Season Ticket Member Handbook

BENEFITS

Season Ticket Benefits
  • Full Season Ticket Members get four (4) online bonus tickets per month, redeemable for select 2022 regular season games. Half Season Ticket Members get two (2) online bonus tickets per month, redeemable for select 2022 regular season games.

When you use the Payment Wallet in the MLB Ballpark app, you’ll save:

  • 20% on food & beverage at any Globe Life Field concession stand through the 2022 regular season.*
  • 15% on Texas Rangers merchandise at Globe Life Field (exclusions apply).**

*Restrictions apply.

**During Texas Rangers regular season baseball games.

As a Rangers Season Ticket Member, you receive access to exclusive events.

  • Play Day
  • Holiday Photo
  • Catch on the Field*
  • *Subject to field availability.
  • As a Season Ticket Member, you may exchange tickets from your 2022 season package 48 hours prior to the date on the ticket, for tickets in the 100, 200 or 300 levels (subject to availability). Unused tickets for 2022 games already played may be exchanged for $1 per ticket to a 2022 game in the 300 level (subject to availability) at any Texas Rangers Ticket Office.

As a Season Ticket Member, you may exchange parking passes from your 2022 season parking packages, 48 hours prior to the date on the ticket, at no charge, for parking of similar value (subject to availability). Reserved parking passes must be exchanged in general season lots.

  • Full, Half, and 20 Game Plans will enjoy priority access to postseason
  • Opening Day Presale* & Regular Season Game Presale

*Subject to availability.

  • Exclusive access to presales for concerts and other third party events at Globe Life Field and Choctaw Stadium
  • The Texas Rangers are proud to partner with Vet Tix to provide an opportunity for you to donate tickets to our troops. Donating is simple through your My Rangers Ticket account online.
  • 2022 Full & Half Season Ticket Members can purchase 10 ticket vouchers for $100, redeemable for any 2022 Theme Night or Community Night (subject to availability).
  • Package of 10 vouchers available for purchase.
  • Limited time only.
  • Benefit reminders, promotion information, important dates, and gameday information ahead of each homestand for the 2022 season.
  • Dedicated entrance at TXU North Plaza, Toyota Southwest, and Comerica Northeast
  • Available when gates open until 30 minutes before first pitch
Season Ticket Member Entrances
  • Enter Globe Life Field 30 minutes before gates are open to general public to enjoy batting practice from left field and right field main concourses or seating areas
  • Must enter through TXU North Plaza or Toyota Southwest Gates
  • Must show digital season ticket member identification at entry
Early entry for all Saturday games
  • Suite Rental Discount (Restrictions Apply)
  • Discounted Ballpark Tour (Full, Half, and 20-Game)
  • Discounted Parking through Parking Pass Purchase (Full, Half, and 20-Game)
  • Commemorative Opening Day Ticket (Full, Half and 20-Game)
  • MLB.TV Free (Full, Half, and 20-Game)
  • MLB At Bat App Free (Full, Half, and 20-Game)
  • 15% MLB Shop Discount (Full, Half, and 20-Game)
Premium Membership Benefits

All Premium Season Ticket members will receive these additional benefits.

  • Take home an exclusive gift honoring our 50th season in Arlington.*

*While supplies last.

The Lexus Club

  • With this season ticket, you’ll find a reserved, numbered parking space for you for every game.

Balcones Speakeasy

  • This season ticket location comes with a parking pass for the 2022 season.

StubHub Club

  • This season ticket location comes with a parking pass for the 2022 season.

DIGITAL TICKETS & MLB BALLPARK APP

Payment Wallet

Log into the MLB Ballpark App using your mlb.com username & password

Your season ticket member discounts live directly within the Payment Wallet and are automatically applied at the time of payment.

20% off food & beverage | 15% off merchandise

Option 1: Digital Credit/Debit Card

Option 2: Season Ticket Member Captain Cash (If applicable)

Option 3: Physical Credit/Debit Card

This option allows you to receive your discount while paying with a physical credit/debit card.

Option 4: Split Payment

TICKET POLICIES & PROCEDURES

Ticket Exchange Policy
Advanced and Unused Exchanges

  • Season Ticket Members may exchange tickets from their 2022 season packages up to 48 hours prior to the date on the ticket for tickets in the 100, 200 or 300 level (subject to availability).
  • Use your My Rangers Tickets account to manage advanced ticket exchanges or email [email protected] with your request.
  • Unused Tickets for games already played may be exchanged for $1 per ticket for a ticket in the 300 level or $10 per ticket for a ticket in the Corner Pavilion and Outfield Pavilion (subject to availability) at any Texas Rangers Ticket Office.
  • All advanced and unused tickets can be exchanged only once for Sunday-Thursday non-premier games subject to availability.

*If you choose to upgrade your location during the exchange process the value of your tickets will be applied to your newly selected seats. You may use any available credit on your account to pay the difference, if applicable.

*Dates unavailable to exchange into include: 5/1, 5/15, and 10/3-5

Parking Exchange Policy

Advanced and Unused Parking Exchanges

  • Season Ticket Members may exchange parking passes from their 2022 season parking packages up to 48 hours prior to the date on the ticket at no charge for parking of similar value. Reserved parking passes must be exchanged into general season lots.
  • Use your My Rangers Tickets account to manage advanced parking exchanges or email [email protected] with your request.
  • Unused parking passes for games already played may be exchanged for $1 per pass for a pass in a general parking lot at any Texas Rangers Ticket Office. Reserved parking passes must also be exchanged into general parking lots.
  • All advanced and unused parking passes can be exchanged only once for Sunday-Thursday non-premier games subject to availability.

*Dates unavailable to exchange into include: 5/1, 5/15, and 10/3-5

Season Ticket Member Advisory Board

The Advisory Board consists of 10 Season Ticket Members that work to improve the game day experience and public relations as it relates to season tickets. Since its inception in 2004, the board has developed name tags on seats, private Season Ticket Member entrances, and has provided valuable feedback on the improvement of the Rangers Rewards Program.

My Rangers Tickets

All season ticket holders have online access to their accounts through My Rangers Tickets with the following features:

  • Manage and view all tickets in your Rangers account
  • Easily exchange your tickets and parking passes from your season package(s)
  • Digitally forward tickets by email to family and friends
  • Take advantage of pre-sale opportunities or special ticket offers
  • Sell tickets on StubHub in a secure online environment
  • Donate your tickets to currently serving Military and Veterans through Vet Tix
  • More information regarding digital ticketing can be found at texasrangers.com/digital

Additional Tickets

  • Full, Half and 20-Game Plan members may purchase additional game tickets at the discounted season ticket member prices online through their personal My Rangers Ticket account, by calling the season ticket member hotline (817-533-1628 x2), or visiting the SE box office during normal hours of operations (listed below). Season ticket members receive a 10% savings from individual game prices, and will not pay service fees when ordering over the phone or at the box office. *Applicable sales tax charged at the time of purchase.

Donate Your Tickets

  • The Texas Rangers are partnered with Vet Tix to provide an exclusive opportunity for season ticket member to donate their tickets to our troops. Donating your tickets is simple through your My Rangers Tickets account.

MLB Ballpark app »

The MLB Ballpark app is the best way to personalize any trip to Globe Life Field. You can easily:

  • Access and view your current and future game tickets
  • Present your digital ticket for entry
  • Forward tickets via email, text, and even social media
  • Access your 20% food and beverage and 15% merchandise discount via the Payment Wallet.
    • Your discounts are automatically applied at the time of payment.
    • You can pay with Bonus Credit or add your credit/debit card to the Payment Wallet for quick scanning.
    • To access the Payment Wallet, open the MLB Ballpark App, tap the Rangers logo, and tap “Payment Wallet.”
  • Order food and beverage from your seat and have it delivered to you!
    • To access Mobile Ordering & Delivery, open the MLB Ballpark App, tap the Rangers logo, and tap “Mobile Ordering & Delivery.”
  • Upgrade your seats and take advantage of other VIP offers
  • Check-in automatically at Globe Life Field for exclusive offers and in-game features (iOS devices only)
  • More information regarding digital ticketing can be found at texasrangers.com/digital.

Season Ticket Member ID Card

  • Your Season Ticket Member ID cards are good for a 10% discount on individual ticket purchases, a 15% merchandise discount at Globe Life Field (exclusions apply), and a 20% food and beverage benefit. Your digital Season Ticket Member ID card can be accessed through the MLB Ballpark app.

Season Ticket Ownership, Renewal Privileges & Non-Transfer Policy

  • In order to maintain the integrity of the upgrade process, season ticket purchasing privileges are non-transferable. Therefore, season ticket members may not reassign the rights to their seats by way of gift, barter or sale. The option to renew a particular seat location is afforded solely to the company or person who made the original purchase of those seats.

Account Update

  • Use the My Account Tab to update your account information including password, e-mail address, phone number, credit card information, e-mail confirmation preferences, etc.

MORE INFORMATION

Game Day Suite Rental
A suite rental is the perfect solution for client entertainment, special events, meetings, birthday parties, reward programs, and business incentives. Suites are available to accommodate any size of group and include food and beverage packages/credits, parking passes, and game programs. Game rentals start at only $4,000 and half and full season suites are also available. For more information, view suites info, call (972) RANGERS x3, or e-mail [email protected].

*Resale of Tickets
*
By City of Arlington ordinance, the resale of tickets is not permitted within the Arlington Entertainment District. This includes Globe Life Field, as well as all surrounding grounds and parking areas. Tickets may be resold online through StubHub by accessing your My Rangers Tickets account. Suite tickets may not be resold.

More information can be found in our A-to-Z Guide »

Group Tickets
As a season ticket member, you can complement your experience at Globe Life Field in Arlington with a group outing of 15 or more people. Groups are great for youth groups, corporate picnics, employee recognition and more. For more information, view group information, call (972) RANGERS, or e-mail [email protected].

TICKET SALES STAFF

TICKET SALES DEPARTMENT

PREMIUM SALES

SEASON TICKET SALES

GROUP SALES

NEW BUSINESS DEVELOPMENT

PREMIUM SERVICES

CONTACT US

Ticket Sales Office
(972)RANGERS x3
[email protected]
[email protected]
Monday - Friday: 8:30 a.m. - 5:30 p.m.
Saturday: 10 a.m. - 4 p.m.
Sunday: Closed

Southeast Box Office
Box Office Non-Game Days:
Monday-Friday: 9 AM - 5 PM
Saturday: 10 AM - 4 PM
Sunday: closed

Ticket Office will be closed on Monday, July 4 and Labor Day, Monday, September 5.

Box Office Game Days: The Southeast Box Office opens at 9 a.m. (10 a.m. on weekend games) and closes at the end of the game. The advanced sales window, located at the Southeast Box office, will close 3.5 hours after first pitch or 30 minutes after the game has ended (whichever comes first). For Sunday games, the Southeast Box Office and advanced sales window will close at the end of the game. All other box offices will open 1.5 hours prior to first pitch and close 45 minutes after first pitch.

Contact Numbers

  • Season Ticket Hotline: 817-533-1628 x2
  • Texas Rangers Season, Group, or Suite Sales: 817-533-1010 x3
  • Texas Rangers Ticket Sales Fax: 817-276-8606
  • Texas Rangers Executive Offices: 817-533-1972
  • Guest Relations/Special Services: 817-533-1725
  • Grand Slam Shop: 817-533-3801
  • Sportservice: 817-533-3307

Globe Life Field
734 Stadium Dr
Arlington, Texas 76011

Mail Season Ticket Payments to:
Texas Rangers Baseball Club
PO Box 677751
Dallas, TX 75267-775