What is Winter Fest presented by TD?
Winter Fest presented by TD is a two-day offseason event at Rogers Centre that celebrates Blue Jays fans and the game of baseball. Now in its third year, this year's event will feature excitement for fans of all ages, with select current player, alumni, and rookie appearances; SN personalities; guided ballpark tours; self-guided tours, including the Blue Jays Clubhouse; Jr. Jays activities; a skating rink; live entertainment; historic memorabilia; and much more.
How does Winter Fest differ from Winter Tour?
Winter Fest presented by TD is a two-day fan event at Rogers Centre that celebrates the game of baseball for Blue Jays fans of all ages. Winter Tour presented by TD is a community-based event where select Blue Jays players visit different cities and towns in Canada and engage with local fans in that region. With Winter Tour, we are able to reach countless Blue Jays fans from across the country. We wanted to do the same for our fans in Toronto and the GTA, which is why we launched Winter Fest in 2018.
Is there a community/charitable element to Winter Fest presented by TD?
Giving back to the community through events like Winter Fest is incredibly important to us. A portion of the proceeds from Winter Fest ticket sales will go to Jays Care Foundation. In addition, Jays Care staff will be hosting a Garage Sale at Winter Fest featuring Blue Jays memorabilia and collectibles for purchase. Back for its second year, Jays Care Foundation will also be selling 50/50 Raffle Tickets throughout the event.
How much do Winter Fest tickets cost?
Fans wishing to attend Winter Fest presented by TD will need to purchase tickets to the event. Should you wish to attend both Saturday and Sunday, you will need to purchase a separate ticket for each day. Pricing is tiered for adults ($20), youth & seniors ($5), 2020 Season Ticket Members ($10), and all 2020 Ticket Pack Members ($15). Fans are encouraged to purchase early as, new this year, tickets for player and alumni autograph sessions and guided tours will also be available for purchase as an add on to your Winter Fest tickets on a first-come, first-served basis, including the production, roof, and broadcast tours. There are a limited number of tickets available for autographs and guided tours. Each player autograph session and guided tour ticket is $5 with a portion of the proceeds benefitting Jays Care Foundation. Fans who purchase tickets to Winter Fest will also obtain access to a special presale for 2020 Blue Jays single game tickets.
How do fans buy tickets?
General public onsale begins Monday, Nov. 18 at 10 a.m. ET and tickets can be purchased at bluejays.com/winterfest or by calling 416-341-1234.
How do fans get access to autograph sessions and guided tours?
Player autograph sessions and guided tours will be ticketed events, with a limit of two (2) tickets per account and four (4) tickets per account, respectively. Tickets will be sold on a first-come, first-served basis as part of the Winter Fest ticket purchase process, beginning Monday, Nov. 18 at 10 a.m. ET until autograph session and guided tour tickets are sold out. Visit the Event and Ticketing Information page on bluejays.com/winterfest to purchase tickets.
Can I bring a bat to have signed at an autograph session?
Fans are permitted to bring bat(s) to have signed at their purchased autograph session; however, you will not be able to check them at any of our Fan Services locations or coat check.
What are you doing for Season Ticket and Ticket Pack Members?
2020 Season Ticket Members will receive exclusive benefits, including a specially priced ticket, access to a Season Ticket Member lounge in the TD Clubhouse with complimentary snacks and non-alcoholic beverages, a 20% discount at Jays Shop* - all at a reduced price of $10. 2020 Ticket Pack Members will receive a discounted admission fee of $15.
*The 20% Jays Shop merchandise discount cannot be used on game-used/game-ready merchandise, custom cresting services, publications, gift cards, admission tickets, or shipping charges or surcharges. The 20% Jays Shop merchandise discount cannot be combined with any other discounts or offers.
Which players will be attending Winter Fest presented by TD?
We are excited to share that Randal Grichuk, Reese McGuire, and Bo Bichette are announced to attend Winter Fest. Plus, Roberto Alomar, Pat Hentgen, and Cito Gaston are confirmed to return this year. More alumni, current players, and rookies attending Winter Fest will continue to be announced in the coming weeks. Check our Current Player, Alumni, and Rookie Appearances page on bluejays.com/winterfest for updates.
Please note that players are subject to change.
What are the hours of Winter Fest presented by TD?
Doors will open at 10 a.m. ET and the event will end at 5 p.m. ET on both Saturday, Jan. 18 and Sunday, Jan. 19. Entry for the event on both days closes at 4:30 p.m.
It is going to be cold outside, but I do not want to carry my jacket around all day. Is there a place that I can check my coat inside Winter Fest?
Absolutely - we want you to be comfortable! We will have a coat check booth open near Section 215 on the 200 Level at Winter Fest that is free of charge. For accessible access to coat check, fans can use the elevators at Section 108. 2020 Season Ticket Members will have an exclusive VIP coat check area.
I am bringing my toddler and they have a stroller. Is there a place where I can put the stroller for the day?
Rogers Centre welcomes guests that bring and utilize their own strollers and will provide stroller check located in Section 113; however, the use of strollers should not in any way inhibit guest movement or block aisles. Strollers are not available to rent. Strollers may be subject to search by event staff.
What if I get hungry during the event, is there food available for purchase?
You will not go hungry at Winter Fest presented by TD! We will have select concessions open throughout the event.
As much as I love ballpark food, is it possible for me to bring food and drinks from home?
Rogers Centre does allow guests to bring their own food as long as the items are wrapped, bagged or left inside a container to avoid spillage. Cans, glass bottles, aluminum/steel water bottles or drinks larger than 600 ml are not permitted. For a full list of prohibited items, please check our information guide here.
How do I get one of those awesome winter giveaway hats?
The first 12,000 fans who enter Rogers Centre on Saturday, Jan. 18 and Sunday, Jan. 19 will receive an exclusive Blue Jays Toque presented by TD.
What is your re-entry policy?
The Toronto Blue Jays have a no re-entry policy at Winter Fest (including smoking). Once a guest has left Rogers Centre, they are not permitted back into Winter Fest.
Where can I see a layout of Winter Fest before I get there?
A map of Winter Fest presented by TD will be available at bluejays.com/winterfest in the coming weeks.
Are the activities at Winter Fest presented by TD free?
After purchasing your Winter Fest presented by TD ticket, you may participate in all activities at no additional charge, other than the autograph sessions and guided tours, which require the purchase of an additional ticket in advance. Food and beverages are available for purchase.
Can I purchase Blue Jays merchandise at Winter Fest presented by TD?
Jays Shop - our official team store at Gate 5 - will be open exclusively for those attending Winter Fest presented by TD.
I did not get a ticket for one of the autograph sessions. Will I still have a chance to meet any players?
Check back to the Fan Activities page in the coming weeks where a full list of activations involving players will be announced. Please note that autographs are not permitted at these activations.
What is the difference between guided and self-guided tours? How do I sign up for them in advance?
Returning to this year's event, tours will be classified as either guided or self-guided. Guided tours include the Roof Tour, Production Tour, and Broadcast Tour. These tours will be ticketed events, and only fans who purchase tickets in advance will be permitted entry to them. However, the Clubhouse Tour and Field Operations Tour will be self-guided, and all fans who attend Winter Fest will have the opportunity to line up and participate in them throughout the day.
Will there be activities for kids?
Absolutely! There will be activities dedicated to our littlest fans at the Jr. Jays Park, plus family-friendly programming throughout the stadium.
Rogers Centre and the Toronto Blue Jays are committed to identifying, removing, and preventing barriers to accessibility and inclusion.
The Rogers Centre Accessible Support Entrance is located at Gate 7 for guests who may require assistance entering the venue. Guests with specific needs should contact the Fan Services Department at 416-341-1000 prior to arriving for an event to discuss their individual requirements.
The safety of our guests and associates is our priority. Not everyone can safely enjoy every ride or activity at Winter Fest. Guests are asked to review and carefully consider ride and activity restrictions using good judgment. Our staff members are available to work with guests with accessibility needs to determine whether a particular ride or activity is suitable and safe. In the event that we identify that a ride or activity is not suitable or safe.
We reserve the right to make the final decision regarding the eligibility of a guest to participate in any ride or activity in the event that we identify, in our discretion, that a ride or activity is not suitable or safe for a guest, including as a result of the accessibility needs of the guest, or if the guest does not meet the height, weight, size, or other ride or activity restrictions or requirements.
The designated drop off/pick-up location for guests with accessible needs is Gate 7, located on the south side of Rogers Centre, on Bremner Blvd.
Elevators are available to provide access between levels and to various gate lobbies.
Entry gates for the general public at Winter Fest are on the east side of the building at Gates 4 and 5 and Gate 7 for accessibility entrance. 2020 Season Ticket Members must enter at Gate 8 to pick up their Season Ticket Member credentials and access the Season Ticket Member Lounge. Season Ticket Members with accessible needs should enter at Gate 7. All other gates will remain closed for the duration of this event.
For general inquiries please contact Fan Feedback at email@example.com.