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The Official Site of the Pittsburgh Pirates

ACCESS GUIDE FOR GUESTS WITH DISABILITIES

Welcome to PNC Park, home of the Pittsburgh Pirates. The Pirates strive to be the benchmark in service and guest experience. We have created this Accessibility Guide to assist in making your experience at PNC Park enjoyable. If you have any questions reviewing this page, please contact the Pirates at (412) 323-5000.

Thank you for your continued support! Let's Go Bucs!

ACCESSIBLE PARKING

ACCESSIBLE SEATING/COMPANION SEATING

ASSISTED LISTENING DEVICES

CAPTIONING

CONCESSIONS

All concession stands are accessible and guests are encouraged to speak with the nearest Team Member for additional assistance.

DIETARY RESTRICTIONS

The Pittsburgh Pirates allow Guests with disabilities to bring in special dietary food and beverage into the ballpark.

DROP-OFF/PICK-UP AREAS

ELECTRICAL OUTLETS

ELEVATORS/ESCALATORS

EMERGENCY EVACUATION

In case of an emergency evacuation of PNC Park, guests with disabilities should monitor the main scoreboard and otherwise follow the direction of Pirates' staff for the evacuation plan of PNC Park.

ENTRY AND CARRY IN POLICY

Major League Baseball and the Pirates are committed to creating a safe, comfortable and enjoyable atmosphere for fans attending games at PNC Park.

Each Guest is permitted to bring one bag into the ballpark. MLB and the Pirates recognize that bags, purses, fanny packs and backpacks 16" X 16" X 8" or smaller are permitted.

A ticket holder consents to allowing the Pirates to inspect ticket holder's and any accompanying minor's person and any bags, clothing, or other articles for security purposes, whether by walk-through metal detection, bag checks, pat-down search, or otherwise, upon entry and within the ballpark. A ticket holder acknowledges and agrees that ticket holder and any accompanying minor may be denied entry to or ejected from the game or event if they are in possession of any item or object that the Pirates consider potentially dangerous, hazardous, inappropriate, or injurious to other patrons, and any prohibited items may be confiscated. A ticket holder and any accompanying minor waive any claims that they might have against the Pirates or any Released Parties, as defined in the ASSUMPTION OF RISK - WAIVER section above. A ticket holder acknowledges that the Pirates and the Released Parties have no liability for ticket holder's or any accompanying minor's person or property. All bags are subject to search upon entry and within the ballpark. Soft-sided coolers and soft-sided briefcases are permitted. Hard-sided coolers and briefcases, ice packs and cooler inserts are NOT permitted. For the convenience of those Guests not carrying purses, fanny packs or bags into the ballpark, express lanes are offered at each gate.

Guests are permitted to bring bottled water and food that may fit into a 16" X 16" X 8" soft-sided bag. Water bottles should not exceed 24 ounces in size, and must be clear, plastic, sealed and disposable. Children's juice boxes and items necessary for medical purposes are permitted. Alcoholic beverages, carbonated beverages, sports drinks, cans, glass bottles and thermoses are not allowed.

Outside food and beverage is not permitted entry into the Lexus Club, Suite Level or the Jim Beam Left Field Lounge & Jim Beam Porch areas.

For the comfort and security of all Guests, hazardous or disruptive items cannot be brought into PNC Park. Samples of these items that are not permitted include Bluetooth speaker, inflatable balls, hoverboards, balloons, motorcycle helmets, frisbee discs, drones, laser pointers, fireworks and footballs. Weapons and other dangerous or hazardous items are not permitted in PNC Park. The Pirates reserve the right to inspect and remove any packages and/or containers.

FAN TEXTING

If a Guest experiences difficulties with other Guest(s) in the ballpark or is in need of assistance from ballpark operations personnel for any other issue (medical, security, etc.), they are encouraged to use their mobile phone to anonymously text the word SECURITY and their seat location to 61592. The request will be received by PNC Park security, and the appropriate personnel will be dispatched to the appropriate location to respond to the request, as needed. Standard text messaging rates may apply.

FIRST AID

GUEST SERVICES

 

    NOISE CANCELLING HEADPHONES

    PRIVATE LUXURY SUITES AND PARTY SUITES

    We have accessible seating in our Luxury and Party Suites. We do offer a private bathroom in our Luxury Suites. We do provide space for wheelchairs/scooters.

    • Every Luxury Suite includes a private restroom.
    • A family restroom is located on the Suite Level located outside of Suite 14.
    • Luxury and Party Suites have the ability to accommodate a guest's ADA-related seating needs.

    PUBLIC TRANSPORTATION

    Information can be found at the Public Transportation page.

    QUIET ROOM

    Guests who are in need of a quiet room can visit our Guest Relations office located at the bottom of the Home Plate Rotunda and use a private room.

    RESTROOMS/FAMILY RESTROOMS

    SERVICE ANIMALS

    STADIUM SEATING CHART

    For more detailed information, visit the PNC Park 3d Seating Map.

    TELEPHONE/TTY

    TICKET INFORMATION

    WATER FOUNTAINS

    COMMENTS/SUGGESTIONS/QUESTIONS

    The Pittsburgh Pirates take pride in continually improving stadium accessibility. It is our goal to make sure everyone is able to enjoy Pirates baseball in a safe and comfortable environment. Please feel free to email Talkback@pirates.com or call (412) 323-5000 Option #6 with any comments or suggestions on how we can improve your experience.