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The Official Site of the Kansas City Royals

Kauffman Stadium Guest Services

Contact Guest Services by using one of the below options:

Option #1: Download the free MLB.com Ballpark app. Under "Teams" select Kansas City Royals. Use the tabs under Services and Information on the main screen for real time responses with Guest Service Representatives during home games.

Option #2: Email guestservice@royals.com with a brief description of the issue and where the problem is occurring (Section/ Row/ Seat). If you would us to contact you by phone to follow up, please include your mobile phone number.

Option #3: Call 816-504-4040, Option 5 to talk to Guest Services.

Option #4: Tweet @RoyalsAssist with your issue or if we can assist you during your visit.

Option #5: Text "ASSIST" followed by issue and seat location as one text to 42682 (only monitored when gates open until the end of the game).

Option #6: Visit our Guest Services Office on either the plaza or view level concourse behind plate (available when gates open until 30 minutes after the game).