The Official App of Tropicana Field
FAQs
What will happen to my tickets if I sell them on StubHub?
Tickets sold on StubHub will disappear from the Wallet once sold.
Can I sell my tickets via Ballpark App?
No. You cannot re-sell tickets from the MLB Ballpark app.
What if I cannot find my previously purchased tickets or forwarded tickets?
Refresh ticket inventory in the Wallet tab by pulling down. Then make sure that you have linked the correct ticket account associated with your tickets you are expecting to see. If your Tampa Bay Rays tickets were originally forwarded to you by another Ballpark App user, the original sender may have cancelled the forward and you should check with the person who sent you the tickets. If you are still having difficulty locating digital tickets that you believe should be appearing in your Wallet, contact us at 1-888-FAN-RAYS.
Which events and tickets will be displayed?
The Ballpark app displays MLB regular season and Postseason tickets within the Wallet view. Special events such as: Exhibition, Spring Training, and Fan Fest may also appear. Other events may not be displayed. Tickets that have been forwarded, exchanged, resold via StubHub within My Rays Account will not be displayed.
