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White Sox Job Opportunities

Community Relations Administrator

Reports to: Director of Community Relations

Job Responsibilities:

  • White Sox Charities administration
    • Process incoming contributions
    • Create tax related correspondence for contributors
    • Establish and maintain White Sox Charities donor database
  • White Sox Charities grant program
    • Serve as day-to-day contact for grant recipient organizations
    • Coordinate LOI and grant application process
    • Primary contact with McCormick Foundation
  • Maintain White Sox Charities brick plaza and legacy fundraising projects
  • Maintain White Sox and White Sox Charities table/ad purchases
  • Fulfill and coordinate White Sox game-related experiences.
  • Fulfill White Sox complimentary ticket donation requests
    • Chicago White Sox Charities and Community Relations Sponsors
  • Fulfill all sponsor deliverables related to White Sox Charities and Community Relations
  • Provide administrative support to Vice President of Community Relations and Community Relations department
  • Schedule and attend group meetings, take notes and circulate to designated groups
  • Assist with all Chicago White Sox Charities fundraising events and Community Relations programs, including idea generation and implementation


Requirements:

  • College Degree; concentration in Marketing or Communications preferred
  • 2 years full-time professional experience in an administrative support role
  • Exceptional writing and proofreading skills
  • Excellent organizational skills
  • Ability to collaborate on projects with a variety of internal departments and external partners
  • Excellent verbal communication skills with ability to present ideas and information clearly
  • Ability to multi-task and oversee the development of a wide variety of projects at the same time
  • Experience in Community Relations, fundraising or development preferred; sports related experience a plus
  • Ability to speak and write fluently in Spanish preferred
  • Experience with Microsoft Office programs
  • Must be available to work nights and/or weekends as dictated by the home baseball schedule


Candidates interested in applying for this position should e-mail a resume to: Jobs@chisox.com

Please insert CR Admin as your subject line

Deadline for application is: Friday, November 22, 2019

NO PHONE CALLS PLEASE


Human Resources Coordinator

Reports To: Manager of Human Resources

Job Responsibilities:
The primary responsibility of the Coordinator of Human Resources is to provide overall support to the Human Resource objectives of the Chicago White Sox. Specific areas of responsibility include, but are not limited to:

  • Oversight of the onboarding process for all new hires, including the completion of all pre-employment screening procedures

  • Assist in the benefit orientation process; including the annual Open Enrollment period

  • Assist on all issues of compliance and regulatory reporting

  • Coordination and support of the Chicago White Sox Internship/Sales Associate program. The Coordinator will work closely with the Manager of Human Resources to identify diverse recruitment opportunities. In addition, will pre-screen candidates, oversee the interview schedule, and conduct orientation interviews.

  • Oversee resume collection process, including the collection, sorting, database input, and response of both solicited and unsolicited resumes. Participate in the analysis and selection of an Applicant Tracking System

  • Oversee vacation accrual and record keeping processes

  • Assist in the risk management program

  • Provide assistance with the workers compensation claim processing/filing

  • Provide administrative support to the department as needed

  • Additional departmental projects as assigned

 

Requirements:

  •  College degree; preferably with a degree in Human Resource Management or Business Administration

  • Two years experience in Human Resources; generalist experience a plus; 1 year benefit administration

  • Ability to multi-task and oversee the development of a wide variety of projects at the same time

  • Must be trustworthy and have the ability to maintain confidential information

  • Strong organizational skills; must be detail oriented

  • Must be proficient in the use of Microsoft Office, with advanced knowledge of Word and Excel

  • Previous HRIS database management preferred, experience in Ulti-Pro a plus

  • Must possess exemplary communication skills both written and verbal

  • Must be comfortable dealing with all levels of organizational structure  

 

Candidates interested in applying for this position should e-mail a resume to: Jobs@Chisox.com

Please insert Human Resources Coordinator as your subject line

NO PHONE CALLS PLEASE


Client Service Executive, Premium Seating

Department: Ticket Sales

The Client Service Executive will be responsible for implementing premium seating renewals and service initiatives for annual suites and premium club areas for current clients. Other duties include providing a high level of service to all current and potential White Sox customers and clients via phone, email, networking events and in-person meetings. In addition, the Client Service Executive, Premium Seating will work with existing clients to generate revenue through upsell and add-on opportunities. This role will report to the Director of Sales and work closely with multiple departments throughout the organization.

Job Responsibilities:

  • Support and execute customer service strategies enabling the Chicago White Sox to deliver high levels of client satisfaction.

  • Engage, create and maintain business relationships that result in multi-year hospitality renewals and new sales.

  • Work directly with clients via in person meetings, events and game day visits

  • Create and develop proposals and deliver engaging presentations to current and prospective clients, highlighting unique Premium Seating opportunities and enhanced client specific programs.

  • Assist with annual hospitality and inventory management.

  • Pro-actively respond and resolve client requests and inquiries, handle situations in a calm and professional manner throughout the season and off- season.

  • Assist in planning Premium Suite-holder trips and events.

  • Work with the Director to develop up-sell opportunities among premium seating clients.

  • Effectively communicate all events and Premium Seat-Holder benefits to assigned account base in a timely manner, specifically targeting relevant client base.

  • Maintain accurate and detailed client records using CRM (Microsoft Dynamics)

  • Other miscellaneous projects as assigned


Requirements:

  • Bachelor's Degree from accredited college/university in Marketing, Sales or a related field required.

  • Excellent organizational skills; must have demonstrated ability to handle multiple tasks, establish priorities and consistently meet deadlines

  • Excellent interpersonal skills; must be adept at relaying information both verbally and through written communication

  • Must be extremely customer focused (with both external and internal prospects and partners)

  • 2-3 years of suite and/or premium hospitality and sales experience.

  • Ability to operate under pressure.

  • Knowledge in Microsoft Office, CRM and Archtics.

  • Available to work extended hours including evenings, weekends and holidays.


Candidates interested in applying for this position should e-mail a resume to: SalesJobs@Chisox.com

Please insert Client Service as your subject line

Application Deadline: November 8, 2019

NO PHONE CALLS PLEASE


Account Executive

Department: Ticket Sales

In this fast paced, competitive and fun office culture, we are looking for future sales and marketing leaders who want to be a part of something special. An Account Executive at the White Sox will sell new season, partial, group, party areas and premium seating. We expect our Account Executives to assist in generating new ideas to increase ticket sales while aggressively pursuing prospects in the Chicago market. The Account Executive will sell and service new and existing accounts, generate new ideas to increase ticket sales, and execute basic office tasks as needed.

Job Responsibilities:

  • Responsible for maximizing revenue through sales of White sox ticket packages including season tickets, partial plans, group tickets, party areas and premium seating

  • Make 60 + outbound calls daily from provided lists and self-prospecting

  • Prospect potential clients through daily phone calls and email leads

  • Actively prospect and research new sales leads

  • Proactively work to create new revenue opportunities with existing customers through ticket plans, and referrals

  • Build relationships to grow account base through repeat business and referrals

  • Meet or exceed weekly and monthly ticket sales goals

  • Handle incoming calls from sales prospects and existing clients

  • Utilize Ticketmaster's Archtics ticketing software and Microsoft CRM to manage customer accounts

  • Adapt and utilize new technology tools (FEVO, One Mob, ZoomInfo, etc.)

  • Conduct in-Stadium appointments/tours to assist in closing new business

  • Work games and other outside events to support ticket sales initiatives

  • Provide excellent service through phone calls, emails, written communication and in-person visits in the office and special events 


Requirements:

  • Bachelor's Degree from accredited college/university in a related field required 

  • 2-3 years of prior ticket sales experience in sports/entertainment is preferred

  • Familiarity with Archtics and Microsoft CRM Platform

  • Aggressive, competitive and committed to growing the sports industry

  • Highly motivated with a desire to make this a lifestyle and be successful

  • Strong communication and computer skills

  • Superior time management skills and presentation skills

  • Ability to work nights, weekends and holidays as needed, in addition to traditional business hours

  • Passion for a growth oriented career in sales

  • Someone who leads by example in the office

  • Detail-oriented and organized; ability to handle several projects at once

  • Any experience working for a team, athletic department or event is beneficial


Candidates interested in applying for this position should e-mail a resume to: SalesJobs@Chisox.com

Please insert Account Executive as your subject line

Deadline for applications is: November 8, 2019

NO PHONE CALLS PLEASE


Media Relations Intern

Reports to: Assistant Director of Media Relations

Job Responsibilities:

  • Assist in coordinating interview requests with players/coaches/staff on both national and local levels
  • Assist in the production of media guide and postseason publications
  • Research, write and edit game notes and statistical data on a daily basis during the season
  • Assist with club's media relations efforts during home baseball games
  • Compile "news clips" for distribution on a daily basis
  • Assist with any departmental administrative tasks as needed


Qualifications:

  • College Degree, in Public Relations, Communications or other related field
  • One year experience in collegiate Sports Information Office
  • Highly motivated and enthusiastic with strong interpersonal skills
  • Strong communication skills, both verbal and written
  • Strong organizational skills and attention to detail
  • Must be proficient in the use of desktop publishing software (Adobe Pagemaker preferred) and Microsoft Word and Excel
  • Available full time from January through November
  • Must be available to work nights, weekends, and holidays (based on team's home baseball schedule)
  • Strong baseball knowledge
  • Ability to speak, read and write Spanish a plus
  • Available to work January 2020 - November 2020

Pay Rate: $15/hr
    
Candidates interested in applying for this position should e-mail a resume to: jobs@chisox.com

Please insert Media Relations Intern as your subject line

Deadline for applications is: Friday, November 15, 2019

NO PHONE CALLS PLEASE


Public Relations Intern

Reports to: Director of Public Relations

Overview:
The Chicago White Sox seek an energetic writer and communicator to enhance publicity of the club's off-the-field efforts. Candidate must have strong written and verbal communication skills, familiarity with media and a proven ability to juggle multiple tasks and deadlines. Ideal candidate is self-motivated, takes initiative and has a positive attitude.


Job Responsibilities:
Assisting the Director and Coordinator of Public Relations with development and implementation of efforts to increase publicity and recognition of:  

  • Marketing initiatives, including promotional and theme nights, giveaways, in-park entertainment and ballpark news and events;
  • Community relations programming, charitable programs, White Sox Charities fundraising efforts, special events and player appearances;
  • Corporate partnerships and ticket sales efforts; and
  • White Sox Training Academy programs and events.
  • Writing and editing internal and external communications vehicles, including press releases and advisories, game programs, sales and marketing materials, website and community relations newsletter.
  • Monitoring print and broadcast media coverage and compiling monthly coverage reports.
  • Creating and maintaining local and national media lists
  • Offering administrative support to the communications department as needed


Qualifications:

  • Degree in Journalism, Communications or Public Relations
  • Proven writing skills
  • Ability to prioritize, juggle multiple projects and anticipate and meet deadlines
  • Must be proficient in Microsoft Office
  • Fluency in Spanish and working knowledge of baseball a plus.  
  • Must be available to work nights and/or weekends as dictated by the home baseball schedule
  • Must be available January 2020 - November 2020

Pay Rate: $15/hr

Candidates interested in applying for this position should e-mail a resume to: jobs@chisox.com

Please insert Public Relations Intern as your subject line
    
Deadline for applications is: Friday, November 15, 2019

NO PHONE CALLS PLEASE


Mazda of Orland Park Pride Crew

Reports to: Sr. Manager of Game Presentation

Description and Qualifications:

  • Represent the Chicago White Sox organization, partners, and sponsors with professionalism, pride, and enthusiasm at all times
  • Display outstanding teamwork and communication skills, and an energetic personality
  • Able to interact and communicate with staff, clients, and guests (Including children and adults) in a professional and respectful manner
  • Able to entertain in a fast-paced, family-oriented environment
  • Enjoy performing in front of up to 40,000 people, small groups, and individuals, knowing that image and likeness may be used in advertising materials, on the videoboard, on whitesox.com, on social media, etc.
  • Comfortable with public interactions and sharing knowledge of the Chicago White Sox
  • Execute pre-game and in-game entertainment features which will include, but are not limited to, running around the warning track and ballpark between innings; throwing t-shirts from various levels of the ballpark; assisting with fan interactive features; and pre-, in- and post-game promotions
  • Execute successful activation as festivals around the Chicagoland area
  • Participate in a pre-season team photo and video shoot
  • Act as a team player with a positive attitude

Responsibilities include:

  • Be prompt and available to work at least 30 home games, including weekends and holidays
  • Arrive ready to work no later than two (2) hours prior to game time
  • Roll promotional t-shirts
  • Select contestants for pre-game and in-game fan interactive features
  • Distribute sponsor items and prizes
  • Setup and execute interactive elements, including theme night party shops, tents, and tabling locations
  • Dress up for theme and heritage nights
  • Participate in team meet and greets on the concourse
  • Assist with pre-game ceremonies as assigned by the Game Presentation Department
  • Wear the team-issued uniform at each game worked
  • Available to work at marketing activations throughout the Chicagoland area
  • All other tasks assigned by the Game Presentation Department

To be considered for the 2020 season, applications must be received by January 1, 2020.

Applications for the 2020 Mazda of Orland Pride Crew are available here:


Mazda of Orland Park Pride Crew - Outside Events Street Team

Reports to: Marketing Coordinator


Responsibilities include:

  • Represent the White Sox and execute successful marketing activations at events throughout the Chicagoland area (i.e. street fairs, parades, and festivals)
  • Interact with the community as an ambassador to promote the team with professionalism, pride, and enthusiasm at all times
  • Set-up and tear-down activation spaces
  • Other duties as assigned


Qualifications and Requirements:

  • Display outstanding teamwork, communication skills, and an energetic personality
  • Able to entertain in a fast-paced environment
  • Must be able to communicate, listen, and engage with fans, occasionally large groups of people
  • Comfortable with public interactions and sharing knowledge of the Chicago White Sox
  • Must be 18+
  • Must have access reliable transportation
  • Must be willing to commit to at least 25 event days from February-September
  • Available to work a flexible schedule with some weekdays, weekends, and nights required
  • Previous event and/or brand ambassador experience preferred
  • Ability to speak Spanish fluently is a plus, but not a requirement

All Mazda of Orland Park Pride Crew members will be required to wear the team-issued uniform at each event worked.

Candidates interested in applying for this position should e-mail a resume to: entertainmentjobs@chisox.com

Please insert Pride Crew - Street Team as your subject line

NO PHONE CALLS PLEASE


Kids Club Ambassador (Day of Game)

Reports to: Marketing Coordinator


Job Responsibilities:

  • Assist with the day-to-day execution of the Kids Club registration and prize redemption kiosk including obtaining data from parents/guardians, printing membership badges, and providing prizes to current and new members.
  • Distribute customized certificates for fans' first games in the "Rookie Corner" booth
  • Assist fans with registration for our safe driver program at the Designated Driver booth
  • Manage the Recycling Program, assisting fans with redeeming coupons valid for prizes by recycling items around the stadium.
  • Work directly with fans to assist with requests and answer questions
  • Other duties as assigned 


Qualifications and Requirements:

  • Excellent communication skills
  • Excellent organizational and customer service skills
  • Ability to handle a fast-paced environment
  • Knowledge of baseball and the Chicago White Sox is preferred
  • Must work at least 30 home games through the 81-game season
  • Available to work a flexible schedule with some weekdays, weekends, and nights required (please visit whitesox.com/schedule to view the tentative 2020 home game schedule)


Candidates interested in applying for this position should e-mail a resume to entertainmentjobs@chisox.com

Please insert Kids Club Ambassador as your subject line

NO PHONE CALLS PLEASE


Ball Boy/Girl

Reports To: Manager of Game Presentation

The Ball Boy/Girl is responsible for fielding foul balls. Ball boys/girls function in a high activity and heavily crowded outdoor professional sports venue. Employee will be exposed to inclement weather of varying degrees. The employee is required to stoop, kneel, crouch, or sit for long periods.

Job Responsibilities may include:

  • Field foul balls
  • Be attentive to players attempting to make a play in foul territory
  • Interact with fans, near respective ball boy/girl post (1B/3B) in between innings
  • Playing catch in between innings with home/visiting outfielders
  • Other duties as assigned

Requirements:

  • Prior experience playing baseball or softball either in High School or College
  • 16 years or older
  • Comfortable working in a fast-paced environment
  • Ability to work a minimum of 10 home games with a flexible schedule that includes nights, weekends and holidays
  • Must have strong communication skills, with a positive, energetic personality
  • Must be knowledgeable about the game of baseball. Be able to avoid fair balls and field foul balls and know the difference between the two
  • Must have the physical ability to perform athletic activities in all weather conditions
  • Ideal candidate must be able to make sound decisions
  • Ability to arrive at Guaranteed Rate Field 1 hour and 30 minutes prior to each home game
  • Access to reliable transportation
  • Must be able to attend a tryout as part of the hiring process
  • Tryout date is scheduled for Sunday, January 19th at 11:00 a.m.


Candidates interested in applying for this position should e-mail a completed Ball Boy/Girl Questionnaire to: entertainmentjobs@chisox.com

Please insert Ball Boy/Girl as your subject line

Deadline for applications is: Friday, January 10, 2020

NO PHONE CALLS PLEASE

Ball Boy/Girl Questionnaire is available here:


DelawareNorth Sportservice

DelawareNorth Sportservice, located at Guaranteed Rate Field, has some fun, part-time, seasonal jobs available. All jobs require evening and weekend availability. We are particularly looking for SEAT VENDORS, who walk the stadium selling beverages and snacks. Vending is one of baseball's greatest traditions and is a great way to experience the excitement of every game.

Knowledge, Skills & Abilities needed to be a Seat Vendor are:

  • Must be at least 16 years of age to sell food products
  • Availability to work 25 games throughout the baseball season, including nights and weekend and holidays
  • Self-motivated with a high level of self-confidence to aggressively sell assigned items
  • Ability to raise and project voice to market and sell product for entire length of shift
  • Superb customer service skills with a friendly, pleasant demeanor, as well as strong communication skills to communicate with guests
  • Basic math skills, so you can accurately account for cash and inventory
  • Ability to work in a fast-paced environment, dependable and punctual
  • Frequent walking throughout venue for entire length of shift
  • Ability to walk up and down stairs frequently for entire length of shift
  • Ability to lift and carry up to 25 lbs to 50 lbs

To apply for a job as a Seat Vendor or any other job, go to our website at www.delawarenorth.com and search for jobs in Chicago.


At Your Service, LLC

Are you friendly and dependable? Do you enjoy entertainment? At Your Service is now hiring. Many positions offer year-round employment at the United Center and Guaranteed Rate Field. All positions require evening, weekend and holiday availability.

Motivated guest service personnel needed in the following positions:

  • Guest Service Representative - Greeter, Ticket-scanner, Usher
  • Team Leaders - Experience supervising 10+ subordinates required
  • Event Security Representative - Active or retired law enforcement certification required
  • Security Crowd Managers - Criminal justice studies preferred
  • Guest Relations Representatives - Dedicated guest service booth representatives, complaint resolution
  • Suite Representatives - Premium seating access control