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Frequently Asked Questions

Please note: Theme Night tickets are subject to dynamic pricing and have the potential to increase in price as the game approaches.

What are Theme Nights?

  • Theme Nights provide fans of all ages and backgrounds the opportunty to come together to celebrate Guardians baseball in fun and unique ways!
  • Throughout the 2025 season, fans will be able to buy specific Theme Night tickets that include limited-edition promotional items and/or access to one-of-a-kind experiences related to the theme of the game.

What is the difference between a Theme Night and a promotional item/gate giveaway?

  • Theme Nights are specific tickets for select games throughout the season with designated seating locations that include a limited-edition promotional item or access to a special experience. These items or experiences are only available to fans that purchase a Theme Night ticket. Fans must purchase the Theme Night tickets via cleguardians.com/themenights. Purchasers must show their valid Theme Night ticket at a designated location to pick up their items.
  • Guardians promotional items/gate giveaways do not require a Special Ticket purchase. Promotional items are distributed to a limited number of fans upon entry into the ballpark (ex. 10,000 fans, 15,000 fans, etc.). Tickets can be purchased online at cleguardians.com.

Are Theme Nights the same as Special Ticket Packages offered in previous seasons?

  • Theme Nights are similar to Special Ticket Packages in that many include a limited-edition promotional item. However, some Theme Nights include access to unique events and experiences instead of a promotional item.

Do I need a separate game ticket on top of the Theme Night ticket?

  • Theme Night tickets are also your ticket to the game. These tickets include access to something extra, like a limited-edition promotional item or access to a special experience.

Do all Theme Nights include a limited-edition promotional item?

  • While many Theme Nights include a limited-edition promotional item with ticket purchase, some Theme Nights include access to a special experience instead of an item. The special experience may include access to a pregame networking event, themed food and beverage options, or access to pregame/postgame entertainment.
  • Please visit cleguardians.com/themenights to learn more about what is included with each Theme Night ticket.

How do I purchase a Theme Night ticket?

  • Theme Night tickets must be purchased through cleguardians.com/themenights; orders placed through other links or web pages will not receive the limited-edition item or access to the special experience.
    • Purchasers cannot use the Theme Night promo code on other web pages.
  • Starting February 16: Select the Theme Night you’d like to purchase and click the BUY NOW button. Follow the prompts to select and purchase your seats.

If I have purchased a regular game ticket for the same game as a Theme Night, will I be able to receive the promotional item?

  • The limited-edition Theme Night items will only be distributed to fans who have purchased Theme Night tickets. Fans must present their valid Theme Night ticket in order to receive the item. Fans who purchased a regular game ticket will not receive the item.

How will I receive my Theme Night promotional item?

  • You will receive an email before the game with detailed information of where and when to pick up your item.
  • On the day of the game, bring your Theme Night ticket to the designated redemption area (as specified in the email). Guardians staff will scan your ticket to verify you have purchased a Theme Night ticket and give you the item.
  • You must present your Theme Night ticket to receive the item.
  • The redemption table will be open until one (1) hour after the first scheduled pitch.
  • Limit one item per person per Theme Night ticket.

If I have purchased multiple Theme Night items, can I pick up items for the other members of my group?

  • Each member of your party must be present and show a valid Theme Night ticket in order to pick up the limited-edition promotional item.
  • Limit one item per person per Theme Night ticket.

I am interested a Theme Night that includes a sized item (t-shirt). How do I select my size?

  • There are two ways to select your size based on how you select your tickets.
  • To select your tickets using the seat map, click on your desired section, then select your preferred seats. The selected seats will show up on the right-hand side of your screen and will show both your seat location as well as the item included. There will be a red edit pencil that you can click on to select your preferred shirt size (adult medium or adult XL).
  • To select your tickets by section, click on your preferred section. The selected section will show up on the right-hand side of your screen; click to expand this section to see the item and sizes available. Adjust the number to the left of the item name to select how many tickets you are purchasing with that size item.

I purchased a Theme Night with a sized item, can I exchange sizes?

  • No; unfortunately, there is no additional inventory to exchange items for alternate sizes. Fans will receive the size indicated on their Theme Night ticket.

If I have purchased a regular game ticket for the same game as a Theme Night, will I be able to access the special event or experience?

  • Only fans who have purchased the Theme Night ticket will receive access to the special event or experience. Fans must present their valid Theme Night ticket in order to enter the event area.

How do I access the special event or experience included with my Theme Night ticket?

  • You will receive an email before the game with detailed information about the special event or experience, including where to go and when to arrive. Please follow these instructions on the day of the game.
  • You must present your Theme Night ticket to receive access to the special event or experience. Fans who do not have a Theme Night ticket will not be able to enter the event area.

Can I exchange my game tickets for a Theme Night?

  • Theme Nights are only available online at cleguardians.com/themenights. Please contact Guardians Fan Services at 216.420.HITS with any questions.

Can I purchase a Theme Night at the Guardians Box Office or Team Store?

  • No; Theme Nights are online only and are available at cleguardians.com/themenights. Progressive Field is a fully-digital ballpark; tickets cannot be purchased at the Fan Services Center or Team Store.

Can I purchase a Theme Night ticket on the day of the game?

  • Theme Night ticket sales will cut off at 12:00 a.m. on the day of the game.
  • Theme Nights tickets are only available while supplies last and may sell out in advance of the game. Please visit cleguardians.com/themenights to check availability.

Can I redeem my Flex Voucher Plan vouchers for Theme Nights?

  • No; Flex Voucher Plans cannot be used to obtain Theme Night tickets.

Where are Theme Night tickets located?

  • Theme Night tickets are available in designated locations throughout the ballpark, except Standing Room Only tickets. Tickets and locations are subject to availability.

Can Theme Night tickets be combined with other ticket offers like the District Ticket?

  • No; Theme Nights cannot be combined with any other ticket offers including, but not limited to, District Tickets, Kids Tickets, Family Value Packs, College Student Offers, Military Offers, or Six Packs.

How many Theme Nights can I purchase?

  • You can purchase up to eight (8) Theme Nights in a single transaction.

I am a Season Ticket Member. Are Theme Night promotional items included in my plan?

  • No; Theme Night items are not included in season ticket plans. Please contact your Account Representative to inquire about securing these items.

I am a Season Ticket Member. Am I able to get the limited-edition promotions items included in Theme Nights?

  • Yes; Season Ticket Members are able to get the items included with Theme Night tickets. Please contact your Account Representative to inquire about securing these items.

Can I electronically forward or resell my Theme Night tickets?

  • Theme Night tickets can be forwarded to other ticket holders; however, tickets cannot be resold.
  • Tickets purchased via a third-party ticket retailer will include tickets only and will not include the item. Only Theme Night tickets purchased on cleguardians.com/themenights will be eligible to receive the limited-edition item.

What happens if the game is delayed or cancelled? Will my Theme Night be rescheduled?

  • If the game is delayed or cancelled after gates open to the public, the Theme Night redemption will take place as scheduled.
  • If the game is delayed or cancelled before gates open to the public, the Theme Night ticket and item will move to the rescheduled game.
  • If necessary, please contact Fan Services 216.420.HITS for additional redemptions options.

I purchased a Theme Night ticket. Will I receive a voucher or coupon for the item?

  • No; Theme Nights look just like regular tickets. The barcode indicates that you have purchased a package and should receive an item. You will not receive a separate voucher or coupon.

I purchased a Theme Night ticket, but was unable to pick up my item by the designated time. Will I still be able to get the item?

  • Theme Night items are not guaranteed if not picked up within one (1) hour after the scheduled first pitch. If you are unable to pick up your item by this time, visit the Lower Fan Services, located behind Section 153, to pick up your item before the end of the game.

I purchased a Theme Night ticket, but I am no longer able to attend the game. Will I still be able to get the Theme Night promotional item?

  • You must be present at the designated game to pick up your Theme Night promotional item.