Celebrate Dyngus Day at Progressive Field. Purchase this Special Ticket Package to receive a red and white Guardians scarf. Plus, enjoy a special event in the Paul Davis Pennant District including a Polish-themed menu, live entertainment and more.
Special Ticket Packages are back for 2026! Formerly known as Theme Nights, Special Ticket Packages provide all fans an opportunity to celebrate Guardians baseball in fun and unique ways. Throughout the 2026 season, fans will be able to buy Special Ticket Packages that include limited-edition promotional items and/or access to one-of-a-kind experiences.
While all fans are eligible to receive gate giveaways upon entry to Progressive Field regardless of ticket type, only those who have purchased a Special Ticket Package are eligible to receive the associated limited-edition promotional item. Similarly, while ballpark-wide events such as Dollar Dog Nights and Fireworks Nights can be enjoyed by all fans, only fans who have purchased a Special Ticket Package are able to participate in the included experiences (i.e. pregame events or receptions).
There are a limited number of Special Ticket Packages available for each game on a first-come, first-served basis and are subject to availability. Special Ticket Packages can be purchased ONLINE ONLY by clicking the “Buy Now” button below.
More Special Ticket Packages will be added throughout the season, so be sure to check back soon!
Please note:
- Special Ticket Packages can only be purchased using the links below; Special Ticket Packages cannot be purchased on the Ballpark App or via any third-party ticketing sites.
- Special Ticket Packages cannot be combined with other ticket offers including District Tickets, Kids Tickets, Family Value Packs or Six Packs.
- Season Ticket Members interested in obtaining Special Ticket Package items should contact the Season Ticket Service Team.
April
Tuesday, April 7 – Dyngus Day Red & White Scarf with Special Event Access

For groups of nine (9) or more, please contact the Group Sales team at 216.420.HITS. Please note: Food will be available in the Paul Davis Pennant District until one (1) hour after first pitch.
Friday, April 17 – City Connect Hockey Jersey

Purchase this Special Ticket Package to get a limited-edition Guardians City Connect hockey jersey, available in size adult medium or adult XL while supplies last.
For groups of nine (9) or more, please contact the Group Sales team at 216.420.HITS. Click here to learn how to select your jersey size.
Friday, April 17 – Youngstown State University Limited-Edition Jersey

Hey there, Penguins! Head to Progressive Field on Friday, April 17, to represent the Guardians and Youngstown State University. The YSU Marching Band will perform the National Anthem before the game. Plus, purchase this Special Ticket Package and receive a limited-edition, co-branded baseball jersey (size adult XL).
For groups of nine (9) or more, please contact the Group Sales team at 216.420.HITS.
Monday, April 27 – Bark in the Park presented by Milk-Bone and Pup-Peroni

Bring your pup and get ready to paw-ty at Progressive Field for Bark in the Park, presented by Milk-Bone and Pup-Peroni on Tuesday, April 22. Dog tickets include a slow-feed bowl!
Bark in the Park access requires both human and dog ticket purchases. Please be aware that pyrotechnics may be used throughout the game.
Monday, April 27 – Mystery Hot Dog Mascot Golf Club Cover

Fore! Join fellow golf enthusiasts at Progressive Field on Monday, April 27. Purchase this Special Ticket Package to receive a plush golf club cover featuring Ketchup, Mustard, Onion or Spicy!
For groups of nine (9) or more, please contact the Group Sales team at 216.420.HITS. Please note: Club covers will be distributed at random; specific mascots cannot be requested or reserved in advance.
May
Saturday, May 9 – Star Wars Grogu Bobblehead

“May the Force be with you” on Saturday, May 9! Purchase this Special Ticket Package to receive a limited-edition Star WarsTM bobblehead featuring Grogu. Plus, enjoy Star WarsTM-themed activities throughout the ballpark, including character appearances, photo opportunities and more.
For groups of nine (9) or more, please contact the Group Sales team at 216.420.HITS. Please note: Fans must purchase this Special Ticket Package to receive the Grogu bobblehead; the first 15,000 fans entering the ballpark are eligible to receive the Kyle Manzardo “The Manzo-lorian” bobblehead gate giveaway, regardless of ticket type.
Sunday, May 10 – Hawken School Limited-Edition Cap

Join fellow Hawken School students, alumni, family and friends at the Guards game on Sunday, May 10. Purchase this Special Ticket Package to receive a limited-edition, co-branded cap.
For groups of nine (9) or more, please contact the Group Sales team at 216.420.HITS.
Monday, May 11 – Peanuts Sally Bobblehead

You won’t want to miss this limited-edition Peanuts “Sally” character bobblehead with your purchase of this Special Ticket Package for Monday, May 11!
For groups of nine (9) or more, please contact the Group Sales team at 216.420.HITS.
Tuesday, May 12 – Asian American Pacific Islander Logo Cap with Special Event Access

Don’t miss the 4th-annual Asian American Pacific Islander Celebration presented by Nestlé on Tuesday, May 12! Purchase this Special Ticket Package to receive a limited-edition cap featuring the Guardians “AAPI C” logo – plus get access to the Paul Davis Pennant District with unlimited food and Pepsi products, live entertainment and more!
For groups of nine (9) or more, please contact the Group Sales team at 216.420.HITS. Please note: Food will be available in the Paul Davis Pennant District until one (1) hour after first pitch.
Saturday, May 16 – Armed Forces Jersey

Show your appreciation for the Armed Forces at Progressive Field! The Guardians will honor current and former members of the military with special tributes throughout the game. Purchase this Special Ticket Package to receive a limited-edition “Camo C” jersey, available in size adult medium or adult XL while supplies last.
For groups of nine (9) or more, please contact the Group Sales team at 216.420.HITS. Click here to learn how to select your jersey size.
Saturday, May 16 – Kent State University Limited-Edition Bobblehead with Special Event Access

Calling all Golden Flashes! Alumni, students, parents, friends, and fans of Kent State who purchase this Special Ticket Package will receive a ticket to the May 16 game – plus a limited-edition bobblehead featuring Guards mascot Slider and access to a private event in the Paul Davis Pennant District with unlimited food and Pepsi products.
For groups of nine (9) or more, please contact the Group Sales team at 216.420.HITS. Please note: Food will be available in the Paul Davis Pennant District until one (1) hour after first pitch.
Tuesday, May 26 – Bark in the Park presented by Milk-Bone and Pup-Peroni

Take in a Guardians game with your pup! Bark in the Park, presented by Milk-Bone and Pup-Peroni, returns on Tuesday, May 26. Dog tickets include a Guardians feeding mat.
Bark in the Park access requires both human and dog ticket purchases. Please be aware that pyrotechnics may be used throughout the game.
Friday, May 29 – Baldwin Wallace University Limited-Edition Bobblehead with Special Event Access

Attention all Yellow Jackets! Join members of the Baldwin Wallace University Community at the Guardians game on Friday, May 29. Purchase this Special Ticket Package to receive a limited-edition bobblehead featuring Guards mascot Slider – plus mingle with other students, alumni, and fans at a private event in the Paul Davis Pennant District with unlimited food and Pepsi products.
For groups of nine (9) or more, please contact the Group Sales team at 216.420.HITS. Please note: Food will be available in the Paul Davis Pennant District until one (1) hour after first pitch.
Sunday, May 31 – St. Ignatius High School Limited-Edition Bobblehead

Hey there, Wildcats! Join other St. Ignatius High School students, alumni, and supporters at the Guardians game on Sunday, May 31. Purchase this Theme Night ticket to receive a limited-edition bobblehead featuring Guards mascot Slider.
For groups of nine (9) or more, please contact the Group Sales team at 216.420.HITS.
June
Monday, June 8 – Pride Logo Cap with Special Event Access

Celebrate Pride at Progressive Field on Monday, June 8, presented by Nestlé! Purchase this Special Ticket Package to receive a limited-edition cap featuring the Guardians “Pride C” logo. Special Ticket Packages also include access to the Paul Davis Pennant District with unlimited food and Pepsi products, live entertainment and more!
For groups of nine (9) or more, please contact the Group Sales team at 216.420.HITS. Please note: Food will be available in the Paul Davis Pennant District until one (1) hour after first pitch.
Tuesday, June 9 – Pickleball Paddle Cover

Who doesn’t love a good game of pickleball? Purchase this Special Ticket Package and get a ticket to the June 9 game vs. the Yankees and a City Connect pickleball paddle cover.
For groups of nine (9) or more, please contact the Group Sales team at 216.420.HITS.
Friday, June 12 – First Responders’ Hooded Sweatshirt

Celebrate our firefighters, EMTs, police officers, and more on Friday, June 12! Purchase this Special Ticket Package to receive a limited-edition First Responders hooded sweatshirt, available in adult medium and adult XL while supplies last. Proceeds of each ticket support the National Law Enforcement Memorial Fund.
For groups of nine (9) or more, please contact the Group Sales team at 216.420.HITS. Click here to learn how to select your jersey size.
Monday, June 29 – Bark in the Park presented by Milk-Bone and Pup-Peroni

Baseball is for the dogs – especially all Guard Dawgs! Don’t miss Bark in the Park, presented by Milk-Bone and Pup-Peroni, on Monday, June 29. Dog tickets include a Bark in the Park bandana.
Bark in the Park access requires both human and dog ticket purchases. Please be aware that pyrotechnics may be used throughout the game.
Monday, June 29 – Runners’ Belt Bag

Race on over to Progressive Field on Monday, June 29. Purchase this Special Ticket Package to receive a runners’ belt bag with an exclusive City Connect design.
For groups of nine (9) or more, please contact the Group Sales team at 216.420.HITS.
Tuesday, June 30 – Educators’ Crewneck Sweatshirt

Educators deserve extra credit, too! Kick off your summer with fellow teachers, administrators, classroom aides, and support staff at the Guards game on June 30. Purchase Special Ticket Package ticket to receive a limited-edition crewneck sweatshirt, available in adult medium and adult XL while supplies last.
For groups of nine (9) or more, please contact the Group Sales team at 216.420.HITS. Click here to learn how to select your jersey size.
July
Sunday, July 5 – Black Excellence Logo Cap with Special Event Access

Don’t miss the second-annual Black Excellence Celebration presented by Nestlé on Sunday, July 5. Purchase this Special Ticket Package to get a ticket to the game and a limited-edition cap featuring the Guardians “Black Excellence C” logo. Plus, each Special Ticket Package includes access to the Paul Davis Pennant District with unlimited food and Pepsi products, live entertainment and more!
For groups of nine (9) or more, please contact the Group Sales team at 216.420.HITS. Please note: Food will be available in the Paul Davis Pennant District until one (1) hour after first pitch.
Saturday, July 18 – Margaritaville Straw Hat

Hey Parrot Heads! Head to Progressive Field for MargaritavilleTM Day when the Guards take on the Pirates on Saturday, July 18. Purchase this Special Ticket Package to get a MargaritavilleTM straw hat.
For groups of nine (9) or more, please contact the Group Sales team at 216.420.HITS.
Saturday, July 18 – Ohio University Limited-Edition Bobblehead with Special Event Access

Hey Bobcats! Purchase this Special Ticket Package to get a ticket to the July 18 Guardians Game – plus a limited-edition bobblehead featuring mascot Slider. Special Ticket Packages also include access to a private event in the Paul Davis Pennant District with fellow OU students, alumni, and supporters, featuring unlimited food and Pepsi products.
For groups of nine (9) or more, please contact the Group Sales team at 216.420.HITS. Please note: Food will be available in the Paul Davis Pennant District until one (1) hour after first pitch.
Monday, July 20 – Slider Snow Globe

It’s Christmas in July on Monday, July 20, presented by The Salvation Army. Purchase this Special Ticket Package to get a game ticket plus a limited-edition snow globe featuring Santa Slider.
For groups of nine (9) or more, please contact the Group Sales team at 216.420.HITS.
Tuesday, July 21 – Disability Pride Logo Cap with Special Event Access

Plan your trip to Progressive Field on Tuesday, July 21, for the annual Disability Pride Celebration presented by Nestlé. Purchase this Special Ticket Package to receive a limited-edition cap featuring a special “C” logo inspired by the Disability Pride flag – plus, get access to the Paul Davis Pennant District with unlimited food and Pepsi products, live entertainment and more.
For groups of nine (9) or more, please contact the Group Sales team at 216.420.HITS. Please be aware that pyrotechnics may be used throughout the game. Please note: Food will be available in the Paul Davis Pennant District until one (1) hour after first pitch.
August
Saturday, August 1 – Swimmers’ Pool Bag

This Special Ticket Package is making a splash! Purchase this Special Ticket Package to receive a ticket to the August 1 game and a mesh duffle bag perfect for days at the swimming pool.
For groups of nine (9) or more, please contact the Group Sales team at 216.420.HITS.
Tuesday, August 4 – Youth Sliding Mitt

Calling all youth baseball and softball players! This Special Ticket Package includes a ticket to see the Guards take on the Mets on August 4 plus a limited-edition youth sliding mitt.
For groups of nine (9) or more, please contact the Group Sales team at 216.420.HITS.
Wednesday, August 5 – Marvel Spider-Man Bobblehead

With great power comes great responsibility. Purchase this Special Ticket Package for August 5 and get a ticket to see the Guardians face the Mets plus a limited-edition Marvel Spider-Man Bobblehead.
For groups of nine (9) or more, please contact the Group Sales team at 216.420.HITS.
Tuesday, August 18 – Hello Kitty Bobble-Arm Figurine

Purchase this Special Ticket Package to get a ticket to the August 18 game and an exclusive Hello Kitty figurine with a bobble-arm and light-up bow!
For groups of nine (9) or more, please contact the Group Sales team at 216.420.HITS.
Wednesday, August 19 – Healthcare Appreciation Lunch Bag

We’re showing extra love to healthcare workers! Purchase a Special Ticket Package for Wednesday, August 19 and receive an exclusive insulated lunch bag.
For groups of nine (9) or more, please contact the Group Sales team at 216.420.HITS.
Friday, August 28 – Walsh University Limited-Edition Cap with Special Event Access

Join fellow Walsh University students, alumni and fans at the Guards game on Friday, August 28. Purchase this Special Ticket Package to receive a limited-edition, co-branded cap. Special Ticket Packages also include access to a private event in the Paul Davis Pennant District featuring unlimited food and Pepsi products.
For groups of nine (9) or more, please contact the Group Sales team at 216.420.HITS. Please note: Food will be available in the Paul Davis Pennant District until one (1) hour after first pitch.
Sunday, August 30 – Sesame Street Big Bird Bobblehead

‘G’ is for Guardians! Purchase this Special Ticket Package to receive a game ticket and a Big Bird bobblehead on Sunday, August 30.
For groups of nine (9) or more, please contact the Group Sales team at 216.420.HITS.
Sunday, August 30 – Cleveland State University Limited-Edition Bobblehead with Special Event Access

Hey Vikings! Join members of the Cleveland State University community at the Guardians game on Sunday, August 30. Purchase this Special Ticket Package to receive a limited-edition bobblehead featuring Guards mascot Slider. Connect with other CSU supporters at a private event in the Paul Davis Pennant District, featuring unlimited food and Pepsi products.
For groups of nine (9) or more, please contact the Group Sales team at 216.420.HITS. Please note: Food will be available in the Paul Davis Pennant District until one (1) hour after first pitch.
September
Tuesday, September 1 – Harry Potter Hogwarts House Beanie

Hop aboard the Hogwarts Express on Tuesday, September 1! Purchase this Harry PotterTM Special Ticket Package and get a game ticket plus a House beanie hat featuring Gryffindor, Ravenclaw, Hufflepuff, or Slytherin.
For groups of nine (9) or more, please contact the Group Sales team at 216.420.HITS. Please note: House beanies will be distributed at random; specific houses cannot be requested or reserved in advance.
Wednesday, September 2 – Oktoberfest Stein with Special Event Access

Join the Guards for an Oktoberfest Celebration on September 2. Purchase this Special Ticket Package to receive a City Connect stein – plus enjoy a special event in the Paul Davis Pennant District featuring a German-themed menu, live entertainment and more.
For groups of nine (9) or more, please contact the Group Sales team at 216.420.HITS. Please note: Food will be available in the Paul Davis Pennant District until one (1) hour after first pitch.
Monday, September 14 – Bark in the Park presented by Milk-Bone and Pup-Peroni

It's your pup’s day out at Progressive Field! Bark in the Park presented by Milk-Bone and Pup-Peroni returns on Monday, September 14. Dog tickets include a stainless-steel bowl.
Bark in the Park access requires both human and dog ticket purchases. Please be aware that pyrotechnics may be used throughout the game.
Tuesday, September 15 – Hispanic Heritage Logo Cap with Special Event Access

It’s Noche Latina presented by Nestle on Tuesday, September 15! Purchase this Special Ticket Package to receive a limited-edition cap featuring the Guardians “Hispanic Heritage C” logo. Special Ticket Packages also include access to the Paul Davis Pennant District with unlimited food and Pepsi products, live entertainment and more!
For groups of nine (9) or more, please contact the Group Sales team at 216.420.HITS. Please note: Food will be available in the Paul Davis Pennant District until one (1) hour after first pitch.
Saturday, September 19 – University of Akron Limited-Edition Jersey

Zip on over to Progressive Field when the Guardians take on the Athletics on September 19. Purchase this Special Ticket Package to receive a limited-edition, co-branded baseball jersey (size adult XL).
For groups of nine (9) or more, please contact the Group Sales team at 216.420.HITS. Click here to learn how to select your jersey size.
Important Information & Frequently Asked Questions
Please note: Special Ticket Packages are subject to dynamic pricing and have the potential to increase in price as the game approaches.
What are Special Ticket Packages?
- Special Ticket Packages provide fans of all ages and backgrounds the opportunity to come together to celebrate Guardians baseball in fun and unique ways!
- Throughout the 2026 season, fans will be able to buy specific Special Ticket Packages that include limited-edition promotional items and/or access to one-of-a-kind experiences.
What is the difference between a Special Ticket Package and a gate giveaway?
- Special Ticket Packages are specific tickets for select games throughout the season with designated seating locations that include a limited-edition promotional item or access to a special experience. These items or experiences are only available to fans that purchase a Special Ticket Package. Fans must purchase the Special Ticket Packages via cleguardians.com/special. Purchasers must show their valid Special Ticket Package ticket at a designated location to pick up their items.
- Guardians gate giveaways do not require a Special Ticket Package purchase. Gate giveaway items are distributed to a limited number of fans upon entry into the ballpark (ex. 10,000 fans, 15,000 fans, etc.).
- All ticket holders are eligible to receive a gate giveaway item upon entry to the ballpark, regardless of ticket type (adult ticket, discount ticket, etc.); fans with Special Ticket Packages are also eligible to receive these gate giveaways. However, only fans who have purchased a Special Ticket are eligible to receive the Special Ticket Package item.
Are Special Ticket Packages the same as Theme Night tickets offered in 2025?
- Yes! Special Ticket Packages are just like Theme Night Tickets; packages include a limited-edition promotional item and/or access to a unique event or experience.
Do I need a separate game ticket on top of the Special Ticket Package ticket?
- Special Ticket Package tickets are also your ticket to the game. These tickets include access to something extra, like a limited-edition promotional item or access to a special experience.
Do all Special Ticket Packages include a limited-edition promotional item?
- While many Special Ticket Packages include a limited-edition promotional item with ticket purchase, some Special Ticket Packages include access to a special experience instead of an item. The special experience may include access to a pregame networking event, themed food and beverage options, or access to pregame/postgame entertainment.
- Please visit cleguardians.com/specials to learn more about what is included with each Special Ticket Package.
How do I purchase a Special Ticket Package?
- Special Ticket Packages must be purchased through cleguardians.com/specials; orders placed through other links or web pages will not receive the limited-edition item or access to the special experience.
- Purchasers cannot use the Special Ticket Package promo code on other web pages.
- Starting February 16: Select the Special Ticket Package you’d like to purchase and click the BUY NOW button. Follow the prompts to select and purchase your seats.
- Special Ticket Packages are not available to purchase via the Ballpark App or any Third-Party ticketing site.
How do I know if I have purchased a Special Ticket Package?
- Please check the information on your mobile ticket to confirm if you’ve purchased a Special Ticket Package. Valid Special Ticket Package tickets will have the package and/or the associated item listed on the mobile ticket above the bar code (i.e. “STARWARS”).
If I have purchased a regular game ticket for the same game that Special Ticket Package is offered, will I be able to receive the promotional item?
- The limited-edition Special Ticket Package items will only be distributed to fans who have purchased Special Ticket Package tickets. Fans must present their valid Special Ticket Package ticket in order to receive the item. Fans who purchased a regular game ticket will not receive the item.
How will I receive my Special Ticket Package promotional item?
- You will receive an email before the game with detailed information of where and when to pick up your item.
- On the day of the game, bring your Special Ticket Package ticket to the designated redemption area (as specified in the email). Guardians staff will scan your ticket to verify you have purchased a Special Ticket Package ticket and give you the item.
- You must present your Special Ticket Package ticket to receive the item.
- The redemption table will be open until one (1) hour after the first scheduled pitch.
- Limit one item per person per Special Ticket Package
If I have purchased multiple Special Ticket Packages, can I pick up items for the other members of my group?
- Each member of your party must be present and show a valid Special Ticket Package ticket in order to pick up the limited-edition promotional item.
- Limit one item per person per Special Ticket Package
I am interested a Special Ticket Package that includes a sized item (t-shirt, jersey, sweatshirt). How do I select my size?
- There are two ways to select your size based on how you select your tickets.
- To select your tickets using the seat map, click on your desired section, then select your preferred seats. The selected seats will show up on the right-hand side of your screen and will show both your seat location as well as the item included. There will be a red edit pencil that you can click on to select your preferred shirt size.
- To select your tickets by section, click on your preferred section. The selected section will show up on the right-hand side of your screen; click to expand this section to see the item and sizes available. Adjust the number to the left of the item name to select how many tickets you are purchasing with that size item.
I purchased a Special Ticket Package with a sized item, can I exchange sizes?
- No; unfortunately, there is no additional inventory to exchange items for alternate sizes. Fans will receive the size indicated on their Special Ticket Package ticket.
If I have purchased a regular game ticket for the same game as a Special Ticket Package, will I be able to access the special event or experience?
- Only fans who have purchased the Special Ticket Package ticket will receive access to the special event or experience. Fans must present their valid Special Ticket Package ticket in order to enter the event area.
How do I access the special event or experience included with my Special Ticket Package?
- You will receive an email before the game with detailed information about the special event or experience, including where to go and when to arrive. Please follow these instructions on the day of the game.
- You must present your Special Ticket Package ticket to receive access to the special event or experience. Fans who do not have a Special Ticket Package ticket will not be able to enter the event area.
Can I exchange my game tickets for a Special Ticket Package?
- Special Ticket Packages are only available online at cleguardians.com/specials. Please contact Guardians Fan Services at 216.420.HITS with any questions.
Can I purchase a Special Ticket Package at the Guardians Box Office or Team Store?
- No; Special Ticket Packages are online only and are available at cleguardians.com/specials. Progressive Field is a fully-digital ballpark; tickets cannot be purchased at the Fan Services Center or Team Store.
Can I purchase a Special Ticket Package ticket on the day of the game?
- Special Ticket Packages are only available while supplies last and may sell out in advance of the game. Please visit cleguardians.com/specials to check availability.
- All Special Ticket Package sales will cut off at 10:00 a.m. on the day of the game.
Can I redeem my Flex Voucher Plan vouchers for Special Ticket Packages?
- No; Flex Voucher Plans cannot be used to obtain Special Ticket Package
Where are Special Ticket Package tickets located?
- Special Ticket Package tickets are available in designated locations throughout the ballpark, except Standing Room Only sections. Tickets and locations are subject to availability.
Can Special Ticket Packages be combined with other ticket offers like the District Ticket?
- No; Special Ticket Packages cannot be combined with any other ticket offers including, but not limited to, District Tickets, Kids Tickets, Family Value Packs, College Student Offers, Military Offers, or Six Packs.
How many Special Ticket Packages can I purchase?
- You can purchase up to eight (8) Special Ticket Packages in a single transaction.
I am a Season Ticket Member. Are Special Ticket Package items included in my plan?
- No; Special Ticket Package items are not included in season ticket plans. Please contact your Account Representative to inquire about securing these items.
I am a Season Ticket Member. Am I able to get the limited-edition promotions items included in Special Ticket Packages?
- Yes; Season Ticket Members are able to get the items included with Special Ticket Packages. Please contact your Account Representative to inquire about securing these items.
Can I electronically forward or resell my Special Ticket Package tickets?
- Special Ticket Package tickets can be forwarded to other ticket holders; however, tickets cannot be resold.
- Tickets purchased via a third-party ticket retailer will include tickets only and will not include the item. Only Special Ticket Packages purchased on cleguardians.com/specials will be eligible to receive the limited-edition item.
What happens if the game is delayed or cancelled? Will my Special Ticket Package be rescheduled?
- If the game is delayed or cancelled after gates open to the public, the Special Ticket Package redemption will take place as scheduled.
- If the game is delayed or cancelled before gates open to the public, the Special Ticket Package ticket and item redemption will move to the rescheduled game.
- If necessary, please contact Fan Services 216.420.HITS for additional redemptions options.
I purchased a Special Ticket Package, but was unable to pick up my item by the designated time. Will I still be able to get the item?
- Special Ticket Package items are not guaranteed if not picked up within one (1) hour after the scheduled first pitch. If you are unable to pick up your item by this time, visit the Lower Fan Services, located behind Section 153, to pick up your item before the end of the game.
I purchased a Special Ticket Package, but I am no longer able to attend the game. Will I still be able to get the Theme Night promotional item?
- You must be present at the designated game to pick up your Special Ticket Package item. We are unable to send items in the mail. If necessary, please contact Fan Services 216.420.HITS for additional options.
How to select your jersey size
For jerseys, you are able to select an Adult Medium or Adult XL (while supplies last). You can choose your preferred size when you select your seats. Please follow these steps to select your size:
If using the “Seat Map” option to find your seats:
- Select your preferred section on the ballpark map.
- Click on the specific seats you want to purchase.
- You will see the seats you selected listed in the right column; the text will note if the ticket includes a t-shirt. Click on the pencil icon to the right of the text to select your shirt size.
- Hit “Continue” to add the tickets to your cart and complete your purchase.
If using the “Section” option to find your seats:
- Select your preferred section on the ballpark map.
- The section number will appear on the right side of the screen; click on the section number to see seats. You will see options for Medium and XL shirts.
- Click on the number next to each ticket option to change the quantity of each size that you would like to purchase. If you do not want to purchase a size, set the quantity to zero.
- Click “Add to cart” and complete your purchase.


