Fans who have purchased standard tickets but require accessible seating will need to exchange their tickets prior to arriving at the stadium. Please note that accessible seating is subject always subject to availability and therefore exchange options may not be available in all price levels. Further, accessible seating tickets are subject to the same dynamic pricing changes as regular stadium seating.
Toronto Blue Jays Subscribers - Toronto Blue Jays Season Ticket Members wishing to exchange a ticket for a regular seat to a ticket for an accessible seat should contact their Service Executive. Exchanges will be accommodated subject to ticket availability and upgraded price level charges may apply.
Ticket Packs or fans with tickets transferred by a Toronto Blue Jays Subscriber - Fans who were transferred tickets by a Toronto Blue Jays Subscriber should contact 416-341-1234 to inquire about accessible seating availability. Exchanges will be accommodated subject to ticket availability and upgraded price level charges may apply.
Ticketmaster Purchasers - Fans who purchased standard seating through Ticketmaster (by phone or online) and who wish to exchange for tickets for accessible seating should contact Ticketmaster's Fan Support Line at 1-855-985-4357. Exchanges will be accommodated subject to ticket availability and upgraded price level charges may apply.
Third Party Purchases - Ticket exchanges will not be accommodated for fans with Toronto Blue Jays tickets that were not originally purchased directly from the Toronto Blue Jays or Ticketmaster or from the Rogers Centre box office.
Please note that Rogers Centre and Toronto Blue Jays staff reserve the right to take appropriate action against individuals who fraudulently obtain accessible and companion seating.