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MLB Flagship Store Return Policy
Returns with Original Receipts
A full refund or exchange will be issued, by the original payment method with a receipt within 30 days of the purchase date. We accept returns of unworn, unwashed, and undamaged merchandise with original tags attached. After 30 days, merchandise may be exchanged only with manager approval.
Returns with No Receipts
Unwashed, unworn, or defective merchandise with original tags attached may only be returned with a valid photo ID. Merchandise returned without a receipt may be exchanged only at the last activity/sale price OR the current selling price, whichever is lowest.
Memorabilia, Customized items, and Game-Used Memorabilia are FINAL SALE.
MLB Flagship Store COVID-19 Policies
- Appropriate mask covering is required at all times
- Enter by the Plaza Entrance Doors on Avenue of the Americas and exit on 51st Street Doors
- Social distancing of 6ft will be enforced at all times
- Elevators will be available for shoppers to use with specific safety protocols
- Touch-less hand sanitizers will be available throughout the store
- Regular cleaning protocols every hour; Entire store will be deep-cleaned every night