Justin LaLone
Director, Ticketing and Business Operations
- Contact: [email protected]; 480-668-4595
- Bio: Justin joined the Cubs in 2018. He was formerly the Director, Group Sales at Minnesota United FC. Justin completed his undergraduate degree at SUNY Cortland and his MBA at Arizona State University. He is originally from Watertown, N.Y.
- Favorite Cub Player: Nico Hoerner
Brian Kerr
Manager, Spring Training Ticket Operations
- Contact: [email protected]; 480-668-4505
- Bio: This is Brian’s third season with the Cubs. Previously he has held various ticket sales, service and operation positions with the Milwaukee Bucks, Phoenix Suns, Arizona Coyotes, Sioux Falls Skyforce and Ticket Evolution. He is originally from Lake Preston, South Dakota and received his undergraduate degrees from the University of South Dakota and Wayne State College.
- Favorite Cub Player: Seiya Suzuki
Katelyn Osborne
Ticketing and Event Operations Associate
- Contact: [email protected]; 480-668-4504
- Bio: This is Katelyn’s first year with the Cubs. She is originally from Omaha, Nebraska and recently graduated from the University of Colorado Colorado Springs with a Bachelor of Science in Sport Management and Business. Before joining the Cubs, Katelyn has held roles with other sports organizations including Colorado Springs Sports Corp, Denver Broncos, Air Force Academy Athletics, and College World Series Inc. She is looking forward to a great Spring Training season.
- Favorite Cubs Player: Kris Bryant
Aubrianna Gonzales
Ticketing and Event Operations Associate
- Contact: [email protected]; 480-668-4506
- Bio: This is Aubri’s first season with the Cubs. She is originally from Albuquerque, New Mexico and recently graduated from Arizona State University with degrees in Business Law and Sports Business. Prior to joining the club, Aubri worked with Arizona State and Pac-12 Athletics, the Arizona Diamondbacks, and the Oakland Athletics. She is excited for another great Cubs Spring Training season!
- Favorite Cubs Player: Cody Bellinger
Garrett Heyse
Ticketing and Event Operations Associate
- Contact: [email protected]; 480-668-4502
- Bio: This is Garretts first season with the Cubs. Before joining the Cubs, Garrett had previously worked for the Brewers during the 2023 Spring Training season and was Manager of Boat Rentals of America in Tempe. Garrett completed his undergraduate degree in Sports Business from Arizona State University. Garrett is originally from New Hartford, Connecticut.
- Favorite Cubs Player: Anthony Rizzo
Tyson Trainer
Ticketing and Event Operations Associate
- Contact: [email protected]; 480-668-4503
- Bio: This is Tyson’s first season with the Cubs. Before joining the Cubs he was an Infantryman in the United States Army stationed at Fort Drum, New York. Tyson graduated from Eastern Connecticut State University in 2022 with a degree in Sport and Leisure Management where he also was on the men’s rugby team. Tyson is originally from Mason City, Iowa.
- Favorite Cubs Player: Dansby Swanson
Becca Christlieb
Ticketing and Event Operations Associate
- Contact: [email protected]; 480-668-4501
- Bio: This is Becca’s first season with the Chicago Cubs. Previously, she worked two seasons with our High-A Minor League Affiliate the South Bend Cubs. Becca graduated from Elmhurst University in 2023 with a double major in Sports Management and Business Administration. She is originally from Culver, Indiana.
- Favorite Cubs Player: Pete Crow-Armstrong