All 2019 Cubs Club memberships are valid through December 31, 2019.
2019 CUBS CLUB BENEFITS
- Personalized, physical membership card (Standard and At Bat tiers only)
- Welcome letter (Standard and At Bat tiers only)
- Cubs Club sticker (Standard and At Bat tiers only)
- Digital membership card available via the MLB Ballpark app
- 10 percent off a single eligible order at Cubs.com/Shop*
- 2019 MLB Gameday Audio
- Access to the Premium features of 2019 MLB At Bat Yearly for your supported mobile device (At Bat and Digital tiers only)
- Access to members-only webpage with exclusive content and offers
*Terms and conditions apply. Please see below, and all Cubs Club items delivered or emailed to you, for additional information.
2019 CUBS CLUB BENEFIT DETAILS
Purchasing a Cubs Club membership for yourself
For your convenience, you have the option to have your Cubs Club membership (excluding At Bat and Digital tier memberships) automatically renew at the previous year's regular full price. Your automatically renewed membership may come with premiums (e.g., hat, sticker) of equal or greater value to the items provided as premiums in the previous year, though the exact type of premium(s) provided may change from year to year. Cubs Club will contact members whose memberships are subject to automatic renewal via email by the spring of the following Major League Baseball season to notify them of their pending renewal. MLB.com will refund the paid purchase price of an automatically renewed Cubs Club membership if a refund request is received by contacting firstname.lastname@example.org within 10 days of your renewal date, which will be included in the email, sent to the email address associated with your account, notifying you of the renewal of your membership. There will be no returns, refunds or exchanges after this date.
AUTOMATICALLY RENEWING YOUR 2018 MEMBERSHIP
All Cubs Club members who selected the automatic renewal option when originally purchasing their memberships and have not canceled or purchased a new membership for 2019 will receive notification of the pending renewal in or around April 2019 and then automatically have their memberships renew approximately two (2) weeks later. For information on refunds for automatically renewed 2019 memberships, see above.
IF YOU PURCHASED A GIFT, AT BAT OR DIGITAL TIER MEMBERSHIP
Gift memberships, At Bat tier and Digital tier cannot be automatically renewed from year to year.
2020 membership renewals
If you purchase a 2019 membership (excluding At Bat and Digital tier memberships) and elect to have that membership automatically renew, your membership will automatically renew approximately in April 2020, unless you contact us by April 1, 2020, to opt to have the automatic renewal feature canceled. You will receive notification of the pending renewal in approximately April 2020 and then automatically have your membership renew approximately two (2) week later. If you do not cancel before the date set forth in your notification email, your membership will automatically renew in approximately April 2020, and will be subject to the refund policy set forth below.
Purchasing a Cubs Club membership as a gift
We will contact your gift recipient via email to let him/her know you have purchased a Cubs Club membership on his/her behalf. Please note, the recipient will need to register for an MLB.com account and activate the membership using the link in the gift notification email in order to receive the Cubs Club online benefits and welcome package, so please be sure the email address provided is correct.
If the intended recipient did not receive the email, please contact us.
For Gift Recipients
YOU MUST ACTIVATE YOUR GIFT MEMBERSHIP TO RECEIVE THE BENEFITS OF YOUR CUBS CLUB MEMBERSHIP. The email you receive when you are notified of your gift includes a special link and information on how to activate your membership online. You must click on that link and follow activation instructions.
NOTE: You must activate by September 30, 2019; however, in order to receive the online benefits of your 2019 Cubs Club gift membership, we recommend you activate your membership as soon as possible. If you do not activate by September 30, your welcome package will be sent at the end of the Major League Baseball regular season to the address provided by the original gift purchaser.
NOTE: Addresses associated with certain internet service providers sometimes have difficulty receiving gift notification emails. The email may be in your spam folder. If you have not received the gift notification email, please contact us.
Your Cubs Club physical membership card and welcome package (Standard and At Bat tiers only), and Digital membership card
Your Cubs Club welcome package contains your personalized membership card, welcome letter and Cubs Club decal.
Please allow four (4) to six (6) weeks for delivery. Neither the Chicago Cubs nor MLB.com is responsible for lost or stolen shipments. Any 2019 membership cards returned by the U.S. Postal Service will be held at MLB.com, 75 Ninth Avenue, New York, NY 10011, until the conclusion of the 2019 Major League Baseball regular season and may be claimed by the applicable Cubs Club member by providing proof of identification to MLB.com. Membership cards will not be replaced.
For all members, your Cubs Club digital membership card available via the MLB Ballpark application will be available as of May 1, 2019.
For inquiries regarding Cubs Club membership cards, please contact us.
Shop discounts and other special offers
Members may take 10 percent off a single eligible order at MLBshop.com/Chicago_Cubs, the Official Online Shop of the Chicago Cubs. Valid only at MLBshop.com/Chicago_Cubs. Valid on one (1) qualifying product order of in-stock merchandise. The discount code will be valid from March 28, 2019, through 11:59 p.m. ET December 31, 2019. Discount excludes on-sale items; additional exclusions may apply. Not valid for gift certificates, gift cards, taxes, shipping, handling or other services. Cannot be combined with any other offer or promotion. Except where required by law, cannot be redeemed for cash or cash equivalent. Not valid on previous purchases. No cash back. All purchases on MLBshop.com are subject to MLBshop.com terms and conditions, which may change at any time. MLBshop.com also reserves the right to change the terms and conditions applicable to discount codes at any time. Void where prohibited.
ADDITIONAL SHOP OFFERS FOR MEMBERS
From time to time, Cubs Club members may receive special online shop offers that will be communicated via email and/or on the Cubs Club members-only webpage on Cubs.com. Any offers will be available for a limited time and are subject to availability and any other terms and conditions included with the offer.
Cubs Club members-only webpage
Members of Cubs Club will have access to special offers and exclusive content on a members-only webpage on Cubs.com. You must have a valid Cubs Club username and password to log in. The email address associated with your Cubs Club membership account will be your Cubs Club member username.
2019 MLB Gameday Audio for your computer
2019 MLB Gameday Audio for your computer allows members to listen to every Major League Baseball regular season and postseason game online.
2019 MLB At Bat Yearly for your supported mobile device (At Bat and Digital tier only)
2019 MLB At Bat Yearly for your supported mobile device allows members to listen to every Major League Baseball game from Spring Training through the World Series on a smartphone or tablet (for a list of supported devices visit https://www.mlb.com/apps/atbat). 2019 MLB At Bat Yearly for your supported mobile device includes access to live pitch by pitch, radio broadcasts, video highlights, breaking news and much more. Visit https://www.mlb.com/apps/atbat for details.
The MLB At Bat app is a free download from the Apple App Store or Google Play; data usage fees may apply to application download and use. Redbird Nation members with 2019 MLB At Bat Yearly for your supported mobile device included with their fan club membership can access Premium content by logging in to the app with their MLB.com account.
Cubs Club At Bat and Digital tier memberships will not automatically renew from year to year.
Additional offers for members
From time to time, members of Cubs Club may receive special offers that will be communicated via email and/or on the Cubs Club members-only webpage on Cubs.com and/or through direct mail. All offers will be available for a limited time and are subject to availability and any other terms and conditions included with the offer.
Refund Policy for Cubs Club memberships
In order to provide the highest customer satisfaction possible, MLB.com will refund the paid purchase price of a Cubs Club membership if a refund request is received at email@example.com within 10 days of your purchase or renewal date, as applicable.
If you have a problem with your Cubs Club membership, please contact us by using one of the following methods:
- Send an email to firstname.lastname@example.org