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The Official Site of the Chicago White Sox

White Sox Job Opportunities

Park Operations (Part-time)

Reports to: Sr. Director, Park Operations

Overview:
The primary role of the Park Operations staff is to support all aspects of facility operations both on non -game days and game/event days. Principal focus is on the control of park access and the monitoring of all facility related safety/operation protocols. This role also has a key function in our overall guest relations experience, providing information, direction and support to all visitors to the ballpark. The successful candidate will be required to demonstrate a sound balance between operational functions and customer service capabilities.

 

Responsibilities: (Other duties may be assigned)

  • Act as liaison to the park/organization while providing great customer service and professionalism
  • Provide physical and visual support presence in order to facilitate the ballpark 24/7/365
  • Operate the Visitor Badge System- ensuring all guests are logged in, while providing proper access to areas for all entry/ exiting guests or employees
  • Enforce and uphold all Ballpark & MLB policies and procedure during normal/non business hours, including game/ event days
  • Monitor the CCTV system and Alarm Systems (Fire, Door Access, Pumps, Generators); including elevators and escalators
  • Conduct routine and detailed security rounds/tours by foot, bicycle, and or golf cart, throughout the property (interior and exterior) with special attention to any security issues or maintenance problems
  • Properly inspect and screen employees, contractors, bags, etc., using hand held wands, walk through magnetometers, and or X-Ray machine
  • Reporting- maintaining a daily shift summary report on all shift details, activities/ observations, and incidents
  • Assist with any departmental administrative tasks as needed


Requirements:

  • College Degree preferred; concentration in Sports Administration, Logistics, Criminal Justice or other related discipline
  • 1-2 years of experience in facility operations; sports venue experience preferred
  • Must be available to work nights, weekends, and holidays (as scheduled and based on team's home schedule)
  • Proficient in the use of Microsoft Office applications (Word, Excel, etc.)
  • Possess strong communication skills, both verbal and written
  • Ability to apply common sense understanding to carry out detailed written or oral instructions.
  • Ability to perform all aspects of the job including during inclement weather and/or during off peak hours
  • Ability to operate a two-way radio, use of tour system app (iPhone)
  • Highly motivated and enthusiastic with strong interpersonal skills; must have the ability to communicate effectively with all levels of the organization and external vendors and guests
  • Ability to multi task in fast paced environment
  • Ability to speak Spanish, both verbal and written a plus
  • Must have valid driver's license in good standing and be able to operate motor vehicles

The job duties are not limited to above; other duties may apply at the discretion and direction of management.

Candidates interested in applying for this position should e-mail a resume to: Jobs@chisox.com

Please insert Park Operations as your subject line

NO PHONE CALLS PLEASE


Sox Surveys Representative (Day of Game)

Reports to: Manager of Public Relations
 

Overview:
The White Sox are seeking outgoing, energetic candidates for Sox Surveys, an in-park market research program. Under the direction of the White Sox Public Relations department, Sox Surveys representatives support the organization's efforts to collect and analyze fan insights to improve the ballpark experience each season. Surveys are randomly administered to fans on iPads during approximately 65 White Sox home games.
 

Qualifications and Requirements:

  • A self-starter comfortable approaching people and speaking directly with fans

  • Excellent communication skills

  • Excellent customer service skills

  • Represent the Chicago White Sox with professionalism, pride and enthusiasm at all times

  • Ability to work a minimum of 30 home games with a flexible schedule that includes nights, weekends and holidays

  • Ability to arrive at Guaranteed Rate Field two hours prior to each home game

  • Adhere to White Sox employee policies and procedures

  • Applicant must be comfortable with using an iPad


Candidates interested in applying for this position should e-mail a resume to: FanTrak@chisox.com

Please insert Sox Surveys as your subject line

NO PHONE CALLS PLEASE


Guest Information Representative/Operator

(Day of Game - Part Time)

The Chicago White Sox are seeking energetic, friendly, and reliable individuals to join our Guest Services Team. Guest Information Representatives are often the first point of contact for guests, so we are interested in hiring individuals with a commitment to guest satisfaction.


Job Responsibilities:

  • Responsible for answering incoming guest calls
  • Provide general ballpark information, policies, ticket information and directions to the ballpark
  • Solve customer issues and/or directing calls to the correct department


Requirements & Qualifications:

  • High school diploma or GED
  • Strong phone and verbal communication skills
  • Speaks clearly with a friendly tone
  • Excellent interpersonal communication and listening skills
  • High level of professionalism
  • Ability to make quick and accurate decisions
  • Ideal candidate exhibits strong problem solving skills and professional judgement
  • Knowledge of baseball and the Chicago White Sox is preferred
  • Holidays, weekends & evenings required

Candidates interested in applying for this position should e-mail a resume to: CWSGuestRelations@chisox.com

Please insert Guest Information Representative/Operator as your subject line

NO PHONE CALLS PLEASE


Guest Relations Representative

(Day of Game - Part Time)

The Chicago White Sox are looking for Part-Time employees in our Guest Relations/Diamond Suites department for all Chicago White Sox Home Games and events at Guaranteed Rate Field. Guest Relations team members are ambassadors to both the guests and fellow team members. Our Guest Relations philosophy is to ensure our guests have a winning experience at the ballpark no matter what the final score may be. It is the responsibility of the Guest Relations/Diamond Suites team to commit to going the extra mile for every person entering our ballpark.


Job Responsibilities:

  • Promote a family atmosphere, guest enjoyment and safety to ensure game day satisfaction
  • Provide immediate service and comprehensive issue resolution to every guest
  • Operate as a steward of Guest Relations/Diamond Suites policies and to uphold Chicago White Sox regulations, ethics and directives
  • Provide accurate directions to seating locations, concessions, restrooms and other key areas of the ballpark
  • Assist guests with disabilities ensuring all needs are met
  • Communicate to the command center or management regarding any issues
  • Partner with various departments including concessions, parking, security, retail and housekeeping to make certain that all issues are addressed and resolved in a timely matter
  • Meet challenges offered by every person at your Guest Relations/Diamond Suites booth using training and knowledge of the ballpark
  • Perform other duties as assigned


Requirements and Qualifications

  • Previous customer service experience is strongly desired
  • Evening, weekend and holiday availability required
  • Available for at least 85% of the events at Guaranteed Rate Field
  • Strong communication skills, both verbal and written
  • Highly motivated and enthusiastic with strong interpersonal skills
  • Must be a positive and outgoing individual who is able to work well both individually as well as part of a team
  • Ideal candidate exhibits strong problem solving skills and professional judgement
  • Must be able to fully perform the essential functions of the job

Candidates interested in applying for this position should e-mail a resume to: CWSGuestRelations@chisox.com

Please insert Guest Relations Representative as your subject line

NO PHONE CALLS PLEASE


Live Content Creator - Birmingham, AL

Location: Birmingham, AL


Overview:
The Chicago White Sox social media team is looking to add creative and innovative photographers and videographers at select minor-league affiliates during the 2019 season. Candidates must have a strong understanding of baseball and a vision for how to best show off the experience at a game from behind a lens. Your work will appear on team social media channels and other various media.

This is a day-of-game, seasonal position, covering select home games in Class AA Birmingham.


Responsibilities:

  • Work with White Sox social media, public relations and minor-league communications teams to create new and fresh content for our team social platforms

  • Capture fun moments and personality-driven content from pregame, in-game, and post-game in photo/video formats to send over for real-time distribution by social teams

  • Generally, content captured would be everyday baseball, behind the scenes and personality-driven, but can also include content for promotions and production shows or streaming on social


Requirements:

  • Based in or around Birmingham, Ala.

  • Ability to be at the ballpark as needed (approximately 20-25 games per season)

  • Creative, determined to create new content each day

  • Have 1-2 years of professional quality photography and videography experience

  • Own or have access to your own photographic equipment or a high-quality smartphone

  • Know the ins and outs of social media platforms and what content works best on each

  • Clean/clear writing and comfortable writing short content for large social media accounts

  • Flexible with your schedule, ready to cover events on the fly

  • Strong communication skills

  • Team player attitude

  • Professional on and off the field, positive representation of the league and our organization

  • Experience interviewing and storytelling is a plus

  • Bilingual (fluent in English and Spanish) a plus

  • All offers of employment are contingent on successful completion of Chicago White Sox pre-employment screening process


Examples of previous LCC work:

https://www.instagram.com/p/BLElacFhs2q/

https://twitter.com/astros/status/924034620005289984

https://twitter.com/AllStarGame/status/883491103722307585

https://www.instagram.com/p/BIwImGHDyUm/

https://www.instagram.com/p/BK33_C0hKM7/

https://www.instagram.com/p/BMpZxqXDo2R/

https://www.instagram.com/p/BK2BohLBVsC/

https://twitter.com/MLB/status/897635010060136451

https://www.mlb.com/video/30-fields-in-30-days-phillies/c-1041405883?tid=195369730


Compensation: This is a day of game, seasonal job. Pay is between $10-11/hour, based on level experience.

Candidates interested in applying for this position should e-mail a resume to: multimedia@chisox.com

Please include your resume, cover letter and a portfolio or Instagram account showing off any previous sports photography or videography you've done in the past.

Please insert Live Content Creator as your subject line.

NO PHONE CALLS PLEASE


DelawareNorth Sportservice

DelawareNorth Sportservice, located at Guaranteed Rate Field, has some fun, part-time, seasonal jobs available. All jobs require evening and weekend availability. We are particularly looking for SEAT VENDORS, who walk the stadium selling beverages and snacks. Vending is one of baseball's greatest traditions and is a great way to experience the excitement of every game.

Knowledge, Skills & Abilities needed to be a Seat Vendor are:

  • Must be at least 16 years of age to sell food products
  • Availability to work 25 games throughout the baseball season, including nights and weekend and holidays
  • Self-motivated with a high level of self-confidence to aggressively sell assigned items
  • Ability to raise and project voice to market and sell product for entire length of shift
  • Superb customer service skills with a friendly, pleasant demeanor, as well as strong communication skills to communicate with guests
  • Basic math skills, so you can accurately account for cash and inventory
  • Ability to work in a fast-paced environment, dependable and punctual
  • Frequent walking throughout venue for entire length of shift
  • Ability to walk up and down stairs frequently for entire length of shift
  • Ability to lift and carry up to 25 lbs to 50 lbs

To apply for a job as a Seat Vendor or any other job, go to our website at www.delawarenorth.com and search for jobs in Chicago.


At Your Service, LLC

Are you friendly and dependable? Do you enjoy entertainment? At Your Service is now hiring. Many positions offer year-round employment at the United Center and Guaranteed Rate Field. All positions require evening, weekend and holiday availability.

Motivated guest service personnel needed in the following positions:

  • Guest Service Representative - Greeter, Ticket-scanner, Usher
  • Team Leaders - Experience supervising 10+ subordinates required
  • Event Security Representative - Active or retired law enforcement certification required
  • Security Crowd Managers - Criminal justice studies preferred
  • Guest Relations Representatives - Dedicated guest service booth representatives, complaint resolution
  • Suite Representatives - Premium seating access control