White Sox Job Opportunities

Scoreboard Motion Graphics Designer

Reports to: Director of Scoreboard Operations & Production

The Scoreboard Motion Graphics Designer produces motion graphics for the White Sox, visiting team and sponsors that are displayed onto the ballpark screens and in various team initiatives.

The motion graphics designer position contains elements that are specific to television production, computer integration and graphics design. Each of these are unique in their own way. The flow of the operation is like a television broadcast of a game. Knowledge of television production elements and equipment is essential for this position.

Duties & Responsibilities

  • Collaborate with Senior Scoreboard Motion Graphics/Lead Designer and Director on the creation of White Sox player graphics, motion graphics, introductions, and visiting team player graphics (including updating and uploading visiting team graphics and headshots). Creation & Design for static graphics of both sponsor and White Sox branded materials for scoreboard programming for all videoboard displays.
  • Develop and manage LED fascia system content and various video-based White Sox branded features from ideation to approval to implementation.
  • Develop and create game prompt animations for the ballpark fascia screens.
  • Create and load content for the Xpression display system.
  • Organize assets for Day-of-Game staff within Xpression system.
  • Create animated content for the ballpark screens including slideshows, replay motion graphic effects and promotions.
  • Collaborate with design staff on organizational projects and animated production for Marketing and Sponsorship related projects.
  • Design & create “Specialty Night” fascia board and large screen motion graphics and animations for events such as Elvis Night, Turn Back the Clock Games and other music and entertainment promotions that are featured throughout a season.
  • Continual creation and development of animated media for the game, home stand and future team-related promotions.
  • Instruct day-of-game staff (as needed) with the set-up and operation of control room equipment.
  • Assist in the production of team-related videos.
  • Create graphic and sponsorship vignettes for Spring Training facility video board.
  • Assist Marketing staff with graphical content for broadcast/web spots.
  • Assist staff in production shoots and game-day operations initiatives.

Required Software, Computer and Program Proficiencies:

  • Adobe Creative Suite
  • Photoshop
  • After Effects
  • Illustrator
  • Knowledge of Cinema 4D/3D Studio Max a plus
  • Familiarity with Ross Xpression also a big plus

Qualifications / Characteristics Required to Drive Success in the Role

  • College Degree with emphasis in motion design.
  • 3 years of experience Motion Graphic design, experience in a stadium or arena environment is a plus.
  • Excellent verbal communication skills with ability to present ideas and information clearly.
  • Ability to multi-task and oversee the development of a wide variety of projects at the same time.
  • Must be a creative thinker. Ability to work and thrive in a high stress, time specific environment.
  • Ability to collaborate on projects with multiple departments and various contacts.
  • Inclusive, team player.
  • Excellent organizational skills.
  • Interest in and understanding of Major League Baseball culture.
  • Positive, creative and high-energy individual.
  • Must be available to work nights and weekends as dictated by the home baseball 81 game schedule.
  • Good working knowledge of control room/broadcast equipment and departmental workflow.
  • Support the Creative Team within working environment, fostering creative thinking, brainstorming and problem solving.

Proof of COVID-19 vaccination required.

Candidates interested in applying for this position should e-mail a resume to: [email protected]

Please insert MotionGraphics as your subject line

Deadline for applications is: May 17, 2022

NO PHONE CALLS PLEASE

Chicago White Sox is an Equal Opportunity employer committed to a diverse workforce. We do not discriminate on basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other status or characteristic protected by applicable federal, state, or local law.


Ticket Marketing Coordinator

Overview

The Chicago White Sox are seeking a ticket marketing coordinator who is creative, analytical, and driven to help support the team’s marketing efforts as it relates to ticket sales, revenue generating initiatives and branding. This role will support the messaging and creative for all marketing assets across the organization, and work cross-functionally with multiple departments at the White Sox to get ticketing products and campaigns launched from start to finish. The candidate will be skilled at copywriting, collaboration, project management and data analysis.

Job Responsibilities:

  • Work closely with the Marketing and Branding Manager to ensure brand integrity across all channels.
  • Collaborate with internal teams including Ticket Sales, Business Analytics, Sponsorship, Social, Public Relations, and Design Services to manage timelines for project development and launch.
  • Assist in maintaining ticket marketing content calendar for short and long term planning cycles.
  • Produce cross-channel copy, including but not limited to TV, radio, email, social, and digital display.
  • Prepare daily in-game TV and radio drop-ins for all departments.
  • Manage creative material timelines and specifications, meeting all deadlines as needed.
  • Monitor rotation of creative assets to ensure promotions are timely and relevant.
  • Assist with the trafficking of creative assets to media partners and MLB.
  • Analyze and assemble monthly ticket marketing reports to various departments.
  • Assist in development of yearly marketing recap.
  • Track marketing invoices and reconcile spend for budgeting purposes.
  • Understand and market to White Sox fan base, Season Ticket Holders, and more.

Qualifications:

  • Bachelor’s degree in marketing, business, or related field.
  • 1-3 years of experience.
  • Hands-on experience working with the following: project management, multi-channel campaign management, media planning/scheduling, asset administration, copyrighting, and communications.
  • Experience working in sports or ticket marketing a plus, but not required.
  • Positive relationship building skills and comfort in working with internal colleagues and external partners.
  • Strong communication, both written and verbal.
  • Works effectively, quickly, and able to meet tight deadlines in a dynamic environment.
  • Highly organized, strong attention to detail, and time management skills are essential.
  • Passion for continuous learning and staying ahead of trends in marketing.
  • Positive attitude and strong work ethic.
  • Passion for baseball and sports is a plus.

Proof of COVID-19 vaccination (including booster) required.

Candidates interested in applying for this position should e-mail a resume to: [email protected]

Please insert Ticket Marketing Coordinator as your subject line

Deadline for applications is: May 6, 2022


Coordinator of Premium Seating Services

Reporting directly to the Manager of Premium Service, the Coordinator of Premium Seating Services provides general administrative support for the Premium Seating Department. The White Sox are looking for someone who is extremely organized, customer service oriented, and outgoing to join our team. Primary functions focus on supporting Premium Seating Service to ensure all departmental functions across the division run efficiently in our fast- paced environment.

The position will specifically assist the Manager of Premium Service in the proactive planning of internal Premium Service operations to ensure seamless execution across the Premium Ticketing Department. The coordinator will also assist the Manager of Premium Service with overseeing the guest experience in the suites and premium club areas with necessary administrative functions such as coordinating programs, projects, events, and initiatives. Day-to-day responsibilities include assistance with administrative tasks for reporting, premium ticket holder communication, and overall service operations.

Essential Duties & Responsibilities

  • Provide administrative support as directed by the Manger of Premium Seating Service such as filing, fulfillment of orders and organizational duties
  • Assist the department with invoice and expense budget processing and tracking
  • Coordinate with Manager of Premium Service to manage premium ticket holders needs such as financial billing and payment processing, account manager support, ticket exchange program and other ticketing needs
  • Assist in organizing, planning, and execution of departmental and premium ticketing events
  • Contribute to developing, planning, and implementation of outbound premium service programs and campaigns
  • Aid the Manger of Premium of Service in regular reporting and evaluation of service pipelines and customer engagement to help meet and exceed retention goals and exceptional customer service requirements
  • Assist in planning and fulfilling contractual elements and gifting for Premium Ticket Holders
  • Oversee internal projects to ensure they are completed efficiently
  • Game Duties as assigned

Requirements

  • College Degree in Communications, Marketing or related field
  • Strong organizational skills, attention to detail and the ability to manage multiple projects in a fast-paced environment
  • 2-3 years administrative support experience in a sales or service related capacity; some direct sales experience a plus
  • Highly motivated and enthusiastic with strong interpersonal skills
  • Strong quantitative and problem-solving skills
  • Excellent organization abilities to handle multiple tasks, establish priorities, and consistently meet deadlines
  • Strong communication skills, both verbal and written
  • Must be proficient in the use of Microsoft Office
  • Previous experience with CRM platform a plus
  • Must be available to work nights, weekends, and holidays (based on team’s home schedule)

COVID VACCINATION REQUIRED, INCLUDING BOOSTER

Candidates interested in applying for this position should e-mail a resume to: [email protected]

Please insert Coordinator Premium Seating as your subject line

Chicago White Sox is an Equal Opportunity employer committed to a diverse workforce. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other status or characteristic protected by applicable federal, state, or local law.


CWS Charities Fundraising Seller

Chicago White Sox Charities (CWSC), the non-profit arm of the Chicago White Sox, is looking for dependable, enthusiastic, highly-motivated, and hardworking game day sellers with positive attitudes. Individuals will promote and sell for day-of-game fundraising initiatives including but not limited to: Sox Split 50/50 presented by Wintrust, Car Raffle presented by Mazda of Orland Park, Bobblehead Campaign, Game Day Auction and other miscellaneous events as assigned.

Sox Split is a charity raffle program whereby tickets are sold throughout the ballpark (and online) during every White Sox home game. One lucky fan takes home half of the net proceeds from that night's raffle ticket sales, with the other half benefiting CWSC. The Car Raffle, which also benefits CWSC, offers tickets for sale in-park (and online) during White Sox home games. Fans purchase tickets for the chance to win a White Sox themed car at the end of the season. Each year, CWSC designs a unique, limited edition bobblehead that is for sale at the ballpark (and online). Finally, during every home game at Guaranteed Rate Field, White Sox fans can bid on unique autographed memorabilia and special experiences in the Charities Corner on the 100-level concourse, with new items on display each homestand.

Applicants must:

  • be 18 years of age or older
  • have good customer service skills
  • be comfortable with technology
  • be comfortable approaching people and selling in front of crowds
  • be comfortable working in inclement weather (Guaranteed Rate Field is an outdoor ballpark)
  • understand the timing/pacing of baseball
  • be available to work games throughout the season - must be available to work at least 50% of weekend home games

Program Details:

  • Sellers start at $15.00/hour and work on average 4 hours per game
  • Opportunity to work most home games
  • Position is part-time seasonal, including potential postseason
  • Uniform shirt is provided
  • Fundraising initiatives will run from gates open until the end of the 7th inning unless otherwise specified

Proof of COVID-19 vaccination required.

Candidates interested in applying for this position should e-mail a resume to: [email protected]

Please insert CWS FUNDRAISER SELLER as your subject line

Chicago White Sox is an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other status or characteristic protected by applicable federal, state, or local law.


Guest Relations / Diamond Suites - Seasonal Day of Game

The Chicago White Sox are looking for Seasonal Day of Game employees in our Guest Relations/Diamond Suites department for all Chicago White Sox Home Games and events at Guaranteed Rate Field. Guest Relations team members are ambassadors to both the guests and fellow team members. Our Guest Relations philosophy is to ensure our guests have a winning experience at the ballpark no matter what the final score may be. It is the responsibility of the Guest Relations/Diamond Suites team to commit to going the extra mile for every person entering our ballpark.

Specific Duties and Responsibilities

  • Promote a family atmosphere, guest enjoyment and safety to ensure game day satisfaction.
  • Provide immediate service and comprehensive issue resolution to every guest.
  • Operate as a steward of Guest Relations/Diamond Suites policies and to uphold Chicago White Sox regulations, ethics and directives.
  • Provide accurate directions to seating locations, concessions, restrooms and other key areas of the ballpark.
  • Assist guests with disabilities ensuring all needs are met.
  • Communicate to the command center or management regarding any issues.
  • Partner with various departments including concessions, parking, security, retail and housekeeping to make certain that all issues are addressed and resolved in a timely matter.
  • Meet challenges offered by every person at your Guest Relations/Diamond Suites booth using training and knowledge of the ballpark.
  • Perform other duties as assigned.

Requirements

  • Previous customer service experience is strongly desired.
  • Must be a positive and outgoing individual who is able to work well both individually as well as part of a team.
  • Ideal candidate exhibits strong problem solving skills and professional judgement.
  • Must be able to fully perform the essential functions of the job.
  • Must have evening, weekend, and holiday availability.
  • Available for at least 85% of the events at Guaranteed Rate Field.

Candidates interested in applying for this position should e-mail a resume to: **[email protected]**

Please insert as your subject line: Guest Relations

Proof of COVID-19 vaccination required.


Guest Information Representative/Operator

(Day of Game - Part Time)

The Chicago White Sox are seeking energetic, friendly, and reliable individuals to join our Guest Services Team. Guest Information Representatives are often the first point of contact for guests, so we are interested in hiring individuals with a commitment to guest satisfaction.

Job Responsibilities:

  • Responsible for answering incoming guest calls
  • Provide general ballpark information, policies, ticket information and directions to the ballpark
  • Solve customer issues and/or directing calls to the correct department

Requirements and Qualifications:

  • High school diploma or GED
  • Strong phone and verbal communication skills
  • Excellent interpersonal communication skills
  • High level of professionalism
  • Ability to make quick and accurate decisions
  • Ideal candidate exhibits strong problem solving skills and professional judgement
  • Knowledge of baseball and the Chicago White Sox is preferred
  • Must be available to work select holidays, weekends & evenings

Candidates interested in applying for this position should e-mail a resume to: [email protected]

Please insert Guest Information Representative/Operator as your subject line

NO PHONE CALLS PLEASE

Proof of COVID-19 vaccination required.

Chicago White Sox is an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other status or characteristic protected by applicable federal, state, or local law.


At Your Service, LLC

Are you friendly and dependable? Do you enjoy entertainment? At Your Service is now hiring. Many positions offer year-round employment at the Guaranteed Rate Field and United Center. All positions require evening, weekend and holiday availability.

Motivated guest service personnel needed in the following positions:

  • Guest Service Representative - Greeter, Ticket scanner, Usher
  • Event Security Representative - Active or retired law enforcement certification required
  • Security Crowd Managers - Criminal justice studies preferred
  • Guest Relations Representatives - Dedicated guest service booth representatives, complaint resolution
  • Suite Representatives - Premium Seating access control
  • Building Security - Round the clock, facility security

Apply online today by visiting the At Your Service website.