Accessibility Guide

ADA parking is available in all general admission Rangers parking lots on a first come, first served basis. Please note, there is not an option to select ADA parking when pre-purchasing online.

Complementary shuttle service for Guests with accessible needs is available to and from the parking lots to the gates. We request only the guest with the need and one other member of the party use the shuttle. The Accessible shuttle service is available when lots open (generally 30 minutes prior to gates opening) and continues for approximately 30 minutes following the conclusion of the game. Service will be provided in the order that calls are received.

Globe Life Field provides all guests requesting Accessible Seating with exceptional sightlines and adequate space to enjoy a Rangers game or special event in comfort. All of Globe Life Field’s Accessible Seating locations are as follows: Sections 2, 4, 5, 8, 11, 16, 19, 21, 24, 25, 28, 31, 101, 105, 109, 111, 115, 117, 120, 124, 127, 128, 129, 132, 135, 137, 140, 142, Sky Box 2, 201, 207, 209, 211, 212, 213, 221, 222, 226, 228, 231, 232, 237, 241, 244.

Amplification devices for guests with hearing impairments are available at Guest Services on the Main Concourse behind section 101. A valid ID must be left in exchange for the Assistive Listening Device.

The Rangers are pleased to offer closed captioning of the public address announcements here at Globe Life Field. The closed-captioning transcript can be viewed on both the Left Field and Right Field video ribbons.

Guests who have dietary restrictions are welcome to bring their own food, but they must abide by our outside food policy.

Outside food is allowed inside Globe Life Field as long as it is inside a sealed clear quart sized (or less) plastic bag. Guests may also bring in a sealed non flavored water (plastic bottle and up to 1 liter). One bag of food and one bottle of water per ticket will be permitted. Additional exceptions will be made for dietary concerns and infants.

Click on the link below to see our concessions list which notates where vegan and gluten- free items are located.

2024 Concessions List

Elevators

For the convenience of suite patrons and guests with accessibility needs, Globe Life Field has several elevators that can be found throughout the ballpark.

Lower Concourse

• Sections: 1, 10, 13, 17, 25, 26, 27

Main Concourse

• Sections: 102, 104, 109, 114, 116, 124, 126, 129, 134

Bailey&Galyen Suite Level

• Sections: CS201, CS211, CS214, CS222, CS234, PS206, HOF201, NE Plaza

Upper Concourse

• Sections: 205, 212, 215, 223, 225, 233, 240

Escalators

Looking for an escalator? You’ll be happy to know there are several of them conveniently located throughout the ballpark.

Lower Concourse

• Sections: 4, 19

Main Concourse

• Section 112
• Section 122
• Section 127
• Section 136
• Section 141 (NW corner to Suites)

Bailey&Galyen (5)

• Past Suite PS 201: NW corner to Main Concourse
• By PS 206/Guest Services Office: SE corner to Main Concourse
• Past Suite HOF 207b: Comerica NE Gate to Main Concourse
• Past Suite CS 222: SW Media corner to Main Concourse
• By CS 243: AYCE to Main Concourse

Upper Concourse

• Section 215: Media corner to SW Suites
• Section 226: AYCE area to SE Suites
• Section 231: SE corner to PS 206/Guest Services Office - (Connection to Main Concourse by Guest Services Office)
• Section 239: NE corner to NE Suites (Connection to Main Concourse through Suites)
• Section 244: NW corner to NW Suites (Connection to Main Concourse through Suites)

Globe Life Field Guest Service Representatives have been trained in evacuation procedures. Should and emergency evacuation occur, emergency information will be displayed on the video board and announced on the assistive listening devices and the public address system.

Family Restrooms are designated for families and guests with disabilities who require private accommodations or additional assistance. Family restrooms are located at Sections 3, 10,18,24, 102, 111, 123, 127, 130, 133, 201, 208, 214, 224, 231, 235, S201, PS201, CS235, PS208, HOF203.

You can find two First Aid rooms in Globe Life Field, located behind Section 101 on the Main Concourse across from Guest Services, and behind Sections 203/204 on the Upper Concourse.

Should you require any additional information or assistance, please visit our Guest Services Locations on the Main Concourse behind Section 101, Lower Concourse at Section 3, Suite Level by the Northeast Entry, and on the Upper Concourse Section 228. The Guest Services Representatives will assist you with all questions, concerns, lost and found items, guest suggestions, and lost children/partners.

MLB is partnering with KultureCity during All-Star week to make events Sensory Inclusive™. KultureCity is the nation's leading nonprofit dedicated to fighting for inclusion and acceptance of all individuals. KultureCity advocates for those with sensory challenges such as autism and PTSD, just to name a few. KultureCity provides training and equipment to public and private spaces to create an inclusive experience for everyone to fight against social isolation.

We will offer sensory bags at our Guest Services location on the Main Concourse behind section 101. Our sensory bags are cleaned between uses, include noise-cancelling headphones, fidget toys, and a feeling thermometer.

Sensory Room

Located just inside the Southwest Entrance, the sensory room provides a safe and quiet area where guests can decompress if they are starting to feel overwhelmed or overstimulated. Guests at Globe Life Field can get access to the sensory room by going to Guests Services, where a member of our team will escort them to the sensory room, or we can have a member of the guest services team meet the guest at the sensory room. Guests can use the sensory room for as long as they need it and a Guest Services Team Member will wait outside the room to help if needed.

For convenience and privacy, there are several Mother’s Rooms throughout Globe Life Field.

Lower Concourse: Sections 20, 27

Main Concourse: Sections 101 across from First Aid, Section 125, Section 130

Upper Concourse: Sections 210, 215

Noise cancelling headphones can be found at Guest Services on the Main Concourse behind section 101.

Tickets in Accessible Seating Areas can be purchased by calling our ticketing team at 972-RANGERS (972-726-4377) or visiting rangers.com/tickets On the website be sure to click in the box that says “Yes, show accessible seating.”

Service Animals are welcome at Globe Life Field. In keeping with U.S. ADA regulations, disabled guests may use either a dog or a miniature horse that individually trained to do work or perform tasks for the guest. The work or tasks performed by the service animal must be directly related to the guest’s disability. As such, animals that solely provide emotional support or companionship to a guest will not be permitted inside the ballpark.

Complimentary wheelchair escort service is available to assist guests between the gates and their ticketed seats. When ready to depart guests should contact a nearby Guest Service Representative or Security Guard to assist.