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The Official Site of the Cleveland Indians

2017 Postseason Refund Information

Season Ticket Holder Strip Purchase

Any unused payments from unplayed games from 2017 Postseason Strips (regular and additional) will conveniently rollover to your 2018 Season Tickets. If you do not have 2018 Season Tickets, these payments will be refunded. Online fees from strip purchases, however, are only refundable if the Indians do not advance to the postseason.

Refund policies for unplayed game

All sales are final. No refunds or exchanges. In the event that a purchased game goes unplayed, a refund will be issued, less any per order processing or delivery fees associated with your ticket purchase. 

Contact us

Please contact Indians Fan Services at 216.420.HITS (4487) if you have any questions.