A's Access members
A's Access members were enrolled in the Pay As We Play option for Postseason tickets and you were only charged for the Wild Card and American League Division Series in the 2019 Postseason. Also, any Postseason Bonus Strips or Postseason Parking Strips will be refunded for all tickets or passes related to unplayed games. This credit has two options:
- Roll the credit into the 2020 regular season and apply it toward your membership (or any parking and additional ticket purchases if already paid in full)
- Refund the credit to the same credit card used for the ALDS ticket purchase
To select an option, please email firstname.lastname@example.org indicating whether you would like this credit rolled into 2020 or refunded. Please include your full name and account number. All credit will be rolled toward the 2020 season if no preference is indicated prior to November 1.
As a reminder, A's Access memberships include access to every regular season home game in 2020, 50% off concessions, 25% off merchandise, and parking options.
Individual AL Division Series Purchases
Your AL Division Series tickets will be refunded in full to the credit card used for purchase. Please allow at least two weeks to appear on your credit card statement. All fees will be refunded, including ticket value and online/phone order fees. No need to return tickets or contact our office.
If your AL Division Series tickets were purchased at the A's Box Office with cash or check, you will need to mail your AL Division Series tickets along with your full name, address, and contact information to the address below to secure a refund. Refunds will occur following receipt the tickets. Please allow at least four weeks for a refund check to arrive.
PO Box 2220
Attn: Ticket Services
Oakland, CA 94621
If you have any additional questions, please feel free to email us at email@example.com or call us at 510-568-5600.