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Fundraising at the Park

Knock your organization's fundraising goals out of the park!

Each year Delaware North Companies Sportservice donates over $1,000,000 to Cleveland area non-profit organizations that participate in our fundraising program.

The Cleveland Indians DNC Sportservice team is looking for spirited, service-oriented volunteer groups to provide first-class guest service in our concession stands and in-seat vending. If you are, or know of, a church group, school or other charitable not-for-profit organization interested in earning funds, please contact us.

If you want to learn how a minimum of 10 volunteers working 10 events can earn $6,000, view our program information and frequently asked questions.

We hope you consider this opportunity to partner with Cleveland Indians DNC Sportservice to provide funds for your non-profit organization. Join the team behind the team serving millions of fans each year!

Indians Sportservice Donated Over $1,000,000 to Northeast Ohio Charities

Some of the groups that benefited by volunteering at Progressive Field:

  • Altenheim
  • American Elite
  • BAC
  • Bonnye's Boosters
  • Bellaire Puritas Development Corp.
  • Calvary UMC
  • Church In Cleveland
  • CWRU Swim
  • Daughter Clodfelter
  • First Greater New Zion
  • Forestwood Skating
  • HASI
  • Immanuel ULC
  • Independent Hearts
  • John Ford High School
  • Kent State Construction Mgmt
  • Kent State Field Hockey
  • Kiwanis
  • Madison Soccer
  • Menlo Park
  • Mount Haven
  • NDCL
  • New Hope Chapel
  • Northern Ohio Pharmacy
  • Ohio Cheer Explosion
  • Ohio Bethlehem
  • Parma Hockey
  • Parma Wildcats
  • People Helping People
  • SAE
  • Sherry's Team Players
  • St. Charles Borromeo
  • St. Paul Holy Name
  • West Denison Baseball

Program Information

Delaware North Companies Sportservice has partnered with the Cleveland Indians since 1994. Opportunities are available each season for non-profit groups to provide food and beverage service to our fans in exchange for a donation to their organization.

Groups vary in size and commitment level, but all are enthusiastic and committed to providing excellent guest service. We request a minimum commitment of 10 (or more) volunteers for a minimum of 10 events.

Groups will need to commit to an agreed upon number of dates per season. Groups must provide a W-9, proof of 501(c)3 status as well as certify they carry general liability insurance. All donation checks will be made to the organization name listed on the 501(c)3 form. 

Your organization provides the manpower - Indians Sportservice will provide the tools you need to be successful - training, food items stocked in stand, uniform shirts and a supportive supervisory staff to answer your questions. 

Concession Workers

  • Must be 18 years of age
  • Group members work together in a concession stand selling hot dogs, beer, soda, nachos, etc.
  • The group is responsible for the safekeeping/controls of all cash and food and beverage inventory. Shortages will be deducted from donation.
  • The number of volunteers required to work in a stand is 8-15.
  • Volunteers must begin to report 3.5 hours before event begins.
  • Groups who arrive with the required number of volunteers will be guaranteed to receive at least $60 per required volunteer (minus any cash and inventory shortages that may occur) or 10% of net sales, whichever is greater.
  • Each group is required to work at least 10 events throughout the regular baseball season including one Sunday.
  • Volunteers must attend all required training sessions including; 4-hour orientation session, alcohol service training (TEAM) and Cleveland Indians guest service training.
  • Uniform: Volunteers will need to provide their own black pants, belt, and comfortable closed toe and heel rubber-soled shoes. Sportservice will provide uniform shirt and a startup inventory of hats.

Beverage Vendors

  • Must be 19 years of age
  • Report 1.5 hours before game
  • Volunteer vendors sell various products to fans in their seats.
  • Volunteer vendors bring their own change (minimum of $25.00).
  • Group size: 6-20
  • Uniform: Volunteers will need to provide their own black pants, belt, and comfortable closed toe and heel rubber-soled shoes. Sportservice will provide uniform shirt and a startup inventory of hats.

For more information please contact us at 216.420.4056 or

Frequently Asked Questions

1. What is a W-9 Form/How do we get a W-9 Form?
The IRS Form W-9, Request for Taxpayer Identification Number and Certification Form, is your employer identification number from the IRS. 

2. What dates are available?
All 81 home games, as well as special events. Dates will be arranged in advance through our fundraising department. 

3. How do we qualify to volunteer at Progressive Field?
Each interested organization is required to certify they carry general liability insurance and submit a W-9 and copy of 501(c)3 status before a contract will be executed. DNC may also request an in-person interview with the group leader. 

4. Do you train us how to operate the equipment? Does everyone need to attend the training class?
Yes, each group member will attend training sessions to adequately prepare them for the responsibilities of the position before they participate. Each member of the group must attend a four-hour orientation (This "In Stand" training includes equipment, inventory and cash register procedures), as well as alcohol awareness training (TEAM) and Cleveland Indians guest service training. All new members must attend these sessions before being able to participate. 

5. How much can my group earn?
Donations typically vary depending upon attendance and sales. Sportservice guarantees a minimum donation of $60* per volunteer required per event or 10% of new sales, whichever is greater*.

*All cash or inventory shortages that may occur will be deducted from the donation amount, organizations or groups must meet contract requirements. 

6. How many volunteers are needed per event?
There is a minimum of ten volunteers per event. More volunteers will qualify you for a larger stand and bigger earning potential. 

7. What are the age requirements?
The minimum age is 18 years of age for Concession Stand attendants and Beverage Vendors is 19 years of age. Ohio State law requires all those pouring, selling, serving beer be 19 or older. A limited number of participants may be 18 years of age to assist in food preparation. 

8. How many volunteer dates are required?
Each group must commit to a minimum of 10 events each season including one Sunday. Donations may increase or decrease based upon commitment. 

For more information please contact us at 216.420.4056 or

Contact Us

If you are interested in this opportunity with Delaware North or would like more information, please call 216.420.4056 or email us at