This Truist Park A-to-Z Guide was developed with one goal in mind: to assist our guests in becoming familiar with our new facility. A variety of accommodations are offered to make your experience an enjoyable one. The Atlanta Braves take pride in serving our guests and hope the Truist Park experience will bring you back many times in the future.
All information listed here is subject to change.
The Atlanta Braves Foundation will sell 50/50 raffle tickets from the time gates open until the bottom of the seventh inning. Fans can now able to purchase tickets directly from their seats on their mobile phone, in addition to directly from designated uniformed ticket-sellers and kiosks around the ballpark. Fan can purchase tickets from their mobile phone once they have checked in to the geocached areas at The Battery Atlanta/Truist Park. The "jackpot" total will be updated and displayed in real time throughout the game. After the seventh inning, the winning number will be posted on the LED board located in left field below the Coca-Cola Home Run Porch and on braves.com/5050raffle. The winning ticket may be claimed at the guest services booth located at Section 111. Winner does not have to be present to win.
To purchase tickets online, visit braves.com/5050 or click the 50/50 Raffle button on the MLB Ballpark app.
With the help of an Americans with Disabilities Act (ADA) consultant, Truist Park was designed to be universally accessible and comfortable for all guests. Truist Park provides services and amenities specifically for fans. These include accessible parking, elevators and escalators, courtesy rides, accessible seating, accessible restrooms, lowered concession counters, drinking fountains, and an accessible seating concierge service.
For information on accessible seating and parking for individual games, please contact the accessible seating department at (404)-577-9100 (Option 5) or [email protected].
Our accessible seating specialists are committed to accommodating each guest with reasonable and appropriate accommodations based on each individual's needs.
Accessible shuttles are provided for guests parking in Lot 29, Red Deck, Orange Deck, Delta Deck, Braves 9 and Braves 11. All shuttles services begin 2.5 hours prior to first pitch and end an hour after the game has ended. Shuttle services are provided on a first-come, first-served basis. Please alert the parking attendant if you would like to utilize this service when entering abovementioned lots.
A complimentary wheelchair service is offered once guests arrive at the Truist Park gates. Guests can receive a complimentary wheelchair escort to and from their seats or other areas within the ballpark. Fans may request a wheelchair in the Ballpark app beginning 2 hours prior to first pitch or by connecting with a Braves or Guest Services representative on-site at Truist Park.
Accessible parking spaces are available in Lot 29 & Red Deck. Further details on accessible services may be found here.
Address and Phone Numbers
Atlanta Braves - Truist Park
755 Battery Avenue
Atlanta, GA 30339
Atlanta Braves - Truist Park
PO Box 723009
Atlanta, GA 31139-2704
Executive Offices: 404-522-7630
Season Tickets & Multi-Game Packages: 404-577-9100 (Option 1)
Current A-List Members: 404-577-9100 (Option 2)
Group Tickets & Single Game Suites: 404-577-9100 (Option 3)
Accessible Seating Departments: 404-577-9100 (Option 5)
Special Events (non-baseball events): 404-614-2363
Ballpark Tours: 404-614-2310
Merchandise Orders: 404-523-5854
Special Events: 404-614-2177
Advanced Ticket Sales
Advanced ticket sales are available at the ticket office windows at Truist Park. These ticket windows are open until the end of the 5th inning during each home game.
Alcoholic beverages may not be brought into Truist Park. The sale and service of alcoholic beverages at Truist Park is managed by DELAWARE NORTH SPORTSERVICE. All guests are required to provide photo I.D. when purchasing alcoholic beverages.
The sale of alcoholic beverages ends at the bottom of the seventh inning at ballpark concession stands. Premium clubs will offer extended service. Alcoholic beverage service may end earlier at DELAWARE NORTH SPORTSERVICE & ATLANTA BRAVES management discretion.
Alcohol service policies at Truist Park include:
1. The legal drinking age in Georgia is 21. The sale and service of alcoholic beverages to anyone under the age of 21 or any visibly intoxicated person is prohibited.
2. Presenting fake ID by an underage person for the purpose of purchasing alcohol is against the law in Cobb County. Violators are ejected and subject to Citation by local Law Enforcement.
3. All DELAWARE NORTH SPORTSERVICE servers and management staff are certified by an alliance of professional and collegiate sports, entertainment facilities, concessionaires, stadium service providers, the beer industry, distillers, broadcasters, governmental traffic safety experts, and others working together to promote responsible drinking and positive fan behavior at sports and entertainment facilities.
- Acceptable forms of identification, at point of purchase, are as follows:
- Valid State/Territory Issued Driver's License with a Photo
- Valid State/Territory Issued Photo Identification Card
- Valid Passport (Written in English)
- Valid U.S. issued Passport Card
- Valid U.S. Military Identification Card with date of birth.
- Valid International ID*
- Guests over 21 years old with International identification other than a Passport (in English), may present their ID to a DELAWARE NORTH SPORTSERVICE international ID trained representative at Guest Services (Section 111). Upon validation, the guest will receive a tamperproof gold wristband printed with "International ID Verified". Guests may then present their ID for positive match, and wristband at any location to purchase / receive an alcoholic beverage. DELAWARE NORTH SPORTSERVICE venue and local alcohol rules apply, regardless of the alcohol service rules in the guest's home country.
4. Guests may only be in possession of a maximum of two (2) alcoholic beverages at any time while on the premises. This limit may be modified to less at the discretion of DELAWARE NORTH SPORTSERVICE. Guests in possession of more than 2 alcoholic beverages will have the excess beverages confiscated.
5. Alcoholic beverages may not be taken into or out of the Infiniti Club, Delta SKY360 Club, or Truist Club after alcohol service has concluded in non-club areas.
6. The ATLANTA BRAVES reserve the right to remove any guest who is being unruly or disruptive due to his or her intoxication, as well as deny any individual who appears intoxicated during his or her entry into Truist Park.
7. Guests (adults) providing alcohol to minors will be prosecuted to the fullest extent of the law.
8. Guests possessing alcohol who do not have proof of being 21 or older will be subject to arrest and citation.
9. Guests are not permitted to leave Truist Park with alcoholic beverages. Employees monitoring the exits will request that the guests finish or dispose of alcoholic beverages before exiting Truist Park.
The 2020 All-Star Game will be held on July 14, 2020 at Dodger Stadium, home of the Los Angeles Dodgers.
Braves Alumni Sundays are another exciting feature of weekends at Truist Park. Former Braves Legends are on the Georgia Power Pavilion in The Plaza at 11:30 a.m. for hour-long autograph sessions (subject to change). Autographs are limited and, although we try to accommodate as many guests as possible, cannot be guaranteed for all guests. Alumni scheduled to appear are also subject to change without notice.
For more information on these and other promotions, please visit braves.com/promotions.
A-List Member Clubhouse
The A-List Member Clubhouse features knowledgeable Braves ticketing staff to assist with A-List Membership needs. Interested members should contact the Braves for more information on A-List pricing, amenities, and memberships at braves.com/alist. The A-List Member Clubhouse is located across from the Hank Aaron Statue in Monument Garden.
Certified service animals or service animals in training for guests with disabilities are welcome. All other animals are prohibited.
Artwork In The Ballpark
Atlanta Braves Foundation, Inc.
The Atlanta Braves Foundation, Inc. is the charitable arm of the Atlanta Braves. The Foundation invests in programs that serve children, families and communities across Braves Country through grant making, strategic partnerships and signature programs. For more information on the Atlanta Braves Foundation or to make a donation, please visit braves.com/community.
Atlanta Braves Foundation Auctions
Fans may bid on autographed memorabilia from their favorite Braves players during Braves games and online. During Braves games, fans can visit the Community Clubhouse located by the Right Field Gate, directly across from the Guest Services Booth near section 111 from the time gates open until the end of the third inning). Throughout the season the Braves Foundation hosts online auctions via braves.com/charityauctions. All proceeds benefit the Atlanta Braves Foundation.
For the convenience of our guests, there are seven SunTrust ATM Machines located throughout the ballpark:
- First Base Gate Section 118
- Third Base Gate Section 133
- Terrace Level Sections 216 & 235
- Upper Level Sections 320 & 331
- Fielded Level Elevator Lobby (First Base)
Guests may seek autographs from the time ALL gates open until one hour prior to first pitch. The most popular autograph area is near the team dugouts and this space opens with ALL gates at the one and a half hours prior to first pitch mark. Guests are allowed, under the direction of the usher staff, to seek autographs from the outfield side of each dugout until one hour prior to first pitch. Please be respectful of other guests and players. We unfortunately cannot guarantee autographs.
Automobile Trouble - AAA
As a service to our guests, the AAA Club will provide free emergency road service to any guest parked in the Truist Park parking lots experiencing car trouble during/after all home games. Guests requiring service should raise the hood of their car and see the parking attendant. Please put your four-way flashers on.
Each guest is permitted to bring one bag into the ballpark. Bags can be no larger than 16" x 16" x 8" and will be subject to inspection upon entry in accordance with Major League Baseball security regulations. See PROHIBITED ITEMS for more information.
(See MLB BALLPARK APP)
Standing or stepping on ballpark seats may lead to serious bodily injury. The Atlanta Braves request, for everyone's safety, that you do not step, climb over, stand or use seats in a manner other than intended at Truist Park. Seat dimensions vary, but are typically 16.6" deep and between 18 - 22" wide. Padded folding chairs without arms are available in our Accessible Seating locations to provide extra space for guests. Some of our seats' arms can raise up to provide extra room in the seating bowl. Row numbers start at the bottom (closest to the field) and move upward. All seats are angled toward the infield by a combination of bowl geometry and redirected seating. Section numbers run clockwise in numerical order from the right field foul pole towards 3rd base.
Banners, Signs and Apparel
Banners and signs may not obstruct the view of guests. Banners and signs must be baseball related and may not contain objectionable subject matter or be commercial in nature. Banners and signs may only be hung in areas where they do not obscure advertising or impede the operation of Truist Park. The Braves reserve the right to remove any banner or sign at any time. (1) Banners and signs must (a) utilize only cloth, paper or other light, flexible materials, rather than be comprised of or supported by wood, metal or other hard materials that could be dangerous in a crowded public setting, (b) not be affixed to or draped over any part of the ballpark structure. (2) Banners and signs may be displayed only (a) in areas where they do not obscure advertising, ballpark signage or impede the operation of Truist Park, (b) in a stationary manner, (c) so as not to unduly obstruct any person's view of the playing field or interfere with player or umpire sight lines. Only one sign or banner may be displayed at any one location. (3) Banners and signs may not bear a message that (a) is slanderous, (b) is obscene, vulgar or indecent and inappropriate for viewing by children, (c) contains "fighting words" likely to provoke a breach of the peace or (d) contains commercial advertising or commercial product or service identification. The Atlanta Braves reserve the right to remove any sign displayed on the property. The Atlanta Braves seek to foster and maintain a family friendly atmosphere and therefore apparel may not (1) bear a message that is obscene, vulgar or indecent and inappropriate for viewing by children, (2) contains "fighting words" likely to provoke a breach of the peace. Guests wearing such attire will be asked to remove it or cover it. Guests refusing to do so may be asked to leave the ballpark.
The Battery Atlanta
The Battery Atlanta is the South's preeminent lifestyle destination; featuring The Coca-Cola Roxy, LIVE! at the Battery, The Omni Hotel, fine dining and shopping. The Battery Atlanta is a sports and entertainment experience unlike any other. For more information, visit batteryatl.com.
Batting Practice Experience
The Braves sell an on-field experience to watch the Braves and visiting team take batting practice from on the warning track behind home plate. Visit braves.com/battingpractice for more information.
Please note that batting practice experiences are not sold on day games due to the fact that teams may opt out of batting practice on the field. Batting practice on the field is subject to change.
Batting Practice Schedule
Pregame batting practice is a ritual exclusive to the game of baseball. The schedule listed below is subject to change at any time by either team.
On Saturday's all gates will be opening three hours prior to first pitch, giving our fans the ability to watch all of batting practice. And the entire Lower Level will be open for fans to experience batting practice!
Bicycle Parking Racks
Guests that wish to use their bicycle as a mode of transportation to Truist Park can utilize the bike rack at the Orange Lot.
Attending a game to celebrate a birthday? Make it a party and make their visit to Truist Park extra special with the following experiences we offer:
- Batting Practice Experience: braves.com/battingpractice
- VIP Experience: braves.com/vip
- LED Scoreboard Message: braves.com/scoreboard
- A visit from our mascot: braves.com/scoreboard
- Birthday Group Ticket Packages: braves.com/groups
- Birthday Buttons: Stop by guest services at sections 111 or 314 to pick up a birthday button to wear during your visit to Truist Park! (while supplies last)
Brick Paver Program
Purchase a brick with YOUR name, family names or friend's names engraved into a brick to be a permanent part of Truist Park and Braves country.
Proceeds from your contribution will benefit the Atlanta Braves Foundation. The Foundation invests in programs that serve children, families and communities across Braves Country through grant making, strategic partnerships and signature programs thanks to the generous support of Braves players, staff, sponsors and our loyal fans!
Your generous contribution includes your personalized brick installed at Truist Park (location TBD), a replica of your Truist Park brick to have as a special keepsake for your home or office and a signed Certificate of Ownership, recognizing your brick as a permanent feature at Truist Park and a special part of Braves history. Visit braves.com/bricks for more information.
All cameras must be handheld and the camera lens cannot exceed 5" in length. No tripods or monopods will be permitted. Hand-held video cameras and still cameras for personal use may be brought into the ballpark, provided no game action is recorded in accordance with Major League Baseball regulations. Please be courteous to those guests around you when taking pictures, the equipment may not obstruct the view of other guests. Camera cases must fit through the bag template and will be inspected prior to entrance into the ballpark.
Car Charging Stations
Car charging stations for electric vehicles are available at all eight parking lots that surround Truist Park. Guests will be able to charge vehicles at the yellow, green, orange, purple, red, Delta, plaza, and surface lots (pending available stations). Charging stations are subject to availability and will be available at select locations for guests.
Celebrating An Occasion
Truist Club (Sections 1-9): The Truist Club is our most distinguished club located directly behind Homeplate with 58 feet separating you from all the action on the diamond. Featuring approximately 160 field-level luxury seats and flat-panel television monitors mounted throughout the seating area. Located inside of the club, we are celebrating the tradition of Braves baseball with game used autograph bats from some of our legends such as; Hank Aaron, Chipper Jones, and Dale Murphy. Truist Club Season Memberships include complimentary valet parking in the Orange Deck, gaining easy access to the ballpark from the 1st base exclusive premium entrance. The Truist Club also provides an all-inclusive food and beverage menu with a full bar and in-seat service. Open 2 hours before first pitch.
The DeltaSKY360° Club (Sections 22-30 & 122-130): This exclusive club located directly behind Homeplate is divided between our Delta Chairman Seats (Sections 22-30) and our Delta Executive seats (Sections 122-130). Our Delta Chairman Season Memberships include complimentary valet parking next to the Delta Deck upon arrival and enter the ballpark from the 3rd base exclusive premium entrance. Our Delta Executive Season Memberships include complimentary Delta Deck parking upon arrival and enter the ballpark from the 3rd base exclusive premium entrance.
Guests with Delta SKY360° tickets have access to the 15,000-square foot hospitality club with state-of-the-art technology, an all-inclusive menu prepared by executive chefs, complimentary beer and wine and in-seat service. Inside of the club, we highlight our Braves Gold Glove Award and Silver Slugger recipients from past and current players. For more information, visit braves.com/premium. Open 2 hours before first pitch.
INFINITI Club (Sections 220-231): The INFINITI Club is a 16,000-square foot premier hospitality club located behind Homeplate on our Terrace level with a first-class touch and top scale food and drinks. Complimentary ballpark favorites like popcorn, peanuts and Cracker Jacks are available to all of our INFINITI Club guests. Located inside the club, we celebrate the tradition of Braves baseball by highlighting our Rookie of the Year and Cy Young receipts from our historical past. Inside the INFINITI Club are 23 private suites which include selected food and beverage menu, stadium seating and an intimate gathering for your guests to enjoy the game.
The INFINITI Club tables are semi-rounded table tops with a television at each table and in-seat service with $30 added value per ticket. The INFINITI Club seats come fully padded and include $15 added value per ticket. Open 2 hours before first pitch.
THE CHAMPIONS SUITES: The Champion Suites are located behind home plate on the main concourse. These luxurious suites include a private entrance, containing the corridor where Braves Alumni frequent the halls. Each Champion Suite consist of dedicated suite attendants, catering service, season memberships include valet parking, and much more. Please visit braves.com/premium and click on the Champions Suite tab for more information on your benefits as a Champions Suite Club Member.
For more information on any of our Clubs or inquiries about our Premium Season Memberships, please visit braves.com/premium.
Departing the MARTA Arts Center Station, CobbLinc Bus 10 has a stop located on the corner of Cobb Parkway & Windy Ridge Parkway. Once at this intersection, walk East via Windy Ridge Parkway to arrive at The Battery Atlanta & Truist Park. Please note that CobbLinc 10 does not run on Sundays.
From Marietta Park-and-Ride Lot/Transfer Center:
- Take the Route 15 outbound to the stop located at Circle 75 Parkway + 1000 Building Entrance. T
- Take the Rapid 10 or Route 10 outbound to the stop at Cobb Parkway + Cumberland Boulevard Disembark and walk southeast along Cobb Parkway toward the intersection with Cumberland Boulevard/Windy Ridge Parkway. Turn left onto Windy Ridge Parkway and continue to stadium. The walk from stop to stadium is approximately 0.4 miles.
From Cumberland Transfer Center: Take the Circulator Blue (free of charge) to the Heritage Court stop.
Code Of Conduct
Guests must refrain from conduct that is inconsistent with the fun, family atmosphere that should prevail at Truist Park and the Truist Park experience, including but not limited to: interfering with other guests' ability to enjoy the game; using foul, derogatory or abusive language or gestures; appearing to be in a drunken or diminished capacity; failure to produce a ticket on request or sitting in a seat which is not ticketed; possession of balloons, beach balls, nets, laser pointers or other prohibited items; interfering with a ball in play; and throwing objects on or entering the playing field. Violators may be subject to ejection and possible arrest. Those observing other guests violating Braves policies should report the incident to the nearest employee. Guests can also confidentially text BRAVES ISSUE AND LOCATION TO 69050 (standard rates will apply). Braves personnel will respond to security matters or guest service questions.
Comments, Compliments, Concerns
Guests with a comment, compliment or concern may express it in person during home games at Truist Park at the guest services booth located at Section 111. Guests may also provide feedback at [email protected] or by using the online form at braves.com under "Contact Us".
College Discount Tickets
A wide variety of food and beverages is available throughout the ballpark at several permanent locations and numerous portable stands. Truist Park includes traditional ballpark fare as well as plenty of foods with Atlanta flavor. Visit braves.com/concessions to learn further information.
Ice chests and hard-sided coolers are not allowed at Truist Park. Soft-sided coolers, without the plastic liner, will be permitted at Truist Park. See PROHIBITED ITEMS for more information.
The Coors Light Chop House
The Coors Light Chop House, located in right field at Section 156, is open to all guests and serves a variety of food offerings. This casual dining bar and restaurant is a great place to take in the ballgame. Fans may drink and dine at the restaurant, which is terraced to facilitate views of the baseball field.
For the safety of our fans, any person arriving at the ballpark and presenting a ticket for entry that is dressed in a costume (full body costumes or otherwise) may be subject to reasonable searches and inspections prior to being allowed entry into the ballpark. Persons not complying with any such request shall be denied entry.
Credit Card Policy
MasterCard, Visa, Discover and American Express are accepted at ticket windows, restaurants, concessions and merchandise locations in Truist Park and The Battery Atlanta. Credit cards will be accepted in the parking decks and surface lots. See PARKING for more information.
DELTA SKY360° CLUB
Please visit braves.com/clubmember and click on the Delta SKY360° tab for more information on your benefits as a Delta SKY360° Club Member.
Designated Driver Program
Courtesy of DELAWARE NORTH SPORTSERVICE, guests who would like to be their group's designated driver can receive their choice of a complimentary 12-oz. can of Coca-Cola product from the designated driver booth located at the Left Field Gate, guest services at sections 111 or 314.
Directions To Truist Park
Truist Park is centrally located between the I-75 and I-285 intersection in Cobb County. The ballpark is a short distance from downtown, airport and the Greater Metro Atlanta area.
- Directions from Atlanta's Hartsfield-Jackson International Airport (20 Miles): Take Camp Creek Parkway, I-20 to I-285 N for 3 miles. Take I-285 N for 16 miles and take Exit 19/US-41 for Cobb Parkway to Truist Park.
- Directions from Downtown (10 Miles): Take I-75 N towards Marietta/Chattanooga for 8 miles. Take Exit 259 B onto I-285 w toward Birmingham/Montgomery to US-41/ for Cobb Parkway to Truist Park.
- Directions from Kennesaw (10 Miles): Take I-75 S towards Atlanta for 8 miles. Take Exit 260 onto Windy Hill Rd toward Smyrna. Continue to circle I-75 parkway to arrive at Truist Park.
Distribution Of Materials
All of the following are prohibited on the private property of Truist Park and in the parking areas that surround it:
- Distribution of leaflets or other printed material
- Distribution of products or performing of services, whether for a consideration or free
- Taking surveys or otherwise interfering with the free movement of guests
The Atlanta Braves Foundation supports non-profit organizations by donating in-kind items and autographed memorabilia that can be used for auctions and/or raffles. Interested organizations should submit their request 6-8 weeks prior to the event date at braves.com/donations.
Electric Car Charging Station
(See CAR CHARGING STATIONS)
Seven elevators are conveniently located throughout Truist Park to service guests. Additionally, there is one service and one freight elevator. We ask that guests be courteous when using the elevators at Truist Park and that priority is given to disabled and elderly guests. Escalators are located inside the Right Field, Third Base and First Base gates to assist guests in reaching the Terrace and Upper Levels.
Should there be an immediate need to evacuate Truist Park guests will be given instructions via the public-address system. Exit instructions will also be posted on high-definition televisions in the concourses and throughout the ballpark. Guests are encouraged to take the following steps:
- Be aware of your location in Truist Park at all times.
- Identify the two exits located nearest to your seats.
- Listen, observe and follow instructions from the public-address system, video boards, concourse high-definition televisions and Braves staff.
- Ask for assistance and information from guest services, police, medical and security personnel.
- Do not panic. Guests are asked to remain calm, walk to the exits at a normal pace and proceed to the nearest safe area.
Elevators and escalators are NOT operational during an evacuation. Individuals in wheel chairs should evacuate via a ramp.
Interested in part time and/or full time job opportunities with the Atlanta Braves? Learn More
Delaware North job opportunities: www.atlantasportservice.com
ATL Breakers: With an abundance of energy and hustle, the ATL Breakers pride themselves in performing thrilling dance shows full of reckless tricks and undeniable swagger. Make sure to catch the ATL Breakers and hip-hop at its finest before the next Atlanta Braves home game at the Fan Plaza.
Heavy Hitters: The Atlanta Braves Heavy Hitters are the most electrifying, exciting drumline in Braves Country! Their energy is infectious as they showcase their talent through stimulating, interactive performances at Truist Park. The Heavy Hitters can be seen live in the Fan Plaza prior to and after home games, as well as throughout the ballpark, bringing every section to life with their musical beats.
Home Depot Tools: Your favorite Home Depot Tools are here to greet you in the plaza of Truist Park as you are waiting to enjoy the festivities inside the stadium. Be sure to stop by and say hello, get a photo, hug and high five your favorite character. Don't miss crushing hits in the world-famous Home Depot Tool Race happening during every Braves home game!
Tomahawk Team: The Atlanta Braves Tomahawk Team is a high energy, spirited group of Atlanta Braves ambassadors. You can find them performing in the Fan Plaza and shooting T-shirts from the field prior to 1st pitch. During the game, they will be on the big screen, at special seat visits, and dancing on the dugouts during the 7th inning stretch! At all times, the Tomahawk Team is sure to add a little southern charm to your Truist Park experience.
From inside stadium:
- Chop House Gate - Adjacent to the Chop House Restaurant, near section 160
- Right Field Gate - Section 111
- Left Field Gate - Section 141
- Third Base Gate - Section 131
- First Base Gate - Section 120
From outside of stadium:
- Chop House Gate - Between Terrapin Taproom and H&F Burger
- Right Field Gate - Directly in front of Sports and Social, off of Battery Ave.
- Left Field Gate - Bottom of the Delta Deck, near the Warren Spahn statue
- Third Base Gate - Across from the Delta Wing, near the Phil Niekro statue
- First Base Gate - Across from the Orange Parking Deck, near the Bobby Cox statue
Exceptional Fan Program
The Atlanta Braves are excited to offer information and resources for families to ensure attending games is a comfortable and fun experience for everyone! Guests who purchase tickets through the Accessible Seating Department will receive a Welcome Kit containing a sensory map, a Braves fidget, and an exclusive Braves Exceptional Fan credential, which allows you to skip concession lines if needed and provides a place for emergency contact information.*
*Please contact the Accessible Seating Department at (404)-577-9100 (Option 5) or [email protected] to receive your Welcome Kit and for more information.
Guests are not allowed to leave Truist Park and return on the same ticket. In the case of an emergency, re-entry can only be granted by a Guest Services Supervisor. Please see a Guest Services team member prior to exiting the gates. All guests re-entering the ballpark are subject to security re-inspection.
No re-entry will be allowed for any Braves parking lots.
Monument Garden (Lower Level - Section 125):
- Hank Aaron Statue: Commissioned by world-renowned and Atlanta-based artist Ross Rossin, this statue shows the moment of impact between bat and ball on Aaron's record-breaking 715th home run.
- 755 Sculpture: A sculpture made up of 755 Hank Aaron Louisville Slugger baseball bats in the shape of the number 755 will live next to the Hank Aaron statue in Monument Garden.
- Braves Hall of Fame: Established in 1999 to honor players, managers, coaches and other individuals who have made an exceptional contribution to the organization. The 31 Braves Hall of Famers are immortalized in Monument Garden with plaques.
- Braves in Cooperstown: A bat or glove represents each of the 55* Braves who have been inducted into the National Baseball Hall of Fame. *Note: This includes Braves Vice Chairman John Schuerholz who was inducted in July 2017.
- Retired Numbers: The Braves have retired 11 jersey numbers and those numbers are incorporated into a water feature at Truist Park. An interactive exhibit allows fans to learn more about each of the Braves legends whose numbers have been retired.
- History of Braves Jerseys: The Braves have worn more than 25 different styles of jerseys since the franchise was born in 1871, and this new area chronicles the evolution of the team's iconic look.
- Braves Honors and Awards: This section features reproductions of Greg Maddux's 1995 Cy Young Award, Hank Aaron's 1957 MVP Award, Dale Murphy's 1982 Silver Slugger Award, Andruw Jones' 2005 Gold Glove Award and David Justice's 1990 Rookie of the Year Award, along with a list of all the winners of these awards in franchise history.
- Braves Timeline: Fans can visually experience Braves history with images from each decade.
- Origin of Braves Names: A look at the many different names the Braves have been called since the organization's inception in Boston, beginning with the Red Stockings.
- Memorable Braves Moments: Artifacts from thrilling and historic moments in franchise history, along with their respective audio calls, include Sid Bream's slide home in Game 7 of the 1992 NLCS and Marquis Grissom's final out in the 1995 World Series.
- Artifacts include:
- Sid Bream's Knee Brace
- Bob Horner's four home run game bat and ball
- Hank Aaron 1974 Jersey
- 1995 World Series champagne bottle signed by Tom Glavine
- 1957 World Series ring
- John Sain's 1948 World Series bronzed glove and ball
- Artifacts include:
- Seating Bowl:
- Each end seat filigree on every row throughout Truist Park features Hank Aaron's famous swing silhouette.
- The Braves' 37 pennants are displayed on the light poles in the outfield.
- All 11 retired numbers reside above left field and include:
- #3 Dale Murphy
- #6 Bobby Cox
- #10 Chipper Jones
- #21 Warren Spahn
- #29 John Smoltz
- #31 Greg Maddux
- #35 Phil Niekro
- #41 Eddie Mathews
- #42 Jackie Robinson
- #44 Hank Aaron
- #47 Tom Glavine
- Champions Suites (Lower Level): The 1995 World Series trophy is displayed in the Champions Suites, but visible through glass from Monument Garden. The Champions Suites are home to five replica rings, including four NLCS rings from the Braves' victories in 1991, 1992, 1996 and 1999 and the World Series ring from 1995. There will also be five miniature NLCS trophies from the Braves' NLCS victories in 1991, 1992, 1995, 1996 and 1999. These are all visible through glass to the public in Monument Garden.
- Elevator Banks: Braves jerseys from Boston, Milwaukee and Atlanta are framed and on display in elevator banks throughout Truist Park.
- Guest Services (Section 111): With the addition of John Schuerholz in 2017, the Braves will have 55 members in the National Baseball Hall of Fame. An acrylic plaque for each of these members can be found at Guest Services located at Aisle 111. Guest Services at Section 111 will also be the home of the Walter Banks Award Winners display.
- Delta SKY360 Club: The Delta SKY360 Club features reproductions of Gold Glove, Silver Slugger, and MVP Awards in recognition of all Braves players who have won these awards.
- Player Tunnel: The tunnel from the Clubhouse to the field features reproductions of a Gold Glove Award and Silver Slugger Award along with a list of all Braves players who have won each award in franchise history.
- Truist Club: The Truist Club is decorated with a variety of historical Braves photos from over the years, as well as a display of bats that belonged to Braves greats and a collection of baseballs signed by Braves Hall of Fame members.
- INFINITI Club: There is a series of displays located in the INFINITI Club that pay tribute to Braves managers, Braves Cy Young Award winners, Braves Rookie of the Year Award winners and Braves no-hitters. Additionally, the INFINITI Club will feature wood panels with images of Greg Maddux, Tom Glavine, John Smoltz and Bobby Cox branded into the wood.
- Press Box: A display of artifacts from the greatest Braves broadcasters, Pete van Wieren, Skip Caray and Ernie Johnson, is located in the place they called home - the press box. This area also features Sports Illustrated covers that Braves players have been on.
- Konica Minolta Conference Center: A display in the Konica Minolta Conference Center recognizing the "Homes of the Braves" includes photographs and information from each of the six ballparks the Braves have played in. Seventy oversized baseball cards from Topps feature Braves players from the 1950s to today and are all printed on wood.
- Braves Clubhouse: In the Clubhouse, Braves players can view a reproduction of both Tom Glavine's 1991 Silver Slugger Award and Greg Maddux's 1995 Gold Glove Award. The Clubhouse also houses tributes to Braves Cy Young Award winners, Braves MVP Award winners, the Braves' 14 straight division titles, and all Braves retired numbers.
- Hank Aaron Terrace: The Hank Aaron Terrace is home to the bat and ball from Hank Aaron's record-breaking 715th home run. In addition, the terrace features a display of 715 bat knobs, each inscribed with the date, homer count and opponent recognizing all 715 of the king's home runs. The Hank Aaron Terrace is decorated with images of Hank Aaron on the walls and pillars
- Richard Sullivan - Louisville, KY: Richard is a watercolor artist and former professional baseball player. A total of 16 paintings and 20 prints hang in the Champions Suites and corridor, including works depicting all three Braves World Championships.
- Jason Williams - Alpharetta, GA: Jason is an emerging artist that uses LEGO bricks to create awe-inspiring mosaics. His latest piece "Tomahawk", which is built on a LEGO count of 27,745 studs and over 17,000 individual LEGO bricks, is featured in the main entrance corridor.
- John Robertson - Malibu, CA: Robertson is known for his impressionistic work and has created three of the largest paintings in Truist Park for display in the Delta SKY360 Club.
- Dominique Lobbestael - Brussels, Belgium: The Belgian native created portraits of ten Braves legends for the Delta SKY360 Club. This project marks Dominique's first work in the United States.
- Ross Rossin - Atlanta, GA: Ross Rossin sculpted the new Hank Aaron statue for Truist Park which is the centerpiece of Monument Garden.
- SPOON - Atlanta, GA: A minimalist and pointillism artist, SPOON contributed three large format paintings based on historic Braves imagery, which are displayed in the INFINITI Club Corridor.
- Pouya Dianat and BEAM Imagination - Atlanta, GA: A visual content company which calls itself nerdy, techy and passionate about art. Their photos capture the essence of Braves baseball and are on display in offices and suites throughout Truist Park.
- Phil Niekro: Located at the 3rd Base Gate, this statue was sculpted by Ed Dwight. Before his career in art, Dwight was the first African-American to train as an astronaut, but did not have the opportunity to make a flight due to health reasons.
- Hank Aaron: Located in Monument Garden, this statue was sculpted by world-renowned artist and Atlanta local Ross Rossin. This statue was dedicated on March 29, 2017.
- Warren Spahn: Located at the Left Field Gate, this statue was created by sculptor Shan Gray and installed at Turner Field in 2003 to honor the winningest left-handed pitcher in major league history.
- Bobby Cox: Located at the 1st Base Gate, this statue was sculpted by Brian Hanlon and dedicated on April 13, 2017 in honor of the winningest manager in Braves history.
Make your visit to Truist Park extra special with the following experiences we offer:
- Batting Practice Experience: braves.com/battingpractice
- VIP Experience: braves.com/vip
- LED Scoreboard Message: braves.com/scoreboard
- A visit from our mascot: braves.com/scoreboard
- Pregame group meetings: braves.com/groups
- Truist Park Tours: braves.com/tours
Mobile face painting stations are located throughout Truist Park, with one permanent station located in Hope and Will's Sandlot around section 155/154.
Family restrooms are conveniently located inside Truist Park, Sections 120, 143, 140, 148, 152, 313, 323, 329, and 346. For more information on family restroom locations see a guest services booth for nearest location.
See RESTROOMS for more information.
For the safety and enjoyment of all, guests are reminded to not interfere with a ball in play or trespass onto the playing field. Interference and trespassing are prohibited by Atlanta Braves policy and Cobb County Ordinance. Persons who violate this ordinance are subject to ejection and/or arrest and prosecution.
Fans interested in writing to a specific player or seeking player autographs must solicit players directly. Fans should include a self-addressed envelope with postage paid. Please keep in mind that items sent are done so at your own risk. Players receive a tremendous amount of fan mail, and we cannot guarantee a response.
For more information, please also see DONATION REQUESTS. When writing to a player, address the letter to:
Attn: (Player Name)
P.O. Box 723009
Atlanta, GA 31139
To request assistance in ballpark, text 'Braves Issue and Location' to 69050.
Be sure to check out the spectacular fireworks display after every Friday Night Braves home game.
The fireworks spectacular will be displayed in the outfield. Your best viewing areas in the ballpark are between the foul poles looking out from home plate into the outfield.
The Braves thank you and hope you enjoy the show! To see a list of dates, please see the Promotions Schedule at braves.com/promotions.
First Aid is located conveniently at Sections 111, 241 and 314. Each location is staffed with medical personnel. If medical assistance is needed, please notify the nearest Braves personnel or proceed to the nearest location.
Night games: 7:20 p.m. (Monday-Saturday)
Sunday afternoon games: 1:20 p.m.
Midweek afternoon games: 12:10 p.m.
Saturday games: 4:10 p.m.
Because of Major League Baseball television agreements with ESPN and FOX, the starting times of some games are tentative and subject to change. Time changes can potentially occur up to 10 days prior to a scheduled game date. Guests should be advised that game tickets will be honored on the game date listed regardless of the time change. No refunds or exchanges will be given. Guests should be aware of this possibility. Visit braves.com or check other media outlets for the time changes that may occur.
Monday - Thursday: Chop House Gate and Premium Gates (servicing the Truist Club, Delta SKY360° Club and INFINITI Club) open two hours before the first pitch. All other gates will open 90 minutes before first pitch.
Friday: All gates will open two hours before the first pitch.
Saturdays: All gates will open three hours before the first pitch.
Sunday at 1:20 p.m.: Chop House Gate and Premium Gates (servicing the Truist Club, Delta SKY360° Club and INFINITI Club) open two hours before the first pitch. All other games will open 90 minutes before first pitch.
Sunday at 7:05 p.m.: All gates will open two hours before the first pitch.
Thursday at 12:10 p.m.: All gates will open 90 minutes before the first pitch.
*Gate opening times are subject to change. For the most up-to-date information please visit the MLB Ballpark app.
As a condition to entry, all fans entering Truist Park consent to being screened via metal detection. These metal detectors (walk through and/or handheld) will be used at all Truist Park gates. Bags can be no larger than 16" x 16" x 8" and all bags shall be subject to inspection upon entry in accordance with Major League Baseball security regulations. These enhanced security measures are the result of MLB's continuing work with the U.S. Department of Homeland Security to increase and standardize security practices across the league. Prohibited items such as weapons of any sort, cans, glass containers, or alcohol are not allowed into the ballpark at any time. To expedite ballpark entry, placing your cell phone, camera, sunglass cases, and other permitted metal items inside your bag is acceptable. You will need to remove mobile phones, cameras, and other large metal items before proceeding through the metal detection at our express locations. You will not need to remove cash, coins, belts, jackets, shoes, watches, or jewelry.
(See PROHIBITED ITEMS)
The Braves are happy to offer a Gluten Free Concessions at the Centerfield Market in Section 149 and the Market in Section 109. Some of those options include Beer, Angry Orchard Cider, Cotton Candy, Nachos, Cracker Jacks, Peanuts, Popcorn, Hippeas, Skittles, GF Cookies, Frozen Lemonade, Salads, Veggie Cups, Fruit Cups, All Frozen, adult, beverages are Gluten Free. King of Pops has limited Gluten Free flavors.
Grass Playing Field
Approximately 110,000 square feet of sod (Seashore Paspalum) covers the playing field. The sod lies on top of 14" of sand (90% sand and 10% sod). The drainage system lays at the bottom of the sand on top of an 110,000-sq. ft. plastic liner which allows them to remove 120,000 gallons of water per hour. Depending upon the weather, the turf will be watered every day through a system of 60 sprinkler heads and mowed every day.
Guests interested in bringing a group to the ballpark should contact the Group Sales Office at 404-577-9100 (option 3) or visit braves.com/groups for more information. Groups of 20 or more receive special discounted rates. Truist Park offers several group hospitality options including pregame conference rooms, hospitality spaces, private suites, and shared club-like spaces. For non-gameday group outings call the Braves Special Events department at 404-614-2363.
Group tours of 20 or more are offered 365 days a year and must be booked in advance. Visit braves.com/tours or call 404-614-2311 for more information.
Guest Services are located at Section 111 and Upper Level section 314. Guest Services is staffed with knowledgeable representatives who will assist you with questions, concerns and requests for information. The booth at Section 111 is staffed before, during and after the game. You may check luggage, strollers or other items at the Guest Services Booth at Section 111. Lost and found requests can be handled at all Guest Services booths, with 111 being the main hub.
Hall Of Fame
Our 35 Braves Hall of Famers are featured in induction order.
- 1999 - Hank Aaron, Eddie Mathews, Phil Niekro, Warren Spahn
- 2000 - Dale Murphy, Ted Turner
- 2001 - Lew Burdette, Ernie Johnson
- 2002 - Bill Bartholomay, John Sain
- 2003 - Del Crandall
- 2004 - Kid Nichols, Tommy Holmes, Skip Caray, Pete Van Wieren
- 2005 - Herman Long, Paul Snyder
- 2006 - Ralph Garr, Bill Lucas
- 2007 - David Justice
- 2009 - Greg Maddux
- 2010 - Tom Glavine
- 2011 - Bobby Cox
- 2012 - John Smoltz
- 2013 - Chipper Jones
- 2014 - Javy Lopez, Dave Pursley, Rabbit Maranville
- 2015 - Don Sutton
- 2016 - John Schuerholz, Andruw Jones
- 2018 - Joe Simpson, Tim Hudson
- 2019 - Terry Pendleton, Hugh Duffy
Handicapped Accessible Information
For more information on hospitality areas, visit braves.com/groups or call the group sales department at 404-577-9100 (option 3).
- Alumni Lounge: Located off of Monument Garden behind home plate on field level.
- Back Porch: Located in centerfield just below the BravesVision Scoreboard.
- Coors Light Below the Chop: Located along the warning track in Right Field, below the chop house.
- Coors Light Chop House Deck: Located in the top level of the Chop House in Right Field.
- Hank Aaron Terrace: Located in left field on the Terrace Level adjacent to Section 243.
- The Home Depot Clubhouse: Located in the outfield above Section 151.
- Konica Minolta Conference Center: Located on the Terrace Level behind the Party Suites adjacent to Section 213.
- Party Suites: Located on the Terrace Level near Section 213, overlooking the right field corner.
- Terrace Gardens: Located on the Terrace Level behind the Hank Aaron Terrace adjacent to Section 243.
- Top of Terrapin: Located on the 2nd level of the Terrapin Taproom, near the Chop House gate.
- XFINITY Rooftop and Cabanas: Located on the Upper Level in right field adjacent to Section 312.
Commemorate a special occasion by displaying a message on the Braves LED Ribbon Board during an Atlanta Braves home game. Score big with family and friends, while also making a tax-deductible contribution to the Atlanta Braves Foundation. Requests must be submitted no later than 2 DAYS prior to the desired run date of the message. Visit braves.com/scoreboard to order your personalized message, at least 48 hours in advance of your game date.
Please visit braves.com/clubmember and click on the INFINITI Club tab for more information on your benefits as an INFINITI Club Member.
INFINITI CLUB Suites
Please visit braves.com/clubmember and click on the INFINITI Suites Club tab for more information on your benefits as an INFINITI Suites Club Member.
Interested in part time and/or full-time job opportunities with the Atlanta Braves? All our current job opportunities, including Trainee positions can be found at braves.com/jobs. Gameday positions, are posted online at www.bravesemployment.com.
Delaware North job opportunities: www.atlantasportservice.com
Kids (Including Baby Changing Stations, children get in free)
Tickets: Children age two and under may be admitted to Braves games without a ticket. However, they must sit in the lap of an accompanying adult. Children three and above require a ticket.
Baby-changing Tables: Baby-changing tables are available in all family restrooms at Truist Park.
Hope & Will's Sandlot presented by Children's Healthcare of Atlanta: This area is a kids' interactive zone with games, attractions, and photo opportunities. Located at Sections 152-155. Games and attractions require tokens to play. Tokens can be purchased in the Sandlot for $1 each.
Kids Run the Bases presented by Children's Healthcare of Atlanta: After every Sunday home game, kids ages 4 to 14 are invited onto the field after the game to run the bases just like a professional baseball player! No reservations are necessary. The line for Kids Run the Bases begins at the 3rd base ramp (section 135) at the bottom of the 8th inning. If you join the All-Star Kids Club, you can gain VIP Access to Kids Run the Bases. Visit braves.com/kids for more information on how to become a member!
Nursing Room: Truist Park offers a lounge that is a fully dedicated space for nursing mothers staffed by a Guest Services ambassador. Located on the Lower Level near the Left Field Gate - Section 141, the air-conditioned nursing lounge is equipped with comfortable rocking chairs and a diaper changing station.
Children 14 and under are invited to join the Atlanta Braves Kids Club! All-Star memberships can be purchased online or at Truist Park during any home game. Rookie Kids Club memberships can only be purchased online. For registration information, visit braves.com/kids or email [email protected].
Life-sized bobbleheads of all the Braves legends with retired numbers are located throughout Truist Park. Next time you come to Truist Park be sure to look for a life-sized bobblehead of Hank Aaron, Chipper Jones, John Smoltz, Greg Maddux, Tom Glavine, Eddie Matthews, Phil Neikro, Warren Spahn, Dale Murphy, and Bobby Cox.
Lost and Found
To report or claim lost articles during a home game, visit Guest Services at Section 111. The Braves keep lost items for 30 days before donating/disposing of unclaimed items. If guests are retrieving lost items at Truist Park (on a non-gameday), they must coordinate the pick-up of the item via braves.com/lostandfound in advance. Items may only be picked up during Atlanta Braves business hours. If guests are not able to visit Truist Park to retrieve their lost item, the Braves can FedEx ship your item (owner pays charge) with a tracking number. To submit a lost item inquiry, please visit braves.com/lostandfound.
Lost Children/Lost Adults
Lost Children/Lost Adults will be escorted to Guest Services near Section 111. Guest Services provides complimentary wristbands for parents or group leaders who may wish to "tag" their children or group members with a name and seat location and/or contact number. Use of these wristbands is strongly encouraged as it aids in faster resolution of lost children/lost adult cases. The wristbands are available at the main Guest Services booth location at Section 111.
A List Members may have their lost/stolen tickets reprinted by contacting their Membership Services Representative or by stopping by the Atlanta Braves Executive Office Lobby near the ticket office upon arrival to Truist Park. An official police report is required to reprint stolen tickets. The account holder of record must be present to make the request and the Ticket Services staff must verify that the original tickets have not entered the ballpark at the time of the request. If the tickets have been used and are already inside the ballpark, the customer will be required to purchase new tickets, subject to availability. If you purchased your tickets through Ticketmaster (online, phone, retail outlet) you must contact Ticketmaster Customer Service @ 800-653-8000. Unfortunately lost/stolen or forgotten parking passes cannot be verified, therefore under no circumstances will parking passes be reprinted or reissued.
You may board MARTA Bus 12 at the Midtown MARTA Station that travels to Cumberland Mall. Once you have arrived at the Cumberland Mall Transfer Center - please take the Cumberland Circular Shuttle (either blue or green route) to reach The Battery Atlanta & Truist Park.
For detailed statistics on current and former Braves players, the history of the Atlanta Braves, and countless other information, refer to a copy of the Atlanta Braves Media Guide. View a copy of the media guide at braves.com/mediaguide.
Meetings and Banquets
(See SPECIAL EVENTS)
- Authentic Store: Section 130 (Authentic game used store)
- New Era: Section 122
- Custom shop (personalization): East Plaza Section 122
- Braves Clubhouse for Her: Section 318
- Main Braves Clubhouse Store: Main Plaza @ Right Field Gate near Section 111
- Braves Clubhouse Store: Vista Level Section 333
- Braves Clubhouse Store: Left Field Gate Section 142
- Braves Clubhouse Store for Kids: Kids Plaza Section 152
- Infiniti Club: First Base Side @ Suite 20
- Infiniti Club: Third Base Side @ Suite 35
- Delta/Truist Club
As a condition to entry, all fans entering Truist Park consent to being screened via metal detection. These metal detectors (walk through and/or handheld) will be used at all Truist Park gates.
Military Discount Tickets
MLB Ballpark App
Download the MLB Ballpark app, the ultimate companion for your trip to Truist Park and The Battery Atlanta. Buy and access tickets and parking, navigate directly to your parking lot, upgrade your seat, explore the ballpark, ask Braves Bot any questions, alert guest services and much more. Download the MLB Ballpark app at braves.com/ballparkapp.
MLB Gold Pass
MLB Lifetime Passes (ie: Gold Passes) are accepted for Atlanta Braves regular season games at Truist Park on first come/first served basis. Ticket reservations cannot be made in advance. There is a limit of two (2) complimentary game tickets per pass, and a valid driver's license (which matches the exact name on the pass) must be presented. Tickets can only be secured at the VIP Will Call window located at the main Ticket Office at Truist Park. Will Call will open 2 hours prior to first pitch of each game. No other MLB Pass outside of the Gold Lifetime Pass will be accepted for two (2) Complimentary game tickets.
Those interested in performing the National Anthem at Truist Park should send an email to [email protected]. In your email, please include your contact information as well as a link to your audition video. For more information on this process, please visit braves.com/nationalanthem.
Truist Park offers a lounge that is a fully dedicated space for nursing mothers staffed by a Guest Services ambassador. Located on the Lower Level near the Left Field Gate - Section 141, the air-conditioned nursing lounge is equipped with comfortable rocking chairs and a diaper changing station.
Scores of games in both leagues can be found on the digital board along the right field wall as well as on the matrix board above the Lower Level in left field.
Outside Food & Drink
Fans will be able to bring food inside of Truist Park as long as it fits inside a clear, gallon-sized plastic bag and may also bring a sealed plastic bottle of water. One bag of food and one bottle of water per ticket will be permitted. Additional considerations will be made for those with dietary concerns and infants. All bags of food will be subject to additional inspection at our security gates before entry.
(See PROHIBITED ITEMS)
Please visit braves.com/parking for detailed information on all of our parking lots and pricing. Truist Park parking lots are managed by LAZ Parking. Guests can purchase parking online, over the phone, or at the ticket windows at the ballpark. Parking day of and on-site is through credit card only. It is recommended that guests arrive early and park in the first lot available to them. Every parking pass is valid for one vehicle. Fans should also check braves.com for parking updates.
Parking - Neighborhood
When driving to Braves games guests are reminded of the following:
- Parking in official Truist Park parking lots is strongly recommended.
- Parking in the neighborhoods around Truist Park is by residential permit only.
- Please observe the parking signage in the area to ensure that your vehicle is not ticketed or towed.
- Fans should park only in lots that are fully signed, staffed and secured in full accordance with Cobb County policy.
For convenient access to all Braves parking lots you can pre-purchase parking online, purchase at the box office or call Ticketmaster (800-745-3000) and have the tickets/parking emailed to you. Order online at braves.com/parking.
Phone Charging Stations
You can charge your mobile device at charging stations located across from Section 215 next to Pizza Stand and near the Right Field Gate across from Clubhouse Store.
Pitch counts for each pitcher are shown on the digital board along the left field wall. Pitch counts are shown for the specific pitcher who is pitching at that time.
Police and Security
For the safety and convenience of all Truist Park guests, police and security personnel are stationed throughout the ballpark. For matters which may require police or security guests may confidentially text BRAVES ISSUE AND LOCATION TO 69050 (standard rates will apply). Braves personnel, which may include security and/or police, will respond to security matters or guest service questions. The Cobb County Police Department maintains a precinct at Truist Park during games. The precinct is located at the Left Field Gate off Circle 75 on the East Side of the ballpark.
The following items are prohibited from being brought into Truist Park: alcoholic beverages and illegal drugs; aluminum cans, bats, glass bottles, bota bags or wineskins; bags, purses or backpacks exceeding 16"x16"x8"; ice chests, hard-sided coolers or soft-sided coolers (soft-sided coolers, without the plastic liner, will be permitted at Truist Park); camera lenses exceeding 5 inches; camera tri, dual or single leg pods by non-media personnel; folding chairs, tables, stools or devices used as such; sticks, clubs (including signs attached to sticks) or full size brooms; false identification (fake id); fireworks, firearms or other weapons (including knives, mace, pepper spray, tasers/stun guns and toy replicas of weapons); bullhorns, noise makers or confetti; laser devices or pointers; skateboards, hoverboards and rollerblades; Unmanned Aerial Vehicles; framed or oversized backpacks; and balloons, beach balls and other inflatable items; wrapped packages wherein the contents are not visible.*
The Atlanta Braves reserve the right to determine what items not listed herein may be deemed inappropriate for entry.
*Please note that if you have a planned party of any kind that includes gifts, we advise either wrapping the gift item at Truist Park after the item has been inspected or place the unboxed gift item in a gift bag. Our security personnel will ask guests to open any wrapped items for inspection.
If any of the above items are discovered at our gates, our security staff members will ask that you return these items to your vehicle or be thrown away. Prohibited items will not be accepted by employees nor stored at the gates or Guest Services booths.
New giveaway items and promotional days may be added to the Braves Promotions Schedule throughout the season. All giveaways and event dates are subject to change. Please visit braves.com/promotions to view this season's Promotions Schedule. Giveaway items are limited to one per person.
The Braves VIP Experience is a great way to propose at Truist Park on a game day! While we do not show proposals on our video board in Center Field, we do coordinate proposals during our Braves VIP Experience package. For non-gameday proposal experience, contact the Braves Special Events department at 404-614-2363. Visit braves.com/vip for more information.
Radios / TVs
Personal radios and television sets with headphones are permitted inside Truist Park.
AM/FM handheld radios are also available at Guest Services booths for guests with visual and/or hearing impairments. Stop by the main Guest Services booth at section 111 to check out one of these radios.
The Atlanta Braves Radio Network is the largest radio affiliate network in Major League Baseball. View a complete liist of Braves radio affiliates near you.
The right to postpone the playing of a game is vested in the home club except for the final series between two clubs, at which time the responsibility shifts to the Umpire-in-Chief. Once a game has started, the Umpire-in-Chief determines if a game should be suspended, when it can be resumed or if it should be terminated because of bad weather or unfit playing conditions. The Official Playing Rules provide that when a game has been temporarily suspended, umpires must wait at least 30 minutes before calling the game. During rain delays, updates are given through PA announcements and messages on the BravesVision video board. For more information, visit braves.com/rainout.
Restrooms are located throughout the ballpark. For more information on family restrooms, see FAMILY RESTROOMS.
Two unique Rideshare Zones service guests of The Battery Atlanta on game days. The Zones are located along Windy Ridge Parkway, and Heritage Court - allowing easy pick-up and drop-off access. For a map of pick-up and drop-off locations, visit braves.com/rideshare.
Risks Of Baseball
Guests assume all risks and dangers inherent in and incidental to the game of baseball and/or other events, whether occurring prior to, during, or subsequent to, the actual playing of the game or event, including specifically (but not exclusively), the danger of being injured by thrown or batted balls, thrown or broken bats, bat fragments, persons (including other spectators), animals, or other items. Accordingly, neither the Braves, nor their opponent, nor any of their respective players or coaches or staff, nor Major League Baseball, nor Cobb County, Georgia, nor the Cobb-Marietta Coliseum & Exhibit Hall Authority, nor their respective employees, independent contractors, and/or agents shall in any way be liable for injuries resulting from such causes. Guests must be vigilant at all times and must recognize the many elements that can distract their attention from the game or event, including but not limited to the video boards and scoreboards, and the activities of the Braves Tomahawk Team, Mascot(s), Heavy Hitters, and/or others.
During all pregame practices/activities, through the game and post-game experience, hard hit baseballs and bats and fragments thereof may be thrown or hit into the stands. For the safety of every guest, all guests must stay alert and be aware of their surroundings. Sections 10 to 42 and sections 111-141 are behind protective netting. Guests who are concerned with their seat location should contact any usher and inquire about the possibility of an alternate seat location. The Braves urge guests to use caution when moving around the ballpark and while walking up and down the aisles and through the seating areas. Guests are also advised not to lean on, reach over, sit on or stand near railings.
State law prohibits ticket reselling within 2,700 feet of Truist Park nor in any of the parking areas that surround it. Tickets associated with such transactions are subject to confiscation. Individuals engaged in scalping tickets, whether seller or buyer, may be subject to arrest. Guests are warned that, in many cases, tickets offered for sale by scalpers are misrepresented or stolen.
Atlanta Braves pocket schedules are available at the ticket windows, Guest Services and Braves Clubhouse Store, or by mailing in a self-addressed stamped envelope to the following address:
Attn: Schedule Request Atlanta Braves 755 Battery Avenue, Atlanta GA 30339
Guests can book a scoreboard message online at braves.com/scoreboard two days in advanced of the game date with a donation to the Atlanta Braves Foundation. Scoreboard messages start at $65 per package. Scoreboard messages are located above the visitor's bullpen in Left Field and will play between the 3rd & 6th inning.
Guests interested in information on season tickets should contact the Atlanta Braves Sales Office at 404-577-9100 (press 1), by visiting the A-List Clubhouse at the stadium, or go to braves.com/tickets. The Atlanta Braves offer a wide variety of ticket packages starting with as few as 6 games up to full season tickets. Special benefits for A-List Members include discount on season seats and additional tickets, a discount at the Braves Clubhouse Store at CNN Center, ticket exchange privileges, discounts on concessions and priority postseason ticket options. For more A-List member benefits go to braves.com/benefits.
(See BALLPARK SEATS)
As a condition to entry, all fans entering Truist Park consent to being screened via metal detection. These metal detectors (walk through and/or handheld) will be used at all Truist Park gates.
Bags can be no larger than 16" x 16" x 8" and all bags shall be subject to inspection upon entry in accordance with Major League Baseball security regulations. These enhanced security measures are the result of MLB's continuing work with the U.S. Department of Homeland Security to increase and standardize security practices across the league. Prohibited items such as weapons of any sort, cans, glass containers, or alcohol are not allowed into the ballpark at any time. To expedite stadium entry, placing your cell phone, camera, sunglass cases, and other permitted metal items inside your bag is acceptable. Express lines are at each gate location for fans without bags. You will need to remove mobile phones, cameras, and other large metal items before proceeding through the metal detection at our express locations. You will not need to remove cash, coins, belts, jackets, shoes, watches, or jewelry.
(See PROHIBITED ITEMS)
(See PROHIBITED ITEMS)
Service Animal Policy
Service animals are welcome to Truist Park and can enter through any gate. You may also relieve service animals at any gate; just speak to a Guest Services or Security staff member before exiting the gate. Water fountains can be found throughout the concourse to hydrate your service animal. Water fountains can be found throughout the ballpark. If you or your dog are in need of a water bowl, please stop any guest services booth to pick one up.
Truist Park is a tobacco-free facility. Smoking, including e-cigarettes, is permitted in a designated area outside the Third Base Gate. Tobacco use is prohibited in the seating bowl, concourses, Plaza, restrooms and in all premium seating areas.
Learn more about your favorite Atlanta Braves players and coaches with a souvenir program. It's the perfect keepsake to commemorate your trip to Truist Park, and its features and Q and A's with the players are a great way to get to know the team. Souvenir programs can be purchased at the Braves Clubhouse Store at CNN Center, the Truist Park Clubhouse, or by calling 404-523-5854. For more information, see MERCHANDISE.
Looking for a unique venue for a corporate event, wedding, reception or banquet? Truist Park has several amazing clubs available on non-gamedays for events. For more information, call the Braves Special Events department at 404-614-2363.
Speed Of Pitches
Guests will be able to check the speed of pitches being thrown on our electronic board located above the Terrace Level left field.
For more information regarding Atlanta Braves Spring Training, visit braves.com/springtraining.
For the convenience of our guests, numerous stairways exist in Truist Park. Guests may use the stairways to gain access to the Terrace and Upper Levels from the Main Concourse or when exiting the ballpark. Guest stairs are located by the 1st and 3rd base gate, across from section 141 (access only to upper level or the Hank Aaron Terrence with proper ticket)
Fold-up strollers should be stored under your seat during the game. If you have a stroller that does not fold-up, please check it at the Guest Services booth located at Section 111 or 314.
Luxury Suites are located on the Lower Level and Terrace Level at the Ballpark and offer the perfect platform for both business and pleasure. Inside the Suites, guests are treated to state-of-the-art amenities including upscale catering, comfortable seating and furnishings that carry a distinct baseball flavor. Visit braves.com/suites for more information.
Sunscreen Station Locations
The Atlanta Braves have partnered with the American Cancer Society to provide sunscreen stations throughout Truist Park. Below is a list of the sunscreen stations:
- Hope & Will's Sandlot
- Outfield/ Section 148 next to the Family Restroom
- Aisle 112/113 First base side, next to the Family Restroom
- Aisle 138/140 Third base sides, next to the Family Restroom
- Aisle 216/217, First base side, next to the Family Restroom
- Aisle 312, First base side
- Aisle 329/330 Behind Homeplate next to the Family Restroom
- Aisle 240/241 Third base side, next to the Family Restroom
- Aisle 28, Delta Club Entrance
- Truist Club Entrance
We are excited to have you tailgate with us! Please review the tailgating and parking policies below.
- Tailgating is permitted in LOT 29 only.
- Grilling is permitted in the grassy area only, and you must have something to extinguish the coals.
- Due to safety concerns, tents of any kind cannot be set up in any of the Braves parking lots.
- Fans may purchase parking for VEHICLES ONLY. Purchasing multiple spaces for any use other than parking is strictly prohibited, unless arranged in advance with Group Sales. Proof of authorized parking for multiple spaces is required at the time of entry into Lot 29.
- All official barriers, fences and traffic dividers must be observed and not moved or altered.
- Please throw any garbage away, using one of the trash cans made available on site.
- The set-up of personal restrooms is not allowed in the parking lot.
- The following actions are strictly prohibited at all times while present at the parking facility:
- Lewd and/or disruptive behavior
- Loud music or amplified noise
- Fighting, taunting or any action that may harm, endanger, threaten or bring discomfort to anyone
- Use of foul, abusive or obscene language or gestures
- Possession of any illegal drugs
- Possession of firearms
- Damage, destruction, vandalism or theft of any property
- Failure to observe the Parking and Tailgating Code of Conduct, may result in revocation of ticket and parking privileges.
You can watch the Atlanta Braves on Fox Sports South or Fox Sports Southeast for all home and away games. For a complete listing of Atlanta Braves game times and broadcast schedule, visit us online at braves.com/schedule.
Individual game tickets - Ticketmaster: 1-800-745-3000
Truist Park Ticket Office (details below)
Season Tickets & Multi-Game Packages: 404-577-9100 (press 1)
Group Tickets: 404-577-9100 (press 3)
Accessible Seating (404)-577-9100 (Option 5) or email [email protected].
CHILDREN TICKETS: Children age two (2) and under may be admitted to Braves games without a ticket. However, they must sit in the lap of an accompanying adult. Children ages three (3) and above require a ticket.
IN PERSON (Ticket Windows/Will Call): The Truist Park Ticket Office windows are located on the corner of Battery Avenue and the Main Plaza directly across from the Coca-Cola Roxy (parking available in the red deck). The hours of operation are as follows:
- Gamedays: Ticket Office opens at 10 a.m. and will remain open through the end of the 5th inning.
- Monday through Saturday: 10 a.m. - 4 p.m.
- Sunday: Closed
IN-GAME: Ticket windows are located inside the ballpark at the Future Tickets office near Section 141 on the 3B side (behind the Braves Clubhouse Store). These ticket windows are open until the end of the 5th inning.
LOST/STOLEN TICKETS: A List Members may have their lost/stolen tickets reprinted by contacting their Membership Services Representative or by stopping by the Ticket Services lobby near the Ticket Office upon arrival to Truist Park. The account holder of record must be present to make the request and the Ticket Services staff must verify that the original tickets have not entered the ballpark at the time of the request. If the tickets have been used and are already inside the ballpark, the customer will be required to purchase new tickets, subject to availability. If you purchased your tickets through Ticketmaster (online, phone) you must contact Ticketmaster Customer Service. Unfortunately lost/stolen or forgotten parking passes cannot be verified, therefore under no circumstances will parking passes be reprinted or reissued.
OFFICIAL GAME: A game becomes official after 4 1/2 innings, if the Braves lead. Otherwise, five full innings must be completed before it is considered a regulation game.
RAINOUT POLICY: If a game that is legal under Major League Baseball rules is not played on date on the game ticket, please visit braves.com/rainout for specific information pertaining to your ticket options for that game. There are no rain checks or refunds for parking. There are no refunds or exchanges of expired tickets or of complimentary tickets.
RE-ENTRY: Guests are not allowed to leave Truist Park and return on the same ticket. In the case of an emergency, re-entry can only be granted by a Guest Services Supervisor. Please see a Guest Services team member prior to exiting the gates. All guests re-entering the ballpark are subject to security re-inspection.
No re-entry will be allowed for any Braves parking lots.
RESERVATION TICKETS: (See WILL CALL)
STANDING ROOM: A limited number of standing-room only tickets will be available for high capacity games only.
TICKET OFFERS: Check braves.com/tickets for ticket offers.
Ticket Office Hours
- Gamedays: Ticket Office opens at 10 a.m. and will remain open through the end of the 5th inning.
- Monday through Saturday: 10 a.m. - 4 p.m.
- Sunday: Closed
Tours Of Truist Park
Guided tours of Truist Park are offered year-round and begin at the Right Field Gate. No reservations are necessary for individuals or groups of less than 20 people. Walk-up tickets can be purchased on the day of your tour at the Braves ticket window at Truist Park at the main ticket office.
During the baseball season (April - September), tours are offered:
- Monday - Saturday: (No tours on days with afternoon home games): 9 a.m, 10:30 a.m., 12 p.m., 1:30 p.m., and 3 p.m.
- Sunday: (No tours on days with Sunday home games): 1 p.m., 2:30 p.m.
During the offseason (October - March), tours are offered:
- Monday - Saturday: 9:30 a.m., 11 a.m., 12:30 p.m., and 2 p.m.
Individual tour tickets can be purchased the day of your tour at the main ticket window or at braves.com/tours.
Ticket prices are $20 for adults, Groups $15, $12 for children (12 years old and under), and $15 for Military.
For other behind-the-scenes tours on game days only, visit braves.com/vip.
Please visit braves.com/clubmember and click on the Truist Club tab for more information on your benefits as a Truist Club Member.
Umbrellas are permitted inside Truist Park. Please be considerate of guests around you when using an umbrella.
The main scoreboard, 31 additional LED displays throughout the ballpark and plaza, and over 1,200 TVs combine to bring our fans the best possible viewing and entertainment experience. Other unique features of Truist Park include the chopping tomahawk above the right field grandstands, a water feature in centerfield which can shoot jets of water 80 feet high, fully programmable LED stadium lights, and special effect lighting that lights up the underside of the roof canopy. Along with the scoreboard and LED displays, these special features will combine to create a one of a kind celebration experience during big moments such home runs, etc. Visit braves.com/scoreboard for more information.
Did you catch yourself on the Big Screen at Truist Park? The Braves now offer fans the opportunity to purchase a copy of the video from their moment on BravesVision!
The Braves offer a VIP Experience on game day to make the most of our trip to Truist Park. For more information, visit braves.com/vip.
Water fountains are conveniently dispersed throughout the ballpark. Stay hydrated at these locations: Hope & Will's Sandlot (across from Taco Factory), 111,118,133,138,145,147,218, 240, 312, 324,326 (located behind the press box), 329, 340,341, and 346.
A complimentary wheelchair service is available for guests of Truist Park. Guests can receive a complimentary wheelchair escort to and from their seats or other areas within the ballpark. To request a wheelchair escort, guests can notify a Braves representative upon entry. Courtesy carts from Braves parking lots are also available, simply by letting your parking attendant know upon entry.
Fans are invited to use our complimentary Xfinity wifi throughout the ballpark.
Will Call Drop Off
This service will be available to all individuals possessing valid tickets. Please take a moment to review the following procedures:
- Guests wishing to drop off tickets may do so at the ticket office will call window. Tickets for future games may also be dropped off at this window. There is a $5.00 per envelope* charge for dropping off will call tickets.
- Guests dropping off tickets will be asked to complete a ticket envelope by providing the following information: (i) the first and last name of the person who is to receive the ticket(s); (ii) the game date; and (iii) the number of tickets.
- Prior to submitting the ticket envelope, guests will be required to print and sign their name on the front of the envelope. Will Call personnel will deliver the envelope to the appropriate lettered window, where other parties may pick up the tickets.
- Guests picking up tickets are required to present a valid form of photo identification, such as a driver's license. Before tickets are released, guests are required to sign the ticket envelope confirming that the tickets were received.
*First two (2) envelopes are free; $5.00 per envelope charge is added to envelopes 3, 4, 5, etc.