MLB All-Star Experience Pass app Android Help
The MLB All-Star Experience Pass app is a mobile application that allows fans to use their phone to scan a QR Code at various attractions at Capital One PLAY BALL PARK.
Table of Contents
Supported Devices
Supported Android devices must be running a 8.0 or greater operating system.
Troubleshooting
ENSURE THAT YOU HAVE THE LATEST DEVICE, OPERATING SYSTEM AND MLB APP VERSION PRIOR TO TROUBLESHOOTING
If you're experiencing difficulty with the MLB All-Star Experience Pass app, please follow the steps below:
- Navigate to your device home screen
- Tap on "Menu"
- Tap on "Settings"
- Tap on "Applications"
- Tap on the application you want to close
- Tap on "Force stop"
- Tap on "Home" to return to your device home screen
- Restart your device
If you still experience issues after following the above steps, please switch your connectivity from cellular to Wifi or Wifi to cellular. While Wifi connections are typically an improvement over cellular, that is not always the case. Please understand that "bar" indicators on devices indicate the strength of a signal, but not network congestion or integrity, which can impact application performance. For personal Wifi connections, we recommend restarting your internet modem and router, even if other devices are working properly.
I forgot my password. What should I do?
From the MLB Account screen, tap "Forgot Password." Enter your MLB account email and we will send a new password to that address.
Contact Us
If you have any questions or require troubleshooting assistance:
- For account & login related issues, please email [email protected]
- For technical issue with the app, your QR code, general information, and other non-account issues, please email: [email protected]
- For ticketing support, please visit https://www.mlb.com/mariners/fans/all-star-game/frequently-asked-questions
July 13 - 16, 2024
Choctaw Stadium
Arlington, Texas