PLAY BALL PARK Frequently Asked Questions

About

What is Capital One PLAY BALL PARK?

This once in a lifetime indoor/outdoor fan experience blends together baseball, softball, music, food, the latest in VR technology, shopping, fashion, MLB All-Stars, baseball legends, former Olympians and more. The indoor portion requires a paid ticket and will be held at Lumen Field and the Event Center in Seattle, WA. The outdoor portion is FREE to enter and will be held in Muckleshoot Plaza, North lot and Occidental Ave.

For four days, baseball and softball fans have the opportunity to meet MLB Legends, get free autographs, receive daily giveaways and more. Fans can also participate in baseball and softball training drills, test out their batting skills, view artifacts from Cooperstown, take a picture with the World Series trophy as well as the World's Largest Baseball signed by Ted Williams, Hank Aaron, Derek Jeter, Yogi Berra, Willie Mays and others. Fans also have the opportunity to purchase official 2023 MLB All-Star Game presented by Mastercard souvenirs in the MLB.com Shop.

Admission

Does my ticket allow me to re-enter Capital One PLAY BALL PARK after I leave?

Yes, re-entry with a valid ticket is permitted between indoor and outdoor portions of the event. The indoor portion requires a paid ticket and will be held at Lumen Field and the Event Center. The outdoor portion is FREE to enter and will be held in Muckleshoot Plaza, North lot and Occidental Ave.

Can bats be brought into Capital One PLAY BALL PARK?

Full-size bats will not be allowed into the event, but mini souvenir bats are allowed.

Can I bring a backpack into the event?

Bags, backpacks, beach bags, hard/soft coolers, large purses, etc. are not permitted. Only adult diaper bags, diaper bags that accompany infants, clear plastic bags smaller than 12” x 12” x 6”, and non-clear wristlets/clutches no larger than 5”x8”x2” are permitted and subject to search.

Can I bring a baby stroller into the event?

Yes, baby strollers are welcome.

What day of the week is best to visit?

Saturday and Sunday are the busiest days. Please consider attending Capital One PLAY BALL PARK on a Monday or Tuesday.

What are the event hours?

Date Open Close
Saturday, July 8 10 a.m. 8 p.m.
Sunday, July 9 10 a.m. 8 p.m.
Monday, July 10 10 a.m. 6 p.m.
Tuesday, July 11 10 a.m. 6 p.m.

All-Star Experience Pass

What is the All-Star Experience Pass?

The All-Star Experience Pass is a program that allows fans to use their phone to scan a QR Code at various attractions at Capital One PLAY BALL PARK to check in and to enter to receive prizes and to share moments via social media with friends and family. You can also make reservations for free autographs, secure a seat to watch the Draft on Sunday, July 9 and more. The Experience Pass is not a ticket for entry to any All-Star events.

How do I register for the Experience Pass?

Fans can the register for the Experience Pass by downloading the app when it becomes available.

What type of prizes can fans win by registering for the Experience Pass?

Fans can win prizes by checking in at various locations on the show floor. Prizes range from caps, key chains, autographed baseballs to T-Mobile Home Run Derby and MLB All-Star Game presented by Mastercard tickets (subject to change).

Autographs

Can I bring personal items for autographs into Capital One PLAY BALL PARK?

Items such as baseball cards, baseballs, jerseys and photos are allowed, but autographs are limited to one per person at one time. Full-size bats will not be allowed into the event, but mini souvenir bats are allowed. Items to be signed by players are subject to change based on player restrictions.

Will we be able to meet players?

The Autograph stages are great places for you to meet former players and get free autographs. In addition, we've had many current players participate at previous Capital One PLAY BALL PARK events including Francisco Lindor, Christian Yelich, Max Scherzer, Aaron Nola, and Bryce Harper, among others. These players have hosted clinics, held Q & A sessions in the All-Star Clubhouse and more.

When do we know which players will be signing/appearing at Capital One PLAY BALL PARK?

Prior to the event, the Legends schedule will be available on allstargame.com and in the All-Star Experience app. It will highlight player appearances and autograph session days and times. All appearances are subject to change.

Can I get autographs at Q&A Sessions or Photo Ops?

Autographs will only be offered at designated autograph areas.

Food and Beverage

What type of food will be offered at the concession stands?

Select signature dishes from various ballparks around the big leagues will be offered in the indoor portion of the event. There will be an array of food trucks in the outdoor portion of the event.

Can I bring outside food into the event?

Outside food cannot be brought into Capital One PLAY BALL PARK, but Concession stands will be available inside the event. See below for exceptions.

If I have a food allergy or severe health condition, may I bring in my own food?

Yes. Please see a uniformed staff member near the entrance of the event to inform them about your allergy or health condition.

Is baby food/formula allowed into the event?

Yes.

Payment Types

Are credit cards accepted?

Credit cards will be accepted at the Box Office and MLBshop.com Store. Look for the Mastercard logo, the preferred card of Major League Baseball, at these locations. Concession stands are cashless.

Photography

Are cameras and video cameras allowed into Capital One PLAY BALL PARK?

Yes, fans are encouraged to bring cameras to capture moments and share with family and friends via social media. However, selfie sticks and camera tripods are not permitted.

Tickets

Where can I purchase tickets to Capital One PLAY BALL PARK?

Capital One PLAY BALL PARK tickets will be required for the indoor portion of the event and can be purchased online and at the Event Center during Capital One PLAY BALL PARK show days (based on availability). No ticket is required to enter the outdoor portion of the event.

Are discounted tickets or family packages offered?

Yes, we offer discounted tickets to children (12 and under), seniors (65 and over), college and military personnel as well as Family Pack and other discounted ticket packages at allstargame.com.

Is my ticket good for one day or all event days?

Each ticket is good for the day that is stated on the ticket.

What does my ticket entitle me to?

All indoor activities are included in the price of admission with the exception of souvenirs and food & beverage. Activities include interactive attractions & professional clinics, free autographs from Major League Legends and the many giveaways from partners of Major League Baseball. No ticket is required to enter the outdoor portion of the event.

Do I need a ticket for a 2 year old child?

Yes, children two and over will need to purchase a ticket for the event.

Can I exchange my ticket for a different day?

No, tickets are only good for the day stated on the ticket.

Waivers

Do I need to sign a waiver?

All fans need to fill out a waiver to participate in activities and the waiver can be found once you register for the Experience Pass program. For anyone 17 or younger, a guardian or parent will need to fill out a waiver on the child's behalf.

General

If you have a general question regarding Capital One PLAY BALL PARK, email us at [email protected].