Globe iconLogin iconRecap iconSearch iconTickets icon

Goodyear Ballpark A-Z Guide

Goodyear Ballpark

1933 S. Ballpark Way
Goodyear, AZ 85338
Ballpark Operations: 623.882.3120
Ticket Office: 623.882.3130

Player Development Complex

(all Indians mail must be directed here)

2601 S Wood Blvd.
Goodyear, AZ 85338
623.302.5678

Accessible Parking/Drop Off
Goodyear Ballpark was built to comply with the rules and regulations of the Americans with Disabilities Act. Seating, restrooms, concession stands and drinking fountains have all been designed to provide comfortable access to all. Any persons with disabilities needing a wheelchair may request assistance at the Guest Services booth in the Home Plate Plaza. Accessible parking is available in the lot across from the Third Base Entrance (Lot 3). Drop off is also available at the Left Field Entrance, accessible from Ballpark Way, south of Goodyear Blvd.

View parking map.

Aisle Policy
As a courtesy to others, guests are requested to refrain from walking or standing in aisles during play. Guests are asked to voluntarily observe this policy.

Alcohol Sales
Goodyear Ballpark offers a variety of alcoholic beverages for sale. Guests must be 21 or older to purchase any alcoholic products. Alcohol sales will end at the end of the 7th inning. All alcohol must remain inside the Ballpark.

Animals
Guests are not permitted to bring animals into Goodyear Ballpark unless they are certified service animals for persons with disabilities. Animals are permitted at the practice fields, but must be on a leash.

Autographs
For the 2021 season, players will not be able to sign autographs prior to the game. Both team complexes will also be closed to fans this season.

Automobile Assistance
Guests having minor automotive problems (jumpstart, flat tire, etc.) while at Goodyear Ballpark should proceed to Guest Services for assistance.

Baby Strollers
Baby strollers are to be folded and positioned under the railings behind accessible seating sections. Strollers must not impede or interfere with any guest walking in the seating bowl.

Bags and Purses
No bags or purses are permitted, with the exception of diaper bags, medical bags and clutch purses no larger than 5" x 9". All bags are subject to search upon entry to the Ballpark.

Banners & SignsBanners and signs that are a maximum of 2' x 2' in size are welcome as long as they are not commercial, political, derogatory or obscene in nature and do not interfere with the game and/or block the view of any other guest.

Bottled Water
One factory-sealed plastic water bottle (non-carbonated and colorless water only) not exceeding one liter in size per guest may be brought into the Ballpark.

Cameras & Video Equipment
Non-commercial cameras (with lenses of 8" or less) and video recording devices may be brought into the Ballpark. Guests should not obstruct the views of others while using this equipment and should refrain from using any camera support equipment such as tripods.

Child Admission
Goodyear Ballpark offers complimentary admission to children two (2) years of age and under. These children must sit on an adult's lap and not occupy additional seats.

Club Seating
Sections 106A, 106B and 107A are located under a canopy and are entirely shaded. Club seats are wider and padded.

Code of Conduct
No one is allowed on the ballpark field at any time without proper credentials. If anyone enters onto the field without proper credentials, he/she will be immediately ejected from the ballpark without a refund. The same ejection rule applies for the practice fields. Anyone using obscene or abusive language or causing any type of discomfort to the guests around them will be asked by Goodyear Ballpark personnel to cease this conduct. If the offensive conduct persists, those involved will be subject to ejection from the ballpark without a refund.

Comment Cards
Comment cards are available at Guest Services located in the Home Plate Plaza

Concealed Weapons
In accordance with A.R.S. § 13-3102 and A.R.S. § 4-229, firearms and deadly weapons are prohibited from entering the Ballpark. All guests entering the facility are subject to metal detection entry screening.

Concessions
There are four signature fixed concessions stands throughout the ballpark as well as 24 portable sales units with a variety of food and beverage offerings. Portable stands include items such as nachos, shaved ice, margaritas, specialty burgers, ice cream, cotton candy and kettle corn.

Coolers
Coolers are not permitted.

Corporate Partnerships
For advertising opportunities at Goodyear Ballpark, please call 623-882-3120.

Credit Cards
All major credit cards are accepted at the Ticket Office, Team Shops and concession stands.

Development Complex Fields
The Indians and Reds Development Complexes are located just south of the ballpark on S. Wood Blvd. However, for the 2021 season, fans will not be permitted access to the complexes.

View a map of the complexes.

Diaper Changing Stations
Diaper changing stations are available in all public and family restrooms in Goodyear Ballpark.

Directions

  • From I-10 westbound: Take exit 127 (Bullard Avenue) and proceed South for approximately 2.5 miles. The Ballpark will be located on your right.
  • From I-10 eastbound: Take exit 126 (Estrella Parkway) and proceed South for approximately 2.5 miles. The Ballpark will be located on your left.

Drinking Fountains
Drinking fountains will be unavailable for the 2021 season. A bottle filling station is located by the restrooms on the first and third base concourse.

Elevators
Goodyear Ballpark is equipped with two elevators. The elevator in the Home Plate Tower provides access to Suite and Terrace level ticket holders, team/ballpark staff and media personnel only. The other elevator is located at the Right Field Pavilion, providing access to the Premium Field Box seating area on the first base side.

Entrances

  • Home Plate PlazaLocated on the west side of the ballpark at the intersection of Ballpark Way and Festival Way.
  • Right Field Gate
    Located on the south side of the ballpark on Festival Way, just west of Wood Boulevard.
  • Left Field Gate
  • Located on the west side of the ballpark on Ballpark Way, just south of Goodyear Boulevard.
  • Center Field Gate
    Located on the north side of the ballpark on Goodyear Boulevard, just east of Estrella Parkway.

Face Coverings
All guests, ages 2 and up, will be required to wear face coverings at all times, except while eating or drinking in their ticketed seats.

  • Face coverings must completely cover the nose and mouth, fit securely under the chin and securely against the sides of the face
  • Prohibited face coverings include: open-chin triangle bandannas, costume masks, face coverings containing valves, mesh materials or holes of any kind, and any face covering with indecent/obscene words or graphics.

First Aid
The first aid station is located inside the Home Plate Entrance across from the Team Shop.

Foul Balls
Guests are welcome to keep any foul ball hit into the stands. At no time should a foul ball be thrown back onto the playing field. Violators will be subject to ejection.

Gate Opening Times
Ballpark gates open one and a half hours prior to game time.

Group Tickets (20 or more)
Group tickets are not available for the 2021 season.

Guest Services
Guests with questions, comments and concerns may seek assistance at the Guest Services booth, located on the concourse behind home plate. Guest Services is open from the time gates open until the crowd departs.

Injury Disclaimer
The holder of a ticket voluntarily assumes all risk and danger of personal injury and all hazards arising from or related in any way to the event for which the ticket is issued, whether occurring prior to, during, or after the event.

Kids Zone
The Kids Zone, including wiffle ball field, will be closed for the 2021 season.

Lost and Found
Lost and found inquiries can be directed to Guest Services, or by calling 623.882.3120.

Lost Children or Companions
In the event of a lost child or companion, please proceed to Guest Services for assistance.

Non-gameday Events
Goodyear Ballpark is available for community, private and corporate events such as teambuilding, workshops, concerts, arts-and-crafts festivals, tournaments and more. For more information and rental pricing, please call 623.882.3120.

Nursing Mothers
Mothers who need nursing accommodations may use the family restrooms located on either the first or third base side of the concourse.

Official Game
A game is considered official after four and a half innings have been completed.

  • In all exhibition games played during the 2021 spring training season, the following adjustments to the Official Baseball Rules shall apply:
  • Ending Innings Unilaterally
    Games that occur from February 27 (or 28) through March 13, (“Retiring the Side”) shall be relaxed, such that defensive managers may end an inning prior to three outs following any completed plate appearance, provided the pitcher has thrown at least 20 pitches.
  • Shortened Games
    Games that occur from February 27 (or 28) through March 13 may be shortened to seven-inning games or five-inning games upon mutual agreement of both managers. Games that occur on or after March 14 shall be nine-inning games (and, upon mutual agreement of both managers, can be shortened to seven-inning games).

Parking
Game day parking is free. There is no overnight parking. The City of Goodyear is not responsible for damaged or stolen vehicles.

View the parking map.

Pay Phones
There are no pay phones in the ballpark. Guests needing to use a telephone may request assistance at Guest Services. The ballpark does not have cell phone charging stations.

Press Box
The press box is located on the second floor. This area is restricted to members of the media, team and working staff, and those who have proper ballpark credentials.

R.V. Parking
R.V. parking is available in the overflow parking lot on Wood Blvd. across from the Cleveland Indians Development Complex. Overnight parking is prohibited.

Rainout/Refund Policy
In the event a regulation game (4 ½ innings) is not played due to a rainout or other situation dictated by Major League Baseball, tickets may be either exchanged or refunded through the original method of purchase.

  • Single Game Tickets Purchased Through:
  • Goodyear Ballpark Ticket Office
    Tickets may be exchanged in person at Goodyear Ballpark Ticket Office for another game based on availability. Refund request along with scanned image of ticket stub(s) must be received no later than 14 days from the original game date and should be emailed to [email protected].
  • Internet Purchased Tickets (Ticketmaster, Indians.com, Reds.com)
    Exchanges must be done through your Ticketmaster account. Customers who do not wish to exchange their tickets will automatically receive a credit to the original card used to purchase the tickets two to three weeks after the conclusion of the spring training season.
  • Season Tickets and Mini-Plans
    Tickets may be exchanged in person at Goodyear Ballpark Ticket Office for another game based on availability. For a refund, the dollar value of the tickets will be issued based on the original method of payment two to three weeks after the conclusion of the spring training season.
  • Group Tickets
    For a refund, the group leader (individual who purchased the block of tickets) will receive a refund for the dollar value of the tickets based on the original method of payment two to three weeks after the conclusion of the spring training season. In turn, the group leader is responsible for refunding the individuals in his or her group directly.
  • Secondary Market Ticket Purchases (Stubhub.com, TicketSmarter.com, Vividseats.com)
    Tickets that have been purchased from a secondary market reseller cannot be refunded, credited or exchanged by Goodyear Ballpark. Fans holding tickets that have been purchased through a secondary ticket reseller must consult their point of purchase for refund information.

Re-entry
Guests who need to leave the Ballpark must have their hand stamped in order to re-enter the ballpark. Re-entry is available at all gates.

Safe Sitting Zones
Guests attending any game who would like to reduce the risk of being struck by a flying object from the field may change their seating assignment, based on availability. However, no seat in the ballpark is guaranteed to be completely safe from flying objects.

Smoking Policy
In accordance with the laws of Arizona, fans are not permitted to smoke or use tobacco products anywhere on Goodyear Ballpark property. Electronic cigarettes (E-cigarettes), vapor cigarettes or devices that mimic smoking are also prohibited. Goodyear Ballpark is a non-smoking facility. Fans may use the re-entry available at the Center Field, Third Base or First Base Gates to smoke outside the ballpark.

Suites
Luxury suites are available for rental on a per game or per season basis. Suite packages include 10 tickets, food and non-alcoholic beverages. For more information, or to rent a suite, please call 623.882.3130.

Team Shops
The main Team Shop is located at the Home Plate Plaza, open seasonally from mid-January through the last game day. Team Shop kiosks are also located inside the first base gate, and the left field concourse.

Umbrellas
Guests may bring small personal umbrellas not exceeding 36 inches in diameter as long as they do not interfere with other guests' view or enjoyment of the game. Umbrellas larger than 36 inches are prohibited.

Wheelchairs
Wheelchairs are available for guests upon entry into the ballpark. A Guest Services representative will be available at each entry gate to assist guests requiring wheelchair assistance to and from their seats.