Guaranteed Standing Room ticket to every regular season home game**
Guaranteed Standing Room ticket to every regular season home game**
Guaranteed seat for each game** in lower or upper level seating areas, including: Outfield Box, Lower Baseline Box, Right Field Grandstand, Pavilion, Upper Box, Mezzanine, Upper Grandstand, and Upper Reserved Infield*
Guaranteed seat for each game** in lower level seating areas including: Outfield Box, Lower Baseline Box, Right Field Grandstand or Pavilion*
Guaranteed seat for each game** in preferred lower level seating areas including: Infield Box and Terrace*
Availability is limited so place your order today! Individuals who purchased Digital Ballpark Passes for all June games will be automatically renewed for Digital Ballpark Passes to all July games, by June 25, 2018.
*Subject to availability
**All 2018 July-September home games included
Find answers to some of the common questions asked about the Tigers Digital Ballpark Pass.
For ticketing questions or order issues, please call (313) 471-BALL.
For post-purchase inquiries, please email firstname.lastname@example.org
Q: How do I purchase Passes?
A: Purchase Passes by clicking on the green purchase button on this page.
You can buy up to four (4) passes for your friends and family. Be sure to purchase all your passes in one transaction if you want to sit together.
Passes are only available online and cannot be purchased at the Tigers Box Office or via phone.
Q: Which phones are supported?
A: The pass is supported by iPhones and Android phones. The MLB Ballpark app must also be downloaded for use of the Tigers Digital Ballpark Pass.
Q: Can I use an iPod touch / iPad?
A: No, we only support iPhones and Android phones.
Q: Why do I need to use an iPhone or Android phone?
A: The Tigers Digital Ballpark Pass is a mobile-only program integrated with the MLB Ballpark app. There are no printed tickets. Admission to Comerica Park and seat assignments will be managed through the app.
Q: Can I purchase the Pass if I don't have an iPhone or Android phone?
A: Not at this time. You will be unable to enter Comerica Park.
Q: I bought my Pass, what do I do now?
A: Follow the steps below.
STEP 1: Download the MLB Ballpark app
Download the MLB Ballpark app on your iPhone or Android phone, and create or log in with your MLB.com account.
If you already have the app, be sure to download the latest version and keep updating throughout the season. Download here
STEP 2: Link your account
Q: How and when are Pass tickets delivered?
A: All of your tickets will be delivered digitally via the MLB Ballpark app. Text alerts are sent to Pass purchasers approximately 2 hours prior to each game after specific seat locations have been assigned within the MLB Ballpark app. You must have a compatible smartphone to access your ticket inventory. You will also receive a follow up email with detailed instructions on how to register your Pass on the MLB Ballpark app.
Q: Can I sell my Pass for games that I do not attend?
A: No, passes are non-transferable and only available on the phone of the Pass purchaser.
Q: Can I share my Pass with someone else?
A: Passes cannot be shared. Admission to Comerica Park will be managed through the MLB Ballpark app on your mobile device.
Q: Are Passes/Pass tickets exchangeable or refundable?
A: We're sorry, all Pass purchases are final. Passes and Pass tickets cannot be exchanged, forwarded, transferred or resold.
Q: What happens if a game is rained out?
A: If a game is postponed, your Pass ticket for the postponed game is valid for the rescheduled game only and will appear in your ticket inventory approximately 2 hours prior to the rescheduled game. Visit tigers.com/rainouts for up to date information regarding postponed games.
Q: What happens if a game time changes?
A: All game times are subject to change. Your Pass ticket will be valid only for the date of the game and is non-exchangeable.
Q: Am I guaranteed a seat for all games with the Tigers Digital Ballpark Pass?
A: All purchasers who select the $49.99/month Tigers Digital Ballpark Pass will receive a guaranteed seat to each game. You will receive a reserved seat location for every game you attend. Purchasers of the $29.99/month Tigers Digital Ballpark Pass will not receive a seat location for each game.
Q: Where may I view the game with my Pass Standing Room tickets?
A: Standing room areas are located in designated areas along the first and third base sides of the lower bowl, behind accessible seating sections of the 200 and 300 levels, as well as the areas on either side of the centerfield fountain. Standing room is reserved for guests with standing room tickets. We ask that fans in the lower bowl standing room areas stand one person deep to allow for easy mobility for other guests and guests in wheelchairs.
Q.When will I receive my seating location for the game?
A: You can expect to receive your seating locations 2 hours prior to first pitch. You will receive a text to accept your seats for that game if you have elected to receive text notifications.
Q: What if I lose the text message with my Pass?
A: If you can't access your Pass via text message, simply access the MLB Ballpark app and select Ballpark Pass on the Comerica Park section of the app.
Q: What do I do if I need ADA seating?
A: Please visit Guest Services inside the ballpark behind section 131 to receive an ADA location subject to availability.
Q: How do I get into Comerica Park with my Pass?
A: Your ticket for all games can be found in the MLB Ballpark app beginning four hours prior to each game. Download the MLB Ballpark app and select Ballpark Pass on the Comerica Park section of the app. Login with the email address you used to purchase the pass and your mobile phone number. This will provide you with a digital barcode that you can use to scan for admission into Comerica Park
Q: Am I allowed to enter Comerica Park before I receive my seat location for that game?
A: Yes! Your barcode will allow you access into Comerica Park even before your seat location for that game is assigned.
Q: How does my guest scan in?
A: All barcodes will be on one device inside the MLB Ballpark app. If you have a group of two, for example, both barcodes can be scanned from one device. You and your guest will need to arrive at Comerica Park together.
Q. How do I renew my Pass?
A. When you purchase the Pass you will be auto-renewed each month. You will be charged the applicable rate ($29.99 or $49.99 per month) on a month by month basis during the 2018 regular season. The charges will be processed for the months of April, May, June, July, August and September.
Q: When will my Pass be renewed?
A: Pass buyers will be automatically renewed by the 25th of each month for games in the following month. For example, buyers who purchase the pass for April will be automatically renewed by April 25th to receive May games access.
Q: When can I opt out of my Pass?
A: You must notify Customer Service of such cancellation request on or before the 20th day of any calendar month in order to cancel your Pass effective as of the last day of the same calendar month. Any cancellation request made after the 20th day of a calendar month will result in cancellation of your Pass effective as of the last day of the following calendar month. To opt out, please notify Customer Service at email@example.com
Q: I've already purchased the $29.99 or $49.99 Pass for June. How do I upgrade to the $89.99 or $199.99 option for July-September games?
A: Please contact the Detroit Tigers Ticket Department at 313 471-BALL and we will adjust your future auto-renewal for July games to reflect your new seating selection.