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MLB.TV Help Center

Blank Screen

  1. Clear your browser's web cache, close your browser, and re-launch.
  2. Close any sites or programs that are running on your computer or network, as these may slow down your Internet connection.
  3. Verify your connection speed with a bandwidth test.
  4. If no other programs or sites are running and your connection is slow, power cycle your modem and/or router. To do this, unplug your modem, as well as any wired or wireless router you are using, for about 10 seconds. Then re-plug the device(s). Wait a few minutes as your Internet connection resets and, then, try to view the game again.
  5. Finally, if you are still having problems and/or the media player itself is reacting slowly, check to make sure your computer is compatible with the MLB.TV System Requirements.