White Sox Job Opportunities

Guest Information Representative/Operator

Operators will be responsible for answering incoming guest calls and providing general ballpark information, policies, ticket information and directions to the ballpark. We are seeking energetic, friendly and reliable individuals to join our team. You will be expected to solve customer issues and/or directing calls to the correct department when necessary. Our Guest Information Representatives are often the first point of contact for guests, so we are interested in hiring individuals with a commitment to guest satisfaction and an ability to make quick and accurate decisions. Strong phone and verbal communication skills along with active listening are required.

Requirements and Qualifications:

• High school diploma or GED
• Excellent interpersonal communication skills
• High level of professionalism
• Must be available to work holidays, weekends & evenings
• Ideal candidate exhibits strong problem solving skills and professional judgement

Candidates interested in applying for this position should e-mail a resume to: [email protected]

Please insert Guest Information Representative/Operator as your subject line

NO PHONE CALLS PLEASE

Chicago White Sox is an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other status or characteristic protected by applicable federal, state, or local law.

Sales Associate

The Chicago White Sox are seeking highly motivated and dedicated Sales Associates to join our Inside Sales Program for the 2023 season. The successful candidate will be passionate with a desire to gain first-hand experience in the sports industry, specifically in Ticket Sales.

Our competitive 12-month sales development program begins in early June and focuses on continual sales training and career growth in the sports industry. The Sales Associate will be provided a full menu of products to sell including Season Tickets, Partial Season Tickets, Group Tickets, Party Areas, and Premium Seating. These products will be sold primarily via calls, face-to-face appointments, in game sales tables, networking events, and self-prospecting. Training and support will be provided by the leadership team.

Job Duties:

• Responsible for maximizing revenue through the sale of Chicago White Sox ticket packages including season tickets, partial plans, group tickets, party areas, and premium seating
• Make 60 + outbound calls daily from provided lists and self-prospecting
• Actively prospect and research new sales leads
• Proactively work to create new revenue opportunities with existing customers through ticket plans and referrals
• Meet or exceed weekly and monthly ticket sales goals
• Handle incoming calls from sales prospects and existing clients
• Utilize Ticketmaster’s Archtics ticketing software and Microsoft CRM to manage customer accounts
• Conduct in-stadium appointments/tours to assist in closing new business
• Work games and other outside events to support ticket sales initiatives
• Provide excellent service through phone calls, emails, written communication and in-person visits in the office and special events
• Other duties as assigned by the Manager of Inside Sales

Required Knowledge/Skills/Job Qualifications:

• Familiarity with Archtics and Microsoft CRM Platform
• Aggressive, competitive and committed to growing in the sports industry
• Strong communication skills, both written and verbal
• Superior time management skills and presentation skills
• Ability to work nights, weekends and holidays as needed, in addition to traditional business hours
• Highly motivated with a passion for a growth oriented career in sales
• Ability to work as a team player and lead by example in the office
• Detail-oriented and organized; ability to handle several projects at once

Education/Experience:

• Bachelor’s Degree from accredited college/university in a related field required
• Preferably 1-2 years sales experience, sports/entertainment experience a plus
• Strong computer skills, Microsoft Office experience preferred

Candidates interested in applying for this position should e-mail a resume to: [email protected]

Please insert as your subject line: SALESASSOC

NO PHONE CALLS PLEASE

Chicago White Sox is an Equal Opportunity employer committed to a diverse workforce. We do not discriminate on basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other status or characteristic protected by applicable federal, state, or local law.

At Your Service, LLC

Are you friendly and dependable? Do you enjoy entertainment? At Your Service is now hiring. Many positions offer year-round employment at the Guaranteed Rate Field and United Center. All positions require evening, weekend and holiday availability.

Motivated guest service personnel needed in the following positions:

• Guest Service Representative - Greeter, Ticket scanner, Usher
• Event Security Representative - Active or retired law enforcement certification required
• Security Crowd Managers - Criminal justice studies preferred
• Guest Relations Representatives - Dedicated guest service booth representatives, complaint resolution
• Suite Representatives - Premium Seating access control
• Building Security - Round the clock, facility security

Apply online today by visiting the At Your Service website.