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Marlins Park Information Guide

Looking for specific details on how things work at Marlins Park? Our A-to-Z Guide can answer your questions!

A

ADA (Americans with Disabilities Act) Services

Accommodations and special services are available for Guests who require wheelchair seating and/or other assistance at Guest Services Centers located on the Promenade Level at Section 15 and on the Vista Level at Section 318.

Accessible Seating

  • Wheelchair accessible and semi-ambulatory seats with operable armrests are located in various sections on all Ballpark levels.
  • A maximum of three (3) companions/escorts may accompany Guests with disabilities in designated seating areas.
  • Electrical outlets for recharging wheelchairs and other medical equipment can be found at the following wheelchair accessible seating areas:
    • Promenade Level Sections: 1, 9 - 20, 28, 30 - 32, 35 and 39
    • Legends Level Sections: 205, 211, 220 and 223
    • Vista Level Sections: 309 - 311, 317, 319, 320 and 322
  • For more information on wheelchair accessibility and/or tickets, please contact the Marlins Ticket Office at 1-877-MARLINS.

Accessible Parking

Accessible parking is available in all four (4) parking garages and five (5) surface parking lots (EXCEPT Surface Lot West 3) located at Marlins Park, on a first come, first served basis. A hanging placard or disability license plate is required to be granted access to accessible parking.

Amplified Telephones

Amplified telephones are available at the Guest Services Centers located on the Promenade Level at Section 15 and on the Vista Level at Section 318.

Assistive Listening Devices

Complimentary hearing amplification devices are available for use at the Guest Services Centers located on the Promenade Level at Section 15 and on the Vista Level at Section 318. Guests must surrender a photo I.D. or driver's license as a security deposit for use of such devices. The Marlins game day radio broadcasts are transmitted inside Marlins Park on 102 FM in English and 104 FM in Spanish.

Braille and Tactile Signs

Braille and tactile signs for the visually impaired are located throughout Marlins Park on all concession, restroom and exit signs.

Closed Captioning

Closed captioning is available at each end of the ribbon display board located on the Legends Level, directly below Sections 201 and 228.

Elevators

There are eight (8) passenger elevators at Marlins Park. Priority access is given to Guests with disabilities on all elevators. Elevator locations and access points are as follows:

  • 3rd Base Entrance: Provides access to the Promenade Level only (at Section 28)
  • Diamond Club Entrance: Provides access to the Promenade (at Section 18), Founders (at Suite 14), Legends (at Section 219) and Vista (at Section 318) Levels
  • 1st Base Dugout Club Entrance: Provides access to the Promenade (at Section 7), Legends (at Section 207) and Vista (at Section 307) Levels
  • Bobby Maduro Entrance: Provides access to the Promenade (at Section 1) and Legends (at Section 201) Levels
  • Center Field Entrance: Provides access to the Promenade Level (at Section 34) and Home Run Porch (at Section 134)

Ramps

The North Ramp is located at the 3rd Base Entrance and leads to the Promenade Level at Section 17

The 1st Base Helix Ramp starts at the 1st Base Entrance and provides access to the Promenade (at Section 6), Legends (at Section 204) and Vista (at Section 306) Levels.

Relocations

If for any reason a ticketed Guest's seat does not accommodate a disability, he/ she may qualify for relocation. All relocation cases are handled at the Guest Services Centers located on the Promenade Level at Section 15 and on the Vista Level at Section 318.

Restrooms/Family Restrooms

All restrooms at Marlins Park are wheelchair accessible. Family restrooms are available at the following locations:

  • Promenade Level - Sections 2, 7, 22 and 39.
  • Home Run Porch - Section 134.
  • Legends Level - Sections 201, 209 and 221.
  • Vista Level - Sections 302, 312 and 318.

Special Needs Strollers

Strollers for children with disabilities are permitted throughout all levels of Marlins Park. Guests with disabilities should contact Guest Services in advance of the games and/or events by emailing BallparkFeedback@marlins.com or calling (305) 480-1596 to make the necessary accommodations. Alternatively, Guests may ask for the Entrance Supervisor at any Marlins Park entrance on game day to make arrangements for accessible strollers. Guests will be provided a hang tag to display on the stroller.

TTY Telephones/Video Phones

TTY telephones/video phones for Guests who are deaf, hard of hearing or speech impaired are available for use at the Guest Services Centers located on the Promenade Level at Section 15 and on the Vista Level at Section 318.

Wheelchair Requests/Assistance

Wheelchair transportation to and from seats is available to Guests. Assistance can be requested at any Marlins Park Entrance or at the Guest Services Centers located on the Promenade Level at Section 15 and on the Vista Level at Section 318.

All ticket windows, concessions, bars, restrooms and ramps throughout Marlins Park are accessible to Guests with disabilities. View a map of Marlins Park using the official Marlins Park mobile app: the MLB.com Ballpark app.

Administrative Offices

Address

Miami Marlins - Marlins Park
501 Marlins Way
Miami, FL 33125

Phone Numbers and Email

Receptionist: (305) 480-1300
Sales and Service: (305) 480-2525
Email requests may be sent to: BallparkFeedback@marlins.com

Advertising Opportunities

Hit a home run for your business by becoming a Miami Marlins Corporate Partner. Our experienced team will work with you to develop a fully customized marketing solution that delivers the results you desire. For more information, call our Corporate Partnerships Department at (305) 480-1480.

Aisles, Ramps, Seats and Stairways

To help enhance the Guest experience and ensure safety for all events at Marlins Park, sitting or standing in the aisles, in the stairways, on seat backs and on seats, or stepping over/on seats is not permitted. Guests will be asked to return to their seats if spotted performing any aforementioned actions. As a courtesy to others, we request that Guests refrain from walking in aisles while players are inside the batter's box.

Alcohol Policy

The Miami Marlins and Levy Restaurants, Inc., the concessionaire at Marlins Park, promote the responsible sale and consumption of alcoholic beverages.

  • All alcohol sales will be discontinued in the seating bowl, at general concession stands and at portable concession stands at the completion of the 7th inning for all baseball games.

 

  • There is a two (2) alcoholic beverages, or one (1) double purchase, limit per legal adult (21 years of age or older) with valid I.D.
  • A Guest who appears to be 30 years of age or younger purchasing alcohol must produce a valid form of United States identification. The following forms of valid identification are accepted: state issued driver's license, U.S. passport, state issued photo I.D., U.S. military issued photo I.D.
  • Guests who are or appear to be intoxicated and/or unmanageable will not be permitted into Marlins Park.
  • Guests (adults) passing alcohol to minors will be prosecuted to the fullest extent of the law.
  • Guests possessing alcohol who do not have proof of being 21 years of age or older will be subject to arrest and citation, as well as ejection from Marlins Park.
  • Miami Marlins and Levy Restaurants, Inc. reserve the right to refuse the sale of alcohol to any Guest.
  • Alcoholic beverages may not be brought inside Marlins Park. If Guests are found to have brought alcohol in, the Guests will be asked to dispose of the beverages and will be subject to ejection.
  • Guests are not permitted to leave Marlins Park with alcoholic beverages.
  • Employees monitoring the exits will request that Guests finish or dispose of alcoholic beverages before exiting Marlins Park.

Animals

Service animals for Guests with disabilities are welcome at all Marlins Park events as long as the animal is not a danger to others and it does not interfere with others (through unwanted attention, barking, inappropriate toileting, etc.). If specific accommodations are required for service animals, please contact Guest Services at (305) 480-1596.

On select promotional dates for "Bark at the Park", service and non-service dogs will be permitted into certain areas of the ballpark.

Announcements and Paging

Paging over the Marlins Park public address system is available for medical emergencies only by contacting a Guest Services Team Member or by visiting one of the Guest Services Centers located on the Promenade Level at Section 15 and on the Vista Level at Section 318.

Art in Public Places

A total of four (4) special art projects were selected by Miami-Dade County Art in Public Places to be displayed at Marlins Park.

Column Illumination

As part of the Miami-Dade County Art in Public Places program, Daniel Arsham and Snarkitecture were selected to highlight the one-of-a-kind "Tree Columns" in the West Plaza that support the retractable roof. The illumination of Marlins Park "Tree Columns" uses the simple concept of revealing and concealing through the use of light. Standing up to 150 feet in height, light on each of the four (4) columns fades up and down as if the light is a breath, appearing and disappearing in subtly varying rhythms. The scale of the columns and the oscillating light allows this effect to be visible at great distances throughout the city, acting as a beacon drawing Guests to Marlins Park and announcing events occurring within.

Orange Bowl Tribute

This commemorative artwork recalls the enormous MIAMI ORANGE BOWL marquee from the stadium that stood on this site from 1937 until its demolition in 2008. The letters from the sign are reconstructed at their original ten-foot height and scattered throughout the East Plaza outside Marlins Park. Their positions capture an ambiguous moment between destruction and rebuilding: some letters stand vertically, others submerge themselves in the ground, while others lay horizontally as if at rest. As Guests navigate the plaza, they create new alignments between the letters, spelling out different words as they glimpse at the new venue through fragments of the old. The sculpture display was created by Daniel Arsham and Snarkitecture as part of the Art in Public Places Program of Miami-Dade County.

Plaza Walkways

The optical paving designs on the West Plaza are the visions of Venezuelan kinetic and op artist, Carlos Cruz-Diez. Internationally recognized for his work in color investigations, light installations, street interventions and architectural integrations, this monumental plaza marks the largest, site-specific public artwork created by the artist. Constantly changing according to the intensity of light and the distance between the artwork and spectator, the design of the paving system is a tribute to Cruz-Diez's lifelong experiments in color theory, science and kinetics. Entitled Chromatic Induction in a Double Frequency, the paving designs are described by the artist as "chromatic events in continuous transformation, which alter as pedestrians walk by and as the conditions of sunlight or artificial light vary."

Home Run Sculpture

The 73-foot signature Home Run Sculpture was designed by American pop artist Red Grooms. A pioneer of site-specific sculpture and installation art, Grooms' "sculpto-pictorama" design for the Home Run Sculpture depicts an elaborate tableau of bright colors, stylized water and LED lights. Dotted with clouds, pelicans, seagulls and plenty of Florida-inspired flair, the design incorporates (3) jumping marlins, a pair of flamingos that flap their wings, jetting streams of water and rolling ocean waves that activate when Marlins home runs are hit.

Autograph Policy

Guests may seek autographs from the time entrances open until 45 minutes prior to First Pitch. Marlins players may sign autographs before each game when time permits; however, autograph opportunities are not guaranteed at every game. Autograph sessions for Guests will be scheduled from time to time during the year, including the annual Marlins FanFest event, which is held in early February each year. Fish Family Season Ticket Holders are provided with an exclusive autograph session each year as well. To learn more about joining the Fish Family as a season ticket holder, visit marlins.com/seasontickets, email seasontickets@marlins.com or call (305) 480-2525.

Automated Teller Machines (ATMs)

For Guests' convenience, Automated Teller Machines (ATMs) are available at the following locations:

3rd Base Entrance

Two (2) located side-by-side just inside the entrance lobby.

New Era Team Store

One (1) located inside the New Era Team Store on the West Plaza.

Promenade Level

One (1) located at Section 3.

Two (2) located side-by-side at Section 15.

One (1) located at Section 25.

Legends Level

One (1) located immediately inside the doors of the 1st Base Helix Ramp at Section 204.

One (1) located at the top of the escalator landing at Section 227.

Vista Level

One (1) located at Section 318.

View a map of Marlins Park using the official Marlins Park mobile app: the MLB.com Ballpark app.

Automatic External Defibrillators (AEDs)

Automatic External Defibrillator (AED) devices are used to assist lay personnel in providing early intervention using cardiac defibrillation for cardiac arrest patients. These devices are located at the following locations:

Field Level

  • Ballpark Operations Offices, adjacent to the break room entrance
  • Clevelander adjacent to the restrooms
  • Command Center.

Promenade Level

  • At Sections 6/7, adjacent to the elevators

Home Run Porch

  • Command Post above Section 134

Vista Level

  • At Sections 305/306, outside of the First Aid Room entrance

Automobile Trouble

Complimentary to all Marlins Park Guests, a towing service will provide emergency roadside assistance within our parking garages and surface lots. Services are available beginning one hour before the start of baseball games and up to two hours after baseball games conclude.

Services include:

  • Battery recharging
  • Lock-out assistance
  • Changing a flat tire

A fee will apply if a vehicle is requested to be moved off property. Guests requiring these services should contact any Miami Parking Authority staff member, Parking Security Officer, Guest Services Team Member or Miami Police Officer for assistance. The Miami Parking Authority customer service hotline number is (305) 579-4900.

B

Bag Policy

To ensure the safety and security of our Guests, the Marlins reserve the right to thoroughly inspect all bags, clothing or other articles prior to entry into Marlins Park. The Marlins may prohibit entry to any Guest or require removal of any items at their sole discretion.

In accordance with Major League Baseball security regulations and Marlins Park, the following policies will be enforced at all entrances at Marlins Park:

  • Bags no larger than 16"x16"x8" in size. All bags are subject to inspection; clear bags are preferred.
  • Bag-size bins will be used at inspection points, and bags and their contents must fit without assistance, modification or adjustment.
  • Briefcases, hard-sided coolers, and open/hard-sided containers are NOT permitted.
  • Bag-size bins will be used at inspection points; bags and their contents must fit without assistance, modification or adjustment.
  • Any item deemed to be dangerous, inappropriate or disruptive to the safety of Marlins Park Guests/staff/property will be denied entry.

There is no storage area for items or bags at Marlins Park. Guests arriving by mass transit should take particular care not to bring any prohibited items, as no exceptions will be made.

Ballpark Events

Elegant Occasions. Memorable Events. Combination of history, modern design, technology and year-round availability - Marlins Park offers versatile/unique spaces and is the ideal setting for an event of any size or style, including:

  • Banquet and Awards Dinners
  • Bar/Bat Mitzvahs
  • Birthday and Holiday Parties
  • Concerts
  • Corporate Events and Conferences
  • Fundraisers and Trade Showcases
  • Press Conferences
  • Product Launches
  • Public Consumer Shows
  • Sporting Events (e.g. soccer, football, boxing, etc.)
  • Weddings, Receptions and Social Events

Marlins Park provides in-house catering service, as well as an assortment of preferred vendors. Let Marlins Park be host to your one-of-a-kind affair! For more information, please visit marlins.com/ballparkevents, call (305) 480-1597 or email events@marlins.com.

Banners

Guests are permitted to bring and display banners inside Marlins Park as long as they do not:

  • Interfere with the game or other Guests' enjoyment of the game
  • Obstruct existing Ballpark signage
  • Contain any language that is commercial, political, obscene in nature or deemed inappropriate by Marlins personnel
  • Affix signs and/or banners to any Marlins Park wall or structure
  • Exceed 3'x5' in size
  • Contain wood or metal; light and flexible materials only

Banners may not be paraded through any part of Marlins Park and may only be displayed between innings.

Batting Practice

Guests who choose to watch batting practice and infield workouts from a seat other than their own (based on availability) may remain until 45 minutes after the entrances open. At that time, Guests will be asked to return to their seats by an Event Staff or Guest Services team member. Please be advised that on certain game days, teams may elect not to take batting practice, infield workouts or both.

Fish Family Season Ticket Holders have the opportunity to enter the ballpark early to watch batting practice prior to any 4:10 or 7:10 PM regular season home game. Fish Family Season Ticket Holders may take advantage of this benefit by showing their Fish Family I.D. card at the 3rd Base Entrance beginning two and a half hours prior to regular gate entry time.

Billy's Bunch Kids Club

Billy's Bunch is the official kids club of the Miami Marlins, for children 12 years of age and under. The annual membership includes several great Billy's Bunch giveaways, as well as exclusive offers and benefits. Children can join by asking their parents to register at marlins.com/BillysBunch or at Marlins Park during any Marlins regular season home game until August 31st.

  • Membership is $5 for residents of Miami-Dade, Broward, Palm Beach, Collier and Monroe Counties who sign up at Marlins Park.
  • For Florida residents, please include $10 per member for shipping and handling.
  • For out-of-state residents, please include $15 per member for shipping and handling.

Billy The Marlin

Billy The Marlin is the official mascot of the Miami Marlins. When he isn't tweeting from his official @BillyTheMarlin Twitter account, Billy likes to make appearances at youth clinics, schools, hospitals and parades throughout the year. All requests for personal appearances must be made to Billy The Marlin via email at BillyTheMarlin@marlins.com, phone (305) 480-1416 or by mail to: Miami Marlins, attention: Billy The Marlin, 501 Marlins Way, Miami, FL 33125.

Bobblehead Museum

The Bobblehead Museum display on the Promenade Level is located at Sections 14/15. It features a collection of current and former Marlins player bobbleheads, as well as current and past baseball players, mascots and broadcasters from all MLB teams. Displaying more than 600 bobbleheads at any time, the entire structure moves ever so slightly, causing the heads to constantly bobble.

Budweiser Good Sport Program

The Marlins and Budweiser have teamed up to implement the Budweiser Good Sport Program as a "thank you" to Guests who respect the rights of others, drink responsibly and designate a driver at Marlins home games. Please visit the Budweiser Good Sport Program kiosk located on the Promenade Level. Program registrants must be 21 years of age or older and have a valid driver's license.

C

Cameras/Electronics

Digital cameras are permitted inside Marlins Park. Please adhere to the below guidelines for use of camera at Marlins Park:

Permitted

  • Camcorders
  • Recreational video or audio recording equipment
  • Digital cameras with extended length zoom under 6 inches
  • iPads

Prohibited

  • Commercial-grade video or audio recording equipment
  • Digital cameras with extended length zoom lenses greater than 6 inches
  • Mono/tripods
  • Other professional camera equipment

Charging Stations

For Guests' convenience, mobile charging stations are available on the Promenade Level at the following locations:

  • Behind the Seating Bowl at Section 8.
  • Adjacent to the Guest Services Center at Section 15.
  • Behind the Seating Bowl at Section 22.
  • Adjacent to the Budweiser Bowtie Bar on the Skyline Terrace.
  • Adjacent to the Wedge Bar at Sections 36/38.

View a map of Marlins Park using the official Marlins Park mobile app: the MLB.com Ballpark app.

Children

Children up to 36 months old do not need a ticket to enter Marlins Park; however, the child must sit on an adult's lap during the game without obstructing the view of any other Guests. Any Guests older than 36 months of age must purchase a ticket to enter Marlins Park.

Changing Tables

Baby-Changing Tables are available at the following locations:

Field Level

  • Men's Restrooms: Clevelander, 1st Base Dugout Club Tunnel, 3rd Base Dugout Club Tunnel (door drags)
  • Women's Restrooms: Clevelander, 1st Base Dugout Club Tunnel, 3rd Base Dugout Club Tunnel
  • Family Restrooms: Loading Dock (2)

Promenade Level

  • Men's Restrooms at Sections: 2, 10, 15, 22, 25, 36 and 39
  • Women's Restrooms at Sections: 3, 17, 14, 21, 24, 35 and 40
  • Family Restrooms at Sections: 2, 7, 22 and 39

Founders

  • Men's Restrooms at Suite Corridor (2)
  • Women's Restrooms at Suite Corridor (2)

Legends Level

  • Men's Restrooms: Sections 203, 209, 221, 224 and Suite Corridor Restroom
  • Women's Restrooms: Sections 201, 210, 221, 224 and Suite Corridor Restroom
  • Family Restrooms at Sections: 201, 209 and 221

Vista Level

  • Men's Restrooms: 304, 309 and 315
  • Women's Restrooms: 303, 308, 313 and 320
  • Family Restrooms: 302, 312 and 318

Family Restrooms

  • Family restrooms can be found in the following locations:

Promenade Level

  • Sections 2, 7, 22 and 39

Home Run Porch

  • Section 134

Legends Level

  • Sections 201, 209 and 221

Vista Level

  • Sections 302, 312 and 318

Nursing Mothers

Mothers in need of private accommodations while nursing are welcome to do so in any Family Restroom or First Aid Room. Please see "Restrooms/Family Restrooms" or "First Aid Rooms" for locations.

View a map of Marlins Park using the official Marlins Park mobile app: the MLB.com Ballpark app.

Clevelander Marlins Park

The Miami Marlins have partnered with world-renowned South Beach hotel, The Clevelander, to operate a poolside lounge area unlike any other ballpark experience. Clevelander Marlins Park features a swimming pool, fabulous cuisine, signature beverages, entertainment and a one-of-a-kind seating location on the Field Level, as Guests view the game through the Outfield fence. Guests of Clevelander Marlins Park will have the opportunity to watch the visiting team pitchers warm up and a close-up view of the Marlins outfielders making spectacular plays during the game. Clevelander Marlins Park will open 90 minutes before each game and will remain open up to (1) hour after games and on non-game days for private events. Guests must be 21 years of age or older to be allowed inside The Clevelander during all Monday through Saturday home games. However, age restrictions will NOT apply during Sunday home games. Visit marlins.com/clevelander for tickets or more information.

Commercial Actvities

It is prohibited to solicit or conduct any commercial activities on the premises of Marlins Park, including but not limited to buying and/or selling tickets, merchandise, publications, food/beverage, and/or promotional items, unless authorized to do so in writing by the Miami Marlins and in compliance with all applicable law.

Concessions

Taste of Miami

The Miami Marlins and Levy Restaurants, Inc., the exclusive food service and catering partner of Marlins Park, are pleased to highlight four (4) local restaurants in the Left Field area of the Promenade Level between Sections 26 - 28. The Latin American Grill, Don Camaron, Mamá Choa and Panna Café Express have partnered with the Marlins and Levy Restaurants to feature the four restaurants' signature food offerings that help capture the essence of the culinary flair of South Florida. All (4) restaurants have their own concession stands in the Taste of Miami corridor across from Sections 26 and 28.

Corona Beach House

Located on the West Plaza, the Corona Beach House is a popular meeting and gathering place for Guests of Marlins Park. The Corona Beach House is open to Guests on gamedays and select special events.

All concessions are subject to change.

Credit Cards

For Guests' convenience, MasterCard, Discover, American Express and Visa are accepted at most locations throughout Marlins Park.

D

Drop-Off Lane

The designated area for any drop-off is located on Orange Bowl Way (NW 14th Avenue), between Bobby Maduro Drive (NW 4th Street) and Felo Ramirez Drive (NW 6th Street). There is curb space along Orange Bowl Way (NW 14th Avenue), which provides a safe area to facilitate any event drop-off and/or pick-up.

Special Transportation Services (STS)

Miami-Dade Paratransit Operations will use the designated drop-off and pick-up location at NW 16th Avenue and NW 6th Street (Felo Ramirez Drive). Visit http://www.miamidade.gov/transit/rider_sts.as for further details and information.

E

Elevators and Escalators

Elevators

There are eight (8) passenger elevators at Marlins Park. Priority access is given to Guests with disabilities on all elevators.

Elevators can be found in the following locations:

  • 3rd Base Entrance Lobby: Provides access to the Promenade Level only (at Section 28)
  • Diamond Club Lobby: Provides access to the Promenade (at Section 18), Founders (across from Suite 14), Legends (at Section 219) and Vista (at Section 318) Levels
  • 1st Base Dugout Club Lobby: Provides access to the Promenade (at Section 7), Legends (at Section 207) and Vista (at Section 307) Levels
  • Bobby Maduro Lobby: Provides access to the Promenade (at Section 1) and Legends (at Section 201) Levels
  • Center Field Entrance: Provides access to the Promenade Level (at Section 34) and Home Run Porch (at Section 134)

Promenade Level

  • At Sections 1, 7, 18, 28 and 34

Legends Level

  • At Sections 201, 207 and 219

Vista Level

  • At Sections 307 and 318

Escalators

There are a total of ten (10) escalators in Marlins Park. Escalator locations and access points are as follows:

Entrances

  • 3rd Base Entrance: Access to Promenade Level (at Section 26)
  • Home Plate Entrance: Access to Promenade Level (at Section 17)

Promenade Level

  • Section 27: Access to the Legends Level (at Section 228)
  • Section 28: Access to the Vista Level (at Section 327)
  • Section 15 (behind Guest Services Center): Access to the Legends Level (Legends Bridge)

Legends Level

  • Legends Level Bridge:Two (2) escalators allowing access to the Vista Level (at Section 312)

Emergency Evacuation

Should there be an immediate need to evacuate Marlins Park, Guests will be given instructions by the public-address/open-caption systems. Exit instructions will also be posted on high-definition televisions on the concourses.

Guests are encouraged to take the following steps:

Employment Opportunities

All of our current Marlins employment opportunities are posted online at marlins.com/Jobs.

Entrances and Game Times

Marlins Park has four (4) main entrances:

There are also four (4) entrances for premium seat holders:

Entry times for baseball games at Marlins Park vary based on the game start time (First Pitch) and the entrance being used.

Entry times for regular season baseball games are as follows:

Entrance:

3rd Base (Fish Family members only)

  • First Pitch: 12:10 PM
  • Open: 10:30 AM

Diamond Club (Premium Ticket Holders)

  • First Pitch: 12:10 PM
  • Open: 10:30 AM

General Admission (all other gates)

  • First Pitch: 12:10 PM
  • Open: 10:30 AM

3rd Base (Fish Family members only)

  • First Pitch: 1:10 PM
  • Open: 11:30 AM

Diamond Club (Premium Ticket Holders)

  • First Pitch: 1:10 PM
  • Open: 11:30 AM

General Admission (all other gates)

  • First Pitch: 1:10 PM
  • Open: 11:30 AM

3rd Base (Fish Family members only)

  • First Pitch: 4:10 PM
  • Open: 1:30 AM

Diamond Club (Premium Ticket Holders)

  • First Pitch: 4:10 PM
  • Open: 2:00 AM

General Admission (all other gates)

  • First Pitch: 4:10 PM
  • Open: 2:30 AM

3rd Base (Fish Family members only)

  • First Pitch: 7:10 PM
  • Open: 4:30 AM

Diamond Club (Premium Ticket Holders)

  • First Pitch: 7:10 PM
  • Open: 5:00 AM

General Admission (all other gates)

  • First Pitch: 7:10 PM
  • Open: 5:30 AM

View a map of Marlins Park using the official Marlins Park mobile app: the MLB.com Ballpark app.

Entry Guidelines and Notice

The Marlins' highest priority is to ensure the safety and security of our Guests, and we will take every reasonable step to ensure the safety of everyone entering Marlins Park. The Marlins administer several important security measures in accordance with Major League Baseball security regulations and in conjunction with local, state and federal law enforcement agencies.

Guests and their belongings will be inspected before entering Marlins Park.

Any person or property that could affect the safety of Marlins Park Guests/property shall be denied entry. Such persons or items will be prohibited from entering Marlins Park. There is no storage area for items. Guests arriving by mass transmit should take particular care not to bring any prohibited items, as no exceptions will be made.

The Marlins encourage Guests to arrive at least 90 minutes prior to first pitch to avoid lines and to enjoy pregame activities on the West Plaza. Please follow all signage and directions from security personnel. If you provide tickets to someone who may not be familiar with Marlins Park security policies, please alert your Guests to these measures. Marlins Park entrances usually open 90 minutes prior to the scheduled start of every home game.

Guests who are or appear to be intoxicated and/or unmanageable will not be permitted into Marlins Park.

The Marlins reserve the right to change or modify these guidelines at any time without notice.

Exit/Re-Entry

Guests are not permitted to leave Marlins Park and return using the same ticket. Re-admission into Marlins Park will only be allowed in the case of an emergency. Please see security personnel or a Guest Services Team Member prior to exiting Marlins Park.

Guests are permitted to exit Marlins Park with the express purpose of patronizing the New Era Team Store, which is located on the West Plaza of Marlins Park. Guests must present their ticket to the Entrance Supervisor at the Home Plate Entrance prior to exiting Marlins Park. The Gate Supervisor will sign the ticket of each respective Guest to accommodate re-entry.

F

Fan Mail

Letters to Marlins players should be addressed to the attention of that specific player at Miami Marlins, 501 Marlins Way, Miami, FL 33125. If a response is desired, please enclose a self-addressed, stamped envelope. All letters are delivered to the addressee, but a personal response from a player cannot be guaranteed.

Fan Text Messaging

Guests can use their cell phones to confidentially text questions and concerns to Marlins Park personnel by texting the word FISH (Space) the issue and location to 69050 (standard message rates may apply). A Marlins Park staff member will respond accordingly.

First Aid Rooms

First Aid Rooms are located on the Promenade Level at Section 6 and Vista Level at Section 306. Guests in need of medical assistance should notify security personnel, the nearest Marlins Park staff member or visit the nearest First Aid Room. City of Miami Fire Rescue Department or Miami-Dade County Fire Rescue Department personnel are available during all games and public events. Roving medical personnel are also available throughout Marlins Park to provide medical assistance to Guests.

Foul Balls/Home Run Balls

Guests are welcome to keep any foul or home run balls hit into the stands as long as they do not interfere with the safety and/or comfort of others. Major League Baseball rules prohibit Guests from throwing any object onto the field or interfering with a ball in play; offenders will face immediate ejection from Marlins Park. Guests should stay alert at all times for bats and balls that could enter the seating areas.

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Giveaways

Several Guest giveaways are scheduled throughout the 2018 season. Giveaways will be available at all entrances while supplies last. Guests must be in attendance and produce a valid day of game ticket in order to receive an item. For a full list of giveaways, promotions, theme nights and ticket offers, please visit one of the Guest Services Centers, or marlins.com/Promotions.

There will be a limited number of each giveaway, so all Guests may not be entitled to receive one, even with a valid game ticket. A Guest is eligible to receive a promotional giveaway item if he/she meets the following requirements:

  • A Guest must be in attendance and produce a valid same-day game ticket upon entry to receive a promotional giveaway item.

  • Only one (1) promotional giveaway item is allowed per Guest, regardless of the number of valid same-day game tickets he/she may have.

  • Any single Guest wishing to receive multiple promotional giveaway items must exit Marlins Park and re-enter with a different valid same-day ticket.

  • All Guests must meet the age and/or gender qualifications for age- or gender-sensitive items to be eligible to receive the promotional giveaway item (e.g. all Guests, kids ages 12 and under, adults ages 21 and over, etc.).

  • For kids giveaways (kids ages 12 and under), each kid must have a valid same-day game ticket to be eligible to receive a promotional giveaway item.

  • All non-paying children younger than 36 months old will not be eligible to receive a promotional giveaway item; however, the parent or guardian may request an item on behalf of the child.

  • Each Guest should inspect his/her promotional giveaway item upon receipt. If an item is damaged and/or broken, a Guest may exchange it at a Guest Services Center located on the Promenade Level at Section 15 or on the Vista Level at Section 318.

  • The Marlins are NOT responsible for lost or stolen promotional giveaway items. Lost or stolen items will NOT be replaced.

Giveaway Schedule for 2018

  • New schedule coming soon.

Green Initiatives

The Marlins are committed to promoting a sustainable environment and have implemented many green initiatives into the design and operation of Marlins Park. Marlins Park green initiatives are as follows:

Sports Lighting: The Green Generation Lighting®, developed by Musco, will enhance the playing of America's favorite pastime while cutting energy costs and minimally impacting the environment. All lamps were aimed digitally within 0.15 degree of accuracy, maximizing the quantity and quality of lighting while satisfying today's high definition broadcasting needs.

Energy Efficient Design: Marlins Park has implemented energy efficient design strategies that help reduce our energy usage by more than 20% over the current Florida Building Code requirements.

Cool Roof: While the roof of Marlins Park looks cool, it is also considered a Cool Roof. The white reflective roofing material installed at Marlins Park was selected to minimize heat gain within the facility, lowering the demand for air conditioning.

Recycling: Together with Waste Management, the Marlins are committed to the recycling program available at Marlins Park. Recycling receptacles are located throughout Marlins Park concourses as well as the East and West Plazas, allowing all Guests to be responsible stewards of the environment. To enhance our recycling program, our food concessionaire, Levy Restaurants, Inc. has selected concession packaging and cutlery that are recyclable or composed of recycled materials.

Reduced Water Usage: Marlins Park's low flow water closets, restroom faucets, showerheads and waterless urinals are projected to reduce the facility's overall water use by more than 50%.

Regional Materials: More than half of the total materials used in the construction of Marlins Park were sourced, manufactured, or fabricated from within 500 miles of Marlins Park site, thus limiting the overall carbon footprint of the project.

Recycled Content: Nearly 50% of the materials used in Marlins Park construction have a high-recycled content, in order to reduce the impact on our environment.

Group Sales

Group Sales packages for regular season baseball games are as follows:

  • Birthday Bash: What better place to celebrate a birthday than at a Marlins game? Birthday Bashes are held in our special Birthday Zone at Section 28 on the Promenade Level during pregame. The Birthday Bash features a special birthday menu including a personalized birthday cake, a visit from Billy The Marlin and a birthday present for the birthday child!
  • Budweiser Bowtie Bar: Located on the Promenade Level, the Budweiser Bowtie Bar is a popular meeting and gathering place for Marlins Park Guests during batting practice and throughout the game. The views of the City of Miami and its glistening skyline are unparalleled from this location.
  • Bullpen Zone: Located in right field, the Bullpen Zone is just inches from the action on the field with views into the Marlins bullpen! The Bullpen Zone offers exclusive party space for up to 50 people, food and drink packages through Levy Restaurants, a Marlins Vision Welcome Message and the option to purchase on-site garage parking passes.
  • Camp Days: Camps throughout South Florida are invited to participate in our annual Marlins Camp Days taking place during games on June 14th, June 21st and July 19th.
  • Left Field Balcony: Located on the Promenade Level, the Left Field Balcony is an ideal party area for groups of 20 to 35. The area features countertop seating and groups have the option to add a special food and beverage package.

Please contact the Group Sales Department at (305) 480-2523 or Groups@marlins.com for further information.

Guest Code of Conduct

The Marlins continually strive to create a safe, comfortable and enjoyable experience for all who visit Marlins Park. Each Guest will be treated in a consistent, professional and courteous manner by all Marlins Park Team Members. The Team asks for Guests to conduct themselves in a manner that will help ensure a positive experience for everyone. The following Guest Code of Conduct has been established at Marlins Park:

  • Disorderly Guests (fighting, taunting, making threatening remarks or gestures, etc.) inside Marlins Park are subject to ejection and possibly arrest.
  • Guests using foul or abusive language are subject to ejection.
  • Guests throwing objects onto the field, or entering the field of play, are subject to immediate ejection and arrest.
  • Guests are not permitted to enter Marlins Park with inflammatory signs.
  • Guests are not permitted to enter Marlins Park with obscene or indecent clothing.
  • Guests appearing intoxicated will not be permitted inside Marlins Park.
  • Guests must refrain from standing or leaning on handrails, sitting or standing on seat backs, standing on seats or stepping over/on seats.
  • Guests are not permitted to use any tobacco products, in any form including electronic cigarettes inside Marlins Park.
  • Guests are not permitted to parade around Marlins Park holding signs.
  • Guests are not permitted to obstruct the view of other Guests with signs and/or banners. Signs and/or banners should only be displayed in between innings.
  • Guests are not permitted to affix signs and/or banners to any Marlins Park wall or structure.
  • Guests are not permitted to sit in seats that are not printed on their ticket.
  • Any other action deemed dangerous, inappropriate or disruptive to other Guests enjoyment of the game is prohibited.

The Marlins thank you for adhering to the Guest Code of Conduct. The Marlins strive to achieve the highest possible standards on and off the field. Be proud of Marlins Park and enjoy the experience.

Guest Interference

In the interest of player and Guest safety, the Miami Marlins maintain a policy that prohibits Guests from interfering with a ball in play or disruption of an event at Marlins Park. Failure to comply with this policy will result in immediate removal from Marlins Park.

Guest Screening

In accordance with Major League Baseball's Guest Screening Policy, the Miami Marlins installed walk-through metal detectors at all Marlins Park entrances. As a condition of entry into Marlins Park, all Guests must consent to being screened utilizing walk-through and/or handheld metal detectors. Guests with a pacemaker can opt out of walk-through and handheld metal detector screening but will be subjected to a physical search instead. Major League Baseball has worked closely with the U.S. Department of Homeland Security to increase and standardize security practices across the league. All bags entering Marlins Park shall be subject to inspection in accordance with Major League Baseball security regulations. Express lines can be found at each entrance for Guests without bags. You will need to remove mobile phones, cameras, and other large metal items from pockets before proceeding through the metal detectors. Guests are not required to remove their shoes prior to entry.

CLEAR Lanes

Season ticket holders and VIP Guests have the opportunity to sign-up for the CLEAR program. CLEAR is a PreCheck screening so that Guests may bypass the walk-through metal detector screening process. Guests are allowed to bring up to (1) companion in the CLEAR lane however that individual must be screened.

Guest Services Centers

Guests may express questions, comments, compliments or complaints in person during Marlins Park events at the Guest Services Centers located on both the Promenade Level at Section 15 and on the Vista Level at Section 318. Guest Services Team Members are also available around Marlins Park to assist Guests.

Guests may also email any feedback to ballparkfeedback@marlins.com or speak with a Guest Services Team Member by calling (305) 480-1300.

Services include:

  • First time visitor certificates
  • Special occasion pins (example: first time visitors, birthday, etc.)
  • Lost and Found
  • Safe in Seat wristbands
  • ADA stroller tags
  • Ticket relocations for accessibility
  • Future ticket sales and ticket upgrades
  • 50/50 Raffle Redemptions
  • Amplified Telephone
  • Assistive Listening Devices
  • TTY Telephone
  • Wheelchair Accessibility

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Lost And Found

Guests inquiring about a lost item or turning in a lost item may do so at the Guest Services Centers located on the Promenade Level at Section 15 and on the Vista Level at Section 318. To inquire via phone, Guests should call (305) 480-1342 Monday through Friday from 9:00 AM - 5:00 PM. Non-business hours and weekend inquiries can be made by calling (305) 480-5120.

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Marlins Ayudan

Marlins Ayudan (Spanish for "help") is the signature outreach initiative of the Miami Marlins. The purpose of Marlins Ayudan is to provide a volunteer corps willing and ready to effectuate positive change in the South Florida community. It is the fabric of the Club's corporate culture and engages every Front Office employee with schools and charities throughout South Florida. The goal of Marlins Ayudan is to leave a lasting legacy through impactful service activities that tackle the community's most pressing needs. The three-tier Ayudan methodology consists of organizational service days, team events and individual volunteer opportunities.

Easily identified by the signature Blue Jerseys, members of the Miami Marlins Front Office have contributed more than 44,000 hours of community service since the inception of the program in 2010. Furthermore, the Marlins initiative has established partnerships and traditions of giving that inspire employees to pursue their passions and contribute their time and talents year-round.

Marlins Ayudan is a direct and visible demonstration of our corporate social responsibility.

Marlins Ayudan School Partnership Program (MASPP)

Through this initiative, the Marlins directly impact the lives and educations of students in Miami-Dade County Public Schools. The MASPP is guided by focused involvement with students, faculty and staff at four (4) partner schools, and centers it on the following signature programs:

  • Elementary School: Reading A-Z Literacy Program.
  • Middle School: Marlins Ayudan Team Mentorship Program.
  • High School: Career Workshop Series.

2016-2017 Marlins Ayudan Partner Schools*

  • Citrus Grove Elementary School
  • Lenora B. Smith Elementary School
  • Kinloch Park Middle School
  • Miami Senior High School

*Schools were determined through a selection process.

MASPP Career Workshop Series

The MASPP Career Workshop Series is a unique educational opportunity designed specifically for students of Miami Senior High School and SLAM Academy. The goal of the program is to offer students a real-world glimpse at a variety of disciplines as they work toward building careers. The program includes presentations at Marlins Park, as well as campus tours at local colleges and universities.

Marlins Think Tank

Marlins Think Tank aims to enrich the learning experiences of students in grades 4 through 6 by linking baseball to the following curriculum areas:

  • Health and Fitness
  • Language Arts
  • Social Studies
  • STEAM (Science, Technology, Engineering, Art and Mathematics)
  • Writing

Marlins Think Tank provides lesson plans that meet Common Core State Standards as adopted by FDOE with the Miami Marlins as the lesson theme. Throughout each lesson, students will read and learn about baseball and Miami.

Classrooms that use the Marlins Think Tank materials will even hear from current Miami Marlins players through interactive videos.

Marlins Think Tank is available for free to all teachers and classrooms. To access the Think Tank web portal, visit www.marlins.com/thinktank.

Marlins Think Tank Week Sweepstakes

Every year, classrooms that take advantage of the Marlins Think Tank curriculum have the opportunity to meet a member of the Miami Marlins as part of the Marlins Think Tank Week Sweepstakes.

To participate in the Marlins Think Tank Week Sweepstakes, fourth to sixth grade classrooms can submit their completed lesson plans. At the conclusion of the contest, winners will be chosen from the completed lessons.

During Marlins Think Tank Week, Miami Marlins players, coaches and broadcasters will visit schools across the Tri-County area, listening to presentations from students, hearing what the students learned and sharing their own personal experiences in education.

Marlins Think Tank Week takes place during May of every school year. Contest dates and deadlines will be posted at the beginning of the spring semester. Check www.marlins.com/thinktank for official rules and dates.

Marlins Foundation

The Marlins Foundation supports the Charity Partners of the Miami Marlins through philanthropy and service. The Foundation is committed to improving the lives of our youth through education, the arts and baseball, with a focus on children with special needs. The funds raised by the Foundation provide unique experiences for kids in our schools, parks and on the water.

50/50 Raffle

The 50/50 raffle is a fundraising vehicle for the Marlins Foundation to raise funds at Marlins Park during the season. At every home game, fans have the opportunity to play and win 50% of the net proceeds raised that day, with the remaining proceeds benefitting the Marlins Foundation or the hosting non-profit organization. Make sure you visit a 50/50 kiosk located in Sections 3, 17 and 26, or see the roaming sellers throughout the ballpark. Sales end in the 6th inning, so don't miss your chance to win big! For more information visit marlins.com/Raffles.

Annual Fund

The Annual Fund benefits the Marlins Charity Partners. Donations may be made online at: www.marlins.com/annualfund.

Charity Partner

Every year the Marlins partner with four (4) local non-profit organizations, which are selected through the Charity Partner Empowerment Fund (CPEF) selection process. In addition to a $25,000 donation during the season, each organization will have the opportunity to highlight the great work they are doing in our South Florida community at Marlins Park. To learn more about the Marlins Charity Partner Empowerment Fund, visit www.marlins.com/empowermentfund.

Donation Request

The Marlins are committed to assisting non-profit organizations in their fundraising efforts. If you would like the Marlins to consider donating to your next fundraiser, please visit marlins.com/inkind. Please note that the Marlins require at least four (4) weeks notice for consideration of your requests.

Fantasy Auction

Join the Marlins Foundation at the 12th Annual FOX Sports Florida Fantasy Auction on June 28th at Marlins Park. During this special live televised auction, viewers will have the opportunity to bid on once-in-a-lifetime experiences. If you can't make it to the game tune into FOX Sports Florida to place your bids! All proceeds from this event will benefit the Marlins Educational Fund. Please visit www.marlins.com/Fantasy for further information.

Marlins Play Catch

Enjoy a fun filled day with your family at Marlins Park for the annual Marlins Play Catch on Sunday, June 4th. Participants will receive a game ticket for all-you-can-eat seats, a commemorative t-shirt, photo and game used baseball. After the game, fans will have the opportunity to play catch on the field. All proceeds from this event will benefit Prostate Cancer Research. Please visit www.marlins.com/PlayCatch for further information.

RBI (Reviving Baseball in Inner Cities)

The Marlins RBI League formed during the Club's inaugural year, 1993. RBI, Reviving Baseball in Inner Cities, is a program offering youth ages 13 - 18 living in underserved areas the opportunity to participate in organized baseball and softball. This program was designed to promote interest in baseball, academic achievement and social responsibility.

The Marlins are committed to providing baseball and softball programs to underserved children, stressing character development both on and off the field. The Breaking Barriers curriculum is implemented into the program. All members of the league submit an essay describing a barrier they have overcome in their life in the spirit of Jackie Robinson.

Silent Auctions

On select home games, the Marlins Foundation will host a silent auction featuring autographed memorabilia and unique experiences. The silent auction table, located on the Promenade Level, will open when ballpark gates open and close at the end of the 3rd inning. All proceeds will benefit the Marlins Foundation and Marlins Foundation Charity Partners. For more information, visit marlins.com/initiatives.

Taste of Miami Food Event:

Taste of Miami is a culinary and beverage experience that showcases some the best Miami has to offer. Guests will delight their taste buds to savor a selection of culinary bites, craft beers and wines. The evening will be highlighted with a sizzling head-to-head cooking competition between Miami's finest chefs and Marlins Alumni. For more information, visit www.marlins.com/tasteofmiami.

Marlins Park Information

Date of Project Completion: March 2012
Months of Construction: 32 Months
Architect: Populous
Construction Manager: Hunt/Moss, A Joint Venture
Ballpark Square Footage: 928,000 Square Feet
Ballpark Type: Retractable Roof
Playing Surface: Natural Grass (Platinum TE Paspalum)
Seating Capacity: 37,442
Green Building: LEED Gold Status
Materials in Façade: Colored Glass, Stucco, Metal Panel and Glass Curtain Wall
On-Site Parking: (4) Garages and (6) Surface Lots for a total capacity of approximately 5,700 spaces
Number of Suites: 45 Total: (13 Founders Suites, 10 Legends Suites, 12 MVP Suites, 6 Fiesta Suites, 2 Championship Suites, and 2 Hall of Fame Suites)
Website: Marlins.com/MarlinsPark

Aquariums: Marlins Park features two (2) 450-gallon saltwater fish tanks behind Home Plate. Each aquarium is constructed of durable fiberglass with clear acrylic panels 1.5 inches thick. To protect the aquariums from foul balls, errant pitches or any other unexpected contact, polycarbonate, a material used in bullet-resistant glass, has been installed in front of the acrylic panels.

Operable Wall: The Left Field Operable Wall is a feature unlike any other in Major League Baseball. Six (6) glass wall panels, towering at 40'x60', open to create a 240-foot view overlooking Downtown Miami's spectacular skyline. Depending on weather conditions, the Operable Wall may open in conjunction with the Retractable Roof or remain open when the roof is closed.

Sections and Seat Numbers: Seating Bowl sections begin with Section 1 on the Promenade Level, 201 on the Legends Level and 302 on the Vista Level, starting from the right field foul pole and proceeding clockwise around Marlins Park. Any seating rows prior to row 1 are marked by letters. The number of rows in each section will vary.

West Plaza: The West Plaza is an area on the exterior of Marlins Park that is open 365 days a year and allows Guests a location to enjoy pre- and post-game activities, as well as access to the New Era Team Store year round. The West Plaza also features a 20'x40' video board to broadcast upcoming events and other messages. The West Plaza represents an area comparable to the size of 3 ½ football fields and has the opportunity to be shaded when the roof is open.

Roof: Marlins Park is the sixth MLB Ballpark to have a retractable roof.

  • The Structure: The roof is composed of three (3) operable panels, one (1) upper and two (2) lower panels. The lower panels sit on the east and west of the upper panel, which sits 216 feet above 2nd base. Moving along two (2) 750-foot long tracks, spanning 566-feet, the roof at Marlins Park creates an opening that is wider than any NFL retractable roof stadium.
  • Mechanization: The roof is made up of 17 million pounds of steel and can operate speeds up to 39-feet per minute. It can open or close in 13 - 15 minutes, depending on wind speeds. The roof panels sit on 44 transporters with 88 wheels that roll on railroad style tracks. The roof was designed by Walter P. Moore and Associates, with Uni-Systems designing the mechanization.
  • Open or Closed?: Prior to Marlins home games, fans can learn whether the roof will be open or closed by visiting the @MarlinsPark Twitter account, or by visiting marlins.com/roof.

Merchandise

Guests can shop the largest selection of Marlins merchandise, including authentic jerseys, official caps and game-used memorabilia, at the Official Team Stores.

The New Era Team Store Open year round, with the biggest assortment of Marlins Merchandise in the Ballpark! Located on the West Plaza, off of Marlins Way (NW 16th Avenue) for more information, please call (305) 480-1651.

Hours of Operation:

  • Non-Game Day:
    • Monday - Friday: 10:00 AM - 4:00 PM
    • Saturday: 10:00 AM - 3:00 PM
    • Sunday: Closed
  • Game Day:
    • Monday - Sunday: 10:00 AM - Until one (1) hour after the game ends

Team Store hours are subject to change without notice.

The Majestic Team Store: Located behind home plate by Section 12 on the Promenade Level

Hours of Operation:

Open on gamedays only from the time the entrances open (90 minutes prior to First Pitch) until the end of the game. Merchandise is also sold at kiosks throughout Marlins Park and the West Plaza before and after games or events. Marlins merchandise can also be purchased at the Official Team Store inside Miami International Airport, located in Terminal D at Gate 28.

Game-Used Memorabilia

Autographed and Game-used memorabilia can be found at the following locations:

  • New Era Team Store - located on the West Plaza off of Marlins Way (NW 16th Street)
  • Game-used Kiosk - located at Section 6

Game-used baseballs and bases are available for purchase at the Game-used Kiosk, at Section 6 after the 3rd inning of every home game. All game-used and autographed memorabilia is authenticated by MLB and comes with an MLB hologram that verifies authenticity. For additional information or to find memorabilia from your favorite Marlins players, please email gameused@marlins.com.

Mobile Apps

The Marlins, in partnership with MLB.com, are proud to offer two mobile applications (apps):

The MLB.com Ballpark app - is the official app of Marlins Park! This official app perfectly complements and personalizes your visit with the following abilities: viewing, scanning and forwarding game tickets, ordering food ahead from your seats, upgrading your seats, as well as mobile check-ins, social media, offers, rewards and exclusive content! Available for iOS and Android devices, the MLB.com Ballpark app can be found in the app stores. Visit marlins.com/mobile for more information.

The MLB.com At Bat app provides pitch-by-pitch coverage of all the action! The award-winning MLB.com At Bat app is the top sports app of alltime! Features include: live game coverage, scores, schedules, stats, access to live audio and video, and more!

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National Anthem

Singers interested in performing the national anthem for a Marlins home game are asked to submit a CD demo performing the anthem a cappella. Instrumentalists are also asked to submit a CD demo without accompaniment. All performers should label their audition recordings with their name, address and telephone number. The recordings should be sent to the Miami Marlins, attention: Marlins Vision, 501 Marlins Way, Miami, FL 33125. Please note that all submitted materials will not be returned to sender. MP3 audio files are preferred.

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Parking and Transportation

Marlins Park provides our Guests with four (4) parking garages located on the north and south side of Marlins Park and six (6) surface parking lots located on the east and west sides of Marlins Park, totaling nearly 5,700 parking spaces. Guests can purchase their parking online at marlins.com/parking. Advance purchase rates are $15 for Monday - Thursday games and $20 for Friday - Sunday games (exceptions apply for the Home Opener and Premium Games). Day of game, cash and credit card parking will be sold based on availability with costs ranging from $15 to $25. Guests are encouraged to pre-purchase their parking to ensure convenient, on-site parking.

Accessible parking is available for Guests with handicap/disabled plates and/or tags based on a first come, first served basis. View Parking Map »

Bus Parking

Surface Lot West 3: Located on the southwest corner of Marlins Park. Enter through NW 4th Street and NW 16th Avenue. Parking is $50 per bus. To reserve bus parking in advance, please visit marlins.com/Parking.

Cash and Credit Cards are accepted on game days based on availability.

Bicycle Parking

The Miami Marlins encourage Guests to ride their bicycles to Marlins Park. Bicycle racks are available on the first floor of the Third Base and Home Plate Garages located on the north side of Marlins Park. Guests should bring their own locks. For more information, visit us online at marlins.com/parking.

Fuel Efficient Vehicle

Marlins Park offers Fuel Efficient Vehicle (FEV) parking spaces in three (3) of the four (4) parking garages. These spaces are reserved for electric and hybrid vehicles as part of the Marlins Park green initiatives. Please contact the Miami Parking Authority at (305) 373-6789 for further information.

Parking Garages and Surface Lots

  • Home Plate Garage: Located on the northwest corner of Marlins Park. Enter via NW 7th Street and NW 15th Avenue. Identified by BLUE banners and signs.
  • Third Base Garage: Located on the northeast corner of Marlins Park. Enter via NW 7th Street and Orange Bowl Way (NW 14th Avenue). Identified by RED banners and signs.
  • First Base Garage: Located on the southwest corner of Marlins Park. Enter via NW 3rd Street and NW 15th Avenue. Identified by YELLOW banners and signs.
  • Center Field Garage: Located on the southeast corner of Marlins Park. Enter via NW 3rd Street and Orange Bowl Way (NW 14th Avenue). Identified by GREEN banners and signs.
  • Surface Lot East 1: Located on the northeast corner of Marlins Park. Enter via NW 6th Street and Orange Bowl Way (NW 14th Avenue).
  • Surface Lot East 2: Located on the southeast corner of Marlins Park. Enter via NW 5th Street and Orange Bowl Way (NW 14th Avenue).
  • Surface Lot East 3: Located on the southeast corner of Marlins Park. Enter via Bobby Maduro Drive (NW 4th Street) and Orange Bowl Way (NW 14th Avenue).
  • Surface Lot West 1: Located on the northwest corner of Marlins Park. Enter via NW 6th Street and Marlins Way (NW 16th Avenue).
  • Surface Lot West 2: Located on the southwest corner of Marlins Park. Enter via NW 5th Street and Marlins Way (NW 16th Avenue).
  • Surface Lot West 3: Located on the southwest corner of Marlins Park. Enter via Bobby Maduro Drive (NW 4th Street) and Marlins Way (NW 16th Avenue).

Transportation

Mass Transit Information

Bus: Miami-Dade Transit offers bus transportation to and from Marlins Park.

  • #6 Bus / Stop - W Flagler Street and NW 22nd Avenue
  • #7 Bus / Stop - Orange Bowl Way (NW 14th Avenue) and NW 7th Street
  • #11 Bus / Stop - NW 15th Avenue and West Flagler Street
  • #12 Bus / Stop - NW 12th Avenue and NW 3rd Street
  • #17 Bus / Stop - NW 17th Avenue and NW 3rd Street
  • #21 Bus / Stop - NW 22nd Avenue and W Flagler Street
  • #51 Bus / Stop - NW 27th Avenue and W Flagler Street

Please visit http://www.miamidade.gov/transit/routes.asp for further information on routes and schedules.

Train: Both the Tri Rail and Metrorail Systems are available to Guests attending events at Marlins Park. The closest train stations to Marlins Park are the Civic Center Train Station, located at 1501 NW 12th Avenue, and Culmer Station, which is located at 701 NW 11th Street.

Miami Dade Transit Shuttle: For all baseball games and other select events, Miami-Dade County provides an express shuttle service to and from Culmer Station and Marlins Park.

Trolley: The City of Miami's Trolley to Marlins Park has a convenient pick up location outside the Civic Center Train Station and drops off and picks up passengers at Marlins Park on the corner of Orange Bowl Way (NW 14th Avenue) and Felo Ramirez Drive (NW 6th Street).

Premium Seating

The following premium seating locations are available throughout Marlins Park:

Field Level

  • 1st and 3rd Base Dugout Clubs: located next to the 1st and 3rd Base Dugouts, Dugout Club seats put you close to the action and feature access to the private 1st or 3rd Base Dugout Club Lounges.
  • Diamond Club: Located on the Field Level directly behind Home Plate, it is one of Miami's most exclusive premium entertainment experiences. These seats are ideal to entertain clients, friends and family, reward your employees, socialize with other Guests, or simply to enjoy the best seats in Marlins Park for each Marlins home game. The Diamond Club is limited to five (5) sections, eight (8) rows and 383 seats. For season ticket availability in the Diamond Club, please call (305) 480-2521 or email seasontickets@marlins.com.

Privacy

Marlins Offline Privacy Policy

The Miami Marlins, a Major League Baseball team owned by Miami Marlins, L.P., have established this privacy policy (the "Offline Privacy Policy") in order to make clear to you how we collect, use and share the personal information you may provide us.

To view the Marlins complete Offline Privacy Policy, please click here.

Prohibited Items

  • The following items will NOT be permitted inside Marlins Park:
  • Glass bottles, metal cans
  • Travel thermoses, tumblers
  • Briefcases, hard-sided coolers, open or hard-sided containers
  • Alcohol or illegal substances
  • Soft drinks or sports/energy drinks
  • Fireworks, laser pointers, flares, confetti, glitter
  • Brooms, poles, sticks, selfie sticks
  • Weapons (firearms, knives, etc.) regardless of permit
  • Pets (except for service animals)
  • Noise making devices (air horns, cowbells, thunder sticks, musical instruments, etc.). Any exceptions will be made solely at the discretion of the Marlins
  • Personal Recreational Vehicles (skateboards, roller blades, roller skates, wheeled footwear, bicycles, hover boards, razor boards, Segways, etc.)
  • Baseball bats other than the miniature souvenir bats purchased at the ballpark retail locations
  • Aerosol cans (e.g. mace, pepper spray, hairspray, etc.)
  • Paint of any kind
  • Beach balls, balloons, other inflatables
  • Toy guns or knives (including water guns)
  • Unmanned aerial vehicles (drones)
  • Bags exceeding 16"x16"x8" in size
  • Digital cameras with extended zoom lenses greater than 6 inches
  • Mono/tripods, other professional commercial-grade camera equipment, camcorders and other video or audio recording equipment
  • Inflammatory banners and/or signs (all signage must be baseball related)
  • Obscene or indecent clothing
  • Strollers are not permitted inside Marlins Park with the exception of private suites. Strollers may be checked at the Home Plate or 3rd Base Entrances prior to entering Marlins Park. Strollers for children with disabilities are permitted throughout all levels of Marlins Park.

Such items will be prohibited from being brought into Marlins Park. There is no storage area for these items. Guests arriving by mass transit should take particular care not to bring any prohibited items, as no exceptions will be made.

Permitted Items

  • One (1) clear, soft-sided, factory-sealed bottle of unflavored water, 20-ounces in size or smaller per person
  • One (1) single serving food item contained in a clear plastic bag per person (pieces of fruit must be sliced)
  • Bags no larger than 16"x16"x8" in size. All bags are subject to inspection; clear bags are preferred
  • Guests shall be limited to one (1) soft-sided bag (e.g. diaper bag, small purse, fanny pack, backpack, etc.)
  • Banners and/or signs no larger than 3'x5' in size may be displayed in between innings only. Poles and/or sticks are prohibited.
  • Digital and video cameras for recreational use are permitted inside the ballpark. Per MLB restrictions, Guests are not permitted to transmit and/or stream, or aid in transmitting and/or streaming, any account, description, picture, video, audio, reproduction or other information about Marlins games or event. Digital cameras with extended zoom lenses greater than 6 inches are not permitted. (Mono/tripods, other professional camera equipment is not permitted).
  • Strollers for children with disabilities (tags for strollers required and are available at the Home Plate and 3rd Base Entrances)
  • Tablets and mobile devices
  • Standard size umbrellas
  • Masks (must be removed for screening procedures and may only be worn when sitting in assigned ballpark seats)

Publications

The official publications of the Miami Marlins are the best ways for Marlins fans to follow their team. The Marlins Official Yearbook and Marlins Playbill are great sources for feature stories about the team and color photos of all their favorite players, as well as information about the Club's beautiful home, Marlins Park. The Marlins Official Media Guide contains a wealth of information to satisfy even the most diehard fan, from bios on Marlins players, coaches and Front Office staff, to in-depth statistics and team history information. These official publications are available at all retail locations at Marlins Park.

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Ramps

There are two (2) vertical circulation ramps at Marlins Park, which can be used to travel from level to level or to exit Marlins Park. The base of the North Ramp is located at the 3rd Base Entrance and winds up to Section 17 of the Promenade Level. The 1st Base Helix Ramp begins at the 1st Base Entrance and winds up to the Promenade, Legends and Vista Levels.

To help enhance the Guest experience and safety for all events at Marlins Park Guests will be asked to return to their seats if spotted performing any aforementioned actions.

Rescheduled Events and Cancellation Policy

In the event of a postponed or cancelled event, Guests will be advised to check marlins.com, the local newspaper, media affiliates, or to call us at (877) MARLINS for further information.

Restrooms/Family Restrooms

Restrooms and wheelchair accessible restrooms are located on all levels of Marlins Park. Restrooms are available in the following locations:

West Plaza

  • Men's and Women's Restrooms: located on the West Plaza, adjacent to the Home Plate Entrance.

Promenade Level

  • Men's Restrooms: Sections 2, 10, 15, 22, 25, 36 and 39
  • Women's Restrooms: Sections 3, 7, 14, 21, 24, 35 and 40
  • Family Restrooms: Sections 2, 7, 22, 39 and 134

Legends Level

  • Men's Restrooms: Sections 203, 209, 221 and 224
  • Women's Restrooms: Sections 201, 210, 221 and 224
  • Family Restrooms: Sections 201, 209 and 221

Vista Level

  • Men's Restrooms: Sections 304, 309, 315 and 322
  • Women's Restrooms: Sections 303, 308, 313 and 320
  • Family Restrooms: Sections 302, 312 and 318

View a map of Marlins Park using the official Marlins Park mobile app: the MLB.com Ballpark app.

S

Safety Warning

During all pregame warm-ups and the course of the game experience, hard hit baseballs, bats and fragments thereof may be thrown or hit into the stands, concourses and concessions areas. For the safety of every Guest, all Guests must stay alert and be aware of their surroundings. Guests who are concerned with their seat location should contact any Guest Services Team Member for an alternate seat location.

The Marlins urge Guests to use caution when moving around Marlins Park and while walking up and down the aisles and through the seating areas. Please do not lean on, reach over, sit on or stand near railings.

Scoreboard Messages

The Marlins Vision main video board display at Marlins Park is a state-of-the-art screen. It includes 1080 lines of resolution and 4.4 trillion shades of color. The video board uses Daktronics HD-16 technology with lines of LED pixels on 16.5mm spacing. In addition, a second board display is located in the Left Field corner of the Seating Bowl and a third HD board display is located on the West Plaza to provide entertainment and contribute to the interactive environment of the plaza before and after games.

Celebration Club

The Marlins Celebration Club allows Guests to celebrate a special occasion at a Marlins game. Guests can order their message at marlins.com/celebrationclub. Message requests must be submitted as follows:

  • Weekday Games: No later than one (1) business day prior to the game
  • Weekend Games: No later than three (3) business days prior to the game

Payment must be made prior to announcement on the day of the game. For more information visit http://miami.marlins.mlb.com/mia/community/celebration_club.jsp.

Season Ticket Holders (Fish Family)

The best way to secure tickets to the games you want to attend and get the best price for the season is by purchasing a Season Ticket Plan and becoming a member of the Fish Family. 

Season Ticket Plans:

The Miami Marlins offer Full-Season Plans, Half-Season Plans and Mini Plans, all of which include a fantastic roster of benefits. Please contact the Season Ticket Sales Department by visiting marlins.com/seasontickets, calling (305) 480-2521 or emailing seasontickets@marlins.com for more information.

Fish Family Loyalty Program

Cross unbelievable moments off your Marlins bucket list as a member of the Fish Family! Fish Family is the official loyalty program for Miami Marlins Season Ticket Holders. Marlins season ticket holders are automatically enrolled to get rewarded instantly. Fish Family allows members exclusive access to get closer to the Marlins, and each other, through rewards and events all season long.

Security

The Marlins want to ensure that Guests have a safe and enjoyable experience at Marlins Park. Security personnel and uniformed Miami-Dade police officers are positioned throughout Marlins Park. Guests requiring assistance should contact the nearest security personnel, uniformed police officer, or a Guest Services Team Member. Guests may confidentially text Security and Guest Services by texting the word FISH (Space), the issue and location to 69050 (standard message rates may apply), and a Marlins Park Team Member will respond accordingly.

Smoking Policy

Smoking, E-Cigarettes, and Vaping are prohibited in Marlins Park. In consideration of all Guests, the Marlins ask for your cooperation. There are no designated smoking areas inside Marlins Park, and exiting and re-entry is prohibited for this purpose. Smoking and Vaping will be limited to the East and West Plazas on the building's exterior.

Social Media

Guests can enjoy free Wi-Fi and free Charging Stations throughout Marlins Park to allow them access to post photos and commentary of their Marlins Park experience!

Connect with fellow members of the Fish Family on:

You can also read about what's new at the "On Cloud Conine" blog! (oncloudconine.mlblogs.com)

Special Events Packages

There are more than 30 special events that occur throughout the season as part of our Special Events calendar. Marlins Special Events are listed at marlins.com/specialevents and most feature a themed Marlins giveaway items bundled with the ticket to the game, when ticket packages are purchase at marlins.com/specialevents.

Spring Training

The Marlins Spring Training facility is Roger Dean Stadium in Jupiter, Florida. For the complete Spring Training schedule and ticket information, call (561) 775-1818 or go to marlins.com/Spring. The Marlins share their Spring Training complex with the St. Louis Cardinals.

Suites

Enjoy watching Miami Marlins games in a private suite. A suite is the perfect location to host your valued clients, employees, friends and families. To learn about Mini, Half and Full-Season Suite Plans, please contact the Suites Department at (305) 480-2522 or email Suites@marlins.com. The various suites inside Marlins Park are:

  • Founders and Legends Suites Located behind Home Plate, these exclusive suites offer upscale contemporary furnishings, exquisite five-star quality food and beverage options and accommodate up to 22 Guests.
  • MVP Suites Located along the 1st and 3rd Base Foul Lines on the Legends Level, each suite is unique to a past Marlins great and accommodates up to 16 Guests.
  • Fiesta Suites Fiesta Suites are great for your group on a nightly basis. Our Fiesta Suites are located down the 1st Base Foul Line on the Legends Level and can be configured to hold 24 to 56 Guests.
  • Championship Suites Host your event in one (1) of our two (2) Championship Suites, the ideal location to entertain groups of 40 or more Guests.
  • Hall of Fame Marlins Park has an all-inclusive club on the Legends Level. Guests enjoy a first-class, relaxed atmosphere to network and entertain.

Sunday Fundays

Every Sunday home game is a Marlins Sunday Funday. Guests are invited to enjoy pregame festivities on the West Plaza, entertainment and activities throughout the game, and kids 12 years of age and under can run the bases after the game. For a full list of Sunday Funday promotions and giveaways, go to marlins.com/sunday.

Diamond Dash:

As part of Sunday Funday, all kids 12 years of age and under will be able to run the bases on the field immediately following every Sunday home game at Marlins Park. Once the game has ended, kids and parents or chaperones should proceed to the bottom of the 1st Base Helix Ramp through the Promenade Level by Section 6. Billy's Bunch members and Season Ticket Holders may show their membership card at the bottom of the ramp to gain access to the VIP Diamond Dash line.

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Taxi Stand

The Marlins Park Taxi Stand is located outside of Home Plate Entrance on Marlins Way (NW 16th Avenue) between NW 5th Street and NW 6th Street.

Ticket Office

The Marlins Park North Ticket Office is located on Felo Ramirez Drive (NW 6th Street). To purchase individual game tickets online or by phone, please visit marlins.com/tickets or call (305) 480-2521.

Hours of Operation

Non Game Day:

  • Monday - Friday: 9:00 AM - 5:00 PM
  • Saturday: 10:00 AM - 4:00 PM
  • Sunday: Closed

Game Day:

  • Monday - Friday: 9:00 AM - end of the 7th inning
  • Saturday: 10:00 AM - end of the 7th inning
  • Sunday: 10:00 AM - 4:00 PM
    • Section 15 will available for Guests to purchase tickets until the end of the game

Ticket Office hours are subject to change without notice.

Lost/Stolen Tickets

Tickets are valuable items, and the Marlins recommend that Guests keep them in a secure place. Lost or stolen tickets can be replaced only under the terms and conditions set forth by the Marlins and only to the account holder of record. If tickets are lost or left at home, or an incorrect ticket is presented for admission, the account holder of record is required to purchase replacement tickets to cover the missing tickets. Tickets that are reported stolen are replaced only when an official police report is provided to the Marlins Park Ticket Office. Stolen tickets, with a police report, will be replaced without charge. Replacement tickets may not be exchanged. Replacement tickets, once issued, will not be replaced if lost or stolen.

Will Call

VIP, player, umpires and scout tickets can be picked up at Window 1 at the North Ticket Office, one hour prior to first pitch. A valid ID that matches the Will Call name is required to receive tickets.

Tickets

All seat locations are subject to availability and dynamic pricing.

Tickets may not be used by the ticket holder/licensee or anyone else other than the Marlins for advertising, promotion or other commercial purposes, including but not limited to: contests, auctions, sweepstakes and giveaways. Time, opponent, date and team rosters and lineups, including the Marlins roster and lineup, are subject to change. For more information, please visit marlins.com/tickets.

Miami Marlins, L.P. reserves the right to decline, reject, and/or cancel any ticket or ticket package purchase and refund the purchase price paid for any remaining games for violation of any Marlins ticket sales policy or the terms and conditions printed on each ticket, as determined in the Marlins' sole reasonable discretion. Miami Marlins, L.P. also reserves the right not to sell to and/or cancel any purchase made by individuals or companies whose intent is to resell more than 30% of a purchased season ticket package. The purchase of a season ticket package by an individual or company with such intent shall require the expressed written consent of Miami Marlins, L.P., as provided by a Ticket Sales executive at the Vice President level or higher.

Digital Ticketing

Tickets purchased at marlins.com can be viewed, scanned and forwarded using the official Marlins Park mobile app: the MLB.com Ballpark app. Once a Guest has logged in with a marlins.com account username and password, he/she can view tickets and display ticket barcodes directly on his/her mobile devices for entry into Marlins Park. Guests may also easily forward tickets to friends directly from the app.

Advance Tickets

Guests are encouraged to purchase tickets well in advance of game day, at the Marlins Park North Ticket Office, by phone, online and during any game day at the Ticket Office Windows or kiosks located around Marlins Park.

Group tickets

Groups of 20 or more save 10% - 20% off the single game ticket prices. In addition there are a number of unique gameday special events scheduled throughout the season. The Marlins also offer various gameday suite rentals and party area options. For more information, visit marlins.com/groups or contact the Group Sales Department at (305) 480-2523 or Groups@marlins.com.

Upgrades

Guests hoping to upgrade or change their seat location may inquire with the Ticket Office staff at Guest Services Centers inside Marlins Park until two (2) hours after the scheduled start time. In the event that an upgrade is available and the new ticket(s) value is greater than the original ticket(s) being presented for upgrade, the difference in price may be paid by cash or credit card.

Ticket Offers

The Miami Marlins offer recurring ticket offers for fans to enjoy.

  • Burger and Beer Fridays: A ticket, a burger and a beer! Burger and Beer Fridays are back by popular demand! Games start as low as just $30. There's no better way to unwind after the grind than with a burger and a craft beer. The following blackout date applies: Friday, June 23 vs. Chicago Cubs. Fans will receive ticket(s) and voucher(s) in the mail if purchased more than seven days prior to the game. Tickets purchased within one week of the game date can be picked up at Will Call, located at the North Ticket Office. Mobile and print-at-home tickets are not available.
  • All You Can Eat Saturdays: Saturdays in April, May and September are scheduled to be a feast for those who purchase a special All You Can Eat Saturday ticket offer package. This special ticket offer bundles all of your favorite ballpark treats into one grand slam. Prices start at just $30 and include a game ticket, as well as unlimited Nathan's hot dogs, peanuts, popcorn, nachos, Pepsi soft drinks and Aquafina water. This offer is valid for Saturday home games during the months of April, May and September only.
  • Aquafina Family Four-Pack: That's four Aquafina waters or Pepsi soft drinks, four Nathan's all beef hot dogs and four tickets. Games start at just $84. Our Sunday games feature kid-friendly pregame entertainment, live music, games, giveaways and so much more. Plus, kids can run around the bases as part of Diamond Dash after each Sunday home game! The following blackout date applies: Sunday, June 25 vs. Chicago Cubs. Fans will receive tickets and vouchers in the mail if purchased more than of seven days prior to the game. Tickets purchased within one week of the game date can be picked up at will call, located at the Marlins Park North Ticket Office. Mobile and print-at-home tickets are not available.
  • Flash Offer Mondays: Every Monday during the season at 3:05 PM, we'll unveil a special Flash Offer of the week. The offer will change each week and will only be available for a select amount of time.
  • Salute and Serve Mondays: We invite those who serve to spend Mondays at Marlins Park. Active and retired U.S. military personnel, veterans, firemen and women and police men and women receive two complimentary tickets when showing their official service IDs at the Marlins Park Ticket Office. While we salute everyone who serves, this offer is limited to U.S. military, veterans, fire and police with valid ID only. This offer is only valid for pick up at the Center Field Entrance, starting at 5:30 PM on the day-of-game. Once tickets are received, the Guest must enter the ballpark.
  • Half-Priced Tuesdays: Tuesday home games are already discounted relative to other days of the week. This season, Half-Priced Tuesdays return to Marlins Park. We went ahead and discounted each Tuesday's ticket prices - with certain seating areas discounted all the way up to 50%! All you have to do is make your purchase.
  • Wellmax Senior Thursdays: Fans 65 and older receive a complimentary ticket to most Thursday home games in 2017. Blackout rules apply. Wellmax Medical Centers is taking care of our fans. Fans 65 and older receive a complimentary ticket to Thursday home games in 2017. Valid identification must be shown at the Marlins Park East Ticket Office for redemption. This offer is only valid for pick up at the Marlins Park East Ticket Office starting at 5:30 PM on the day-of-game. Once tickets are received, the Guest must enter the ballpark. The following blackout dates apply: Thursday, April 13 vs. New York Mets and Thursday, June 23 vs. Chicago Cubs. This offer is only valid for pick up at the East Plaza entrance starting at 5:30 PM on the day of game. Once tickets are received, the Guest must enter the ballpark.

To view a calendar of available games and ticket offers, go to marlins.com/ticketoffers. For a full list of promotions and giveaways, visit marlins.com/promotions.

Tours

Guests can now experience a behind-the-scenes tour of the new, state-of-the-art Marlins Park.

  • Ballpark Tours are available for a fee of $10 per person.
  • Tours operate only on Monday, Wednesday, Friday and Saturday at 10:00 AM, 12:00 PM and 2:00 PM, except when the Marlins play at home or when other major events are scheduled at Marlins Park.
  • Group tours, available for groups of 25 people or more, are available by appointment only by contacting tours@marlins.com.
  • For more information, please visit marlins.com/tours, call 1-877-MARLINS or email tours@marlins.com.
  • All sites on the tours are subject to availability. The Marlins reserve the right to cancel all or part of any tour.
  • All tickets can be purchased at the New Era Team Store (located at the West Plaza of Marlins Park, 501 NW 16th Avenue, Miami, FL 33125) and are for the time and date specified. Tickets are non-exchangeable and non-refundable.

W

Water Fountains

Water Fountains are in the following locations:

Promenade

  • Sections 2, 3, 11, 21, 22, 24, 35, 36 and 39

Legends

  • Sections 209 and 221

Vista

  • Sections 303, 308, 313, 316 and 320

View a map of Marlins Park using the official Marlins Park mobile app: the MLB.com Ballpark app.

Website

The official Miami Marlins website provides the latest Marlins information and can be found at marlins.com and marlinsbeisbol.com.

Guests can enjoy free Wi-Fi and free Charging Stations throughout Marlins Park to allow them access to marlins.com, as well as access to post photos and commentary of their Marlins Park experience!

  • Snapchat (marlinsmlb)
  • Instagram (@marlins, @marlinspark)
  • Facebook (facebook.com/marlins, facebook.com/marlinsbeisbol, facebook.com/marlinspark)
  • Twitter (@marlins, @LosMarlins, @MarlinsPark, @Marlins Ayudan, @BillyTheMarlin)
  • Pinterest
  • Google+
  • Tumblr and more

On Cloud Conine" blog (oncloudconine.mlblogs.com)

Also download the MLB.com Ballpark app and the MLB.com At Bat app to support your experience! Please see "Mobile Applications" for further information.

Wi-Fi Access

Marlins Park is proud to offer free Wi-Fi access to all Guests. Marlins Park is also equipped with cellular application services to strengthen your mobile carrier's signals inside Marlins Park. Download the MLB.com Ballpark app to complement your experience with access to your game tickets, access to order food from your device, access to Ballpark maps, access to live in-game seat upgrades and much more!

What did we miss?

As a way to stay current and provide Guests with the best Ballpark amenities and features possible, we welcome your feedback, questions, suggestions and recommended improvements by submitting them to one of the Guest Services Centers, or by emailing us at ballparkfeedback@marlins.com.