When will I receive my itinerary package with my game tickets and my Special Guest credentials?
A personalized itinerary will be emailed to you no later than one (1) week prior to your trip. The itinerary will include confirmation numbers, timing for the scheduled events and other important information for the trip. If you are staying at one of the designated Royals Destinations hotels, you will receive your game tickets and VIP Credentials at the hotel upon check in. If you choose not to stay at one of the Royals Destinations designated hotels, you will receive your game tickets and credentials via FedEx one (1) week prior to your trip departure. If you live internationally, the tickets and credentials will be in your gift bag at the hotel. We do not accept P.O. Boxes as shipping addresses, please provide a valid address during your registration that will accept FedEx packages.
What is in my gift bag? When can I expect to receive it?
Your standard gift bag will include a Royals Hat, a MLB Game Ball, Ball Holder, the most recent edition of Royals Magazine, and other Royals gift items. For an additional $100 you can upgrade your gift bag to include a Majestic Athletic Replica Jersey(s) of choice (size, style, and player.) You can retrieve your gift bag upon check-in at your selected hotel. If you choose to take part in Royals Destinations without hotel accommodations, we will make our best efforts to ensure that your gift bag is delivered to your address before you depart for your trip.
If I want a jersey upgrade, what styles of Majestic Athletic Replica Jersey are available?
Should you upgrade to receive a Majestic Athletic Replica Jersey(s), these are available in Men's, Women's, and Youth sizes. The availability of styles is as follows:
- Men's Jerseys - All players are available in the Home (White) style, Alternate (Atlantic Blue), Alternate (Dark Blue).
- Women's Jerseys - Only come in the Home (White) style. All players available.
- Youth Jerseys - Only select players are available in the Home (White) style.
If I upgrade to a jersey gift bag(s), when do I need to select my jersey(s) by?
In order to ensure that your Royals jerseys are ready for you and your party by the time the Destinations trip begins, please be sure to make all selections at least 60 days prior to the trip start date. All jerseys are made custom by Majestic Athletic, and require advance ordering in order to ensure on-time delivery.
What If I don't select my Royals jerseys by the cut-off date?
If you are unable to select your jerseys 60 days prior to the trip start date, we will make a best effort to get your jerseys for you in time for your trip, but please be aware that there is a possibility your jerseys will need to be sent to your home address after your trip's conclusion.
Where are the seats located for the games?
Royals Destinations always looks to secure the best available seat locations. Generally, we aim for tickets that have a face value between $70 and $100. We work diligently with each team's ticket office to negotiate the best possible location that can accommodate our group.
If I would like to extend my stay, should I do so through Royals Destinations or should I call the hotel directly?
All hotel extensions should be made with Royals Destinations via telephone at 877-698-8695 to ensure that you receive our special discounted rate. Please book all extensions to your stay no later than 3 weeks prior to your check-in date in order to ensure availability. All extended reservations are made based on availability at the hotel.
What is your rain-out policy?
While a rain out is not a common occurrence during the season, it is always a possibility. In the event a rain out does occur, there are a few options with regards to the game ticket:
- Your ticket is always good for the rescheduled game (which in many cases is played during the dates of the scheduled trip as a double header)
- If you are unable to attend the rescheduled game, your game ticket is not refundable.
- In the event the game is not played during the dates of the scheduled trip and you are unable to attend the rescheduled game, the ticket is yours to do with as you wish (give to friends, family, etc.).
- Regardless of the weather, the scheduled events (tour, reception, player meet & greet) will take place rain or shine.
Which player will attend the VIP Reception?
The VIP Reception will include a chance to get autographs and participate in a Q&A with one current Royals player. Due to the busy and often unpredictable schedules of our players, we are generally not able to determine who the player will be until the week of the reception. As soon as we finalize who will be appearing at your VIP Reception, we will send an e-mail out to inform you.