Spring Training Ticket PoliciesAmerican Family Fields of Phoenix
In light of any distancing requirements, reduction of Ballpark seating capacity to less than 100%, and/or other health and safety regulations of Major League Baseball or any governmental authority, the Brewers reserve the right to provide the account holder with (i) an account credit or refund equal to the paid value of the relevant tickets, or (ii) ticket relocation to alternate locations as close to the original location as possible, subject to availability and pod requirements, with priority given to season seat holders and based on account tenure; in each case in lieu of the use of the original tickets. If reassignment results in tickets being relocated to a location with a lower price point, the difference in cost will be reimbursed to the account holder. If a newly-assigned seating location is not acceptable to the account holder, the account holder will have the option, in lieu of the use of the tickets in the newly-assigned location, to instead receive an account credit or a refund equal to the paid value of the relevant tickets, by notifying the Brewers of the election at least 48 hours prior to the first home game of the Spring Training season or, in the case of a notice of relocation thereafter, within 48 hours after such notice.
For games that are postponed due to rain out or any other reason, account holders may choose to either retain the ticket rights for the rescheduled date or, alternatively, receive an account credit or a refund equal to the paid value of the relevant tickets by notifying the Brewers of such election by the earlier of (a) the day before the rescheduled date or (b) 10 business days after the postponement announcement. For any games that are cancelled due to rain out or any reason and are not replaced or rescheduled, account holders will receive an account credit or a refund equal to the paid value of the relevant tickets. All account credits for the current or immediately prior season can be applied to future Spring Training season seat invoices or used towards single game Spring Training ticket purchases, in each case through the immediately-following season. Account holders will receive an email within 48 hours of any postponement or cancellation announcement with further instructions to confirm the selected action.
For any games to be played as scheduled and without a reduction in Ballpark seating capacity, Single Game Ticket Holders are not eligible for refunds or exchanges, but if the Single Game Ticket Holder calls Customer Service at least 24 hours before the scheduled game time, limited exchange options may be provided in the Brewers sole discretion.
For tickets purchased via a reseller, please refer to the "help" section of the site from which you purchased your tickets for details. The Brewers are not responsible for, and will not provide any refunds, credits or exchanges of any ticket purchased via any sales outlet other than the Milwaukee Brewers.
Complimentary Tickets are not eligible for refunds or exchanges.
No refunds will be issued in person at the American Family Fields of Phoenix Ticket Office.
For any additional questions regarding the Spring Training Ticket Policies, email [email protected].