Q: WHAT IS CONCERT IN YOUR CAR?
A: Concert in Your Car is a concert series taking place in Tundra Lot B just North of Globe Life Field, featuring nationally recognized recording artists. The event is designed to give music fans the live show experience, while still maintaining social distancing. Think concert meets drive-in movie.
Each show will be a 60 minute acoustic set and all audio will be transmitted via FM radio to be listened to in your car.
Q: WHAT SAFETY PRECAUTIONS ARE BEING TAKEN?
A: All CDC and State of Texas guidelines will be followed, and we are working closely with Tarrant County and the City of Arlington to ensure this event meets or exceeds all recommended standards. We will leave every other parking space empty to ensure sufficient distance between you and surrounding vehicles. We ask that all guests remain in their vehicles for the duration of the performance. In the event it is necessary for a fan to leave their vehicle, safe social distancing will be strictly enforced. Failure to follow safe social distancing, or requests of staff members for participants to follow, will cause the participant to be subject to ejection. Event staff will be wearing personal protective equipment as required by CDC guidelines.
Q: IF I DON’T PURCHASE A TICKET ONLINE, CAN I PURCHASE A TICKET AT THE EVENT?
A: No - tickets are only available online. To ensure safe social distancing, tickets will not be sold in-person on site.
Q: DOES MY TICKET PURCHASE WORK FOR ALL EVENT DAYS?
A: No. Each show date and time requires a ticket specific to that event.
Q: I RECEIVED MY CONFIRMATION, BUT WHERE’S MY TICKET?
A: Tickets need to be accessed on your mobile device using the MLB Ballpark app. In order to access and view your ticket please follow these steps:
- Download the Ballpark app via the iOS App Store or the Android Google Play Store
- Use your MLB email and password to log in and see your tickets. (This is the email and password you used to make this purchase)
- Access your tickets via the ‘WALLET’ tab to scan your tickets at the entrance
Q: IF I DON’T HAVE A TICKET CAN I LISTEN TO THE SHOW FROM THE SIDEWALK OR OTHER NEARBY AREA?
A: No. All surrounding areas, including parking lots and Rangers Plaza at Globe Life Field, will be inaccessible for watching or listening to the show.
Q: ARE PARKING SPACES ASSIGNED?
A: No - All tickets are General Admission and will not be assigned prior to arrival. Parking attendants will direct each driver to a parking space upon arrival. To ensure you don’t miss a thing, we added large video screens on each side of the stage. For those fans looking for the most intimate experience, a limited number of VIP tickets are available in the first two rows.
Q: WE HAVE A LARGE GROUP COMING. CAN WE RESERVE SPACES IN ADVANCE?
A: Sorry, we cannot reserve parking. We suggest trying to arrive in the lot behind one another as cars will be directed to fill in rows as they arrive. Still, we cannot guarantee that you will be parked next to the other vehicles in your group. It is recommended that you only share a vehicle with household members with whom you have been sheltering in place.
Q: ARE THERE ANY SPECIAL RULES FOR PARKING?
A: Please follow the direction of parking attendants and venue staff. For everyone’s safety, it is important that you stay in the space you are assigned throughout the event. Parking spaces between vehicles must remain clear.
Q: WHAT TIME SHOULD I ARRIVE?
A: Tundra Lot B will open at 8:00PM for a 9:00PM show. We suggest planning your arrival around 45-60 minutes prior to show time.
Q: CAN I UPGRADE MY TICKET?
A: A limited quantity of VIP tickets are available for online purchase.
Q: WHERE SHOULD WE ENTER?
A: There are 2 entrances to Tundra Lot B. Please see map for clarification.
- Tundra Lot B, Driveway 1 (North Entrance) - Located in the eastbound lane of Randol Mill Road, between Nolan Ryan Parkway and Stadium Drive, on the south side of Globe Life Park.
- Tundra Lot B, Driveway 2 (East Entrance) - Located in the southbound lane of Stadium Drive, south of Randol Mill Road.
Q: HOW DO I SCAN MY TICKET?
A: Please present your ticket at the driveway entrance for contact-free scanning by holding the ticket against your rolled up window. Our staff will scan your ticket through the glass.
Q: WHERE IS THE EXIT?
A: During the show, guests may only exit the East driveway in Tundra Lot B. After the show, guests may exit either the North or East driveways. Please see map for clarification.
Q: WHAT IF I AM RUNNING LATE?
A: We encourage everyone to arrive on time to limit disturbances for others in attendance, as well as the talent on stage. Should you arrive late, our parking attendants will assist you in getting to your parking space as quickly as possible without negatively impacting the experience of other fans.
Q: WHAT IF I CAN’T USE MY TICKET?
A: All sales are final and there will be no refunds.
Q: WHAT HAPPENS IF THE TARRANT COUNTY STAY AT HOME ORDER IS EXTENDED?
A: If the Stay at Home order causes us to postpone your concert, we will reschedule for the earliest possible date. Your original ticket will be valid for that date, and details will be communicated via email and Globe Life Field social media.
Q: DOES EVERYONE IN MY CAR NEED A TICKET?
A: No, you will only need one ticket per car. The number of passengers in your vehicle must not exceed the number of seats. It is recommended that you only share a vehicle with household members with whom you have been sheltering in place.
Q: CAN I LEAVE AND COME BACK?
A: Re-entry is not permitted.
Q: IF I NEED TO LEAVE BEFORE THE SHOW IS OVER, WILL I BE ABLE TO EXIT THE PARKING LOT?
A: Unless there is an emergency, we ask that everyone stay in their parking space until the end of the show. In the event you need to leave unexpectedly, you may exit the parking lot via the southeast driveway. If you need assistance, please ask one of our parking attendants and they will be happy to assist you.
Q: IS TAILGATING PERMITTED?
A: We welcome you to enjoy the show from inside your vehicle. Any tailgating activities that normally take place outside your vehicle in a parking lot are not permitted at this event. For the safety of all staff and guests, grilling, yard games and other traditional tailgating activities are not permitted.
Q: HOW LONG WILL THE SHOW LAST?
A: Sets will last approximately 1 hour.
*Q: WHAT IS INCLUDED IN THE VIP TICKET? *
A: The purchase of a VIP ticket guarantees you a parking spot in the first two rows in front of the stage.
Q: WILL RESTROOMS BE AVAILABLE?
A: We are asking that all fans minimize or eliminate the need to leave their car for any reason. Restrooms will be available for use at Arlington Backyard at Texas Live! and guests who need to use the facilities must follow social distancing restrictions and instructional signs. Handicap restrooms will be available, and all restrooms will be monitored by a housekeeping attendant to ensure surfaces are cleaned after each use.
Arlington Backyard at Texas Live! is adjacent to Tundra Lot B on the west side of the lot. Please refer to the map for further clarification.
Q: WILL CONCESSIONS BE AVAILABLE?
A: In an effort to limit person-to-person contact, concessions will not be available.