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MyBlueJays is a membership program for all Season Ticket Members, Ticket Pack Purchasers, and Season Ticket Member Ticket Partners. As a MyBlueJays member, you can earn and redeem points for exclusive events and experiences around Rogers Centre! MyBlueJays also provides you with ease and convenience; load your MyBlueJays Card or mobile Card with eCash to use at concessions and Jays Shop locations throughout the ballpark.

MyBlueJays Overview

MyBlueJays is a membership program for all Season Ticket Members, Ticket Pack Purchasers, and Season Ticket Member Ticket Partners. As a MyBlueJays member, you can earn and redeem points for exclusive events and experiences around Rogers Centre! MyBlueJays also provides you with ease and convenience; load your MyBlueJays Card or mobile Card with eCash to use at concessions and Jays Shop locations throughout the ballpark.

To access MyBlueJays, log in to your Blue Jays Account Manager, and click "MyBlueJays" at the top of the page. From there, each member will have their own MyBlueJays home page where they will have access to the following features:

  • Important announcements relating to MyBlueJays events, rewards, and points
  • eCash Management
  • Interactive Games
  • Earning and Redeeming Points for Exclusive Reward Items & Experiences
  • Access to Jr. Jays account (For those who purchase 2020 Jr. Jays memberships)

If you have not already logged in to MyBlueJays for the first time, you can do so by clicking "Access to MyBlueJays (Via Blue Jays Account Manager)" above. For a detailed tutorial on "How to Log in to MyBlueJays", click "MyBlueJays Tutorials & FAQ" at the top of this page.

Throughout the season, you can visit our MyBlueJays Headquarters at Section 135 to ask our MyBlueJays staff any questions you may have. You can also scan your MyBlueJays Card/mobile Card for Headquarters eCash Rewards.

MyBlueJays Card/Mobile Card

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It is all about your MyBlueJays Card/mobile Card! Your MyBlueJays home page and your MyBlueJays Card/mobile Card are your vehicle for eCash usage, and earning/redeeming your MyBlueJays points for exclusive experiences and rewards.

IMPORTANT INFORMATION FOR THE BLUE JAYS 2020 SEASON: Your Blue Jays tickets no longer live on your MyBlueJays Card/mobile Card. Log in to your Blue Jays Account Manager to manage your Blue Jays tickets for 2020. For a detailed tutorial on “How to Manage My Tickets”, click “MyBlueJays Tutorials and FAQ” at the top of this page.

MOBILE MYBLUEJAYS CARD

All members have access to our MyBlueJays mobile Card! This card functions exactly like your physical MyBlueJays card. If you prefer not to carry a Card with you, you can always use the mobile version of your MyBlueJays Card in the same way that you use your physical Card.

To open the mobile version of your MyBlueJays Card, simply open the MLB Ballpark App on your mobile phone, and select "Access to MyBlueJays (Via Blue Jays Account Manager)". Enter your log in information, and select "MyBlueJays Card". The mobile version of your MyBlueJays Card will now be displayed as a QR code (barcode). For a detailed tutorial on “How to Use MyBlueJays Mobile Card”, click “MyBlueJays Tutorials and FAQ” at the top of this page.

MyBlueJays Ticket Management

NEW FOR THE BLUE JAYS 2020 SEASON:

All of your Ticket Management has now moved to Blue Jays Account Manager. You will log in to Blue Jays Account Manager to access MyBlueJays, so you will become very familiar with it. From your Blue Jays Account Manager, you will be able to do the following:

  • View, transfer, and exchange your tickets
  • View and print your invoice(s)
  • Access your MyBlueJays account
  • Receive more detailed information pertaining to your account

Through your Blue Jays Account Manager, you can transfer tickets to friends/family, or print your tickets if you prefer a printed version. For detailed tutorials on actions relating to ticket management, please click the "MyBlueJays Tutorials & FAQ" button at the top of this page.

TICKET PARTNERS (FOR SEASON TICKET MEMBERS ONLY)

If you share your tickets regularly with specific family, friends or clients, we recommend that you designate them as your Ticket Partners.

Who is a Ticket Partner?

For the most part, your Ticket Partners will be people with whom you share the cost of your Season Tickets. That said, you can also designate people as Ticket Partners if they are important clients, if they are someone you give multiple games to, or if you want them to be able to manage their own eCash and earn their own points.

Ticket Partners will have the ability to independently manage their own tickets through their Blue Jays Account Manager, as well as their own MyBlueJays home page for eCash, points and rewards. They will each receive their own MyBlueJays Card/mobile Card. For a detailed tutorial on "How to Designate Ticket Partners", please click on the "MyBlueJays Tutorials & FAQ" button at the top of this page.

eCash Management

Your MyBlueJays Card/mobile Card can be loaded with stored value referred to as "eCash". You can load and reload eCash on your MyBlueJays home page on desktop or mobile.

eCash will simplify your trip to Rogers Centre; purchase Jays Shop items and concessions all with the same Card! eCash can be used at all Jays Shop locations, and at all fixed concessions locations inside Rogers Centre. You will earn MyBlueJays points each time you use eCash to make a purchase!

LOADING eCASH:

To make a one-time addition of eCash to your MyBlueJays Card/mobile Card, select "eCash" from the menu bar on your MyBlueJays home page. To view a detailed tutorial on "How to Add eCash" to your MyBlueJays Card/mobile Card, click the "MyBlueJays Tutorials & FAQ" button at the top of this page.

SETTING UP AUTO TOP-UP:

Auto Top-Up is handy for those who want to use eCash consistently but do not want to be bothered with manually topping up. Your eCash balance will automatically top-up when your balance drops below a threshold you specify. You can set up Auto Top-Up on your MyBlueJays home page. Select "eCash" from the menu bar on your MyBlueJays home page to view the Auto Top-Up set-up options. To view a detailed tutorial on "How to Set Up Auto Top-Up", click the "MyBlueJays Tutorials & FAQ" button at the top of this page.

Important notes regarding eCash:

  • You will earn MyBlueJays points not only for using your MyBlueJays Card/mobile Card to pay with eCash, but also for topping up the eCash on your Card (up to a limited number of transactions)!
  • Earn 5 MyBlueJays points per $1 spent with eCash, compared with 1 MyBlueJays point per $1 spent with all other forms of payment.
  • The mobile version of your MyBlueJays Card is accessible on your phone using the "MLB Ballpark" app. Simply scan the QR code at our concessions and merchandise stands to pay with eCash.
  • Your MyBlueJays Card/mobile Card can be used at nearly ALL of the concessions and Jays Shop locations throughout Rogers Centre, making it a simple way to carry "cash" at the game.

MyBlueJays Rewards

EARNING MYBLUEJAYS POINTS

All Season Ticket Members, Ticket Pack purchasers, and Ticket Partners will earn MyBlueJays points for a variety of actions at Rogers Centre and online.

MyBlueJays points can be redeemed for exclusive Reward items & experiences throughout the season. For example, earn 300 points every $100 of eCash spent on stadium concessions or Jays Shop merchandise! To see a full list of point earning opportunities please see the chart below.

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* All actions required, points per use, and maximum uses are subject to change at any time. Conditions and restrictions apply.
**Number of points earned will vary. Details on points earned will be communicated on the MyBlueJays home page prior to the launch of Interactive Games for 2020.

How Do I Check My Point Balance?

When you are logged in to MyBlueJays, you can see your points balance at the top of the page, along with your eCash balance. This will be updated throughout the season to reflect the points you have earned and redeemed.

INTERACTIVE GAMES

Please note: Full details and instructions for "Who's Your Blue Jay?", "MyBlueJays Bingo", and "Gameday Challenge" will be made available on your MyBlueJays home page closer to the start of the 2020 season. Some restrictions apply. Not all games are active for every Blue Jays game.

REDEEMING MYBLUEJAYS POINTS:

MyBlueJays points can be redeemed in three different ways for Reward items or experiences: (1) bidding on Auctions, (2) obtaining Marketplace items for a set point value, and (3) entering Draws throughout the 2020 season.

Auctions:

MyBlueJays Auctions are an opportunity to use your points to bid on exciting MyBlueJays experiences throughout the season! Once MyBlueJays Rewards launch for 2020, you can view current Auctions on your MyBlueJays page by selecting "Rewards" from the menu bar, and then selecting the "Auctions" tab. To view a detailed tutorial on "How to Bid on an Auction", click the "MyBlueJays Tutorials & FAQ" button at the top of this page.

Marketplace:

MyBlueJays Marketplace items are "buy-it-now" Reward items with a set quantity available that will be placed on the Marketplace throughout the season. Upon the launch of MyBlueJays Rewards for 2020, you can view current Marketplace items on your MyBlueJays page by selecting "Rewards" from the menu bar, and then selecting the "Marketplace" tab. Please note that the available options for Marketplace items will change throughout the season. To view a detailed tutorial on "How to Redeem for a Marketplace Item", click the "MyBlueJays Tutorials & FAQ" button at the top of this page.

Draws:

MyBlueJays Draws will run throughout the season and can include experiences, memorabilia or merchandise as prizes. Each draw will have specific rules regarding the number of points required per entry, number of entries permitted, and length of the draw entry period. Upon the launch of MyBlueJays Rewards for 2020, you can view current Draws on your MyBlueJays page by selecting "Rewards" from the menu bar, and then selecting the "Draws" tab. To view a detailed tutorial on "How to Enter a Draw", click the "MyBlueJays Tutorials & FAQ" button at the top of this page.