Junior Guards Presented By Ohio 529 College Advantage
FAQs
Below are some frequently asked questions about our Junior Guards program. If you have further questions, call 216.420.HITS or email us at fanservices@cleguardians.com.
When and where can I pick up the membership packages?
Packages may be picked up at the Junior Guards table during any 2026 regular season home game; the table is open from the time gates open through the end of the 5th inning.
If you are unable to pick up your package during a home game, please contact the Fan Services team to make other arrangements.
Where is the Junior Guards table located?
The Junior Guards table located on the Family Deck, just outside the Kids Clubhouse.
When is the Junior Guards table open?
The Junior Guards table is open from the time gates open through the end of the 5th inning for all regular season home games.
What are the recommended ages for the Junior Guards program?
The Junior Guards is designed for kids between the ages of five and 14. We highly recommend that all members fall within this age range; younger children may not be able to participate in all activities based on age restrictions. No child over the age of 14 will be accepted into the program.
How do I redeem my $10 of loaded value?
Each Junior Guards membership comes with $10 of loaded value to be used on food and beverages or merchandise at Progressive Field during the 2026 regular season. The value can be redeemed by scanning the personalized barcode on the back of each Junior Guards badge at any cash register in the ballpark. Loaded value can be redeemed April 3 – September 20, 2025.
To check the loaded value amount, please call Fan Services at 216-420-HITS and have your badge number available when you call.
How do Junior Guards members sign up for the monthly prize drawings?
All Junior Guards members will have the opportunity to enter into the monthly drawings for exclusive merchandise, autographed items, on-field experiences, and other prizes. Link will be included in newsletters and emails to register their member(s). Winners will be selected at random from all registered Junior Guards members. Random prizes will be mailed out monthly to those months selected winners.
How are Junior Guards members selected to take part in the Kids Starting Lineup and other Kids Fun Day on-field activities?
As part of the monthly prize drawings, All Junior Guards members will have the opportunity to enter to be the Play Ball Kid or Honorary PA Announcer for Sunday games, as well as to win a spot in the Kids Starting Lineup. Parents/guardians will need to register their member(s) to have the opportunity to be selected. Winners will be selected at random from all Junior Guards members registered. Winners' parents/guardians will be contacted via email with additional details at least one week prior to the game.
How do I submit my child’s photo and bio to be the Junior Guards Member of the Game?
All purchasers will receive an email with the submission in March 2026. Submission information will also be added to the website and be included in the monthly e-newsletters beginning in March 2026.
How do we skip the line for Kids Run the Bases?
Junior Guards members can head to the front of the line for Kids Run the Bases! Show your membership badge at the ramp at Right Field and head to the front of the line. Please note: once the line starts moving to the field, you will no longer have the ability to jump the line.
How do I RSVP for Junior Guards special events?
More information regarding the Junior Guards special events and the RSVP process will be emailed to the email address used for purchase in March 2026. The event schedule and RSVP information will also added to the website and included in monthly emails beginning in March 2026.
What happens if I lose my Junior Guards membership badge?
If you lose your badge, please email fanservices@cleguardians.com with the subject line "Junior Guards – Lost Membership Badge." We will work to get you a replacement badge as soon as possible. The replacement badge will not have the $10 loaded value.
Where can I find my child’s Junior Guards ID number?
Junior Guards ID numbers can be found in the purchase confirmation email under "seat location".
Can I add another email address to my account to receive the monthly e-newsletters?
Yes, you can add an additional email address to receive the monthly e-newsletters and other email communication. Please send your request to fanservices@cleguardians.com with the subject line “Junior Guards – Additional Email Address”.