Premium & Membership Experience Team

Meet the Premium & Membership Experience Team

The Miami Marlins are committed to providing our Members and guests with a first-class experience. From superior customer service to exclusive benefits and one-of-a-kind moments, we look forward to getting to know you and exceed your expectations

Samantha MacIntosh - Manager Premium Experience

Title: Manager, Premium Experience
Phone: (305) 480-1533
Email: [email protected]
College: Florida International University
Birthplace: Miami, FL
Joined the Marlins: February 2014
Favorite All-Time Marlin: Juan Pierre
Favorite Marlins Baseball Memory: Being Part of the 2017 All-Star Game
If I were a Marlin, I would play: Second Base
Fun Fact about loanDepot park: We have a rotating concession stand called The Change Up, located behind Section 1. Make sure to stop by each homestand to see whatā€™s new!

Eric Sutcliffe - Manager Membership Experience

Title: Manager, Membership Experience
Phone: (305) 480-1509
Email: [email protected]
College: University of Rhode Island
Birthplace: Teaneck, NJ
Joined the Marlins: July 2017
Favorite All-Time Marlin: Dontrelle Willis
Favorite Marlins Baseball Memory: Sandyā€™s revenge game against the Dodgers on August 27, 2022. Best pitching performance Iā€™ve ever seen in person.
If I were a Marlin, I would play: Third Base
Fun Fact about loanDepot park: We have a Marlins Museum behind section 29. Take a trip through our history at your next game!

Kaleigh Fowler - Membership Experience Executive

Title: Membership Experience Executive
Phone: (305) 480-1516
Email: [email protected]
College: Clemson University
Birthplace: Albany, NY
Joined the Marlins: August 2021
Favorite All-Time Marlin: Martin Prado
Favorite Marlins Baseball Memory: When the Marlins scored 11 runs in one inning against the Chicago Cubs
If I were a Marlin, I would play: Center field
Fun Fact about loanDepot park: The bobblehead museum is a must see. The display contains bobbleheads from around the majors, complete with a vibrating case so the heads always bobble.

Kelly Rico - Membership Experience Executive

Title: Membership Experience Executive
Phone: (305) 480-1532
Email: [email protected]
College: Florida State University
Birthplace: Miami, FL
Joined the Marlins: June 2022
Favorite All-Time Marlin: Dontrelle Willis
Favorite Marlins Baseball Memory: My favorite Marlins Baseball memory is coming to games with my dad the first year the stadium opened in 2012. We had a membership, so I spent most weekends supporting the team. My dad taught me the rules of baseball at loanDepot park.
If I were a Marlin, I would play: Center field
Fun Fact about loanDepot park: The letters from the Orange Bowl are scattered on the East Plaza!

Jake Cohen - Membership Experience Executive

Title: Membership Experience Executive
Phone: 305-480-1549
Email: [email protected]
College: Indiana University
Birthplace: New York, New York
Joined the Marlins: January 2022
Favorite All-Time Marlin: Gary Sheffield
Favorite Marlins Baseball Memory: When Jesus Sanchez hit a 496-foot home run against the Colorado Rockies.
If I were a Marlin, I would play: Catcher
Fun Fact about loanDepot park: Stop by our Pin Trading Wall behind section 15 to see the unique baseball pins available for trade. Take a pin, leave a pin!

Savannah Long - Membership Experience Executive

Title: Membership Experience Executive
Phone: (305) 480-1524
Email: [email protected]
College: Jacksonville University
Birthplace: Baltimore, Maryland
Joined the Marlins: November 2022
Favorite All-Time Marlin: Luis Arraez
Favorite Marlins Baseball Memory: Meeting Eury Perez and feeling short for once!
If I were a Marlin, I would play: Pitcher
Fun Fact about loanDepot park: Did you know Marlins Members have exclusive access to an express lane at Gate 1? Try it at your next game to avoid long lines and get in the ballpark faster!

Haley Cioni - Membership Experience Executive

Title: Membership Experience Executive
Phone: (305) 480-1553
Email: [email protected]
College: University of Iowa
Birthplace: Granville, IL
Joined the Marlins: September 2023
Favorite All-Time Marlin: Luis Arraez
Favorite Marlins Baseball Memory: Making it to the Postseason in 2023
If I were a Marlin, I would play: Pitcher or 1st base
Fun Fact about loanDepot park: Our MVP Suites are themed after former Marlins, and we have two suites themed after our 1997 and 2003 Championship teams.


For more information, contact us at [email protected] or 305-480-2525.