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The Official Site of the Atlanta Braves

Trainee Program

The Atlanta Braves Trainee Program is designed for applicants who are interested in beginning a career in professional sports. Each year, the program hires individuals from around the nation with diverse backgrounds who are ambitious, intelligent and creative candidates to work in a department from January to November. This opportunity provides valuable experience in the day-to-day operations of a professional sports franchise, and it not only gives the opportunity to work in a Front Office environment, but also to build a network with those in the sports industry who can provide guidance, advice, and possible connections for job opportunities upon completion of the program.

The Atlanta Braves Trainee Program is open to any qualified applicant who has a college degree with a Bachelors or Masters. Trainees are expected to work at least 37.5 hours per week and may have additional game day responsibilities (depending on department assignments). The individuals who participate in this program are paid $10.50/hour, plus overtime if applicable, as well as are benefit-eligible after 60 days (medical, dental, vision).

Online applications for the Trainee Program are available each year beginning October 1st and close on October 31st.

General requirements for all Trainee positions
  • College graduate, Bachelors or Masters, with a GPA of at least a 3.0 at graduation
  • Excellent written, verbal and communication skills
  • Proficiency in Microsoft Office (Word, Power Point and Excel)
  • Customer service oriented
  • Excellent executive presence
  • Ability to work long hours, weekends and holidays
  • Must complete a successful background check
Ballpark Tours Trainee - Group Sales

Position description includes but is not limited to:

  • Proactively sell SunTrust Park tours to new groups, including corporate, school, convention, and church groups, along with conferences, camps, tournaments, senior centers, etc.
  • Work directly with ticket sales and CRM departments to compile appropriate sales leads
  • Coordinate VIP and group tours, including email confirmations, payments, and all email/phone correspondence.
  • Create daily schedules and submit to security
  • Provide tours to guests/groups on specified days throughout the year
  • All other duties as assigned

In addition to the general requirements, the ideal candidate will possess:

  • Experience in sales or sports-related fields
  • Strong time management, communication and organizational skills
  • Must be outgoing and personable and be able to memorize and follow a tour script
  • Must work well with children and large groups and be able to walk over one mile for each tour
  • Majority of hours will be Monday - Friday 9 a.m. - 5 p.m. 
  • Will be required to work some weekends for tours and special events
Braves Foundation Trainee

Position description includes but is not limited to:

  • Assist with processing in-kind donations, department mail, and game entertainment requests
  • Manage Commissioners Initiative Tickets/Reach Out, Be Our Guest ticket donation program
  • Manage in-game matrix message program (birthdays, anniversaries, etc.) and VIP experiences
  • Coordinate nightly game and online auctions
  • Manage 50/50 Raffle paperwork
  • Assist with the SunTrust Park Brick Pavers program
  • Maintaining various databases and spreadsheets
  • Assist with the preparations of the grants applications and Board Meetings
  • Assist with the planning and execution of Braves Foundation initiatives including Community Heroes Week, Foundation Sales, and other fundraisers
  • Maintain inventory for all memorabilia
  • Assist with Braves Community Affairs game day initiatives and Braves youth baseball events as needed

In addition to the general requirements, the ideal candidate will posses:

  • Proficient in Microsoft Word and Excel
  • Prior fundraising, non-profit or event planning experience
  • Excellent written and verbal communication skills
  • Strong creative-thinking skills
  • Experience analyzing/interpreting data a plus
  • Passion to work in the sports industry and with non-profits
  • Ability to successfully multi-task and maintain organization
  • Ability to work efficiently under pressure
  • Ability to work well with others
Corporate Communications Trainee

Position description includes but is not limited to:

  • Research media outlets and create specific media lists through our Cision subscription for local and regional markets
  • Write press releases and media alerts
  • Distribute press releases and media alerts to targeted media outlets
  • Send out photos post event to weekly publications or websites for community affairs events/programs
  • Maintain log of media hits with media value for events/corporate partners
  • Send out photos/lightboxes when requested
  • Create pitch ideas for promotional/theme nights/days
  • Travel to some community events to handle media requests
  • Coordinate and assist media who are covering special events at SunTrust Park, The Battery Atlanta or at a community event
  • Other duties as assigned

In addition to the general requirements, the ideal candidate will possess:

  • BA degree in Communications, Journalism or related field
  • Experience in corporate communications
  • Experience in public relations writing and pitching
  • Strong communication skills (interpersonal, written, verbal, etc.)
  • Strong organizational skills
  • Strong creative writing and editing skills
  • Superior skills at prioritizing and managing multiple projects simultaneously
  • Proven ability to maintain high levels of confidentiality
  • Understanding and appreciation for diverse cultures and an ability to relate well with individuals of diverse backgrounds
  • Skilled in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Working knowledge of Cision is a plus
  • Strong social media experience
  • Ability to work long hours, weekends and occasional holidays
Corporate Partnerships Trainee - Sales

Position description includes but is not limited to:

  • Assist the Corporate Partnership department in all areas including sales support
  • Drafting PowerPoint sales proposals
  • Conducting background research on prospective sponsors
  • Providing daily news clips on all sponsors
  • Utilize Scarborough software to support sales proposals
  • Utilize Repucom and Nielsen subscriber content to keep sales team informed of impressions and trends
  • Monitor sponsorship activity with other properties and provide reports to sales team - monitoring to be done in-person and via radio and TV broadcasts
  • Assist VP of Corporate Partnerships with special projects as assigned
  • Assist Partnerships Service Team in coordinating VIP field visits, first pitch ceremonies, hospitality parties, clinics, and other sponsor special events

In addition to the general requirements, the ideal candidate will possess:

  • College degree with an emphasis on Business, Marketing and/or Sports Management
  • Experience in sponsorship sales/activation via college athletic department or with another sports team or agency is desirable 
  • Outgoing personality and professional demeanor
  • Must be able to work in a team atmosphere and handle multiple projects at one time
  • Must be able to work weekends and nights as assigned
CRM Operations and Development

Position description includes but is not limited to:

  • Participate in review and analysis of business unit requirements.
  • Design, develop and test frontend web applications built atop Salesforce.
  • Develop business logic to support different business units.
  • Analyzing and resolving technical problems
  • Assist in development of direct marketing campaigns utilizing Salesforce
  • Organize and populate the daily, weekly, and monthly analytics reporting on our CRM activities
  • Configuring, implementing, and maintaining components of Salesforce CRM
  • Translating business needs into queries to create lists
  • All other duties as assigned

In addition to the general requirements, the ideal candidate will possess:

  • Degree in CS, MIS, CIS, or related field highly preferred
  • Ability to work weekends and holidays
  • Must successfully complete a criminal and credit background check
  • Solid understanding of object oriented programming concepts
  • Solid understanding of relational database design and querying concepts
  • Exposure to web development using HTML5, CSS and JavaScript preferred
  • Familiarity with Java or C# preferred
  • Familiarity with GIT preferred
Entertainment and Events Trainee

Position description includes but is not limited to:

  • Track and input entertainment team payroll hours. Manage attendance points.
  • Schedule entertainment teams for all games and events.
  • Facilitate ticket and credential requests for Entertainment & Events.
  • Assist the Mascot Coordinator with operations of the BLOOPER program.
  • Maintain inventory and green room spaces for the entertainment teams, theme nights, and special events. Supply orders.
  • Assist with planning and execution of gamedays, as assigned.
  • Assist with supervision of entertainment teams and contract performers.
  • Assistant stage manage plaza show, pregame on-field, in-game activations, and post-game activations, as assigned.
  • Load in bands, DJs, National Anthem groups, etc., as assigned.
  • Perform gameday administrative tasks including: printing rundowns/sign-in sheets/scripts for staff; adding deliveries & visits to game rundown.
  • Assign daily gameday roles for entertainment teams.
  • Assist with brainstorming initiatives, as assigned.
  • Assist with planning and execution of Braves events, as assigned.
  • Assistant stage manager for special events as assigned.
  • Liaison with Event Operations and other departments for assigned events.
  • Conduct event site visits as assigned.
  • Constantly ensure the entertainment teams represent the Braves brand in a positive manner.
  • Act as a Braves Ambassador at all events and games.
  • Attend weekly Fan Experience Staff Meetings.

In addition to the general requirements, the ideal candidate will possess:

  • Experience in event planning, preferably in a sports, entertainment, or hospitality setting.
  • Possess high creative skills and can contribute to a brainstorming environment.
  • Strong work ethic, dedication, and reliability.
  • Physically capable of standing for long periods of time.
  • Physically able to lift up to 50 pounds.
  • Ability to work in various outdoor conditions including extreme temperatures & rain.
  • A valid driver's license is required.
Event Operations Trainee

Position description includes but is not limited to:

  • Assist with the operational needs and set-up for all Gameday Events, Non-Gameday Events, Corporate and Executive Events, Fan Experience Events, Internal Events/Meetings (i.e. Chop Fest, Lead-Off luncheon, Front Office Staff Meetings, Staff Training, Holiday Activations)
  • Assist with interviewing and onboarding part-time Event Ops Logistics Team on a year-round basis
  • Assist with the scheduling of part-time Event Ops Logistics Team
  • Track and record hours for Non-Gameday Event Logistics Team
  • Assist in ensuring that the relative areas of the Ballpark are cleaned, crowd control measures and all assets are in place and all areas are ready for event date
  • Assist with the predetermined pre/postgame logistical set-up for Braves Entertainment in the Plaza/Battery on gameday/non-gameday events
  • Assist with the transport, maintenance, storage of operational assets (i.e. staging, props, tables, tents, signage)
  • Assist with the receiving of promotional items/operational assets, storing pieces and inventory/maintenance
  • Assist Director of Event Operations, Department Managers and Coordinator with responsibilities, duties and special projects as assigned
  • Work on duty as needed during Braves home games

The ideal candidate will possess the following:

  • BA or MS degree in Marketing or Business Administration preferred
  • Minimum of 3 years of experience event planning, supporting management, sports experience preferred
  • Proactive, organized and detail-oriented person who can prioritize their workload and follow through with minimal supervision
  • Outgoing personality with track record of effective interpersonal and communication skills (written and verbal)
  • An understanding and appreciation for diverse cultures, possess an ability to work effectively and relate well with individuals of diverse backgrounds and all levels within the company
  • Self-motivated individual with high degree of responsibility including confidentiality, sense of urgency, and accountability
  • Flexibility and enthusiasm in attitude and approach
  • Ability to work in a fast-paced environment and manage multiple tasks
  • Must be a team player, who cares about the department's work and reputation
  • Microsoft Office (Word, Outlook, Excel and PowerPoint)
  • Ability to work during games, long hours, weekends and occasional holidays 
Experiential Marketing

Position description includes but is not limited to:

  • Manage Braves in-market experiential activities including scheduling events, coordinating event logistics and managing staff
  • Will be responsible for driving to events in the company truck or SUV; valid driver's license required
  • Manage Atlanta Braves Kids Club program
  • Fulfill fan pack requests
  • Assist in gameday operations with Marketing, Promotions and Operations
  • Assist Department with conducting research and special projects as assigned
  • Engage in inter-departmental project management as needs dictate
  • Actively participate in weekly and ongoing marketing meetings and brainstorming sessions

In addition to the general requirements, the ideal candidate will possess:

  • BA or MS degree in Marketing or Business Administration preferred
  • Proactive, organized and detail-oriented person who can prioritize their workload and follow through with minimal supervision
  • Outgoing personality with track record of effective interpersonal and communication skills (written and verbal)
  • An understanding and appreciation for diverse cultures, possess an ability to work effectively and relate well with individuals of diverse backgrounds and all levels within the company
  • Self-motivated individual with high degree of responsibility including confidentiality, sense of urgency, and accountability
  • Flexibility and enthusiasm in attitude and approach
  • Microsoft Office (Word, Outlook, Excel and PowerPoint)
  • Ability to work Braves home games, long hours, weekends and occasional holidays as needed
Graphic Design Trainee

Position description includes but is not limited to:

  • A degree in graphic design or related field required.
  • Prior professional experience in graphic design is required.
  • Proficiency in Adobe Creative Suite Software (Photoshop, Illustrator, InDesign)
  • Work with Braves Creative team on design for marketing needs throughout the season. Responsibilities will include:
  • Assisting with designs of graphics for social media and digital.
  • Assisting with designs for printed material.
  • Assisting with designs of logos.
  • Assisting with designs of environmental graphics.
  • Collaborate with Braves Creative team on developing concepts.
  • Assisting with creative for The Battery Atlanta.
  • Filling out the starting lineup board prior to each home game.

In addition to the general requirements, the ideal candidate will possess:

  • BFA or a Bachelor's degree in graphic design preferred.
  • Work experience in design is preferred.
  • Excellent verbal and written communication skills.
  • Punctual and self-motivated.
  • Strong work ethic and willingness to learn.
  • Ability to collaborate and work on a team of designers.
Guest Services Trainee

Position description includes but is not limited to:

  • Recruit, hire and train gameday staff for Guest Services Department
  • Lead team meetings and briefings and be point of contact for staff communication
  • Support organizational Orientations for all Braves gameday staff
  • Assist with managing premium and hospitality areas throughout ballpark
  • Replying to fan inquiries in person, writing and via telephone
  • Send Braves memorabilia to fans for special occasions
  • Manage distribution list for gameday staff & field surveys
  • Manage Braves lost & found program and email inbox
  • Assist in ballpark improvements including but not limited to signage & staff areas
  • Edit web pages & update gameday staff materials such as guidebooks and training resources
  • Distribute information & supplies for gameday staff
  • Assist with event planning, set-up and execution for gameday staff events throughout season
  • Design & print gameday credentials for all internal departments
  • Assist with management of Gameday Staff Store with staffing, inventory and store design opportunities

In addition to the general requirements, the ideal candidate will possess:

  • College degree with an emphasis on Hospitality, Business, Communications, Human Resources, and/or Sports Management
  • Must have enthusiasm and positive attitude
  • Proficient in Microsoft Excel, Word, PowerPoint & Outlook
  • Must be professional, flexible, a team player, detail-oriented, creative and capable to multi-task & prioritize projects
  • Demonstrates initiative by proactively taking ownership of departmental processes
  • Experience with Archtics Ticketing System and/or Design Software a plus, but not required
  • Ability to work nights, holidays, weekends and extended hours
  • Previous customer service experience required
Marketing and Advertising

Position description includes but is not limited to:

  • Assist Marketing Manager with Marketing and Advertising, in all paid media efforts including creative requests, media trafficking and reporting
  • Manage paid media/creative tracker to organize all creative requests for media placements
  • Maintain digital/creative tracker to organize all media-related creative requests with MLB
  • Participate in weekly media/creative planning meetings
  • Manage media trade relationships including trade strategy, ticket request fulfillment and budget tracking
  • Support with script writing, including promotional talking points to radio partners and radio spots
  • Assist Department with conducting research and special projects as assigned
  • Actively participate in ongoing marketing meetings and brainstorming sessions
  • Engage in inter-departmental project management as needs dictate

In addition to the general requirements, the ideal candidate will possess:

  • BA or MS degree in Marketing or Business Administration preferred
  • Proactive, organized and detail-oriented person who can prioritize their workload and follow through with minimal supervision
  • Outgoing personality with track record of effective interpersonal and communication skills (written and verbal)
  • An understanding and appreciation for diverse cultures, possess an ability to work effectively and relate well with individuals of diverse backgrounds and all levels within the company
  • Self-motivated individual with high degree of responsibility including confidentiality, sense of urgency, and accountability
  • Flexibility and enthusiasm in attitude and approach
  • Microsoft Office (Word, Outlook, Excel and PowerPoint)
  • Ability to work Braves home games, long hours, weekends and occasional holidays as needed
Partnership Services Trainee

Position description includes but is not limited to:

  • Assist the Partnership Services department in all areas including, service fulfillment and execution of special events.
  • Merchandising (VIP Field Visits, First Pitches, pre-game presentations, suite nights), tickets/ticket requests, parking, print advertising, radio advertising, in-park recognition, in-game features, signage, gate giveaways, game-day/season-long promotions, Community Affairs programs, hospitality parties, youth baseball clinics, sponsor special events, drafting PowerPoint presentations and maintaining contact database, etc.
  • Will be responsible for placing catering orders for corporate partner luxury suite outings, maintaining signage exposure logs and managing departmental photograph library.
  • Year End Reports - keep detailed records of all partner elements and activation programs throughout year. Design, prepare and present comprehensive reports for each sponsor detailing and highlighting all elements included in their agreement as well as any additional exposure received throughout the season.
  • Assist in planning and implementing Sponsor Opening Day party, Sponsor Golf Tournament, Sponsor Batting Practice/Softball game and Sponsor Movie Night.

In addition to the general requirements, the ideal candidate will possess:

  • College degree with an emphasis on Business, Marketing and/or Sports Management
  • Demonstrated flexibility and ability to multi-task
  • Must be detail oriented with excellent verbal and written communication skills
  • Must be able to work in a team atmosphere and handle multiple projects at one time
  • Applicant should have strong organizational skills
Production Trainee

Position description includes but is not limited to:

  • Assist full-time production staff in daily operations of the Video Production Department
  • Perform production assistant duties for all areas of production
  • Hands on training in broadcast and sports entertainment production, including live and pre-produced environments

In addition to the general requirements, the ideal candidate will possess:

  • Must be interested in sports television production, emphasis in baseball entertainment
  • College courses taken related to broadcast and television production
  • Ability to multi-task and work independently
  • Basic knowledge of video camera operation, lighting, and audio is required
  • Must be computer savvy, Premiere, Photoshop and After Effects experience is required
  • Non-linear editing experience is required
  • Strong work ethic and a willingness to learn
  • Strong knowledge of Baseball is required
  • Knowledge of the Atlanta Braves and team history is preferred
  • Ability to work extended or irregular hours, including nights, weekends and holidays; including all Braves home games
Retail Distribution Center Trainee

Position description includes but is not limited to:

  • Assist in receiving merchandise deliveries-counting, tagging and labeling of merchandise in an organized manner within DC.
  • Enter Purchase Orders into Retail Pro Inventory System.
  • Assist in pulling distributions for retail locations.
  • Assist in packing and shipping game-used, auction, and retail store orders.
  • Participate in physical inventories in DC and other retail locations as needed.
  • Receiving and recording shipments from UPS, FedEx, and other delivery companies.
  • Ensure movement of merchandise from DC to retail locations is recorded and entered correctly into Retail Pro Inventory System.
  • Assist Retail Department as needed.

In addition to the general requirements, the ideal candidate will possess:

  • An interest in Distribution Center processes
  • Ability to adjust to changing work hours and locations as needed
  • Proactive, organized and detail oriented person who can prioritize and follow through with minimal supervision
  • Ability to work effectively and relate well with individuals of diverse backgrounds and within all levels of the company
  • Ability to work in a fast-paced environment and manage multiple tasks
  • Microsoft Office (Word, Outlook, Excel and PowerPoint) proficiency
  • Able to work long hours, overtime, weekends and occasional holidays
  • Clean driving record. Transport merchandise between offsite to STP, CNN Center, and other locations as needed.
Retail Operations Trainee

Position description includes but is not limited to:

  • Assist the Operations Manager with departmental responsibilities
  • Assist in monitoring scheduling/ staffing for each location
  • Work with the movement of merchandise to the stores daily as a part of the pre-game prep, and during games as needed from store to store or from warehouse to store
  • Verify all locations have needed supplies (i.e, store bags, register paper, etc.)
  • Verify proper processing of merchandise transfers, and completion of related paperwork
  • Verify functionality of Retail Pro and Credit Cards
  • Work with supervisors to get the cash drawers to and from each location
  • Ability to fill in as necessary in a Game Day Retail position in the event of a sales associate being absent
  • Assist in merchandise presentation
  • Participate in Pre-Game Huddle
  • Assist the supervisors in the closing procedures including accounting for the deposits after each game
  • Assist the Operations Manager with merchandise vending during SunTrust Park concerts
  • Assist in Braves Caravan and other marketing events in various locations across Braves Country

In addition to the general requirements, the ideal candidate will possess:

  • Proactive, organized and detail oriented person who can prioritize and follow through with minimal supervision
  • Ability to work effectively and relate well with individuals of diverse backgrounds and within all levels of the company
  • Ability to work in a fast-paced environment and manage multiple tasks
  • Highly effective interpersonal and communication skills (written and verbal)
  • Microsoft Office (Word, Outlook, Excel and PowerPoint) proficiency
  • Able to work long hours, overtime, weekends and occasional holidays
Social Media & Digital Marketing Trainee

Position description includes but is not limited to:

  • Assist with social media strategy and execution across all official team accounts including but not limited to Twitter, Facebook, Instagram and Snapchat. This includes covering all team news through copy writing, photography, video and use of graphic design.
  • Support in creating innovative and engaging content across all platforms for all departments. This includes but is not limited to team news, in-game updates, offseason events, organization initiatives, ticket sales initiatives, corporate partnership agreements and community events.
  • Prepare recommendations for content specific to individual platforms and how to use each platform to support larger campaigns
  • Development of engaging social media strategy and content for current and potential corporate partnership integration
  • Monitor and identify new social media trends & best practices to ensure the Braves are at the forefront of social media initiatives. Assist with activation on new initiatives.
  • Work with the marketing team on all video concepts and execution
  • Assist with all internal departments on social media requests
  • Manage a fluid social media content calendar
  • Create social media reporting for all platforms. Use social analytics to help drive ticketing, marketing, corporate partner and social media decisions.
  • Monitor all social media activity for all players on the roster, assist with player verification
  • Identify team social media influencers and build a program to utilize fan voices for team & ticketing initiatives.
  • Partner with guest services on all incoming customer services requests and issues on social media.
  • Assist in identifying ways to monetize social media and partner with marketing on paid social assets
  • Assist with initiatives for player content and social growth.
  • Act as the digital marketing point of contact for all social/ digital creative requests
  • Digital Marketing administrative duties as assigned

In addition to the general requirements, the ideal candidate will possess:

  • Extensive knowledge of all social media platforms
  • Through knowledge of the game of baseball
  • Understanding of social analytics
  • Creative & innovative mindset
  • Passion for creating engaging content
  • Strong written and oral communication skills
  • Attention to detail
  • Organized and ability to manage multiple projects
  • Excellent customer service skills
  • Works well in a teamwork environment
  • Trustworthy with confidential information
  • Ability to work long hours
Special Events Trainee

Position description includes but is not limited to:

  • Update weekly special events availability of rental space,
  • Produce Special Events MLB reports for the legal department
  • Return incoming calls regarding availability of rental spaces
  • Book rental space and communicate policies and procedures to potential clients about the venue
  • Assist with coordinating mass mailings and email blasts throughout the year
  • Keep clients informed of changes regarding special events and provide customer service support (i.e. faxing/mailing requested information/answering client questions
  • Assist with information for Event Ops. in regards to set-up, equipment, etc. needed for each event
  • Other duties include providing support to marketing-related functions, such as tradeshows, expos and other networking events
  • Research other venues so the department can stay updated on not only local venues but also other major league baseball park special events

In addition to the general requirements, the ideal candidate will possess:

  • Must be detail-oriented and have the ability to multi-task
Stadium Operations Trainee

Responsibilities include, but are not limited to, the following:

  • Update and distribute information for game-day and non-game day staff operations.
  • Create and maintain schedule of game-day security and supervisory staff to ensure optimal event security coverage.
  • Assist with tracking the attendance and performance of game day and non-game day security staff.
  • Serve as a liaison between the management teams and security staff focus group committees.
  • Assist with general filing and documentation for game-day and non-game day security files.
  • Participate and assist in the facilitation of various staff training sessions and drills.
  • Assist management with documentation of security vulnerability checks of venue and all security equipment. 
  • Demonstrate proficiency in the use of surveillance cameras, access control systems, badging system and alarm panels (fire and door alarms).
  • Maintain, track requests and assist with creation of security game-day credentials and ID badge making for hiring events, orientations, front office staff in a thorough and timely manner.
  • Respond to and report all issues or concerns pertaining to security/safety immediately to security management and other departments as needed.
  • Investigate and document incidents to determine/recommend problem solutions.
  • Exemplify quality leadership and assist with staff motivation and morale initiatives.
  • Escort employees, staff and visitors as requested.
  • All other duties as assigned

The ideal candidate will possess the following:

  • Leadership skills balanced with the ability to be a team player
  • Strong organization skills (i.e., proactive, detail oriented) and ability to excel under pressure
  • An understanding and appreciation for diverse cultures and an ability to work effectively and relate well with individuals of diverse backgrounds
  • Initiative with the ability to accept a high degree of responsibility and act with a sense of urgency and accountability
  • Ability to work long hours in rotating shifts, weekends, holidays and occasional overtime
  • Strong problem-solving skills with an ability to innovate and improvise security solutions
  • The candidate must pass a drug test and criminal and credit background checks.
Ticket Operations Trainee

Position description includes but is not limited to:

  • Assist the rapid and accurate completion of processing, printing and mailing/shipping in-house, season, group, online package, Student Achiever, Kids Club, and Smart Circle ticket orders.
  • Serve as liaison between Client Services department and Ticket Office with ticketing issues that may arise throughout the day, as well as in the lobby during events.
  • Assist with all aspects of financial reporting within the department.
  • Respond to telephone and e-mail requests regarding tickets from all staff in a professional and timely manner.
  • Serve as window seller and will call attendant during games when needed.
  • Assist with off-site ticket selling events (i.e.: Turner Broadcasting employee sale, etc.)
  • Process and ship ticket orders using UPS machine.
  • Contribute as a team member to the overall success of the Atlanta Braves Ticket Operations Department.

In addition to the general requirements, the ideal candidate will possess:

  • Experience with Archtics and Ticketmaster ticketing systems, Access Manager (FanTM) bar coding system.
  • Proficient in Microsoft Office programs.
  • Ability to work extended or irregular hours, including nights, weekends and holidays.
  • Must be comfortable interacting with the general public and co-workers in a fast paced atmosphere.
Ticket Sales Trainee

Position description includes but is not limited to:

  • Provide superior customer service to all clients including existing A List Members, prospects and single game customers
  • Responsible for generating revenue through the sale of A List Memberships, mini plans, group tickets, and hospitality rentals to corporate clients and individuals
  • Facilitate sales and service through inbound calls while actively managing various outbound call campaigns and hitting weekly call goals
  • Perform numerous gameday duties which include solving ticket issues, generating sales, and providing customer service
  • All other duties as assigned

In addition to the general requirements, the ideal candidate will possess:

  • Experience in sales or sports-related fields
  • Strong time management and organizational skills
  • Demonstrated flexibility and creative problem-solving skills
  • Must be able to work Monday - Friday 8:30 a.m. - 5:00 p.m. and all Braves home games, including evenings and weekends. This position will also be tasked to assist with working off-season events such as: Open-House, Select-A-Seat, and A-List Play Day.
Youth Baseball & Softball Trainee

Position description includes but is not limited to:

  • Assist and execute the Junior Braves RBI program, including but not limited to: ordering and distributing uniforms, organizing and implementing events, and communication with program partners
  • Assist with related youth baseball and softball programming, including but not limited to Opening Day festivities, celebration events, camps, clinics and tournaments
  • Execute and oversee the Miracle League Fantasy Camp, PLAY Clinic, and Coaching Clinics
  • Assist in marketing, expanding and increasing the number of youth participating in MLB programs like Pitch, Hit & Run, and Jr. Home Run Derby in Braves Country territory, culminating in the execution of the Pitch, Hit & Run Team Championship at SunTrust Park
  • Oversee the Jackie Robinson Tournament and the Play Ball program, including but not limited to: serving as the day-of-event contact and executing events
  • Assist with Fun at Bat and related baseball PE programming in local schools
  • Assist in the planning and execution of the Braves Youth Baseball Classic and MLB RBI Regionals Tournament
  • Assist with Braves Community Affairs game day initiatives and Braves Foundation events as needed

In addition to the general requirements, the ideal candidate will possess:

  • One to two years' experience in professional or collegiate sports or related experience
  • Strong baseball/softball experience
  • Experience participating in youth sports programming and working with children
  • Excellent written, verbal and communication skills
  • Detail-oriented and organized
  • Ability to effectively balance multiple priorities
  • Ability to collaborate effectively in a team environment, as well as to work autonomously
  • Ability to work flexible hour including nights, weekends and holidays
  • Must be able to lift objects up to 40-70 lbs.