For Personal Accounts, the seats can only be transferred to an immediate family member by submitting a letter of authorization signed by the current Season Ticketholder of Record. Proof of family relation must accompany the letter. (Birth Certificate, Marriage Certificate, etc.) For Business Accounts, the seats cannot be transferred to an individual person or another company with the exception of mergers, buyouts, etc. All account changes or transfer requests will be reviewed by the Detroit Tigers and approved before any changes will be made. Payment by someone other than the Season Ticketholder of Record does not constitute ownership of the seats. As a reminder, only Full Season Ticketholders have renewal rights and are guaranteed the same seats from one year to the next (at the discretion of the Detroit Tigers). The Detroit Tigers reserve the right to make the final determination in the event of any dispute concerning who is the Season Ticketholder of Record.
PLEASE NOTE: Tigers Season Tickets are not the property of the Season Ticketholder of Record so cannot be treated as such in a will, trust or other property transfer method.
All tickets, including Season Tickets, are licenses sold to fans by the Detroit Tigers for the sole purpose of viewing the game for which the ticket is valid. Season Tickets are not owned by any purchaser, but are the sole property of the Detroit Tigers. The purchaser cannot transfer by any method season seats, benefits, rights or responsibilities to anyone else except as indicated in this document. The Tigers reserve the right to refuse to conduct business related to the Season Account with anyone other than the Season Ticketholder(s) or authorized agent of record. The Detroit Tigers reserve the right to change, add to or discontinue any of its policies, procedures, benefits or privileges, including the renewal of season seats at any time by notifying the Season Ticketholder of Record. The Tigers reserve the right to cancel a Season Ticket Account or withhold an offer of Season Ticket renewal for any reason, including non-compliance with policies set forth by the Detroit Tigers or objectionable deportment of the Season Ticketholder of Record or his/her guests. The Detroit Tigers have sole discretion in determining the Season Ticketholder of Record and longevity on each account.
Address/Account Contact Changes
All requests for address changes must be made in writing to the Season Ticket Office only. This request must include the season ticket account number, old and new addresses, day and evening phone numbers, and an email address. Only the Season Ticketholder of Record is authorized to submit and address change for Personal Accounts. For Business Accounts, all changes must be presented on company letterhead by the Account Contact of Record or an authorized representative of the business. Please note, address changes made after a certain date may require tickets to be produced on non-commemorative ticket stock and picked up in person at the Comerica Park Box Office.
Season tickets paid in full will be delivered ONLY to the address listed on the season ticket account. Your season tickets will be sent out near the beginning of March. Please be sure we have an email address on your account; an email notice is sent when your tickets are shipped. Important note, due to our method of delivery, we cannot ship tickets to a Post Office Box. The Season Ticketholder of Record must provide the Season Ticket Office with a street address for delivery.
If the original season tickets are stolen, the Season Ticketholder of Record or Account Contact of Record must notify the Season Tickets Office and present a police report. The police report must include the seat location(s) and game date(s). Replacements will not be issued without this information on the police report. Please note, a false claim of any stolen ticket is illegal, and can result in the revocation of your season tickets. Reprint fees are waived upon receipt of police report.
Lost, Misplaced, or Destroyed Tickets
The Season Ticketholder Holder of Record or Account Contact of Record must call their Account Executive, or phone (313) 471-BALL, no later than two hours prior to the applicable game. Upon notification the Ticket Office will charge a $5 fee per ticket; this fee must be paid at the time of the reprint request. Replacements will then be placed at Will Call, available for pick-up no earlier than two hours prior to game time the day of the game. No reprinted tickets will be mailed. Once tickets are reprinted, the original tickets, if found, will no longer be valid for entry into the park. If the original tickets are presented at the game, the individuals holding those tickets may be removed from the building.
Rain Check Tickets
Detailed information regarding the rainout policy can be found at tigers.com/rainouts or printed on the back of any ticket.
Mobility Impaired Seating
Seating is available for our guests with mobility impairments in various seating categories throughout Comerica Park. Seating can be purchased at the Comerica Park Box Office windows or by phone at (866) 66-TIGER. Guests needing to exchange their tickets for mobility impaired seating can do so only on the day of the game at the customer service window. Please be aware these tickets are subject to availability and an additional charge for upgrades may apply. Guests with tickets that are unable to be exchanged at the box office will be directed to the main Guest Service Office within the stadium behind section 132. The Guest Service Office will have a limited number of tickets for exchange and should only be considered as a last resort.
Questions? Contact the Tigers Season Ticket Sales department at (313) 471-2255 or firstname.lastname@example.org.