Globe iconLogin iconRecap iconSearch iconTickets icon
The Official Site of the Cleveland Indians

Ticket Terms and Conditions

2018 CLEVELAND INDIANS

TICKET TERMS & CONDITIONS

IMPORTANT: THIS TICKET IS A REVOCABLE LICENSE; AUTHORIZED RE-ENTRY ONLY
USER ACCEPTS RISK OF INJURY; ALL GAME DATES/TIMES ARE SUBJECT TO CHANGE

By acceptance and/or use of this ticket ("Ticket") for the event ("Event") at Progressive Field ("Ballpark"), the Ticket holder ("Holder"), on behalf of himself/herself and any minor(s) accompanying Holder ("Minor"), agrees to the terms and conditions available at www.indians.com/____ (the "Agreement"), also available at the Ballpark box office or by calling (216) 420-HITS to request a copy. Certain terms of the Agreement are summarized below. In the event of a conflict, the Agreement controls.

WARNING: Holder acknowledges and assumes all risks and dangers associated with the Event or any other promotions or activities before, during or after the Event ("Event Activities"), including, but not limited to, the danger of being injured by equipment, objects or persons entering spectator areas ("Risks"), and further acknowledges that attendance is voluntary, and hearby releases, to the furthest extent permitted by law the Cleveland Indians Baseball Company, LLC ("Indians"), Gateway Economic Development Corporation of Greater Cleveland ("Gateway"), Major League Baseball ("MLB"), and all related entities and affiliates, together with their respective agents, players, coaches, officers, employees, owners, directors, members, licensees, sponsors, and vendors (collectively, the "Released Parties") for personal injuries (including death) or loss of personal property resulting from such Risks or any incidents associated with crowds of people.

The revocable license granted by the Ticket will be terminated, and ejection, detention or arrest may result for violating any law or any Ballpark/Event policy, including, entering or throwing anything onto the playing field, offensive language or disruptive behavior. Holder consents to security searches and/or screening and waives all related claims. The resale of the Ticket in violation of applicable law, regulation or the policies of the Indians, MLB and/or their designated agents will invalidate the license granted by the Ticket, and Holder assumes all risks associated with the purchase of the Ticket from unauthorized sources. Holder shall not transmit any images of or information about the Event or the Event Activities. Holder and any Minor consent to and waive compensation for use of their images or other personality rights in connection with the Event or Event Activities. The Ticket shall not be used for advertising, promotion (including contests/sweepstakes), or for other trade purposes. The Ticket is only good for the particular Event indicated and no part of the purchase price will be refunded by the non-use of the Ticket. All Events and Event Activities are subject to cancellation. Holder is encouraged to visit www.indians.com for a complete explanation of Ticket termination rights, Ticket refund/exchange policies and other important rules, regulations and policies with respect to Tickets and access to the Ballpark.

ANY DISPUTE, CLAIM, OR CAUSE OF ACTION ARISING OUT OF OR IN ANY WAY RELATED TO THIS AGREEMENT SHALL BE SETTLED BY MANDATORY, CONFIDENTIAL, FINAL, AND BINDING ARBITRATION HELD IN CUYAHOGA COUNTY, OHIO. NEITHER THE HOLDER NOR THE INDIANS SHALL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS IN ARBITRATION BY OR AGAINST OTHER INDIVIDUALS OR ENTITIES, OR ARBITRATE AS A REPRESENTATIVE MEMBER OF A PUTATIVE CLASS OR IN A PRIVATE ATTORNEY GENERAL CAPACITY

BY ACCEPTING THE TICKET AND/OR ATTENDING THE EVENT, HOLDER IS DEEMED TO HAVE GIVEN A FULL RELEASE OF LIABILITY TO THE RELEASED PARTIES TO THE FULLEST EXTENT PERMITTED BY LAW. IF HOLDER DOES NOT WISH TO OR IS NOT AUTHORIZED TO GRANT SUCH RIGHTS, RELEASES AND WAIVERS ON BEHALF OF AN ACCOMPANYING MINOR, HOLDER SHOULD IMMEDIATELY LEAVE THE BALLPARK WITH THE MINOR.

TICKET USE/REFUND POLICY

Retain possession of the Ticket until the Event has concluded. The Ticket cannot be replaced if lost, stolen or destroyed. The Ticket is good only for the particular Event indicated on the Ticket, and no part of the purchase price will be refunded by reason of the failure of Holder to use it for the Event.

Should the Event be postponed or otherwise not completed, the Ticket will admit the Holder on the date or dates on which such Event is rescheduled or resumed, as may be announced in the sole discretion of the Club. No part of the purchase price will be refunded by reason of the failure of the Holder to use the Ticket on such rescheduled or resumed date or dates. All Events and Event Activities are subject to cancellation. Holder is encouraged to visit www.indians.com for a complete explanation of entry/exit privileges and any Ticket refund/exchange policy.