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The Official Site of the Tampa Bay Rays

Rays Up Tickets

Rays Up Your Next Purchase!

When purchasing tickets to a Rays home game in 2018 you now have the ability to "Rays Up" your ticket!

For an additional $10, you will receive $12 of loaded value to your single game ticket that can be applied toward your purchase of concessions and/or merchandise throughout Tropicana Field. Simply present your game ticket to the cashier to be scanned at the time of purchase. Groups of 20 or more are also eligible to receive loaded tickets by calling 727-825-3406 or emailing groupsales@raysbaseball.com to speak to a Rays representative.

Items of Note
  • If you have elected to print your tickets before arriving to the ballpark, be sure that the barcode is clear with no missing portions and printed on a single 8.5 x 11 sheet of paper. If you're using mobile tickets, pull up your barcode from your smartphone and scan at the register.
  • Loaded value tickets can only be used on the game date that is indicated on the ticket and any remaining value is nonrefundable.
  • Funds loaded to your ticket can be redeemed at any Tropicana Field concession or merchandise location. Loaded value funds cannot be used for ticket purchases at the Bay Care Box Office.
  • If your purchase total is less than the value/balance of the loaded ticket, the remaining balance on your ticket can be redeemed during another transaction on that same date.
  • If your purchase total is more than the value/balance of the loaded ticket, you may complete payment with either cash or a credit/debit card.
  • One (1) ticket per transaction. Loaded value tickets cannot be used in conjunction with a Rays Card/Mobile Rays Card or another loaded value ticket.
FAQs

I chose to "Rays Up" my ticket upon purchase, what steps do I need to take to redeem the loaded value?
Use the loaded value ticket to scan into Tropicana Field on your game date and hold on to your ticket to be used for in-game purchases. When making a purchase at concessions or merchandise, tell your cashier that you have a ticket with loaded value on it to be used toward your purchase. You will be asked to scan the barcode from your ticket so be sure it stays in good condition.

Can I load more money to my ticket?
Loaded value is determined at time of purchase and additional funds cannot be added.

My loaded ticket did not work, what do I do?
Keep your receipt from your in-game purchase and visit a Membership Services location at Gate 1, Gate 3 or the Republic Bank Draft Room on the date of your game.