Room vs. Executive Suite

Rooms offers fans a safe, private experience at the ballpark, starting as low as 8 tickets, within the $120-$245 per ticket range. Rooms offer sightlines on the 400L Outfield and Bases and are perfect for families, group of friends, or to celebrate a special occasion like a birthday or milestone.

TD Executive Suites are ideal for corporate events, starting at 12 tickets with a price range of $285-$460 per ticket, offering sightlines on the 300L and 400L Infield.

Both offer a unique, private experience at the ballpark like no other.

Tickets

Can I get a refund on my Room?
All sales are final sale for Rooms purchases. Contact the Blue Jays Ticketing Department at 416-341-1234 if you need to reschedule your event.

When is my deadline to purchase additional tickets?
Additional tickets can be purchased (based on availability) up to two business days before your game. Contact the Blue Jays Ticketing Department at 416-341-1234 to purchase.

Do children require a ticket?
Children two years and younger do not require a ticket.

When is my Room payment due?
100% payment at the time of booking.

Online Ticket Management

Can I receive printed tickets?
Rogers Centre has gone mobile – all tickets are available online through Ticketmaster Account Manager. You will receive an email when you can begin to manage your tickets online.

Catering

Can I bring outside food or beverages to my suite?
There is no outside food or drinks allowed on the 300 and 400 levels of Rogers Centre. Food and beverage service can be arranged with our catering partner, Aramark, in advance of your event or on event day. Information on food and beverage for your Room will be released in the new year.

Is food and beverage included?
Food and beverage is an available service beyond the cost of your Room. The Blue Jays are partnered with Aramark food services who provide food and drink service.

How is the service different compared to an Executive Suite?
Rooms offer fans a private space on the 400L, without the high costs of an Executive Suite. There is a shared host amongst the Rooms, vs Executive Suites having a dedicated host. Food can be pre-ordered or ordered from a limited event day menu. On the day of the event, food and beverage is ordered using Mobile Ordering which is delivered to the Room. Click here to access the Mobile Ordering menu. If you are looking for the premium service of a dedicated 1:1 host for in-suite service, click here for information on our Executive Suites.

Stadium Access

Which gate should I enter through?
For bookings of Rooms 402-447 – enter through Gate 3, and Rooms 462-498 – enter through Gate 13. These are dedicated entrances to the 400 level.

Is re-entry permitted?
Re-entry is not permitted at Rogers Centre. Once a guest has had their ticket scanned, they are not permitted to exit and re-enter the stadium.

Can I access the main concourse levels with my rooms ticket?
Room holders are permitted to access the 100, 200 and 500 levels through the elevator. Please keep your ticket with you at all times in order to return to the 400 level.

Can I bring my luggage/stroller to my room?
Luggage and strollers are permitted, but are subject to a security check.

When must I vacate my room after the game?
Must be vacated 20 minutes after the end of the game

Can I bring outside food or beverages to my suite?
There is no outside food or drinks allowed on the 300 and 400 levels. Food and beverage service can be arranged with our catering partner, Aramark, in advance of your event or on event day.

Is food and beverage included?
Food and beverage is an available service beyond the cost of your room. The Blue Jays are partnered with Aramark food services who provide food and drink service.

Event Enhancements

Can I decorate?
Yes, you can bring in décor, such as centerpieces, party favours and napkins. Please respect the following limitations: No balloons are permitted at Rogers Centre, and no tape is permitted on the walls

Can I bring a cake?
While outside food or drink is not permitted, we make exceptions for celebratory cakes. You are welcome to bring a cake, however, please notify our food provider Aramark if you will be bringing in a cake

Can I bring gifts into the stadium?
Gifts are permitted into Rogers Centre, excluding alcohol, subject to a security check

I have a room on a giveaway day-will we be guaranteed the giveaway item for our suite guests?
Giveaways will be handed out at the entrance gate, please arrive early to Rogers Centre to increase your chances of receiving a giveaway.

Parking

Do you offer parking?
For an additional cost we offer bus or accessible parking.
The bus parking lot is located at 305 Bremner Blvd., at the south end of Rogers Centre. Accessible parking spaces are in the Rogers Centre underground parking lot. Both are subject to availability and can be purchased for your game by contacting the Blue Jays Ticketing team at 416-341-1234.