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Celebrity Softball Classic

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FAQs

TICKETS, SCHEDULE & PARKING

Q: IS MY TICKET ASSIGNED TO A SPECIFIC SEAT?

A: All tickets for this event are considered General Admission tickets. Upon arriving to Globe Life Field, open seats will be available on a first-come, first-serve basis. In an effort to promote social distancing, every other row and select seats will be blocked.

Q: HOW DO I PURCHASE TICKETS AND PARKING?

A: Tickets and parking will be available for purchase online at TexasRangers.com/celebrity beginning April 23, 2021.

Q: ARE SUITES RENTALS AVAILABLE?

A: Yes. For availability and additional information, please contact Timothy Lund at [email protected]

Q: HOW DO I FIND MY MOBILE TICKET?

A: There are two ways to access your tickets and parking passes using your mobile device:

1. Download the MLB Ballpark app from your phone’s app store. Use the same email address and password you entered when purchasing your tickets to log in and follow the prompts until you reach the home screen. Tap the wallet icon at the bottom of the screen to view your tickets and parking passes.

2. You can also access your tickets through your My Rangers Tickets account by visiting texasrangers.com/mytickets on your phone’s browser. Tap the green “Sign in to My Rangers Tickets” button, and use the same email address and password you entered when purchasing your tickets to log in. Once you’ve logged in, your next event will appear below your name. Tap the blue “View All Available Inventory” button to view all available events that you’ve purchased.

An instructional video on how to access and manage your tickets can be found here.

Q: DOES EVERYONE NEED A TICKET?

A: All adults and children over 36” tall will need a ticket for admission.

Q: IS HANDICAP SEATING AVAILABLE?

A: Yes, handicap accessible seating is available for purchase at TexasRangers.com/celebrity. For questions, please call 972-RANGERS.

Q: WHAT IF I AM UNABLE TO USE MY TICKET OR PARKING PASS?

A: All sales are final and there will be no refunds.

ADDITIONAL EVENT INFORMATION

Q: WHAT IF I NEED ASSISTANCE DURING THE EVENT?

A: Our event staff and security personnel are here to help. If you have a question or concern, please notify the nearest staff member and we will be glad to assist you. If you experience an emergency situation during the event, please call 911 first and then notify the nearest staff member.

Q: CAN I BRING MY OWN FOOD AND DRINKS?

A: Outside food and drinks are not permitted.

Q: ARE WHEELCHAIRS AVAILABLE FOR GUEST USE?

A: Event staff has a limited number of wheelchairs available to assist guests in getting to their seat. If you need a wheelchair for the duration of your visit, we recommend bringing your own.

Q: CAN WE BRING A STROLLER?

A: Strollers are permitted inside Globe Life Field. However, their use may not inhibit guest movement or block any aisles. Smaller, umbrella-style strollers can be stored underneath a seat as long as it does not create an obstruction for other guests.

Q: IS FREE WI-FI AVAILABLE?

A: Yes. To get the best connection, sign into the Wi-Fi network: GlobeLifeField-FreeWifi

Q: I FOUND AN ITEM SOMEONE LOST DURING THE EVENT. WHAT SHOULD I DO?

A: If you happen to find a lost item, please take it directly to the Guest Services office on Main Concourse across from the Northwest Pedestrian Ramp, or the Guest Services Office on the Jim Ross Law Suite Level next to the Comerica Northeast Entry. The found item(s) will be stored there for the duration of that day’s event. If you lose an item at the event, please visit the Guest Services office contact Lost and Found by calling 817-533-1715 or emailing [email protected]