Please review the information below in detail so you know what to expect when you visit PNC Park.
For easy and contactless entry into the ballpark, please have your tickets ready on your mobile device in the MLB Ballpark app. We strongly encourage purchasing tickets online so they are readily available in the MLB Ballpark app prior to getting to the gates. Fans are encouraged to add their mobile tickets to their Apple Wallet for ease of entry into the Ballpark. Please Note: mobile screenshots of tickets will no longer be accepted at PNC Park.
Located in the MLB Ballpark app, the Pirates mobile wallet allow fans to easily access their loaded value, season ticket holder discounts, and credit/debit cards! Loaded Value can be used on concessions and merchandise. Any applicable discounts may be used at the Pirates Clubhouse store. Fans also have the option to link a debit or credit card within the mobile wallet.
PNC Park is a completely cashless ballpark. Credit and debit cards as well as Apple/Google Pay will be accepted. A reverse ATM will be available to convert cash to a pre-paid Mastercard. This service is free of charge to fans. Cards can be used anywhere, not just PNC Park. Any amount from $1-500 can be put on the cards. Reverse ATMs can be found in the following locations: 119 & 319.
The Pirates strongly encourage fans, especially families, to arrive as early as possible or find alternate parking in the Golden Triangle in one of the nine Pittsburgh Parking Authority Garages and take advantage of the free "T" service. Prepaid parking passes will be digital and available on the MLB Ballpark app. Please have the app downloaded for quick entry.
Gates will open one and one-half (1 ½) hours for all start times excluding 6:40 p.m. games where gates will only open one (1) hour before game time Monday-Thursday and one and one-half (1 ½) hours Friday-Saturday. The Home Plate Club will open two (2) hours prior to game time.
Try our Seat Upgrade feature! Beginning 90 minutes before the first pitch, check out the variety of upgrade options available in the MLB Ballpark app. You must have a game ticket for entry in order to use an upgrade ticket. Upgrade tickets do not have a bar code and are not valid for entry into PNC Park.
Each Guest is permitted to bring one bag into the ballpark (purses, fanny packs, backpacks, etc.) provided that the bag is soft-sided and 16” x 16” x 8” or smaller. Bags exceeding these dimensions will not be permitted inside the ballpark. All bags are subject to search.
Utilize this unique 3D Seating Map to see where your seats are and what your view of the field will be at PNC Park.
