Dedicated Account Representative
Each Season Ticket Holder is assigned a Mariners Account Representative, solely dedicated to servicing their season ticket account and experience. The staff will assist with:
- Annual season ticket renewal process
- Annual Seat Relocation Program
- Managing "My Mariners Account" online
- Online resale and forwarding program
- Advanced notice of important mailings and events
- Timely reminders on payment due dates
- Timely reminders of game time and broadcast changes
- Special offers and team news
- And more!
Season Ticket Hotline (206) 346-4003
Exclusive phone line available year-round and up until game time to purchase additional single-game tickets, Safeco Field parking, MarinersVision messages, and more without service fees.
STH ID Card
Each season ticket account receives (1) STH ID card to use throughout the year and season. This card may be used to enter STH Early Gate Openings, redeem special Team Store discounts, access certain Season Ticket Holder events and more.
Prior to the start of the season, Season Ticket Holders will be mailed a special benefits packet that includes (1) STH ID card, voucher for a complimentary Media Guide, vouchers for complimentary Safeco Field Tours and information regarding all Season Ticket Holder benefits. If a season ticket partner is looking to acquire a STH ID card, the primary account holder must contact their dedicated Account Representative directly or fill out this form.
Season Ticket Holder Partner ID Card Requests
NEW: Primary account holders can now access their Season Ticket Holder ID Card digitally on the MLB Ballpark App. Access early gate openings, enjoy your Mariners Team Store discount and more, all from your phone.
To request a Season Ticket Holder partner ID card, the primary account holder must fill out the below form, contact your dedicated Account Representative, or call (206) 346-4003. Partner ID Cards will be mailed directly to the partner address provided in the survey. Please allow 1-2 weeks for partner ID cards to arrive.
Exclusive opportunities to purchase Spring Training tickets, single-game tickets, postseason tickets, and unique Safeco Field non-baseball events before they go on sale to the general public.
Premium Seat Members
Check out our Diamond Club and All-Star Club Members webpages, featuring upcoming menus and other news. Be sure to save it as a "Favorite" in your browser and check back for updates before you head to the ballpark.
Hit It Here Café Reservations
Season Ticket Holders can make reservations up to 24 hours prior to game time by calling (206) 346-4373 (subject to availability). Have your season ticket account number handy. Please note: select seats are sold for pre-purchase and are unavailable for reservations.
Season Ticket Holder E-mails
In order to receive information and participate in select Season Ticket Holder programs (including, but not limited to: Spring Training advance ticket offers, regular season presale ticket offers, and exclusive Season Ticket Holder events), you must provide the Mariners with your e-mail address. To confirm that we have a valid e-mail address, please call the Season Ticket Hotline (206) 346-4003.
Ensure that you do not have a spam filter on your e-mail that is preventing our messages from getting to you. Please make sure you have the following names added to your personal e-mail address book to ensure that you receive important communications from Mariners.com: firstname.lastname@example.org, email@example.com, firstname.lastname@example.org, email@example.com.
Please note: If you have opted out of receiving e-mails in the past, you can only reinstate your e-mail address in writing. Send your request, including your account number, to: Seattle Mariners Ticket Sales, PO Box 4100, Seattle, WA 98194. The Mariners are not responsible for non-deliverable e-mails due to spam or anti-viral software engaged by the Season Ticket Holder.
To purchase tickets for the primary purpose of reselling those tickets, please visit Mariners.com/Broker or contact Bob Hellinger at firstname.lastname@example.org or (206) 346-4454. If the Mariners determine, in their sole discretion, that any Season Ticket Account holder purchases any tickets for the primary purpose of reselling those tickets, the Season Ticket Account holder may be classified as a Ticket Broker. Ticket Brokers may not be eligible for certain Season Ticket holder benefits, pricing, and seat locations.