The Seattle Mariners have been preparing for the return of fans to T-Mobile Park for the last several months. Guided by public health and medical experts, a series of protocols have been developed to provide fans with a safe experience at the ballpark. Strategies include the use of the latest technologies including electrostatic sprayers, UV-C light, disinfection verification through fluorescent markers and EPA-approved disinfection products proven to be effective against the virus that causes COVID-19.
T-Mobile Park’s infectious disease prevention practices utilize certified products and the latest technology to target suspected or known presence of COVID-19. Enhanced cleaning protocols were developed by the Mariners housekeeping partner ABM, a world leader in the field of industrial hygiene. ABM’s enhanced cleaning protocols are based on guidance from board certified experts in infectious disease and industrial sanitation.
The Mariners have received Global Biorisk Advisory Council (GBAC) STAR™ Facility certification for T-Mobile Park, a performance-based outbreak prevention, response and recovery accreditation for mitigating risks associated with the virus responsible for COVID-19.
Enhanced efforts include:
- Daily cleaning and disinfection of the entire facility, with particular attention paid to high traffic touch points such as handles, common areas, elevators, restrooms, etc., using EPA approved disinfectant products.
- Use of electrostatic sprayers to apply an electrically charged, broad spectrum disinfecting solution that is formulated to target suspected or known presence of COVID-19 but is non-toxic to humans.
- Use of UV-C light to eliminate the threat of bacteria, viruses, mold spores and allergy-inducing microorganisms found on everyday items.
- Disinfection/cleaning verification via Glo Germ, an evidence-based surface disinfection and cleaning verification program that uses fluorescent markers to detect the presence of biological contaminants and pathogens.
- Ionized air purification system in clubhouses and other indoor spaces to reduce outdoor air intake and kill pathogens.
Every T-Mobile Park Game Day employee is trained to enforce compliance with COVID-19 policies. In addition, a team of Safety Ambassadors will rove T-Mobile Park on game days to assist fans with questions about ballpark protocols and serve as a point of contact for anyone concerned about non-compliance with such policies as mandatory masks or social distancing guidelines. Team members are trained to watch for violations and proactively intervene to enforce policies in a non-confrontational way. Safety Ambassadors will be outfitted in fluorescent yellow vests to make them easy to spot for fans in need of assistance.
Concessions Health & Safety Protocols
The Seattle Mariners hospitality partner Centerplate is introducing a comprehensive approach to safely serve fans the high quality, local flavors they’ve come to expect at T-Mobile Park. New protocols include:
- Daily health screenings for all employees;
- PPE, including double masks;
- Plexiglas protective barriers;
- Frequent cleaning and disinfection of food service equipment;
- Surfaces wiped down with disinfectant solution after every contact.
Prepackaged Items – Menu selections have been updated to focus on individually packaged items and Grab & Go options such as those available at the Pepsi Fan Deck and AM/PM, both located on the Main Level.
Cashless – All transactions are cashless. A newly installed point-of-sale system makes it quick, easy and safe to use debit, credit or mobile payments like Apple Pay and Google Pay at all concessions stands. Guests can easily convert cash to prepaid debit cards at kiosks around the ballpark. Cards never expire and can be used at any location inside or outside T-Mobile Park that accepts debit or credit cards.
Our Health & Safety Advisors & Partners
The Seattle Mariners are working with leading medical experts to advise and inform our practices and protocols in response to COVID-19.
Virginia Mason Franciscan Health, the Mariners official “Partners in Health.” VMFH was instrumental in preparations for the return of fans to T-Mobile Park. VMHF is working closely with the team to comply with guidelines from local and state health departments, the Centers for Disease Control (CDC) and Major League Baseball. VMFH and the Mariners will continue to work together as guidelines evolve during the season.
Karen Dykes, Advanced Registered Nurse Practitioner (ARNP), Virginia Mason Franciscan Health. Karen specializes in infectious diseases including treatment of HIV and other highly transmissible viral diseases. She has worked closely with the Mariners to review health and safety as well as staff training protocols.
Vin Gupta, MD, MPA, MSc, is an Affiliate Assistant Professor of Health Metrics Sciences at the Institute for Health Metrics and Evaluation (IHME) at the University of Washington. Dr. Gupta is a Pulmonary/Critical Care physician who has conducted extensive research on several important issues in global public health. He is also the Principal Scientist at Amazon.
WAXIE Sanitary Supply. Longtime cleaning product and PPE supplier to the Seattle Mariners. WAXIE works with the Mariners and housekeeping services provider, ABM, to ensure a ready supply of products necessary to keep T-Mobile Park, fans, players and staff protected. As the most trusted name in clean since 1945, WAXIE supplies more than 6,500 sanitary products and equipment to commercial, industrial, contractor and institutional clients. With a focus on sustainable innovations, WAXE helps customers create cleaner, healthier, greener and safer environments.
ABM. As a leading provider of facility services, ABM has partnered with the Mariners to deliver innovative solutions, guided by an Expert Advisory Council composed of internal and external experts in infectious disease and industrial hygiene. Among these solutions are ABM’s proprietary EnhancedClean™ and EnhancedFacility™ programs for surface disinfection and indoor air quality. Programs like these, in addition to ABM’s other highly-visible cleaning and disinfecting processes, help facility leaders navigate change and build trust among employees, visitors and the public so these stakeholders can return to T-Mobile Park with confidence.