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The Official Site of the Atlanta Braves

Access Guide for Guests With Disabilities

General Information

SunTrust Park Address: 755 Battery Ave. Atlanta, GA 30339

Important Phone Numbers:

  • ADA Seating Department - (404) 577-9100 (Option 5)
  • Group Sales Department - (404) 577- 9100 (Option 3)
  • Ticketmaster - (800) 653-8000
  • Atlanta Braves Switchboard - (404) 614-2300
  • MARTA - (404) 848-5000
  • Cobb County Transit - (770) 427-2222

Accessible Parking

Accessible Seating/Companion Seating

Assistive Listening Devices

Braves Exceptional Fans Program

The Atlanta Braves are excited to offer information and resources for families to ensure attending games is a comfortable and fun experience for everyone! We have a Social Storybook that illustrates what to expect when you come to a Braves game at SunTrust Park, a sensory map, dedicated Accessible Seating Specialists on staff and more. Guests who purchase tickets through the Accessible Seating Department will receive a Welcome Kit, including a special green credential that says "Braves Exceptional Fan" with a spot for emergency contact information.

Welcome Kit: While at the game, families who purchased their 'Exceptional Fan' specific tickets through our Accessible Services Department will have their welcome kit delivered to them in game.

  • Exclusive Credentials: This will allow you to skip concessions lines if needed and provide a place for emergency contact information.*
  • Sensory Map: Detailed locations for fireworks, First Aid, Guest Services Booth, family restrooms, gluten-free concessions and more. Download Sensory Map (PDF)
  • Braves Fidgets
  • Please visit braves.com/exceptionalfans to find your perfect seats, receive your Welcome Kit or for more information.

*Please contact the Accessible Seating Department at (404)-577-9100 (Option 5) or accessibleservices@braves.com to receive your Welcome Kit and for more information.

Captioning

Dietary Restrictions

Guests with dietary restrictions are welcome to bring their own food but they must notify security upon entry.

Drop-off/Pick Up Areas

Electrical Outlets

Elevators/Escalators

Emergency Evacuation

All full-time and seasonal staff go through a safety training with our Stadium Operations Manager to learn how to care for all guests safely in any emergency.

Fan Texting

To request assistance in the ballpark, text 'Braves issue and location" to 69050. Text STOP to cancel or HELP for info. Message and data rates may apply.

First Aid

Guest Services

Interpreting & Translating Services

Noise Cancelling Headphones

Noise cancelling headphones can be found at Guest Services 111.

Private Luxury Suites and Party Suites

All private suites and party suites are accessible. All suites have versatility for wheelchairs, scooters and padded folding chairs.

Public Transportation

MARTA accommodates for guests with disabilities. For further information, please contact MARTA customer service at 404-848-5000 or visit www.itsmarta.com.

Quiet Room

All of our first aid locations, our elevator lobbies at sections 120 and 137, Guest Services booths at sections 218 and 233, and the "kid's area" of the nursing lounge (Section 141) will accommodate as quiet spaces. We also suggest Monument Garden after first pitch as an alternative due to the water feature.

Restrooms/Family Restrooms

Seating Chart

For more detailed information, visit the SunTrust Park Seating Chart.

Service Animals Policy

Ticket Information

All windows and counters are built in compliance to ADA regulations.

A-List Memberships: Please contact our Accessible Seating Department at 404-577-9100 (Option 5) to learn more of A-List membership opportunities.

Individual Game Tickets: For information on accessible seating for Individual games, please contact the Accessible Seating Department at (404) 577-9100 (Option 5) or accessibleservices@braves.com. Our Accessible Seating Specialists are committed to accommodating each guest with reasonable and appropriate accommodations based on everyone's needs. Accessible seating may also be purchased at the SunTrust Park Ticket Windows.

Group Tickets: Accessible seating for groups of 20 or more is available throughout the ballpark. Prior arrangements must be made to assure adequate accommodations, including seat locations for companions not requiring accessible accommodations. All seating is subject to availability. For pricing and availability please call the Group Sales Department at (404) 577-9100 (Option 3).

Water Fountains

Wheelchair Services

Comments/Suggestions/Questions

The Atlanta Braves are proud to say that SunTrust Park is a facility where all guests may come and enjoy Braves baseball. If you would like further information on accessible services, please contact our Accessible Seating Department at accessibleservices@braves.com or (404) 577-9100 (Option 5).