2023 Cubs Convention Frequently Asked Questions

GENERAL QUESTIONS

What is Cubs Convention?

Cubs Convention is an annual event that brings together the best fans in professional sports along with players, alumni and the front office. The festivities include autograph opportunities, engaging sessions with Cubs players, coaches and alumni, kid-friendly programs, and live games and entertainment.

When does Cubs Convention take place?

The 2023 Cubs Convention will be returning Friday, January 13 – Sunday, January 15.

Where is the convention?

The 2023 Cubs Convention will be held January 13-15, 2023, at the Sheraton Grand Chicago, located at 301 E. North Water St. in Chicago.

Where can I find the convention schedule?

Program details will be shared on www.cubs.com/convention as soon as they are confirmed.

Please note the convention schedule will be going paperless in 2023. The full schedule will be published digitally and printed copies will not be provided.

Are there any age requirements/restrictions for the convention?

Fans ages two and under are admitted to Cubs Convention without a ticket.

TICKETING QUESTIONS

How can I purchase passes?

Individual all-access weekend passes (without hotel room) are available for purchase by the general public and can be purchased here.

Hotel packages (which include discounted weekend passes) are available for purchase by the general public. Click here to learn more.

What types of passes will be available for purchase and how much will they cost?

Attend all three days of Cubs Convention with an all-access weekend pass. Each all-access weekend pass for the 2023 Cubs Convention is $120 plus convenience fees. It includes three-day access to all Cubs Convention activities and experiences offered at the Sheraton Grand Chicago, pending availability.

New this year, a limited number of Friday-only passes also are available for purchase. Each Friday-only pass is $50 plus convenience fees. Fans with Friday-only passes will have access to the activities and experiences taking place Friday, January 13, pending availability.

How and when will I receive my convention passes?

New this year, Cubs Convention tickets have gone mobile and will be delivered via the MLB Ballpark app. Cubs Convention passes will be scanned directly from your mobile device upon entry. Ticketed attendees will receive an official 2023 Cubs Convention lanyard at Registration/Check-in to be worn while at the convention.

If you do not already have the MLB Ballpark app on your mobile device, please download it via your Apple or Google Play store prior to purchasing Cubs Convention passes. Visit Cubs.com/BallparkApp learn more about the MLB Ballpark app.

If you purchase weekend passes via the Cubs directly, your Cubs Convention passes will be automatically delivered to your MLB Ballpark app shortly following your purchase. If you purchase a hotel package, your Cubs Convention passes will be delivered to your MLB Ballpark app within 2-3 weeks of your purchase date.

HOTEL QUESTIONS

When and how can I purchase hotel rooms?

Click here to reserve your room today! Hotel room packages must be reserved via the Sheraton Grand Chicago’s Cubs Convention reservation link

Are passes included with hotel room purchase?

Discounted Cubs Convention passes are included with the purchase of a hotel room. You will receive the number of passes in the offer you select for your reservation.

TRANSPORTATION QUESTIONS

Is parking available at the Sheraton Grand Chicago for Cubs Convention?

Parking is extremely limited at the Sheraton Grand Chicago. Daily on-site parking is available at the hotel on a first-come, first-served basis for $65/day.

Guests can book convenient and affordable parking in advance through SpotHero, the nation's leading parking reservations app.

How do I get to the Sheraton Grand Chicago for Cubs Convention?

Public transportation is strongly encouraged as parking is limited at the Sheraton Grand Chicago. Nearby public transit stations are listed below. Please click here for additional information on getting to the Sheraton Grand Chicago.

CTA:

  • Grand (Red Line)
  • Clark/Lake (Blue, Brown, Green, Orange, Pink and Purple lines)
  • State/Lake (Brown, Green, Orange, Pink and Purple lines)

Visit www.transitchicago.com for more detailed information on rates of fare and route information.

TROUBLESHOOTING

Can I get a refund if I am no longer able to use my convention passes?

Hotel reservations are fully prepaid and nonrefundable. No refunds or exchanges are given for Cubs Convention passes.

My hotel reservation was not purchased with the same email I used with my MLB Ballpark app. How will I get my tickets?

You can easily link the hotel reservation email address with your MLB Ballpark app account. For assistance linking your accounts, please call Fan Services at 773-388-8270.