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FAQs

TICKETS, SCHEDULE, AND PARKING

Q: DOES EVERYONE IN MY CAR NEED A TICKET?

A: No, you will only need one ticket per car. The number of passengers in your vehicle must not exceed the number of seats. It is recommended that you only share a vehicle with household members.

Q: IF I DON’T PURCHASE A TICKET ONLINE, CAN I PURCHASE A TICKET AT THE EVENT?

A: No – Tickets are only available online. To ensure safe social distancing, tickets will not be sold in-person on-site.

Q: IF I DON’T HAVE A TICKET, CAN I LISTEN TO THE SHOW FROM THE SIDEWALK OR OTHER NEARBY AREA?

A: No. All surrounding areas, including parking lots and plazas at Globe Life Field, will be inaccessible for watching or listening to the show.

Q: ARE SPACES ASSIGNED?

A: Tickets are assigned to a specific row number and all spots within that row are General Admission. Each row will have a specific pod of spots available to those ticketholders. Parking attendants will direct each vehicle to a spot within their designated row upon arrival. For fans looking for the most intimate experience, a limited number of VIP tickets are available in the first two rows.

Q: WE HAVE A LARGE GROUP COMING. CAN WE RESERVE SPACES IN ADVANCE?

A: Sorry, we cannot reserve parking. We suggest trying to arrive in the lot behind one another as cars will be directed to fill in rows as they arrive. Still, we cannot guarantee that you will be parked next to other vehicles in your group. It is recommended that you only share a vehicle with household members.

Q: ARE THERE ANY SPECIAL RULES FOR PARKING?

A: Please follow the direction of parking attendants and venue staff. For everyone’s safety, it is important that you stay in the same space you are assigned throughout the event. Parking spaces between vehicles musts remain clear.

Q: WHAT TIME SHOULD I ARRIVE?

A: Tacoma Lot R will open at 4:00 PM for a 5:30 PM show. We suggest planning your arrival around 45 – 60 minutes before showtime.

Q: CAN I UPGRADE MY TICKET?

A: A limited quantity of VIP tickets are available for online purchase prior to the show.

Q: WHERE SHOULD WE ENTER AND EXIT?

A: Please see parking map at TexasRangers.com/forKingandCountry for lot driveway locations.

Q: HOW DO I SCAN MY TICKET?

A: Please present your ticket at the driveway entrance for contact-free scanning by holding the ticket against your rolled-up window. Our staff will scan your ticket through the glass.

Q: WHAT IF I AM RUNNING LATE?

A: We encourage everyone to arrive on time to limit disturbances for others in attendance, as well as the talent on stage. Should you arrive late, our parking attendants will assist you in getting to your parking space as quickly as possible without negatively affecting the experience of other fans.

Q: WHAT IF I CAN’T USE MY TICKET?

A: All sales are final and there will be no refunds.

Q: CAN I LEAVE AND COME BACK?

A: Re-entry is not permitted.

Q: IF I NEED TO LEAVE BEFORE THE SHOW IS OVER, WILL I BE ABLE TO EXIT THE PARKING LOT?

A: Unless there is an emergency, we ask that everyone stay in their parking space until the end of the show. In the event you need to leave unexpectedly, you may exit the parking lot via the designated driveways. Please refer to the event map at TexasRangers.com/forKingandCountry. If you need assistance, please ask one of our parking attendants and they will be happy to assist you.

Q: WILL THERE BE ANY OPPORTUNITIES TO VISIT WITH JOEL AND LUKE?

A: For King & Country has missed getting to meet with you all face to face, so they came up with a safe way to meet you virtually! Join them for a quick hello before the show by purchasing a Meet & Greet Pass or join them for a pre-show Virtual Q&A Experience where you can ask them your questions. Space is limited. Add-ons are available in the checkout screen, while quantities last.

Q: IS TAILGATING PERMITTED?

A: We welcome you to enjoy the show from inside your vehicle. For the safety of all staff and guests, grilling, yard games, and other traditional tailgating activities are not permitted.

Q: HOW LONG WILL THE SHOW LAST?

A: Sets will last approximately 90 minutes.

EVENT DETAILS

Q: WHAT SAFETY PRECAUTIONS ARE BEING TAKEN?

A: In addition to following all Centers for Disease Control and Prevention (CDC) and Texas Department of State Health Services (DHSH) guidelines, we are working closely with Tarrant County and the City of Arlington to ensure events meet all recommended health and safety standards.

In accordance with Governor Abbott’s latest executive order, every person in Texas shall wear a face covering over the nose and mouth when inside a commercial entity or other building or space open to

the public, or when in an outdoor public space, wherever it is not feasible to maintain six feet of social distancing from another person not in the same household;. The. The requirement does not apply to people who are eating or drinking, to anyone for whom the wearing of a face covering poses a significant mental or physical health risk, and/or to children under the age of 10 (please note, however, that the CDC recommends face coverings for all people 2 years of age or older). Public health authorities recommend self-screening before you enter public places for, and not entering public places with any of the following signs or symptoms:

  • Cough
  • Shortness of breath or difficulty breathing
  • Chills
  • Repeated shaking with chills
  • Muscle pain
  • Headache
  • Sore throat
  • Loss of taste or smell
  • Diarrhea
  • Feeling feverish or a measured temperature greater than or equal to 100.0 degrees Fahrenheit
  • Known close contact with a person who is lab confirmed to have COVID-19.

Please see the DSHS website at https://dshs.texas.gov/coronavirus/ for more information. Guidelines and protocols are subject to change based on state and local restrictions at the time of the event.

Q: WILL RESTROOMS BE AVAILABLE?

A: We are asking that all fans minimize or eliminate the need to leave their car for any reason. A limited number of restrooms will be available for use and guests who need to use the facilities must follow face covering requirements, social distancing restrictions and instructional signs. Handicap restrooms will be available, and all restrooms will be monitored by a housekeeping attendant to ensure surfaces are cleaned after each use. If you need to leave your vehicle to go to the restrooms, you must wear a face covering at all times while outside of your vehicle.

Q: WILL CONCESSIONS BE AVAILABLE?

A: In an effort to limit contact, concessions will not be available.

Q: CAN WE BRING OUR OWN FOOD AND DRINKS?

A: Absolutely. You are welcome to bring your own food and drinks, to be consumed inside your vehicle.

Q: CAN I BRING ALCOHOL TO THE EVENT?

A: Alcohol is permitted at the event for guests 21+. Please drink responsibly and abide by the following rules:

  • Do not operate your vehicle while drinking
  • Have a designated driver
  • Do not bring glass bottles
  • Dispose of any open containers in the waste cans provided at the driveway while you exit

Q: WILL SOMEONE BE PICKING UP TRASH?

A: While we will have staff on site to assist in housekeeping efforts, we kindly ask that you please take your trash with you and dispose of it at home to limit person-to-person contact.

Q: WHAT HAPPENS IF IT RAINS?

A: This show will be held rain or shine. Your safety is our priority. In the event of inclement weather, event management may decide to delay the performance or make necessary arrangements to keep you, the talent and our staff safe. Important updates will be communicated through Globe Life Field social media platforms.

Q: WHAT KINDS OF VEHICLES ARE PERMITTED?

A: Personal vehicles and trucks that fit in a single, standard parking space are welcome. Oversized vehicles such as RVs and trailers are not permitted.

Q: HOW DO I LISTEN TO THE CONCERT?

A: All audio will be transmitted via FM radio. You must be in your car, tuned into the correct station in order to hear the performance. If your vehicle does not have a radio, you should bring a radio with you. Additional details to be released closer to show day.

Q: CAN I LEAVE MY CAR RUNNING?

A: We understand that some cars need to stay running to run the radio, A/C, or Heater. You may keep your car running if you don’t have the following:

  • After market muffler
  • Diesel Engine
  • Head lights that stay on
  • Unusually loud engine or fan

Q: WHAT IF MY CAR BATTERY DIES DURING THE CONCERT?

A: Unless you have a bad battery, that should not happen. But to prevent it from happening, put your car in Accessory mode if using your car radio to listen to the show. Unless you have a diesel engine or after-market muffler, you should also start your car once during the event for a few minutes to charge the battery. In the rare instance that your battery does die, please notify your nearest parking attendant and our staff will assist you in jump starting your car when the show ends.

Q: CAN I ROLL MY WINDOWS DOWN DURING THE SHOW?

A: Absolutely.

Q: DO I NEED TO TURN MY HEADLIGHTS OFF?

A: Yes, headlights should remain off throughout the event.

Q: HOW DO I TURN OFF THE DAYTIME RUNNING LIGHTS ON MY VEHICLE WHICH STAY ON WHEN I HAVE IT IN ACCESSORY MODE?

A: Every vehicle is different. Please consult the owner’s manual for your vehicle before arriving at the show. In many newer vehicles, you can disable daytime running lights by using this procedure: 1. Place car in park, or manual shift to neutral 2. Turn off your engine and remove key 3. Set parking or emergency brake just enough to catch (not all the way) 4. Restart your car and the lights should stay off.

Q: CAN I LEAVE THE HATCHBACK OF MY SUV OPEN DURING THE SHOW?

A. Hatchbacks may be raised no higher than the top of your vehicle (level with your roof). If your hatch opens above your roofline, this blocks the view of others. You are responsible for keeping it lowered using a rope or similar method. Hatchback lights can usually be turned off by using a pen or piece of metal to close the opened latch. To re-open the latch, just pull the lever.

Q: DO I NEED TO STAY INSIDE MY VEHICLE?

A: We recommend all attendees stay inside their vehicle. If you choose to enjoy the show from outside the cab of your vehicle, please stay within your parking space. You may not be sitting so high as to obstruct the view of others. Please use common courtesy so everyone can enjoy the show. If you need to leave your vehicle at any point, you must wear a face covering.

Q: WHAT IF I NEED ASSISTANCE DURING THE EVENT?

A: Our event staff and security personnel are here to help. If you have a question or concern, please notify the nearest staff member and we will be glad to assist you. You may also call 817-533-1800 for assistance. If you experience an emergency situation during the event, please call 911 first and then notify the nearest staff member.

Q: CAN I SMOKE IN THE PARKING LOT SINCE IT IS OUTSIDE?

A: Please avoid smoking at this event as it may disturb others in attendance.

Q: IS THERE ANYTHING WE CAN’T BRING OR DO?

A: Yes, the following items and activities are prohibited at this event:

Advertising, selling or promoting any third party product (including, but not limited to, food and beverage items)

  • Amplified sound systems
  • Any items to be set up outside your vehicle, such as folding chairs
  • Disorderly conduct
  • Fireworks
  • Generators
  • Grills or fryers
  • Kerosene lamps or open flames of any kind
  • Laser pointers
  • Littering
  • Noisemakers
  • Tents, stand umbrellas and tarps
  • Use of drones
  • Wagons and strollers
  • Weapons

Please note that failure to follow these guidelines may result in ejection from the event.

Q: CAN I BRING MY PET TO THE SHOW?

A: There will not be a place for your pet to use the restroom at this event. That said, if your pet stays inside your vehicle at all times, they are welcome to attend. Pets will not be allowed in truck beds.

Q: WILL THERE BE AN ENCORE PERFORMANCE?

A: No, there will not be an encore performance.

Q: CAN WE SIT IN A TRUCK BED?

A: Yes. To maintain social distancing between parties, we kindly ask that all guests who arrived in a single vehicle, remain within that vehicle’s parking space.