The 2020 Spring Training season has ended. Please check back for 2021 Spring Training information.
Important update from MLB and the Cubs
The health and safety of our fans, players and associates is the top priority of the Cubs and Major League Baseball (MLB). In response to the rapidly evolving COVID-19 pandemic, MLB announced its decision to cancel remaining Spring Training games and delay the start of the 2020 regular season.
MLB is preparing a variety of contingency plans in concert with clubs regarding the 2020 regular season schedule. In coordination with MLB, the Cubs will share communications directly with ticket buyers as soon as possible.
Spring Training single game ticket and group ticket buyers who purchased tickets directly from the Chicago Cubs will receive a refund for all tickets purchased for any of the six Spring Training home games not played.
Credit card purchases: All tickets purchased with a credit card will be automatically refunded back to the credit card used to make the purchase. Fans should expect to receive their refund for credit card purchases within three weeks. No action is required by the fan.
Check or cash purchases: For check or cash transactions, fans must request a refund check by submitting a refund check form. To download the refund check form for ticket orders, click here. Please note refund check forms must be submitted via mail. Refunds cannot be processed at the Sloan Park Ticket Office. Fans should expect to receive their refund check six to eight weeks after we’ve received their refund check form.
Please note the Sloan Park Ticket Office is closed, for the time being. If you have any questions, please contact us at [email protected].