On your smartphone:

  1. Download or Update the MLB Ballpark app via the iOS App Store or Google Play Store
  2. Use your MLB.com email and password to log in to the app
    (The same email and password that was used to purchase the tickets)
  3. Select Favorite Team – Cleveland Guardians
  4. After you Guardians account is linked with your MLB.com account, your tickets will appear in the ‘Ticket’ tab of your MLB Ballpark app.

Note: If you cannot remember your password associated with your account please click forgot password or call MLB customer service