Guaranteed Ballpark Access to every regular season game (excluding Opening Day and 6/15 Joe Mauer Day)
A seat for each game in the upper level seating areas of Target Field based on availability (excluding Opening Day and 6/15 Joe Mauer Day)
A seat for each game in the lower level seating areas of Target Field based on availability (excluding Opening Day and 6/15 Joe Mauer Day)
Frequently Asked Questions
For post-purchase inquiries, please go to www.expapp.com/contact.
Q: How do I purchase Passes?
A: Purchase Passes by clicking on the green purchase button on this page or over the phone at 612 33-TWINS
Passes are only available online or via phone and cannot be purchased at the Twins Box Office.
Q: Can I sit with other Ballpark Pass purchasers?
A: Yes, if you would like to sit with other Pass purchasers, you may link your Pass prior to receiving your tickets at the time noted. Simply tap the Sit With Friends button in the Ticket Management screen and enter your friend's email address. Linking is based on seating availability.
Q: Which phones are supported?
A: The pass is supported by iPhones and Android phones. The MLB Ballpark app must also be downloaded for use of the Twins Pass.
Q: Can I use an iPod touch / iPad?
A: No, we only support iPhones and Android phones.
Q: Why do I need to use an iPhone or Android phone?
A: The Twins Pass is a mobile-only program integrated with the MLB Ballpark app. There are no printed tickets. Admission to Target Field and seat assignments will be managed through the app.
Q: Can I purchase the Pass if I don't have an iPhone or Android phone?
A: Not at this time. You will be unable to enter Target Field.
Q: I bought my Pass, what do I do now?
A: Follow the steps below.
STEP 1: Download the MLB Ballpark app
Download the MLB Ballpark app on your iPhone or Android phone, and create or log in with your MLB.com account.
If you already have the app, be sure to download the latest version and keep updating throughout the season. Download Now
STEP 2: Link your account
- Register your Pass in the MLB Ballpark app to access your mobile barcodes
- Open the app on your phone
- Tap the settings icon in the upper right of the Today tab
- Select Ticket Accounts and then tap on Link Ticket Account
- Log in using the email address you used to purchase your Pass
Q: How and when are Pass tickets delivered?
A: All of your tickets will be delivered digitally via the MLB Ballpark app. Text alerts are sent to Pass purchasers approximately 2 hours prior to each game after specific seat locations have been assigned within the MLB Ballpark app. You must have a compatible smartphone to access your ticket inventory. You will also receive a follow up email with detailed instructions on how to register your Pass on the MLB Ballpark app.
Q: Can I sell my Pass for games that I do not attend?
A: No, passes are non-transferable and only available on the phone of the Pass purchaser.
Q: Can I share my Pass with someone else?
A: Passes cannot be shared. Admission to Target Field will be managed through the MLB Ballpark app on your mobile device.
Q: Are Passes/Pass tickets exchangeable or refundable?
A: We're sorry, all Pass purchases are final. Passes and Pass tickets cannot be exchanged, forwarded, transferred or resold.
Q: What happens if a game is rained out?
A: If a game is postponed, your Pass ticket for the postponed game is valid for the rescheduled game only and will appear in your ticket inventory approximately 2 hours prior to the rescheduled game.
Q: What happens if a game time changes?
A: All game times are subject to change. Your Pass ticket will be valid only for the date of the game and is non-exchangeable.
Q: Am I guaranteed a seat for all games with the Twins Pass?
A: All purchasers who select the $99 and $149/month Twins Pass will receive a seat to each game based on availability. Purchasers of the $49/month Twins Pass will not receive a seat location for each game.
Q.When will I receive my seating location for the game?
A: You can expect to receive your seating locations 2 hours prior to first pitch. You will receive a text to accept your seats for that game if you have elected to receive text notifications.
Q: What if I lose the text message with my Pass?
A: If you can't access your Pass via text message, simply access the MLB Ballpark app and select Ballpark Pass on the Target Field section of the app.
Q: What do I do if I need ADA seating?
A: Please visit Guest Services inside the ballpark behind section 102 to receive an ADA location subject to availability.
Q: How do I get into Target Field with my Pass?
A: Your ticket for all games can be found in the MLB Ballpark app beginning two hours prior to each game. Download the MLB Ballpark app and select Ballpark Pass on the Target Field section of the app. Login with the email address you used to purchase the pass and your mobile phone number. This will provide you with a digital barcode that you can use to scan for admission into Target Field
Q: How does my guest scan in?
A: All barcodes will be on one device inside the MLB Ballpark app. If you have a group of two, for example, both barcodes can be scanned from one device. You and your guest will need to arrive at Target Field together.