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The Official Site of the Chicago Cubs

Cubs Club Membership Details

All 2018 Cubs Club memberships are valid through December 31, 2018.

2018 CUBS CLUB BENEFITS

  • Personalized membership card
  • Welcome letter
  • Cubs Club sticker
  • 10 percent (10%) off a single eligible order at the cubs.com Online Shop*
  • 2018 MLB Gameday Audio for your computer
  • 2018 MLB At Bat® Premium for your supported mobile device (At Bat tier only)
  • 2018 pocket schedule
  • Access to a member-only webpage with exclusive content and offers

*Terms and conditions apply. Please see below, and all Cubs Club items delivered or emailed to you, for additional information.


Purchasing a Cubs Club membership for yourself

In order to purchase a membership to Cubs Club, you must complete the Cubs Club order form at Cubs.com/Club. You must provide complete and accurate information, including name, address, telephone number (e.g., home, work, mobile and fax), email address, valid payment card information and shipping address. The cubs.com Privacy Policy explains how such information may be collected and used. The email address associated with your Cubs Club membership account will be your Cubs Club member username. You must use or, for gifts, provide a unique email address and password for each membership purchased. The Chicago Cubs and/or MLB.com reserve the right to decline service to or terminate any account for suspicious activity or violation of the terms of this page or the cubs.com Terms of Use. All sales are final unless canceled in accordance with the refund policy set forth below. For additional questions regarding membership, please contact us. The terms of purchase of a Cubs Club membership controls in the event of a conflict between these terms and the MLB.com Terms of Use.


Membership renewals

For your convenience, you have the option to have your Cubs Club membership (excluding At Bat tier memberships) automatically renew at the previous year's regular full price. Your automatically renewed membership may come with premiums (e.g., hat, sticker) of equal or greater value to the items provided as premiums in the previous year, though the exact type of premium(s) provided may change from year to year. Cubs Club will contact members whose memberships are subject to automatic renewal via email by the Spring of the following Major League Baseball season to notify them of their pending renewal. MLB.com will refund the paid purchase price of an automatically renewed 2018 Cubs Club membership if a refund request is received by contacting cubsclub@website.mlb.com within ten (10) days of your 2018 renewal date, which will be included in the email, sent to the email address associated with your account, notifying you of the renewal of your membership. There will be no returns, refunds or exchanges after this date.

AUTOMATICALLY RENEWING YOUR 2017 MEMBERSHIP

All Cubs Club members who selected the automatic renewal option when originally purchasing their memberships and have not canceled or purchased a new membership for 2018 will receive notification of the pending renewal in or around March 2018 and then automatically have their memberships renew approximately one (1) weeks later. For information on refunds for automatically renewed 2018 memberships, please see above.

IF YOU PURCHASED A GIFT OR AT BAT TIER MEMBERSHIP

Gift and At Bat tier memberships cannot be automatically renewed from year to year.


2019 Membership Renewals

If you purchase a 2018 membership (excluding At Bat tier memberships) and elect to have that membership automatically renew, your membership will automatically renew approximately in March 2019, unless you contact us by March 1, 2019, to opt to have the automatic renewal feature canceled. You will receive notification of the pending renewal in approximately March 2019 and then automatically have your membership renew approximately one (1) week later. If you do not cancel before the date set forth in your notification email, your membership will automatically renew in approximately March 2019, and will be subject to the refund policy set forth below.


Purchasing a Cubs Club membership as a gift

We will contact your gift recipient via email to let him/her know you have purchased a Cubs Club membership on his/her behalf. Please note, the recipient will need to register for an MLB.com account and activate the membership using the link in the gift notification email in order to receive the Cubs Club online benefits and welcome package, so please be sure the email address provided is correct.

If the intended recipient did not receive the email, please contact us.

Consistent with the MLB.com Privacy Policy, children under 13 are not eligible to register for an MLB.com account.


For Gift Recipients

YOU MUST ACTIVATE YOUR GIFT MEMBERSHIP TO RECEIVE THE BENEFITS OF YOUR CUBS CLUB MEMBERSHIP. The email you receive when you are notified of your gift includes a special link and information on how to activate your membership online. You must click on that link and follow activation instructions.

NOTE: You must activate by September 30, 2018; however, in order to receive the online benefits of your 2018 Cubs Club gift membership, we recommend you activate your membership as soon as possible. If you do not activate by September 30, your welcome package will be sent at the end of the Major League Baseball regular season to the address provided by the original gift purchaser.

Need your gift activation code? Retrieve it now »

NOTE: Addresses associated with certain internet service providers sometimes have difficulty receiving gift notification emails. The email may be in your spam folder. If you have not received the gift notification email, please contact us.


Your Cubs Club membership card and welcome package

Your Cubs Club welcome package contains your personalized membership card, welcome letter and Cubs Club decal.

Membership cards and welcome packages will begin to be shipped in March 2018. Please allow four (4) to six (6) weeks for delivery. Neither the Chicago Cubs nor MLB.com is responsible for lost or stolen shipments. Any 2018 membership cards returned by the U.S. Postal Service will be held at MLB.com, 75 Ninth Avenue, New York, NY 10011, until the conclusion of the 2018 Major League Baseball regular season and may be claimed by the applicable Cubs Club member by providing proof of identification to MLB.com. Membership cards will not be replaced. For inquiries regarding Cubs Club membership cards, please contact us.


Shop discounts and other special offers

Members may take ten percent (10%) off a single eligible order at MLBshop.com/Chicago_Cubs, the official Online Shop of the Chicago Cubs. Limit one (1) use per member/email address. Valid only at MLBshop.com/Chicago_Cubs. Valid on one (1) qualifying product order of in-stock merchandise. The discount code will be valid from February 14, 2018, through 11:59 p.m. ET on December 31, 2018. Discount excludes sale items; additional exclusions may apply. Discount code is not valid for gift certificates, gift cards, taxes, shipping, handling or other services. Cannot be combined with any other offer or promotion. Except where required by law, cannot be redeemed for cash or cash equivalent. Not valid on previous purchases. No cash back. All purchases on MLBshop.com are subject to MLBshop.com terms and conditions, which may change at any time. MLBshop.com also reserves the right to change the terms and conditions applicable to discount codes at any time. Void where prohibited.

ADDITIONAL SHOP OFFERS FOR MEMBERS

From time to time, Cubs Club members may receive special online shop offers that will be communicated via email and/or on the Cubs Club member-only webpage on cubs.com. Any offers will be available for a limited time and are subject to availability and any other terms and conditions included with the offer.


Cubs Club member-only webpage

Members of Cubs Club will have access to special offers and excluisive content on a member-only webpage of cubs.com. You must have a valid Cubs Club username and password to log in. The email address associated with your Cubs Club membership account will be your Cubs Club member username.


2018 MLB Gameday Audio for your computer

2018 MLB Gameday Audio for your computer allows members to listen to every Major League Baseball regular season and postseason game online.

To access 2018 MLB Gameday Audio for your computer, log in to the Cubs Club member-only webpage on cubs.com and click on the links for the Multimedia Center.


2018 MLB At Bat Premium for your supported mobile device (At Bat tier only)

2018 MLB At Bat® Premium allows members to listen to every Major League Baseball game from Spring Training through the World Series on a smartphone or tablet (for a list of supported devices visit http://m.mlb.com/apps/atbat). At Bat Premium includes access to live pitch by pitch, radio broadcasts, video highlights, breaking news, and much more. Visit http://m.mlb.com/apps/atbat for details.

The At Bat® app is free to download from the Apple App Store or Google Play; data usage fees may apply to application download and use. Cubs Club members with At Bat Premium included with their fan club membership can access Premium content by logging in to the app with their MLB.com account.

Cubs Club At Bat tier memberships will not automatically renew from year to year.


Additional offers for members

From time to time, members of Cubs Club may receive special offers that will be communicated via email and/or on the Cubs Club member-only section on cubs.com and/or through direct mail. All offers will be available for a limited time and are subject to availability and any other terms and conditions included with the offer.


Refund Policy for Cubs Club Memberships

In order to provide the highest customer satisfaction possible, MLB.com will refund the paid purchase price of a Cubs Club membership if a refund request is received at cubsclub@website.mlb.com within ten (10) days of your purchase or renewal date, as applicable.

CONTACT US

If you have a problem with your Cubs Club membership, please contact us by using one of the following methods: