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Globe Life Field Information Guide

Welcome to GLOBE LIFE FIELD

We are delighted to host you at the beautiful new home of the Texas Rangers. The following information is offered here to help make your experience with us more enjoyable and comfortable.

So glad you’re with us. Welcome, Rangers fan. You are home.



A

Accessibility Services For Guests With Disabilities

We’re committed to ensuring that guests with disabilities are provided equal access to all of the programs, services and facilities at Globe Life Field. This includes accessible restrooms, ticket windows and concession stands for everyone.

For reasonable accommodations, please speak with any staff member or visit Guest Services.

Alcohol Sales

Sales of alcohol are stopped after the seventh inning in the seating bowl and after the eighth inning at concession stands. Or, two and a half hours after the start of a game (whichever occurs first and at management discretion). Please note that sales may be discontinued earlier in specific areas. The Texas Rangers remind you to drink responsibly.

Only two alcoholic beverages are allowed per person per purchase. No alcoholic beverages may be brought into or taken out of Globe Life Field.

Alumni Alley Autographs, Presented By New Era

Come get up close and personal with some of your favorite former Texas Rangers! Hosted prior to Friday and Saturday home games.

Animals

Most game days, we ask that you please leave your favorite furry friend at home. Unless, of course, they are an emotional support or service animal helping you with a disability. You’ll also be happy to know there are a few special Bark At The Park events, presented by Petmate, Nylabone, and Kroger, throughout the year when you can bring your pet to the park!

  • Saturday, May 16, 2020 (6:05 PM) - Boston Red Sox vs Texas Rangers
  • Sunday, June 14, 2020 (1:35 PM) - Cleveland Indians vs Texas Rangers
  • Sunday, August 30, 2020 (1:35 PM) - Baltimore Orioles vs Texas Rangers

Advance registration required.

Assisted Listening Devices

If you have a hearing impairment, you’ll find listening devices and ear plugs available in the Guest Services Office.

Authentics Kiosk

This is the place to find game-used collectibles from previous games, as well as tons of autographed merchandise. All items are authenticated under the auspices of MLB Authentication. Located in Center Field on the Main Concourse.

*Autograph Nights *

Before every Tuesday and Thursday home game, two Rangers will be signing autographs following batting practice starting at 5:30 PM. Look for a sign posted at each entrance gate with the location and players signing that day.

Please note that Thursday Autograph Nights will be reserved for our youngest Texas Rangers fans, and Tuesdays are open to everyone.

Autographs

Just a couple of ground rules on getting your autographs: if you’d like to have something signed, please ask the players at least 45 minutes before game time. After that, MLB rules don’t allow the players to sign anything. Also, please remember to be considerate of the folks with ticketed seats in the signing areas.

B

Bag Policy

All backpacks that exceed the MLB bag-size requirements of 16” x 16” x 8” are prohibited at Globe Life Field (except single-compartment drawstring bags). However, any bags carried for medical reasons, as well as manufactured diaper bags that accompany infants and young children, are permitted.

Working media may carry backpacks in the ballpark after they have been searched and tagged by security at the Media Entrance.

Broadcasts

Check the local listings or texasrangers.com for the broadcast carrier in your area. If you’re a customer of a participating Pay-TV provider, you can stream FOX Sports Southwest’s Rangers telecasts on the FOX Sports Go app. For fans out of market, check out MLB.TV.

Broadcast Schedule »

C

Captain

You never know when our official Texas Rangers team mascot is going to appear at Globe Life Field. Captain sure is one fun and furry horse who loves to have a good time! (Available for community appearances ranging from school events to private birthdays.)

For information, please visit texasrangers.com/mascot or email [email protected].

Closed Captioning Board

Our message board provides closed captioning for guests with hearing impairments and displays public address announcements along with other game information.

Clubs

Balcones Speakeasy - Located on the District Level (LC Level)

Buffet-style small plates served through the 5th inning (or two hours after first pitch), along with Grab & Go food through the 7th inning. In-seat service of limited food options also available through the 7th inning. (Opens when gates open.)

Beverage service includes domestic beer, craft beer, upscale wine, and premium spirits served 15-30 minutes after last pitch (unless extra innings). Access is for these specific ticket holders:

  • VIP Balcones Speakeasy
  • Balcones Speakeasy

Evan Williams Lounge - Located on the Event Level behind First Base

Waitstaff on hand to serve you in your seat. (Opens when gates open for ticket holders with access to the lounge.)

Germania Insurance Lounge - Located on the Event Level behind Third Base

Waitstaff on hand to serve you in your seat. (Opens when gates open for ticket holders with access to the lounge.)

The Lexus Club (Located on the Event Level behind Home Plate)

Upscale buffet served through the 7th inning along with our Ballpark Favorites buffet until the end of the game. In-seat service of limited food options also available through the 7th inning. (Club opens when the gates open.)

Beverage service includes domestic beer, craft beer, upscale wine and premium spirits served 15-30 minutes after last pitch (unless extra innings). Access is for these specific ticket holders:

  • VIP Lexus Club
  • Platinum Lexus Club
  • Gold Lexus Club
  • Silver Lexus Club
  • Bronze Lexus Club
  • Home Plate Field Suites

The StubHub Club - Located on the First Base side of the District Level (LC Level)

Buffet-style dinner served featuring rotating entrees and action stations through the 4th inning (or one-and-a-half hours after first pitch), along with our Ballpark Favorites buffet through the 7th inning. In-seat service of limited food options also available through the 7th inning. (Club opens when gates open.)

Beverage service includes domestic beer, craft beer, upscale wine and premium spirits served 15-30 minutes after last pitch (unless extra innings). Access is for these ticket holders:

  • VIP StubHub Club
  • Premium StubHub Club
  • StubHub Club

Texas Terrace - Located on the Jim Ross Law Suite Level

Ballpark buffet with rotating featured dish, as well as sodas, iced tea and bottled water included in ticket. Additional cash bar available. (Opens when gates open for ticket holders with access to the Texas Terrace 1 and Texas Terrace 2.)

All of these venues are available on non-game days for private events. For non-game day details, please email [email protected] or visit rangersevents.com.

Comerica ATMs

There are four automated teller machines located inside Globe Life Field:

  • Main Concourse – Outside of the Grand Slam Team Store, across from Section 135
  • Main Concourse – Across from Section 110
  • Jim Ross Law Suite Level – Next to the Café at the Southeast Entry
  • Event Level – Next to the elevators at the Lexus Home Plate Club

Concessions

Globe Life Field has more than 100 concession stands operated by Delaware North Sportservice and offers a delicious selection of hot dogs, nachos, pizza, burgers, smoked sausage, barbeque, peanuts, popcorn, soft drinks, ice cream, desserts and more. (Major credit cards accepted at all concession stands.)

Courtesy Carts

Complimentary mobility assistance carts (ADA carts) are available to pick you up in any Rangers parking lot if you have a visible or non-visible disability that limits your ability to walk to and from Globe Life Field.

Please note that cart drivers do not accept tips for this complimentary service. Contact the nearest staff member to arrange assistance.

Courtesy Wheelchair Services

Wheelchair assistance is available to any location in Globe Life Field if you have a visible or non-visible disability and physical limitations. Please note that due to a limited number of wheelchairs, they cannot be rented or borrowed to sit in while watching the game.

For assistance, you can speak with any staff member or visit Guest Services.

D

Designated Driver Good Sport Program

Be a good sport! If you’re 21 or older with a valid driver’s license, you can sign a pledge to not drink alcohol during the game and help accept responsibility for driving your group home safely. Participants will be entered into a drawing for great Texas Rangers merchandise. Pledge cards available at Guest Services.

E

Elevators

For the convenience of suite patrons and guests with special needs, Globe Life Park has several elevators that can be found throughout the ballpark:

  • Lower Concourse - Sections: 102, 104, 109, 114, 116, 124, 126, 129, 134
  • Main Concourse - Sections: 102, 104, 109, 114, 116, 124, 126, 129, 134
  • Suite Concourse - Sections: CS20, CS212, CS222, CS234, PS206, HOF201, NE Plaza
  • Upper Concourse - Sections: 205, 212, 215, 223, 225, 233, 240

Escalators

Looking for an escalator? You’ll be happy to know there are a number of them conveniently located throughout the ballpark:

Lower Concourse - Section: 102

Main Concourse - Section: 141 (NW corner to Suites), Section: 112, Section: 134

Suite Concourse -

  1. Past Suite PS 201: NW corner to Main Concourse,
  2. Past Suite CS 222: SW Media corner to Main Concourse
  3. By CS 243: AYCE to Main Concourse
  4. By PS 206/Guest Services Office: SE corner to Main Concourse
  5. Past Suite HOF 207b: Comerica NE Gate to Main Concourse

Upper Concourse -

  1. Section 244: NW corner to NW Suites - *Connection to Main Concourse through Suites
  2. Section 215: Media corner to SW Suites
  3. Section 239: NE corner to NE Suites - *Connection to Main Concourse through Suites
  4. Section 231: SE corner to PS 206/Guest Services Office - *Connection to Main Concourse by GS Office
  5. Section 226: AYCE area to SE Suites

Exit/Re-Entry

Re-Entry is permitted at specific doors at all public entries from the time doors open till the start of the game. After the game starts Re-Entry is only permitted at the TXU Energy North Entry on the Main Concourse and at the Southeast Entry on the Jim Ross Law Suite Level. All guests must be rescreened before entering the venue.o

F

Fan Code of Conduct

Welcome to Globe Life Field! The Texas Rangers are committed to providing an enjoyable and safe experience for all guests. With that goal in mind, we have developed a Guest Code of Conduct, which all guests are expected to follow. Guests are asked to assist the Texas Rangers and our event staff by:

  • Respecting each other as well as our team members
  • Refraining from using or displaying derogatory, profane or offensive gestures or language, both verbal and non-verbal, regarding race, ethnicity, gender, religion, disability, age, sexual orientation, or national origin; such language, whether directed at guests, staff, players, umpires or other team members or personnel, is inexcusable and unacceptableFighting, throwing items, vulgar, threatening, bullying or abusive language or conduct is similarly prohibited
  • Allowing each other to be free to support their team or entertainer while remaining respectful and courteous to their fellow patrons, umpires, referees, opposing team fans and players Refraining from excessive displays of affection
  • Following instructions from team members regarding ballpark operations and emergency procedures
  • Not wearing or displaying inappropriate or indecent clothing
  • Consuming alcohol in a responsible manner
  • Keeping Globe Life Field SMOKE FREE, including E-Cigarettes, vapes, or any other smoking devices
  • Showing their ticket when requested and only sitting in their ticketed seat
  • Keeping Globe Life Field clean
  • Not interfering with balls in play or otherwise disrupting the event by their actions
  • Not trespassing onto the field
  • Keeping Globe Life Field, WEAPONS FREE. No weapons, including guns or knives, or any item deemed to be used as a weapon are permitted

Our team members have been trained and instructed to take necessary actions to ensure the above expectations are enforced. Guests are encouraged to report any inappropriate behavior to the nearest Globe Life Field staff member or text REPORT to 69050 for assistance.

The Texas Rangers reserve the right to determine what is considered unacceptable behavior. Guests who choose not to follow the Guest Code of Conduct will be subject to ejection and possible arrest.

Fan Mail

Want to request an autograph? Please address that request directly to your favorite player by sending a self-addressed stamped envelope with the item you’d like autographed to:

(Player’s Name)
c/o Texas Rangers
734 Stadium Drive
Arlington, TX 76011

The Rangers do not provide autographed pictures, postcards, baseballs, cards or other items. Also, please note that the Rangers are not responsible for any items sent directly to players (and items dropped off at the ballpark will not be accepted).

First Aid

You can find two First Aid stations in Globe Life Field, located behind Section 101 on the Main Concourse next to Guest Services and behind Sections 203 and 204 on the Upper Concourse. b

G

Gates Open

Night Games - All gates are open two hours before game time; the Season Ticket Member Entrance is accessible two and a half hours prior to game time.

Afternoon Games - All gates are open one and a half hours before game time; the Season Ticket Member Entrance is accessible two hours before game time.

Please note that special events like Opening Day and postseason games are subject to change.

“Going To The Show” Statue

This statue commemorates the Texas Rangers’ first World Series appearance by immortalizing the embrace of former players Neftalí Feliz and Bengie Molina, moments after defeating the New York Yankees in Game 6 of the 2010 American League Championship Series. It is located in the North Plaza between Texas Live! and Globe Life Field.

Group Areas

  • Outfield Pavilion Picnic Area - Located between Sections 240 and 244, with service areas behind each section for food and beverages. Accommodates 50+ guests with your choice of four menus.
  • BSB Balcony Tables - Located in Sections 134 and 135 with four-top tables that overlook the outfield. Accommodates 16+ guests with the option of table service. (Loaded value: $25 per ticket.)
  • Sky Box - Located on the Jim Ross Law Suite Level between Sky Box 1 and Sky Box 4. Features a loaded value of $20 included in the ticket to spend at any concession.
  • Karbach Sky Porch - Located between Sections 201 and 204 and includes a meal* that can be ordered in the barbeque restaurant behind the area.
  • *Meal only included if a group ticket is purchased. If you have purchased an individual ticket, you will have to purchase the barbeque plate separately.
  • Upper Deck Terrace - Located on the Third Base side of the Upper Concourse behind Sections 305 and 306, this private event space offers your choice of four menus.
  • Third Base Outdoor Patio - Located on the west side of the field on the Main Concourse, this private event space with outdoor seating offers your choice of four menus.
  • All You Can Eat - Located in the Right Field area of the Upper Concourse between Sections 233 and 237. Seats include unlimited grilled chicken sandwiches, hot dogs, nachos, burgers, peanuts, popcorn and soft drinks from the restaurant located on the First Base side of the Upper Concourse. (Food available from the time gates open until two hours after the game’s scheduled start time.)

Guest Assistance

Simply text the word REPORT to 69050 if you’re in need of assistance. This message will be received by our command center, which will look into the issue immediately and dispatch security or medical staff to your location if needed. Please do not use this system to order food and beverages.

h

I

In-Game Ballpark Experiences

Have a field day at the ballpark with a number of unique experiences available during the game. Fees and restrictions apply. Advance purchase required.

For more information or to purchase your in-game experience, visit texasrangers.com/ingameexperiences.

J

Jr. Rangers Club presented by Fox Sports Southwest

Welcome to the official club for fans 13 and under! All members will receive a package of members-only items, ticket vouchers to select home games and special invitations to Jr. Rangers events.

You can sign up online at texasrangers.com/jrrangers or at the Promotions Kiosk.

K

Kid's Zone

We are excited to provide more information about this feature in the very near future! For more information on hosting a party for your child, visit texasrangers.com/experiences or call 817-533-1833.

L

Lost and Found

If you happen to find an item that someone has lost, please take it directly to the Guest Services Office on the Main Concourse across from the Northwest Pedestrian Ramp, or the Guest Services Office on the Jim Ross Law Suite Level next to the Comerica Northeast Entry. The found item(s) will be stored there for the duration of that day’s game/event.

*Dropoff/Pickup Location *

Game Hours: Guest Services Office/Kiosks

Contact Information:

Lost/Found Children

Make sure to put a ticket stub in your child’s pocket or sock to assist our staff in locating your group in the event of separation. Separated parents and children should contact the nearest Globe Life Field employee.

M

Mothers’ Rooms

For mothers with young infants, we have a number of private nursing rooms conveniently placed throughout the ballpark:

  • Lower Concourse - Section: 20
  • Main Concourse - Sections: 102, 127, 130
  • Jim Ross Law Suite Level - Section: HOF203

O

P

Parking, Presented by Toyota

You can conveniently find parking with easy access to multiple lots off major highways that surround Globe Life Field. Lots open three hours prior to first pitch for all games except Opening Day, when it opens five hours prior to first pitch. (Please note there’s a strict no in-and-out policy with no refunds.)

General Parking

Cost is $20 credit/$25 cash on game days, with reduced pricing available for $18 with advance purchase (either by going online at texasrangers.com or calling the Ticket Office).

Season Parking Lots

Season parking lots are designated in blue on the parking map. These lots are reserved for Season Ticket Holders who have a Season Parking Pass.

Reserved Parking Lots

Reserved parking lots are designated in yellow on the parking map. These lots are reserved for Season Ticket Holders who have a Reserved Parking Pass.

RV/Bus Parking

RVs and buses are allowed to enter when the lots open and must depart by 9 AM the next day (ballpark schedule permitting). Located in Camry Lot D off of Arlington Downs.

Handicap/Disabled Parking

You can find handicap/disabled parking in most Cash and Season parking lots, where it’s sold on a first come, first served basis. Please note that a mobility assistance cart may be requested from any parking staff member. See map for lots with handicap parking. (May reach capacity prior to game time.)

For general parking information at Globe Life Field, please call 817-533-1977.

Lexus Complimentary Parking

Complimentary parking is provided for those driving their Lexus to any home game (space permitting) with the required 2020 window decal present. Simply go to Lexus Lot W located at 715 Stadium Drive on the east side of Globe Life Field. The lot can be accessed from both northbound and southbound Stadium Drive.

Contact your Dallas-Fort Worth Lexus dealer to obtain your 2020 window decal. Please note that once this lot reaches capacity, you can pay to park in any available cash lot.

Promotional Items

To receive one of our fun promo items, you must be in attendance at the game and produce a valid same-day ticket upon entry. Learn more about these great giveaways by inquiring at the Promotions Kiosk located near Section 114.

Promo items available on a first come, first served basis. For the promotions policy and to see a full list of items, visit texasrangers.com/promotions.

Q

R

Rainout Policy/Rain Check

If the teams play less than five innings (four and a half innings if Rangers are leading) and the game is postponed, the ticket may be exchanged during the current regular season at the box office for a ticket of the same price or less, subject to availability and restrictions. Complimentary tickets cannot be exchanged for premier dates. Tickets received from a player or umpire cannot be exchanged. If you have questions on rain check redemption, please call 817-273-5100 x 1, mail Texas Rangers Baseball Rain Out, P.O. Box 90111, Arlington, TX 76004, or visit texasrangers.com/rainout. Retain possession of the ticket until the full game has been played. THE TICKET CANNOT BE REPLACED IF LOST OR DESTROYED. NO EXCHANGES OR CASH REFUNDS. The rain check policy is subject to change at the discretion of the Texas Rangers. Please refer to texasrangers.com/rainout for current policies.

Rainout Policy »​​​​​​​

Restrooms/Water

Restrooms and water fountains are located across all levels of Globe Life Field. For your convenience, both women's and men's restrooms have been designed to offer diaper-changing areas. Also, if needed, you can find a family restroom located near most restrooms. (Additional restrooms inside First Aid.)

Lower Concourse

  • Sections: 3, 10, 18, 24
  • Family: 3, 10, 18, 24

Main Concourse

  • Sections: 102, 111, 123, 127, 130, 133
  • Family: 102, 111, 123, 127, 130, 133

Jim Ross Law Suite Level

  • Sections: S201, PS201, CS235, PS208, HOF203
  • Family: S201, PS201, CS235, PS208, HOF203

Upper Concourse

  • Sections: 201, 206, 212, 225, 231, 235
  • Family: 201, 208, 214, 224, 231, 235

S

Smoking Policy

Please remember to be considerate of all other guests at Globe Life Field. Smoking (including e-cigarettes, vapes or any other smoking device) is not permitted anywhere inside the structure of Globe Life Field. The designated smoking area is located outside the venue at the Southwest Entry on the Main Concourse. Guests must have their ticket and no alcohol is permitted in the designated smoking areas.

Social Media Accounts

Please remember to use #TogetherWe along with the Globe Life Field location filter when sharing your photos on social media.

*Official Accounts for Texas Rangers *

  • Facebook: @Rangers

  • Twitter: @Rangers

  • Instagram: @Rangers

  • Snapchat: @Rangers

  • TikTok: @Rangers

    Official Accounts for Globe Life Field

  • Facebook: @GlobeLifeField

  • Twitter: @GlobeLifeField

  • Instagram: @GlobeLifeField

Look for game day information including gate openings and parking availability by following us on Twitter. Remember, you can send tweets to @RangersHelp for any customer-service-related issues during games/events.

¿Habla español? You can follow the Rangers in Spanish at @LosRangers on Facebook, Twitter and Instagram.

Staff

Our Texas Rangers staff takes pride in being here to help make your experience the best it can be at Globe Life Field. Answering any questions. Providing information and suggestions. Giving you directions with a friendly smile. It’s all part of our mission to provide you with “Service Second To None,” supported by a fantastic team of the most energetic, professional, knowledgeable and friendly people in the guest services business.

T

Tailgating

We sure do love a good tailgate at Globe Life Field. Of course, we ask that you please observe the following guidelines to make sure everyone enjoys a fair, reasonable and safe experience.

Parking spaces are for vehicles only (not tents, grills, chairs or other items)

Tailgating is permitted only in grassy areas

Tailgating is not permitted on sidewalks or areas that block pedestrian traffic

Tailgating is permitted from the time that parking lots open until the end of the 2nd inning

Postgame tailgating is allowed for up to one hour after the final out (at which time the lots will be cleared by security)

The maximum area that any single tailgate space may occupy is 9 feet wide by 12 feet deep

All guests must follow the directions and instructions provided by ballpark parking and security personnel

Trash should be disposed of in appropriate receptacles

Charcoal must be disposed of in the designated containers throughout the lots. Do not dump charcoal or store stoves on the grass, in parking areas and under/around vehicles.

The following items and activities are strictly prohibited:

  • Setting up tailgates before the lots open
  • Open-flame fires of any kind (charcoal and gas cooking permitted)
  • Deep fryers or any oil-based cooking/frying
  • Saving parking or tailgate spaces
  • Weapons or fireworks
  • Use of drones
  • Disorderly conduct
  • Sale of food, beverage, merchandise, etc.
  • Amplified sound systems or use of radio/audio devices at loud levels (includes DJs)
  • Outside food companies (only Delaware North is permitted to cater tailgate parties)
  • Advertising or promoting any third-party products (including, but not limited to food and beverage products)
  • Private porta-potties (Rangers will have porta-potties available)

Remember that failure to follow these guidelines may result in the loss of tailgating privileges, ejection from the parking lot and/or criminal trespassing charges.

Please note that a Rangers game ticket is required to access the parking lot on Opening Day and potential Rangers postseason games. Tickets for other events are not required to access the parking lot unless specified.

Grand Slam Team Store

You can find the largest selection of Rangers merchandise anywhere at our Grand Slam Team Store located off the North Plaza near Texas Live! During games, it’s accessible from the Main Concourse at the TXU Energy North Entry. On non-game days, you can still get there from the sidewalk along Randol Mill Road.

Non-Game Day Hours

  • Monday - Saturday: 10 AM - 5 PM
  • Sunday: 11 AM - 5 PM

To learn more, we invite you to call anytime during store hours at 817-533-3801.

Texas 2 Split 50/50 Raffle (presented by Acme Brick)

This fun raffle is a fundraiser held during the game, which gives one lucky fan an opportunity to win half the net proceeds of tickets sold. The other half of the pot is then donated to the Texas Rangers Baseball Foundation.

Look for staff roaming the ballpark with these raffle tickets from the time gates open until the end of the sixth inning. Also, you can find tickets available during the game at designated kiosks throughout Globe Life Field.

For more information, please visit texasrangers.com/texas2split.

Texas Rangers Baseball Foundation Room

Come check out our new home for the Texas Rangers Baseball Foundation near Home Plate Gate. It will feature an exciting prize wheel, promotional items available by donation and other Rangers memorabilia.

All proceeds benefit the Texas Rangers Baseball Foundation. Of course, you can always make donations online at texasrangers.com/foundation.

Tickets

Want to order tickets for a Texas Rangers home game? Call 972-RANGERS x 1, go online at texasrangers.com or visit the Southeast Ticket Office located on the south side of Globe Life Field near the Southeast Entry. (Please note that all phone and internet orders are subject to per-ticket service charges.)

Children’s Tickets

Children under 36 inches tall are admitted free if they sit in a ticket holder’s lap. Or, you can get special kids’ seats in the Grandstand Reserved Section for just $6 per ticket. Must be purchased at the Box Office. Limitations apply. Subject to availability.

Dynamic Pricing

Ticket prices are adjusted for each game in real time based on factors like team performance, opponent’s record, pitching matchups, weather forecast and day of the week. Please go to texasrangers.com, call 972-RANGERS or visit the Southeast Ticket Office for our most up-to-date pricing.

Group Tickets

Perfect for youth groups, corporate picnics, employee recognition and other outings. Available for groups of 20 people or more. Features special savings and seating locations. For more information, you can visit texasrangers.com/groups or call 972-RANGERS x 3.

Mobile Tickets

Getting your tickets is now easier than ever. Simply go to the MLB Ballpark app to receive mobile/digital tickets instantly. (Replaces print-at-home [PDF] tickets.)

For more information on the MLB Ballpark app or digital ticketing, you can visit texasrangers.com/digital, call the Ticket Office at 972-RANGERS x 2 or visit the Main Box Office located on the southeast side of the ballpark.

Postponed & Rescheduled Games

Good news! If teams play less than five innings (four and a half innings when the Rangers are leading) and the game is postponed, your ticket may be exchanged during the current regular season at our Ticket Office. Subject to availability.

A few ground rules: Complimentary tickets cannot be exchanged for premier dates and tickets received from a player or umpire may not be exchanged. Also, the ticket cannot be replaced if lost or destroyed. Please remember to retain possession of the ticket until the full game has been played.

This policy is subject to change at the discretion of the Texas Rangers. For more specific details, please refer to texasrangers.com/postponed. You can also ask questions regarding the policy by calling 972-RANGERS x 1. Subject to availability and restrictions. No exchanges or cash refunds.

Resale Of Tickets

By City of Arlington ordinance, the resale of tickets is not permitted within the Arlington Entertainment District, including Globe Life Field, surrounding grounds and parking areas.

Scoreboard Messages

Make your visit to Globe Life Field extra special by having a custom message displayed in lights on the Center Field Column Message Board during home games.

Advance purchase required and space is limited.

For more information, please visit texasrangers.com/scoreboard.

Season Ticket Member Services Area

Season ticket members may exchange tickets as well as purchase discounted individual game tickets. This area opens an hour prior to first pitch on day games, or two hours prior to first pitch on night games. Also, it closes at the end of the game on day games, or three and a half hours after first pitch on night games.

Ticket Office Hours

The Main Box Office is located on the southeast side of Globe Life Field and stays open three hours after first pitch. For day games, this box office and its advanced sales window close at the end of the game.

Please note that all other box offices open one and a half hours prior to first pitch and close 45 minutes after first pitch.

Southeast Ticket Office Hours

Game Days

  • Monday-Friday: 9 AM until three hours after first pitch
  • Saturday & Sunday Day: 10 AM until end of game
  • Saturday Night: 10 AM until three hours after first pitch
  • Sunday Night: Noon until end of game

Non-Game Days

  • Monday-Friday: 9 AM - 5 PM
  • Saturday: 10 AM - 4 PM
  • Sunday: Closed

Please note that the Ticket Office will be closed on May 25 for Memorial Day and September 7 for Labor Day.

Theme Night Ticket Packages

Theme Night ticket packages usually include giveaways like a cap or bobblehead. These items can be picked up from the kiosk located behind Home Plate on the Main Concourse by showing your ticket barcode. For a full list of theme nights, please visit texasrangers.com/themenights.

Community Event Ticket Packages

Community Event ticket packages include a giveaway with special game day experience (i.e., Bark in the Park, Teachers Appreciation, Military Appreciation, Girl/Boy Scouts Day). Please visit texasrangers.com/communitynights for a full list of community events.

Tours & Experiences

Globe Life Field was built to be enjoyed year-round. From ballpark sleepovers to private behind-the-scenes tours and much more, there are endless ways to experience the amazing new ballpark. For more information, call 817-533-1833 or visit texasrangers.com/tours. Group discounts available.

Non-game Day Events

Looking to host an event when the team is on the road? Let’s get down to business. Whether you’re hosting a holiday party, banquet or a meeting, our team is ready to create your vision. For more information call, 817-533-1832.

Transportation Services

Ride Share Services

Looking for transportation after the game? You can find a taxi and other ride share services in the southbound lanes of Nolan Ryan Expressway between Randol Mill and Road To Six Flags.

Trolley

Trolley service to Globe Life Field may be available if you’re staying in a hotel located within the Arlington Entertainment District. Drop-off and pick-up are in the northbound lanes of Nolan Ryan Expressway, between Randol Mill and Road to Six Flags.

Service begins two and a half hours pregame and ends 30 minutes postgame. For more information, including a list of participating hotels, please visit arlingtontrolley.com or call 817-461-8600.

Mobility Assistance/ADA Carts

Complimentary mobility assistance carts (ADA carts) are available to pick you up in the parking lot if you have a visible or non-visible disability that limits your ability to walk to and from Globe Life Field.

Please note that cart drivers do not accept tips for this complimentary service. Contact the nearest staff member to arrange assistance.

V

Valet

Globe Life Field does not offer valet parking. Please visit texasrangers.com/parking to view a current parking map and directions.

W

Wheelchair Seating

Wheelchair-accessible seating is located in each price level and can be found on the seating diagram. This includes companion seats, which allow guests using wheelchairs to sit with friends or family members.

Wi-Fi

To get the best in-game connection, sign into the Wi-Fi network: GlobeLifeField-FreeWifi

Will Call

To pick up or drop off tickets during regular season games, go to the designated Will Call windows at the Ticket Office. Please note that if a player or umpire leaves tickets for you, they can be picked up one hour prior to first pitch.

If you received a confirmation number when purchasing your tickets online at texasrangers.com or speaking with a Rangers representative at 972-RANGERS, go to any open ticket window to pick up your Will Call tickets. Please remember to bring a valid photo ID, along with your confirmation number or credit card number used at the time of purchase, when picking up tickets at any Ticket Office.

Please note that Will Call is not open for dropping off tickets during the postseason.

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