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The Official Site of the Boston Red Sox
Fenway Park Accessibility

Accessible Parking

Accessible Seating / Companion Seating

Accessibility Assistants

Alternate Format Materials

Braille and large print schedules are available in the Red Sox Ticket Office and at the Fan Information Booths at Gates B, D, and E. They can also be mailed out upon request by calling (877) RED-SOX9. Braille signage is located outside all elevators on each level.

Assisted Listening Devices

Automated Teller Machines

Captioning

Concessions

All concession locations are accessible. Guests are welcome to speak to any uniformed staff member for additional assistance.

Dietary Restrictions

Guests are allowed to bring in special dietary food/beverage to the ballpark. Alcohol in any form is not allowed. Guests are encouraged to ask for the security supervisor at any gate before entering.

Drop-off / Pick Up Areas

Electrical Outlets

Elevators / Escalators

Emergency Evacuation

In the unlikely event of a ballpark evacuation, dedicated event staff are assigned to each accessible seating location and trained to assist in a safe and orderly evacuation. Fans are encouraged to call (617) 226-6411 to speak to security at any time. Fans can also text 23215 with keyword "security" followed by a message. In the unlikely event of a ballpark evacuation, designated event staff are assigned to each accessible seating location to assist in a safe evacuation.

Entry and Carry in Policy

All five entry/exit gates are accessible and fans are free to enter any gate with any ticket.

Below is a list of prohibited items at Fenway Park. Fans requesting special accommodations should reach out to Fan Services at (617) 226-6381 in advance or speak to the Security Supervisor at their gate of entry.

All persons, bags, and personal items are subject to inspection before entering Fenway Park. No bag or item larger than 16"x16"x8" will be permitted inside the Park.

Hard sided coolers, glass containers, cans, bottles (except sealed water bottles of 16 oz or less), alcoholic beverages, noise-making devices, illegal substances, firearms, flag poles, sign poles, brooms (or other similar props that may be dangerous or cause injury, knives, box cutters, pepper spray, Mace, any commercial audio/visual equipment, signs, costumes, clothing or item that may be deemed offensive.

Umbrellas are allowed inside Fenway Park but may only be used during an official rain delay Cameras and video cameras are permitted but cannot be used to reproduce the game and must not interfere with other fans' enjoyment of the game Fans will not be able to store any prohibited items at Fenway Park.

Fan Texting

Fans are encouraged to send a text message to 23215 with the keyword "security" followed by a message.

First Aid

Guest Services

Interpreting Services

Public Transportation

The Yawkey Station is an accessible MBTA commuter rail train station located across from Fenway Park. There are two accessible MBTA green line stations (Kenmore and Fenway) located near the Park. Several MBTA bus lines stop in various nearby locations. For additional information, visit the Fenway Park Directions.

Quiet Room

Fenway Park does not have a designated quiet room for each game. Each season we celebrate Autism Speaks for a specific game and make a quiet room available in the Champion's Club in right field. Fans with concerns for all other games should check in at one of the Fan Information Booths at Gates B, D or E.

Restrooms / Family Restrooms

Service Animals

Suites

All private suites on the Dell Technologies Level are accessible and have a private restroom. The day of game suites on level 5 are wheelchair accessible with public accessible restrooms nearby.

Telephone / TTY

Ticket Information

Water Fountains

Wheelchair Services

Comments/Suggestions/Questions

The Boston Red Sox constantly strive to improve the accessibility of Fenway Park for all fans. Our mission is to provide the highest levels of service, warmth, and hospitality and create lasting memories for all who visit. We value your feedback, please contact Fan Services at fanfeedback@redsox.com or 617-226-6831 with any comments or suggestions on how we can improve your experience. For ticket inquiries please contact the ticket office at 877-REDSOX9 or TTY 617-226-6644.