Chicago White Sox 2024 season advisory

Game Day Information for Fans Attending 2024 Home Opener and Regular Season Games

March 26th, 2024

CHICAGO – The Chicago White Sox provide “Know Before You Go” information and tips for an enjoyable experience at the ballpark this season.

White Sox Home Opener

  • The White Sox Opening Day at Guaranteed Rate Field is scheduled for Thursday, March 28 vs. Detroit at 3:10 p.m. CT (A Clear Tote Bag, presented by BMO, given to all fans).
  • On the day of the home opener only, parking lots open three hours prior to first pitch, and gates open two hours prior to first pitch.
  • Large crowds are expected for White Sox Opening Day on March 28. Fans are encouraged to arrive early and avoid the rush.

Gate Opening Times and Ballpark Entry

  • For the remainder of White Sox home games, gates open 90 minutes before games. Fans are encouraged to enter the ballpark at least 30 minutes before scheduled first pitch to avoid the rush of fans closer to first pitch.
  • Fans arriving from the north side of the ballpark, including by rideshare or public transportation, should use Gate 5 as the fastest and easiest way to enter the ballpark.
  • Fans arriving from the south side of the ballpark should enter through Gate 2 (right field corner) or Gate 3 (first base side).
  • Fans visiting the Patio should enter through Gate 1.
  • Fans with tickets for a Diamond Suite, Upper Terrace or Guaranteed Rate Club should enter the ballpark through Gate 4 elevators (home plate).
  • Fans sitting in the Wintrust Scout Seats should enter through Gate 3½.
  • All White Sox tickets are mobile. Fans are strongly encouraged to have their game tickets downloaded onto their smartphone in advance through the MLB Ballpark or Ticketmaster app, or online through the White Sox Account Manager page (whitesox.com/myaccount under “Account Manager”).
  • For more information about mobile ticketing and managing tickets on your smartphone, visit whitesox.com/mobiletickets.

Parking Information

  • Residents and fans must follow neighborhood parking restrictions surrounding the ballpark area, displaying the required parking permits, and adhering to other regulations in effect on game days.
  • All parking transactions with official staff are conducted within the parking lot and NOT prior to entry or outside of any parking lot or on city streets. In addition, all official staff conduct transactions with credit/debit cards only.
  • Prepaid parking passes are accepted at parking lots located on the north side of the ballpark – Lots A, B, C and G. Day-of-game parking is available in the Credit/Debit Lots – F and L – located south of the ballpark.
  • Fans holding prepaid parking passes traveling from the north exit at 31st Street and fans who are traveling from the south exit at 35th Street.
  • Day-of-game credit card customers traveling from the north exit at 35th Street, follow Wentworth Avenue to 37th Street and turn right.
  • Day-of-game credit card customers traveling from the south proceed to 39th Street/Pershing exit, follow LaSalle Street to 39th Street and turn left onto 39th Street to Princeton Avenue.
  • Parking lots open two hours before the start of every game (except for the home opener). Fans holding mobile prepaid parking passes should display the passes prominently as they approach the parking lots.
  • Fans are encouraged to purchase parking in advance for $27 on Monday-Saturday games; $17 for Coke Zero Sugar Family Sundays at whitesox.com/parking. Limited day-of-game online/in-person parking is available in Credit/Debit Lots for $30 on Monday-Saturday games and $20 on Coke Zero Sugar Family Sundays.
  • Lot B at Gate 5 of the ballpark is designated for cars displaying state-issued disability placards or license plates. In addition, any guests in need of assistance will be allowed by ballpark personnel to be dropped off and/or picked up in Lot B. Fans will have access to Lot B and Gate 5 (located north of the ballpark; across 35th Street) via 33rd Street.
  • Fans should visit whitesox.com/parking for more information about parking and for directions to their designated parking lot.
  • Fans should note that street closures and changes to traffic patterns are to be expected on game days. It is strongly recommended that fans map their routes before heading to the ballpark.
  • Tailgating is permitted in parking lots. Fans who tailgate must set up in their respective parking space and avoid blocking pathways and traffic. Fans have the option to purchase reserved tailgating spaces in Lot E, which includes a dedicated tailgate space, early access and close proximity to gates. Visit whitesox.com/tailgating for more information.

Public Transportation

  • Public transportation is highly recommended. The CTA Red Line stops near the ballpark at the Sox-35th Street station, and the Green Line is just two blocks farther east at the 35th Street station.
  • A Metra stop at 35th Street is conveniently located just east of the Dan Ryan Expressway, along the Rock Island line. For the most up-to-date game day service information, including weekend inbound train schedules to meet the various scheduled first pitch start times, check metrarail.com.

Rideshare Services

  • Fans are encouraged to take a rideshare service to Guaranteed Rate Field.
  • The Uber Lot is located in Lot A on the Wentworth Avenue side for pick-up and drop-off. The lot is open until one hour after the conclusion of the home games.
  • Fans arriving by a rideshare service should enter and exit the ballpark through Gate 5.

Additional Fan Information

  • Guaranteed Rate Field is cashless, including parking lots, retail shops and concessions stands. Fans who are holding cash and do not have credit cards can purchase White Sox gift cards at retail locations or at the Chicago Sports Depot.
  • Single-pocket clear tote bags (12” x 12” x 6” or smaller), clutch purses (9" x 5" x 2" or smaller) and diaper bags when an infant is present are permitted to carry into the ballpark. No backpacks or other bags are allowed. Guests with medical necessities (breast pumps, Insulin, epi-pens, oxygen and other medical devices) may be allowed to carry those items into the ballpark and will be subject to search.