Guest Guide

Welcome to Globe Life Field

We are delighted to host you at the beautiful home of the Texas Rangers. The following information is offered here to help make your Rangers gameday experience more enjoyable and comfortable while at Globe Life Field.

So glad you’re with us. Welcome, Rangers fan. You are home.

The following information is for Rangers games only. For all other events, click here.

For third-party event information at Globe Life Field, please visit rangersevents.com or email [email protected].



A

Accessibility

The Texas Rangers are committed to creating an inclusive and safe environment for all our guests who visit Globe Life Field. We provide services and amenities for guests who have accessibility needs. These include accessible parking, elevators, escalators, accessible restrooms, accessible seating, ADA shuttle service, and complementary wheelchair escorts

ADA parking is available in all general admission Rangers parking lots on a first come, first served basis. Please note, there is not an option to select ADA parking when pre-purchasing online

Complementary shuttle service for Guests with ADA needs is available to and from the parking lots to the gates. We request only the guest with the need and one other member of the party use the shuttle. The ADA shuttle service is available when lots open (generally 30 minutes prior to gates opening) and continues for approximately one-half (1/2) hour following the conclusion of the game. Our guests’ patience is requested. Service will be provided in the order that calls are received.

Complimentary wheelchair escort service is available to assist guests between the gates and their ticketed seats. When ready to depart guests should contact a nearby Guest Service Representative or Security Guard to assist.

Please refer to our Accessibility Guide for all our services provided.

If you have questions, please speak with any staff member, or contact Guest Services by emailing [email protected] or calling *817-533-1723. *

Alcohol Sales

In the seating bowl, sales of alcohol stop after the seventh inning. At concession stands and in our Mobile Ordering service via the MLB Ballpark App, alcohol sales will conclude after the eighth inning or two and a half hours after the start of a game (whichever occurs first and at management discretion). Please note that sales may be discounted earlier in specific areas. The Texas Rangers remind you to drink responsibly. Only two alcoholic beverages are allowed per person per purchase. No alcoholic beverages may be brought or taken out of Globe Life Field.

Authentics Kiosk

This is the place to find game used collectibles from previous games, as well as tons of autographed merchandise. All items are authenticated under the auspices of the MLB Authentication Program – mlb.com/authentics. The Authentics Kiosk is located in centerfield on the Main Concourse alongside the Grand Slam Team Store and online at texasrangers.com/authentics.

B

Bag Policy

All backpacks, except single-compartment drawstring bags that do not exceed the MLB bag-size requirements of 16” x 16” x 8”, are prohibited into Globe Life Field. Additionally, coolers of any kind are prohibited. Outside food is allowed inside of Globe Life Field as long as it is inside a sealed clear quart sized (or less) plastic bag. Guests may also bring in a sealed non flavored water (plastic bottle and under 1 liter). One bag of food and one bottle of water per ticket will be permitted.

Exceptions are for those that are carried for medical reasons or manufactured diaper bags that accompany infants and young children. Working media may carry backpacks, but only after the bags have been searched and tagged by security at the Media Entrance.

Bobbleheads

Life sized bobble heads of Rangers Legends Ivan “Pudge” Rodriguez, Michael Young, and Adrian Beltre can be found on the Centerfield Upper Concourse near Section 238. There is also a Western themed Nolan Ryan Bobblehead on the Lower Concourse outside of the StubHub Club.

Broadcasts

Check the local listing or texasrangers.com for the broadcast carrier in your area. For fans outside of market, checkout MLB.TV

Local Radio

  • 105.3 THE FAN (English)
  • 1270 AM KFLC (Spanish)
  • 88.3 FM (Ballpark Feed)

Television

  • Bally Sports Southwest (BSSW)
  • Fox Network (some Saturdays)
  • ESPN (some Sundays)

C

Cashless Venue

Globe Life Field is a cashless venue. Guests can use Reverse ATM’s to convert cash to card at the following locations: Please note that funds cannot be added to an existing card and cash cannot be returned if a card is not used.

  • Main Concourse – Sections 113, 123, 136
  • Upper Concourse – Sections 212, 227

Cell Phone Charging presented by ChargeFuze

Do you need to charge your cell phone? There are four ChargeFuze stations throughout Globe Life where guests can rent a portable charging device to charge their phones.

  • Lower Concourse – Across from the Founders Lounge
  • Main Concourse – Behind Section 101 right next to First Aid
  • Suite Level -Near the Northeast Entry by Guest Services
  • Upper Concourse – Section 228 by Guest Services

Children’s Tickets

See Ticket Information

CLEAR

Faster Entry: The CLEAR Lane is the faster, easier way into Globe Life Field. Download the free CLEAR app, sign up, and enter through the designated CLEAR Lane at the Northwest Entry Plaza.

Clubs

All clubs at Globe Life Field open when doors open. All spaces are also available on non-game days for private events. For details, email, [email protected] or call 817-533-1832. Additional information is available at rangersevents.com.

Lexus Club

Located on the Event Level behind home plate.

An upscale buffet is served through the 7th inning, then switches over to a Ballpark Favorites buffet until the bottom of the 9th inning. In-seat service of limited food options is available through the end 7th inning.

Beverage services includes domestic beer, craft beer, upscale wine and premium spirits served until the bottom of the 8th inning. Access is for these specific ticket holders:

  • VIP Home Plate Club
  • Platinum Lexus & Home Plate Club
  • Gold Lexus Club
  • Silver Home Plate Club
  • Bronze Home Plate Club
  • Home Plate Field Suites

StubHub Club

Located on the first base side of the Lower Concourse.

Buffet-style dinner is served featuring rotating entrees and action stations through the 4th inning (or one-and-half hours after first pitch), along with our Ballpark Favorites buffet through the 7th inning. In-seat service of limited food options also available through the 7th inning.

Beverage service includes domestic beer, craft beer, upscale wine served until the end of the 8th inning. Access is for these ticket holders.

  • VIP 1st Base Club
  • Premium StubHub/Premium 1st Base Club
  • StubHub Club/1st Base Club

Balcones Speakeasy

Located on the Lower Concourse. Buffet-style small plates are served though the 5th inning (or two hours after first pitch), along with grab and go food through the 7th inning. In-seat service of limited food options are also available through the 7th inning.

Beverage service includes domestic beer, craft beer, upscale wine, and nightly mixed drink served until the end of the 8th inning. Access is for these specific ticket holders:

· VIP Balcones Speakeasy

· Balcones Speakeasy

Evan Williams Lounge

Located on the Event Level behind first base.

Ticket holders with seats in the Dugout Lounge will have waitstaff on hand to serve you in your seat.

Dugout tables near the field are reserved only for season ticket members. Access for Dugout Tables is for tickets:

  • DCLUB1

    First-come, first-served open table seating is located in the bar area. Access for this seating area is for tickets:

  • Evan Williams Lounge Access

Germania Insurance Lounge

Located on the Event Level behind Third Base.

Ticket holders with seats in the Dugout Lounge will have waitstaff on hand to serve you in your seat.

Dugout tables near the field are reserved for season ticket members. Access for Dugout Tables is for tickets:

  • DCLUB3

First-come, first-served reserved open table seating is located the bar area. Access to this seating area is for tickets:

  • Germania Insurance Lounge Access

Texas Terrace

Located on the Jim Ross Law Suite Level.

Ballpark buffet with rotating featured dish, as well as sodas, iced tea and bottled water is included in ticket. Additional credit card bar available. Open to ticket holders with access to Texas Terrace 1 and Texas Terrace 2.

Community Event Ticket Packages

Community event ticket packages include a giveaway with special game day experience (i.e., Bark in the Park, Teachers Appreciation, Military Appreciation, Girl/Boy Scouts Day). Please visit texasrangers.com/communitynights for a full list of community events.

Comments, Complements, Concerns

Guests with a comment, compliment, or concern may express it in person during home games at Globe Life Field at any of our Guest Services locations. Guests may also provide feedback by sending an email to [email protected]angers.com.

Concessions

Globe Life Field has over 100 concession stands operated by Delaware North Sportservice and offers a delicious selection of hot dogs, nachos, pizza, burgers, smoked sausage, barbecue, peanuts, popcorn, soft drinks, ice cream, desserts, and more.

Available concession stands and Reverse ATM stations near you can be located on the Amenities Map in the MLB Ballpark App.

D

Designated Driver Good Sport Program presented by Budweiser

Be a good sport! If you’re 21 or older with a valid driver’s license, you can sign a pledge to not drink alcohol during the game and accept responsibility for driving your group home safely. Participants will be entered into a drawing for a Texas Rangers Gift Card. You can sign up near our Guest Service locations on the Main Concourse behind section 101 and the Upper Concourse at section 228.

E

Elevators

For the convenience of suite patrons and guest with special needs, Globe Life Field has several elevators that can be found throughout the ballpark.

Lower Concourse

  • Sections:1, 10, 13, 17, 25, 26, 27

Main Concourse

  • Sections: 102, 104, 109, 114, 116, 124, 126, 129, 134

Jim Ross Law Suite Level

  • Sections: CS201, CS211, CS214, CS22, CS234, PS206, HOF201, NE Plaza

Upper Concourse

  • Sections:205, 212, 215, 223, 225, 233, 240

Escalators

Looking for an escalator? You’ll be happy to know there are a number of them conveniently located throughout the ballpark.

Lower Concourse

  • Section 4, 19

Main Concourse

  • Sections 112, 122, 127, 136, 141 (NE corner to Suites)

Jim Ross Law Suite Level

  • Past suite PS201: NW corner to Main Concourse
  • By PS206/Guest Services Office: SE corner to Main Concourse
  • Past HOF207b: Comerica NE Gate to Main Concourse
  • Past Suite CS222: SW Media corner to Main Concourse
  • By CS243: AYCE to Main Concourse

Upper Concourse

  • Section 215: Media corner to SW Suites
  • Section 226: AYCE area to SE Suites
  • Section 231: SE Corner to PS206/Guest Services Office – (Connection to Main Concourse by GS office)
  • Section 239: NE corner to NE Suites (Connection to Main Concourse through Suites)
  • Section 244: NW corner to NW Suites (Connection to Main Concourse through Suites)

Exit/Re-Entry

Re-entry is permitted in Globe Life Field at specific doors and all-public entries from the time doors open until the start of the game. Once the game starts, re-entry is only permitted at one door at the North Entry on the Main Concourse and at one door at the Southeast Entry on the Suite Level. All guests must have their ticket scanned before exiting and re-screened before re-entering the venue.

F

Fan Mail

Letters during the baseball season (April-October) should be addressed to specific players. These letters are then forwarded to each individual player.

You may send fan mail to the following address:

Player Name

Texas Rangers Baseball Club

734 Stadium Drive

Arlington, TX 76011

If you include an item to be autographed, please enclose a self-addressed, stamped envelope. Please keep in mind that players receive a large quantity of mail, so a response may not always be given.

The Texas Rangers are not responsible for any mail or items sent directly to a player nor accept items to be autographed for personal or charitable reasons.

First Aid

You can find two First Aid rooms in Globe Life Field.

  • Main Concourse behind Section 101 across from Guest Service
  • Upper Concourse behind Section 203

Food & Beverage Policy

Outside food is allowed inside of Globe Life Field as long as it is inside a sealed clear quart sized (or less) plastic bag. Guests may also bring in a sealed non flavored water (plastic bottle and under 1 liter). One bag of food and one bottle of water per ticket will be permitted. Additional considerations will be made for dietary concerns and infants.

G

Gates Open

Afternoon Games

All ballpark entries for afternoon games open 1.5 hours before game time.

Please note that gate opening times for special events, like Opening Day and Postseason games are subject to change.

OCTOBER 4 DOUBLEHEADER NOTE: Gates for the 7:05 PM game will open one hour after the conclusion of the 1:05 PM game (approximately 6 PM). All guests must clear the ballpark after the conclusion of the 1:05 PM game.

Night Games

All ballpark entries open 2 hours prior to first pitch.

Please not that gate opening time for special events, like Opening Day, and Postseason games are subject to change.

Group Areas

All You Can Eat

RECLOCATED – This location is now in the Lower Concourse Picnic Area in sections 27-33.

  • Service area for food and beverage will be located on the Lower Concourse concessions in Sections 27-33. Menu items include Grilled Chicken Sandwiches, Hamburgers, Hot Dog, Nachos, Peanuts, Popcorn, and unlimited soft drinks.

Wild Rag Deck Batter’s Eye Tables

Located in Sections 134 and 135 with four-top tables that overlook the outfield. Accommodates 16+ guests with the option of table service.

Karbach Brewing Sky Porch Rocking Chairs

Located on the backrow of the Sky Porch. Tickets can be purchased in two groups of 10 or one group of 20.

Outfield Pavilion Picnic Area

Located between Sections 240-244, with service areas behind each section for food and beverages. Groups under 50 tickets that are interested in purchasing food and beverages for the whole group will get a pre-set menu. For groups over 200 people, there are 4 menus to choose from.

Sky Box

Located on Left Field side the Jim Ross Law Suite Level. Tickets will be in Skybox sections 1 -4.

Third Base Outdoor Patio

Located on the third base side of the Main Concourse, this outdoor private events space offers your choice of four menus and a choice in a variety of seating areas.

Upper Deck Terrace

Located on the third base side of the Upper Concourse behind Sections 305 and 306, this private event space offers your choice of three menus. Tickets when booking this space will be directly across from this group space in Sections 305 and 306.

For more information on Group Areas, please visit www.texasrangers.com/groups

Guest Code of Conduct

The Texas Rangers are committed to providing all guests with a safe and enjoyable experience. Guests are required to abide by all guidelines listed in the following Guest Code of Conduct. The Texas Rangers reserve the right to determine what is considered unacceptable behavior. Violators may be ejected from the Ballpark without refund and may be subject to arrest.

  • Be respectful and considerate of others
  • Refrain from using or displaying derogatory, profane or offensive gestures or language, both verbal and non-verbal, regarding race, ethnicity, gender, religion, disability, age, sexual orientation, or national origin; such language, whether directed at guests, staff, players, umpires or other team members or personnel is inexcusable and unacceptable.
  • Refrain from using offensive language or behavior directed toward players, umpires, staff or other personnel regarding betting losses.
  • Fighting, throwing items, vulgar, threatening, bullying or abusive language or conduct is similarly prohibited.
  • Allowing each other to be free to support their team or entertainer while remaining respectful and courteous to their fellow guests, umpires, referees, opposing team fans and players.
  • Refraining from excessive displays of affection.
  • Following instructions from team staff members regarding ballpark operations and emergency procedures.
  • Not wearing or displaying inappropriate or indecent clothing.
  • Consume alcohol responsibly.
  • Smoking is not permitted inside Globe Life Field, including E-Cigarettes, vapes, or any other smoking device.
  • Showing their ticket when requested and only sitting in their ticketed seat.
  • Help keeping Globe Life Field clean.
  • Not interfering with balls in play or otherwise disrupting the event by their actions.
  • Not trespassing onto the field.
  • No weapons, including guns or knives or any item deemed to be used as a weapon
  • If anyone is interfering with your enjoyment of our facility, please contact the nearest Globe Life Field staff member or text REPORT to 76432 for assistance (IF YOU SEE SOMETHING…SAY SOMETHING!)

Offensive Bias-Based Language and Behavior Directive

The use of offensive language that demonstrates bias or prejudice directed against a person’s race, ethnicity, gender, religion, disability, sexual preference, national origin or their status as a military veteran (“Biased-Based Language” – name-calling, stereotyping, belittling, or exclusion) by any fan or employee, whether such language is directed at players, umpires or other baseball personnel; or other guests or employees is unacceptable as well, and inconsistent with the spirit of the game. The Company is committed to a fan friendly environment. If security is able to determine that a biased-based violation has occurred, security staff will then mandatorily eject the violator.

Guest Services presented by NTX Honda

Guest Services operates when Globe Life Field opens until one hour after the game or event concludes. Guests may obtain information, offer suggestions, receive assistance with problems during their visit and retrieve any lost items during the game or event. There are four Guest Services locations in the ballpark.

  • Lower Concourse at Section 3
  • Main Concourse behind Section 101
  • Suite Level near the Comerica Bank Northeast entry
  • Upper Concourse at Sections 228

To contact Guest Services during non-game hours, please email [email protected] or call 817-533-1723.

Guest Texting

To request assistance in the ballpark, text SECURITY to 76432 or visit the Rangers page in the MLB Ballpark app. Our command center will look into the issue immediately and dispatch security or medical staff to your location if needed. Please do not use this system to order food and beverage.

h

Home Base for Hero’s

As part of our commitment to honor military, veterans and first responders, the Texas Rangers Baseball Foundation has installed an interactive video board to highlight our servicemen and women. Located in right center field, adjacent to the Grand Slam Team Store, is the Home Base for Heroes interactive display. Submit a photo of your military member, veteran, or first responder at texasrangers.com/heroes to have your hero displayed on the screen.

I

In-Game Ballpark Experiences (If available)

Have a field day at the ballpark with a number of unique experiences available during the game. Fees and restrictions apply. Advance purchase is required at texasrangers.com/ingameexperiences.

J

Jr. Rangers Club

Welcome to the official club for Rangers fans 13 and under! All members receive a package of members-only items and special invitations to Jr. Rangers events. Sign up now at texasrangers.com/jrrangers or at the Promotions Kiosk near section 114.

K

Kids

Tickets: Children under 36 inches tall do not need a ticket as long as they occupy a ticket holders lap. Limitations apply. Children 36 inches or taller do require a ticket.

Baby-changing Tables: Baby changing tables are available in all our family restrooms at Globe Life Field

Kid’s Zone presented by Oatly!: Our Kids Zone is located on the Centerfield Upper Concourse near section 238 and includes a mini ball field playground with oversized baseball equipment for your little ones to climb on.

L

Lost and Found

If you happen to find an item that someone has lost, please take it directly to Guest Services on the Main Concourse behind section 101, or Guest Services on the Jim Ross Law Suite Level next to the Comerica Bank Northeast Entry. The found item(s) will be stored there for the duration of that day’s game/event.

Dropoff/Pickup Location

Game hours: Guest Services Office/Kiosk

Contact Information

Phone: 817-533-1715

Email: [email protected]

Lost/Found Children

Separated parents and children should contact the nearest Globe Life Field employee.

M

Merchandise - Grand Slam Team Store

You can find the largest selection of Texas Rangers merchandise at our Grand Slam Team Store located off Section 134 in right center field. The Grand Slam Team Store is also open on non-game days with an entrance just of the North Plaza near Texas Live!

Game Days Hours: 10:00 AM – 30 minutes after the game ends

Non-Game Day Hours: 10:00 AM – 5:00 PM

Mothers’ Rooms presented by Hello Bello

For mothers with young infants, we have a number of private nursing rooms are conveniently placed throughout the ballpark:

Lower Concourse

  • Section 20, Section 27

Main Concourse

  • Sections Section 101 across from First Aid, Section 125, Section 130

Suite Level

  • By Guest Services, just inside the Comerica Back Northeast Entrance

*Upper Concourse *

  • Section 209, Section 224

P

Parking presented by Toyota

OCTOBER 4 DOUBLEHEADER NOTE: Parking lots will open at 11:00am and remain open. If you have a parking pass for both games, please show both passes when you arrive. You will not need to leave and re-enter before the second game. If you have not pre-purchased parking, you may purchase parking for both games when you arrive.

You can conveniently find parking with easy access to multiple lots off major highways that surround Globe Life Field. For day games, parking lots open 2 hours prior to first pitch. For night games, parking lots open 2.5 hours before first pitch. Time for Opening Day and Postseason games are subject to change. Please note there is a strict no in-and-out and no refunds will be given. For general parking information at Globe Life Field, visit texasrangers.com/parking

General Parking

All Globe Life Field parking lots will be cashless in 2022. All parking passes can be found in the MLB Ballpark app and purchased at the lot entry if not advance purchased online. Cost is $15 on game days in Lots M and N; $20 in lot S; $25 in lots D, E and L; $35 in lot V. Opening Day and Postseason pricing subject to change.All parking lots are for regular sized vehicles only. All oversized vehicles will be directed to the bus lot located off of Arlington Downs.

Accessible Parking

You can find handicap/disabled parking in most general and season parking lots, where it’s sold on a first come, first serve basis. Please not that a mobility assistance cart may be requested from any parking staff member. See Parking Map at texasrangers.com/parking for lots with available handicap parking. Lots may reach capacity prior to game time.

Lexus Complimentary Parking

Complimentary parking is provided for those driving their Lexus vehicle to any home game (space permitting) with the required 2022 window decal present. Simply go to the Lexus Lot W located at 715 Stadium Drive on the east side of Globe Life Field. The lot can be accessed from both northbound and southbound Stadium Drive. This is a self-park lot (no valet) and will only be for those who have the 2022 Lexus sticker from the dealership.

Contact your Dallas-Fort Worth Lexus dealer to obtain your 2022 window decal. Please note that once this lot reaches capacity, you can pay to park in any available cash lot.

Reserved Parking Lots

Reserved parking lots are designated in yellow on the parking map at *_texasranges.com/parking. *_These lots are reserved for Season Ticket Members who have a Reserved Parking Pass. Reserved parking lots are for regular sized vehicles only. All oversized vehicles will be directed to the bus lot located off of Arlington Downs.

RV/BUS Parking

Game day parking is $50 for busses and $100 for RV’s, credit card only. RV’s and busses may enter when the lots open and must depart by 9 AM the next day (ballpark schedule permitting). Located in Toyota Lot D off of Arlington Downs.

Season Parking Lots

Season parking lots are designated in blue on the parking map at texasrangers.com/parking. These lots are reserved for Season Ticket Members who have a Season Parking Pass. Season parking lots are for regular sized vehicles only. All oversized vehicles will be directed to the bus lot located off of Arlington Downs.

Prohibited Items and Behavior

  • Advertising, selling or promoting any product (including, but not limited to, food and beverage items)
  • Alcohol not purchased from the event or illegal drugs/substances
  • Animals (except service animals)
  • Any glass or metal containers
  • Banners or signs that are not in good taste, obstruct another guest’s view, or are not event-related
  • Banners that are permitted may not contain commercial messages, logos or political endorsements and may not be hung from or affixed to ballpark structures
  • Beach balls or balloons
  • Clothing with offensive or profane language
  • Coolers of any kind
  • Congregating inside and outside of Globe Life Field, or its surrounding areas (including parking lots)
  • Disorderly conduct
  • Drinks, except a sealed non-flavored plastic bottle of water up to a liter in size
  • Fireworks
  • Food, expect in a clear quart sized Ziploc bag
  • Glitter, confetti or rice
  • Laser pointers
  • Large Telephoto Camera Lenses
  • Littering
  • Noisemakers
  • Signs on poles or sticks, or constructed of wood or metal material, are also not permitted
  • Smoking (including e-cigarettes, vapes or any other smoking device) inside the structure of Globe Life Field
  • Tripods, monopods and selfie-sticks
  • Use of drones or other unmanned and remote-controlled aircraft systems
  • Weapons of any kind, even if properly permitted or registered

Remember that failure to follow these guidelines may result in ejections from the parking lot and/or criminal trespassing charges. Please note that a Rangers game ticket is required to access the parking on Opening Day and potential Rangers Postseason games. Tickets for other events are not required to access the parking lot unless specified.

Promotional Items

To receive one of our one-of-a-kind promo items, you must be in attendance at the game and produce a valid same-day tickets upon entry. Learn more about these great giveaways by inquiring at the Promotions Kiosk located near Section 114.

Promo items are available on a first come, first serve basis and are subject to change. For the promotions policy and fill list of items, visit texasrangers.com/promotions

R

Rangers Captain

You never know when the official Texas Rangers team mascot is going to appear to Globe Life Field. Rangers Captain is one fun and furry horse who loves the have a good time for community appearances ranging from school events to private birthdays.

For information, please visit texasrangers.com/mascot or email [email protected].

Restrooms/Water Fountains

Restrooms and water fountains are located across all levels of Globe Life Field. For your convenience, both women’s and men’s restrooms have been designed to offer diaper-changing areas. If needed, you can find a family restroom located near most restrooms (additional restrooms inside First Aid). Please refer to the Amenities Map in the MLB Ballpark App to find restrooms and water fountains near your location.

Lower Concourse

  • Sections: 3, 10, 18, 24
  • Family: 3, 10, 18, 24

Main Concourse

  • Sections: 102, 111, 123, 127, 130, 133
  • Family: 102, 111, 123, 130, 133

Jim Ross Law Suite Level

  • Sections S201, PS201, CS235, PS208, HOF203
  • Family: S201, PS201, CS235, PS208, HOF203

Upper Concourse

  • Sections: 201, 206, 212, 225, 231, 235
  • Family: 201, 208, 214, 224, 231, 235

S

Scoreboard Messages

During the 2022 Season, make your visit to Globe Life Field extra special by having a custom message displayed in lights on the Center Field Column Message Board during home games. Advance purchase is required, and space is limited.

For more information, please visit texasrangers.com/scoreboard.

Sensory Room & Sensory Inclusion (Sensory Bags, Sensory Maps, Social Story)

We are proud to partner with KultureCity and offer sensory bags at our Guest Services location on the Main Concourse behind section 101. Our sensory bags are cleaned between uses, include noise-cancelling headphones, fidget toys, and a feeling thermometer.

Sensory Room

Located just inside the Southwest Entrance, the sensory room provides a safe and quiet area where guests can decompress if they are starting to feel overwhelmed or overstimulated. Guests at Globe Life Field can get access to the sensory room by going to Guests Services, where a member of our team will escort them to the sensory room, or we can have a member of the guest services team meet the guest at the sensory room. Guests can use the sensory room for as long as they need it and a Guest Services Team Member will wait outside the room to help if needed.

Service Animals

Service Animals are welcome at Globe Life Field. In keeping with U.S. ADA regulations, disabled guests may use either a dog or a miniature horse that individually trained to do work or perform tasks for the guest. The work or tasks performed by the service animal must be directly related to the guest’s disability. As such, animals that solely provide emotional support or companionship to a guest will not be permitted inside the ballpark.

Smoking Policy

Globe Life Field is a smoke-free venue. This also includes tobacco, vaping, or the smoking of any other substance.

Social Media Accounts

To help celebrate the next generation of Rangers baseball during the 50th Anniversary season, be sure to post your favorite Rangers photos and videos from Globe Life Field using #StraightUpTX.

Official Account for the Texas Rangers

  • Facebook: @Rangers
  • Instagram: @Rangers
  • Snapchat: @Rangers
  • TikTok: @Rangers
  • Twitter: @Rangers
  • YouTube: Texas Rangers

Official Accounts for Globe Life Field

  • Facebook: @GlobeLifeField
  • Instagram: @GlobeLifeField
  • Twitter: @GlobeLifeField

¿Habla espanol? You can follow the Rangers in Spanish, too.

  • Facebook: @LosRangers
  • Instagram: @LosRangers
  • Twitter: @LosRangers

Strollers & Car Seats

Strollers and car seats for children are permitted inside Globe Life Field as long as they are collapsible and can fit underneath your ticketed seat(s).

T

Tailgating

Tailgating is permitted in most Rangers parking lots. Tailgating is not allowed in lots A, B and T. All guests wishing to tailgate must observe the following guidelines. These guidelines have been developed to provide a reasonable, and safe tailgating experience for guests.

A Rangers game ticket is required to access the parking lots on Opening Day and potential Rangers postseason games. Tickets for other games/events are not required to access the parking lots, unless specified.

  • Parking spaces are for vehicles only. They are not for tents, grills, chairs or other items.
  • Tailgating and all set up (tents, grills, tables, chairs, etc.) is permitted only in grassy areas surrounding the parking lots.
  • Please do not block sidewalks or areas of pedestrian traffic.
  • Tailgating is permitted from the time the parking lots open until the end of the 2nd inning.
  • Post-game tailgating is allowed up to 1 hour after the final out.
  • All guests must follow the directions and instructions provided by ballpark parking and security personnel.
  • Trash should be disposed of in the appropriate receptacles.
  • Coals must be disposed of in the designated coal containers located throughout the lots. Do not dump coals or store stoves on the grass, parking areas, or under/around vehicles.
  • The following items and activities are strictly prohibited:
    • Open flame fires of any kind. Charcoal and gas cooking is permitted.
    • Deep fryers or any oil-based cooking or frying.
    • Saving parking or tailgate spaces
    • Weapons or fireworks
    • The use of drones
    • Disorderly Conduct
    • Sale of food, beverage, or merchandise, etc.
    • Amplified sound systems or the use of radios/audio devices at loud levels.
    • Outside food companies (only Delaware North is permitted to cater tailgate parties).
    • Advertising or promoting any third party products (including but not limited to food and beverage products)
    • Private porta-potties are NOT allowed in parking lots.

Ticket Office Hours

The Main Ticket Office is located on the southeast side of Globe Life Field and is open on gamedays and non-game days. Please note that all other ticket offices open an hour and a half prior to first pitch and close 45 minutes after first pitch.

Southeast Ticket Office Hours

Game Days

  • Monday-Friday: 9 AM until three hours after first pitch
  • Saturday & Sunday: 10 AM until end of game
  • Saturday Night: 10 AM until three hours after first pitch
  • Sunday Night: Noon until end of game

Non-Game Days

  • Monday-Friday: 9 AM - 5 PM
  • Saturday: 10 AM - 4 PM
  • Sunday: Closed

Theme Night Ticket Packages

Theme Night ticket packages usually include giveaways like a cap or bobblehead. These items can be picked up from the kiosk located behind Home Plate on the Main Concourse by showing your ticket barcode. Visit texasrangers.com/themenights for a full list of 2021 theme nights.

Tours & Experiences, presented by Choctaw Casinos & Resorts

Globe Life Field was designed to be enjoyed year-round through daily ballpark tours and customizable experiences. We specialize in curriculum-based educational tours, birthday parties, corporate team-building opportunities, and much more. Whether you are drawn to the team’s rich history, art & architecture or want to see what it’s like to step on the field, our tours have you covered! For more information, visit texasrangers.com/tours or call 817-533-1833. Group discounts are available.

Non-Game Day Events

Looking to host an event on a non-game day? From intimate meetings to large banquets on the field and everything in between, our events team and our ballpark were built to carry out your vision. For more information, email spe[email protected] or call 817-533-1832.

Transportation Services

Mobility Assistance/ADA Carts

Complimentary mobility assistance carts (ADA carts) are available to pick you up in the parking lot if you have a visible or non-visible disability that limits your ability to walk to and from Globe Life Field.

Contact the nearest staff member to arrange assistance. Please note that cart drivers do not accept tips for this complimentary service.

Ride Share Services

Looking for transportation after the game? You can find a taxi and other ride share services in the southbound lanes of Nolan Ryan Expressway between Randol Mill and Road To Six Flags.

Trolley

Trolley service to Globe Life Field may be available if you’re staying in a hotel located within the Arlington Entertainment District. Drop-off and pick-up are in the northbound lanes of Nolan Ryan Expressway, between Randol Mill and Road to Six Flags.

Service begins two and a half hours pregame and ends 30 minutes postgame. For more information, including a list of participating hotels, please visit arlingtontrolley.com or call 817-461-8600.

Valet

Globe Life Field does not offer valet parking. Please visit texasrangers.com/parking to view the most up-to-date parking map and directions.

W

Will Call

If someone left tickets for you, please visit the designated Will Call windows at the Southeast box office and provide your photo ID to pick them up. Tickets left by a player or umpire will be available for pick-up one hour prior to first pitch at the player/umpire windows at the Southeast box office.

Please note that Will Call is not open for dropping off tickets during the Postseason.


The contents of this Guest Guide are subject to change. For more information, call 972-RANGERS.