The following information is provided for convenience and ease of use. It is not intended to be a complete statement of the rules and regulations of Wrigley Field. Chicago Cubs reserve the right to change or modify these rules at our discretion. Nothing in this document should be construed as a contract between the Chicago Cubs and any other party.
The long-awaited restoration and expansion of Wrigley Field, known as The 1060 Project, is well underway. This multi-year upgrade is designed to ensure the viability of the ballpark for future generations of Cubs fans, while preserving the beauty, charm and historic features fans have come to know and love. The 1060 Project, which started at the conclusion of the 2014 baseball season, includes structural upgrades, improved player facilities, new fan amenities, outfield signage, two video boards, new premier clubs, expanded concessions, new and improved restroom facilities, and much more. For more information, please visit WrigleyField.com.
One lucky fan at each Cubs home game will win in this "split-the-pot" raffle. Fans may purchase 50/50 raffle tickets from uniformed Cubs Charities raffle ticket sellers starting two hours before the game until the beginning of the seventh inning. The winning ticket will be announced in the ninth inning. The winner must have the original winning ticket and has 10 days to claim the prize. The winner will receive a check for half of the jackpot from the game's raffle ticket sales within 60 days of claiming the prize and returning required paperwork. The other half of the jackpot will benefit Cubs Charities. For more information, or to find out the winning number, call the Raffle Hotline at 773-404-4726 or visit Cubs.com/Raffle.
The Chicago Cubs (the "Cubs" or the "Club") wants all fans to have an enjoyable experience while attending a game at historic Wrigley Field. The Club is committed to making Major League Baseball games at Wrigley Field accessible to all fans. Click here to view the complete Accessibility Guide.
The address for Wrigley Field and the Chicago Cubs is: 1060 W. Addison St., Chicago, IL 60613. All correspondence can be mailed to this address.
Age for Tickets
Please refer to the Children's Tickets section in this guide for information.
The Administrative Offices are located at 1101 W. Waveland Ave., Chicago, IL 60613. Telephone: 773-404-CUBS (2827).
Alcoholic Beverage Policies
Alcoholic beverages will not be sold after the last out of the 8th inning during day games and the last out of the 7th inning or 10:30 p.m. for night games. Guests who appear to be under age 35 are required to show a valid photo ID indicating legal proof of age when purchasing alcohol at Wrigley Field. The Cubs reserve the right to deny entry to Wrigley Field to any individual who appears intoxicated. The Cubs and Levy Restaurants reserve the right to deny beverage services to any customer who appears intoxicated.
Animals, except for service animals as defined by federal law, are not permitted on Wrigley Field property.
Please refer to the National Anthem section in this guide for more information.
Assistance During a Game
Please refer to the Fan Services section in this guide for more information.
Assisted Listening Devices
Please refer to the Accessibility Services section in this guide for more information.
Wintrust automated teller machines are available throughout Wrigley Field for our fans' convenience. Locations include: inside the Marquee Gate, the Gallagher Way Third Base Gate, Left Field Gate and Wintrust Right Field Gate; on first and third base ramps to the Upper Deck; on the Jim Beam Patio; in the DraftKings Fantasy Sports Zone and in the Budweiser Bleachers near the stairwells and on the ramp.
To help ensure a positive experience for our fans and players, we are adjusting our approach to autographs this year. While getting an autograph from a player is not guaranteed, there may be instances when a player or players will come over to sign autographs if time allows. Two areas are designated for fans seeking autographs in 2018:
- Kids 13-and-younger may seek autographs in an expanded Magellan Kids Corral, located on the field at Aisle 27, from the time the ballpark opens until the batting practice cages are removed (approximately 45 minutes before game time). Parents will be allowed to wait at an area nearby to observe their child(ren). The Cubs ask that fans show consideration for guests holding tickets in these seating areas.
- Fans also may seek autographs by the players' parking lot located just north of Caretakers Way on Waveland Avenue as players arrive prior to the start of the game. Kids 13-and-younger will have a clearly marked Kids Corral area to seek autographs. The Cubs ask all fans to stay behind the stanchions.
Fans must follow posted signage and directions given by Wrigley Field personnel. Please note if a fan is seeking autographs in a seating location other than their own, they may be asked to proceed to their designated seating location. Those interested in purchasing autographed or game-used memorabilia may call Cubs Authentics at 773-404-4753 or email firstname.lastname@example.org.
Please refer to the Children's Tickets section in this guide for information.
Baby Changing Areas
Baby-changing tables are available throughout Wrigley Field in most restroom facilities and in the Advocate Health Care First Aid station. First Aid is located behind home plate on the main concourse on the first-base side of the Marquee Gate.
Each entry gate has designated bag check lines for all guests carrying items which need inspection. All other guests can use the express lines. All bags, purses and containers are subject to inspection prior to entry and should not exceed 16" x 16" x 8" inches. For more information, visit Cubs.com/Security.
Ballpark Gates Open
Wrigley Field gates open two hours prior to the scheduled game time unless otherwise specified.
Banners and signs are permitted in Wrigley Field when the following guidelines are followed to ensure the safety and enjoyment of all fans:
- To avoid game disruption, the times of display are limited to before the game, between innings and after the game.
- The Cubs reserve the right to confiscate banners/signs with an inappropriate message, those that are commercial in nature, those causing a disturbance and/or those obstructing sightlines.
- Banners/signs may never be mounted on sticks, wooden frames, or any similar apparatus and may not be attached to any railings. Banners/signs may not be carried through the Club Box Aisles.
- Electioneering is not permitted at Wrigley Field.
Batting Practice Schedule
Batting practice is scheduled to begin approximately two hours before each home game. Times are approximate and subject to change without prior notification and at the discretion of either team. Gates open two hours prior to scheduled game time unless otherwise specified.
Bike Valet Service
The Cubs offer a free bike valet service for all Cubs home games in the alley just east of the main entrance to the CTA Red Line stop on Addison Street. The courtesy valet opens two hours prior to each regular season game's scheduled start time, and closes one hour after the game ends. Fans are allowed to bring bicycle helmets into the park to be stored under their seat.
Please refer to the Video Board Messages section in this guide for information.
Bottles, Cans and Outside Beverages
No glass bottles, cans or alcoholic beverages of any kind may be brought into Wrigley Field. Hard-sided coolers and thermoses of any kind are not permitted into the ballpark. Water in unopened plastic bottles is allowed to be brought into the ballpark. For more information, visit Cubs.com/Security.
Please refer to the Ticket Sales section in this guide for information.
In honor of legendary Hall of Fame Cubs broadcaster Jack Brickhouse (1916-1998), his famous phrase, "Hey Hey" is now affixed to both foul poles. Jack Brickhouse was the Cubs broadcaster from 1948-1981.
The bleacher entrance to Wrigley Field is located at the corner of Waveland and Sheffield avenues. Please note for the regular season Budweiser Bleacher seating is general admission and is on a first-come, first-served basis. Early arrival is suggested for better seat selection.
Visitors are welcome to bring video and still cameras into the ballpark; however, tripods are not allowed in the seating areas. Recordings may be used for personal viewing only. Any other use, distribution or commercial use is prohibited. Fans may not distribute any copyrighted game information without permission of the Chicago Cubs.
Fans can find charging stations in the right and left field bleacher concourse corners to plug in and charge their phones.
Charitable Donation Requests
The Cubs strive to make a positive difference in our community. We welcome any request for charitable donations. All requests can be made online at Cubs.com/Donations. The requesting organization must be a nonprofit 501 (3) (c) entity, and the information requested must include details about the event, its purpose and date. Please allow six weeks for processing.
Fans age 2 and under are admitted to regular season Cubs games without a ticket, provided they are seated on the lap of a parent or guardian.
For the safety of our youngest fans, the Cubs offer identification wristbands for children to wear with their parent/guardian's contact information and seat location for the game. These wristband will help reunite lost children with their parent/guardian. Wristbands are available at the Fan Services Booth.
Clark the Cub is the official team mascot. Clark serves as a champion for Cubs Kids programs and Cubs Charities' mission of targeting health and wellness, fitness and education for children and families at risk. On gamedays, Clark greets fans as they enter Wrigley Field, and he helps kids run the bases following the game on Kids Sundays. Visit Cubs.com/Clark for more information or to book him for your party or special event.
Code of Conduct
In conjunction with the Office of the Commissioner of Baseball, the Chicago Cubs are committed to keeping Wrigley Field a safe, comfortable and enjoyable environment for all fans. Our associates have been trained to proactively intervene where necessary to respond to unacceptable behavior such as:
- Unruly behavior including but not limited to foul, abusive or derogatory language (including offensive language about another person's race, ethnicity, gender, religion, disability, age, sexual orientation or national origin) or obscene/threatening gestures, fighting, taunting or making threatening remarks;
- Intoxication or other signs of impairment related to alcohol consumption or any illegal drug;
- Tobacco or Smoking in any form, including electronic cigarettes;
- Displays of affection not appropriate in a public, family setting;
- Obscene or indecent clothing or signs;
- Any disruption of the game or event, including throwing of objects or trespassing on the playing field or in other restricted areas;
- Sitting in a location other than the guest's ticketed seat; or
- Entering the field of play as prohibited by Illinois law.
Any guest not adhering to the above code or behaving in an unruly manner may be subject to removal from Wrigley Field. The Chicago Cubs and Wrigley Field reserve the right to determine what unruly or unacceptable behavior is and to take any and all actions permitted by applicable law, including without limitation removal and prosecution.
If anyone is interfering with your enjoyment of Wrigley Field, please contact the nearest Wrigley Field associate for assistance or text us at 69050 with the keyword "Friendly" and a description of your seat location and issue. Standard message and data rates may apply. We will respond to your request as soon as possible.
Prohibited actions on Cubs' property include, but is not limited to the following:
- Possessing a weapon of any kind
- Using a laser pointer
- Possessing substances prohibited by the Illinois Controlled Substances Act or Federal Law
- Selling food, beverages, promotional items or merchandise of any kind or reselling of event tickets without the express written consent of the Chicago Cubs
- Panhandling or peddling of any kind without a license from the Cubs
- Failure to follow the direction or reasonable requests of Cubs associates
- Wearing masks or costumes which obscure or cover the face (except as part of a promotion approved by the Cubs in writing in advance) or
- Violating local open liquor container laws.
Violators may be removed from Wrigley Field property and/or prosecuted.
Food and beverages are available throughout the ballpark at concession stands and portable carts managed by Levy Restaurants. For the most up-to-date list of all your food and beverage choices and locations, visit Cubs.com/Map.
Corporate Events on Non-Gamedays
Please refer to the Premier Seats and Suites section in this guide for information.
Costumes are allowed in Wrigley Field, as long as the fan's face is not covered. The Chicago Cubs reserve the right to refuse entry and refund the ticket price of any individual in a costume if it is deemed inappropriate.
Credit Card Policy
Mastercard is the preferred card of the Chicago Cubs. American Express, Mastercard, Discover and Visa are accepted at Wrigley Field Ticket Office and gift shops. Credit cards are also accepted at all Levy Restaurants concession stands.
Public transportation is the recommended way to get to Wrigley Field. CTA Bus #152 (Addison) and CTA Bus #22 (Clark) both stop at the intersection of Clark and Addison streets. The CTA Red Line stops directly at the Wrigley Field Addison station. For more details, call the CTA Hotline at 773-836-7000 or visit www.transitchicago.com.
For information about MLB authenticated game-used and autographed memorabilia, email email@example.com or call 773-404-4753. The Cubs Authentics store, located on the main concourse behind home plate, is open during home games.
Cubs Dollars can be redeemed for food or beverage at any concession stand, redeemed for merchandise at any authorized souvenir stand, or used for ticket or tour purchases at Wrigley Field. Cubs Dollars do not expire and can be exchanged for the current season's Cubs Dollars by presenting it in person at the Wrigley Field Ticket Office located at 1060 W. Addison St. Cubs Dollars may be purchased at any ticket services window at Wrigley Field or by calling 800-THE-CUBS.
Designated Driver Program
The Budweiser Good Sport Designated Driver Program encourages guests to pledge not to consume alcohol during their stay at Wrigley Field. Guests who are at least 21 years old, have a valid driver's license and are not consuming alcohol at the ballpark can sign up at the Fan Services Booth, located behind home plate on the main concourse, during any home game. Fans who participate will be entered in a drawing to win a complimentary Cubs Good Sport of the Game shirt. Participants also will receive a token for a free soft drink, valid at any permanent concession stand.
Directions to Wrigley Field
Please visit Cubs.com/Transportation for details.
DraftKings Fantasy Sports Zone
Located at the corner of Addison Street and Sheffield Avenue, the DraftKings Fantasy Sports Zone accommodates more than 600 guests. Game tickets are not necessary to enter, but only ticketed guests have ballpark in-and-out privileges. The DraftKings Fantasy Sports Zone has both indoor and outside seating and is open before and after home games and non-gamedays throughout the Cubs season. For more information, call 773-404-4750 or visit Cubs.com/DraftKings.
The Chicago Cubs dugout is on the third-base side. The visitors' dugout is on the first-base side.
Fans are welcome to share and submit their feedback to firstname.lastname@example.org.
To reach a fan for emergency purposes, please go to the Fan Services Booth on the main concourse behind home plate, or call Fan Services at 800-THE-CUBS. To facilitate communication in case of an urgent request, please make sure your friends and family know your seat location.
Become part of the great American pastime. The Chicago Cubs are always looking for friendly, service-oriented fans to join our gameday team. The majority of jobs are part-time, with work shifts based on our game schedule. Interested parties can email email@example.com. For jobs as vendors, concession workers, or retail jobs in Wrigley Field, you may call Levy Restaurants' employment phone line at 773-975-3740.
Family restrooms are located in the Advocate Health Care First Aid station on the main concourse on the first-base side of the Marquee Gate, the main concourse across from Aisle 112, the Upper Deck behind Section 420 and the Upper Budweiser Bleachers in center field.
For assistance during the game, fans can text 69050 with the keyword "Friendly" and a description of your seat location and issue, and we will respond to your request as soon as possible. Standard message and data rates may apply. Fans needing assistance also may call the Fan Services Hotline at 773-388-8270.
Letters to Cubs players should be addressed to each player individually and sent to Wrigley Field at 1060 W. Addison St, Chicago, IL 60613. If a response is desired, please enclose a self-addressed, stamped envelope. Please keep in mind the players receive large quantities of mail and a response may not always be possible. The volume of mail also prohibits the tracking of letters and packages. Do not send anything large or of value to the Cubs player as we cannot guarantee the item will be returned.
For questions, comments, or assistance, fans may email firstname.lastname@example.org or call 773-388-8270. The Fan Services team is available Monday through Friday from 8:30 a.m. to 5 p.m. CDT with extended hours for night and weekend home games. During home games, fans also may visit the Fan Services Booth.
Fan Services Booth
The Fan Services Booth is located on the main concourse directly behind home plate. Services provided include answers to fan questions, ballpark food locations, information about events at Wrigley Field, directions and transit information.
The field is a restricted area. Entering the field of play is a felony. Offenders may be arrested and charged by the Chicago Police Department.
The Advocate Health Care First Aid station is located behind home plate on the main concourse on the first-base side of the Marquee Gate. Signage identifies this area. A physician and registered nurse and emergency medical technicians are on hand for all games. First Aid also includes a family restroom and dedicated nursing mothers room.
First Timer's Certificates
Remember your first trip to Wrigley Field with a personalized First Timer's Certificate. The First Timer's Booth, presented by Mastercard, is located on the main concourse across from Aisle 33. All ticket holders have access to this area.
Foul Balls and Home Run Balls
Fans are permitted to keep foul balls and home run balls hit into occupied seating areas as souvenirs. However, fans must not enter the playing area to retrieve balls or otherwise interfere with balls still in play. All fans, especially those sitting along the foul lines in the box seats, are cautioned to stay alert for hard-hit balls or bats that might leave the field of play. Ticket holders assume all risks and dangers incidental to the game of baseball, whether occurring prior to, during, or subsequent to the actual playing of the game including (but not exclusively) the danger of being injured by or in connection with any thrown or batted ball. The Chicago Cubs are not liable for resulting injuries. The Chicago Cubs cannot be held responsible for the conduct of other guests when attempting to obtain a foul or home run ball.
The pinstriped flags atop the left- and right-field foul poles represent the retired uniform numbers worn by six of the greatest Cubs. In 2017, the Cubs added a "Robinson 42" flag on the right-field foul pole to honor Jackie Robinson's legacy. To honor legendary Cubs broadcaster Jack Brickhouse (1916-1998), his famous phrase "Hey Hey" also is affixed on both foul poles.
Visit Cubs.com/Seating to view Wrigley Field gate locations.
Gate Opening Times
Wrigley Field gates open two hours prior to the scheduled game time unless otherwise specified.
Several merchandise stores and kiosks are available throughout the ballpark.
- The Cubs Team Store is located behind home plate on the main concourse on the first-base side of the Marquee Gate.
- Cubs Gear stores and kiosks are located at Aisles 120-121, at Aisles 133-138 and in the lower level of the Budweiser Bleachers.
- New Era Team stores and kiosks are located on the Jim Beam Patio, at Aisle 120 and in the upper level of the Budweiser Bleachers.
Shop online now at Cubs.com/Shop.
The grass playing field is a sports blend of Kentucky Blue Grass and Rye.
Please refer to the Accessibility Services section in this guide for information.
Laser pointers can be dangerous to players, spectators and even passing airplanes. The use of laser pointers is prohibited in Wrigley Field. Offenders are subject to immediate ejection and possible prosecution.
Lost and Found
Any items lost or found within Wrigley Field should be brought to the attention of a uniformed Wrigley Field associate or can be turned in to the Fan Services Booth during the game. Lost and Found also may be contacted at 800-THE-CUBS from 9 a.m. through the 8th inning on gamedays and Monday to Friday from 8:30 a.m. to 5 p.m. on non-gamedays.
Lost/Stolen Game Tickets
Please remember game tickets are like money and should be secured like cash. Stolen tickets will be replaced as long as a police report has been filed and documentation is presented to the Cubs ticket office at least 24 hours prior to game time. Lost tickets can be replaced for $20 per ticket if there is proof of purchase.
Oversized luggage and strollers can be claim checked at the Bike Valet located in the alley just east of the main entrance for the CTA Red Line stop on Addison Street, easily accessible from Sheffield Avenue.
Mail or correspondence may be sent to Chicago Cubs, Wrigley Field, 1060 W. Addison St., Chicago, IL 60613-4397.
To purchase the official Chicago Cubs Media Guide, please call Levy Restaurants at 773-975-3636.
To contact the Chicago Cubs Media Relations Department, please email email@example.com or call 773-404-4191.
The Cubs offer mobile ticketing through MLB's Ballpark app. Mobile ticketing has replaced print-at-home as a more secure instant delivery option when purchasing tickets for Cubs games at Wrigley Field.
Mobile ticketing is a convenient way for fans with smartphones to buy, share and scan their tickets for entry, and the MLB Ballpark app is free to download and use with an MLB.com account. Fans still have the choice to receive hard copy tickets in the mail or at Will Call when purchasing their tickets at www.cubs.com. More details about Cubs mobile ticketing, including a video tutorial and detailed FAQ section, can be found at www.cubs.com/ballparkapp.
Any person(s) wanting to perform the national anthem prior to a Cubs game must submit an audio file or video link of the musician(s) performing an "a cappella" version of "The Star-Spangled Banner." To be considered for the upcoming season, auditions should be emailed to firstname.lastname@example.org before March 1 each year.
Please refer to the Community Connection section in this guide for information.
Gary Pressy has been the organist at Wrigley Field for more than 30 years and 2,500 home games. Organ music debuted at Wrigley Field April 26, 1941, making it the first Major League ballpark to play organ music.
Please visit Cubs.com/Transportation for detailed parking information.
Select sections of walkways outside of Wrigley Field are paved with commemorative brick pavers engraved with fan names and messages. There are no plans to expand the pavers at this time; however, interested fans can add their name to a point-of-interest list by calling 800-851-6846. For the location of existing paver bricks, call Fan Services at 773-388-8270 or email email@example.com.
Personal Check Policy
Personal checks are not accepted for payment at the Wrigley Field ticket windows.
Premier Seats and Suites
For premier seating information, please visit Cubs.com/Premier or contact our Premier Sales Team at 773-404-4200. For your chance to become a Premier Client with club access, join the Premier Client Priority List by visiting cubspremier.com.
Prohibited Items at Wrigley Field for Cubs Games
Please note the list of permitted and prohibited items may be different for other Wrigley Field events including concerts. Please contact Cubs Fan Services at 800-THE- CUBS with questions regarding other Wrigley Field events. Please note whether certain items such as umbrellas are permitted into Wrigley Field during a concert is at the discretion of the artist.
- Bags (exceeding 16" x 16" x 8" inches)
- Containers - cans, aerosol spray, glass, hard-sided coolers, thermoses or flasks
- Illegal drugs
- Inflatables (such as beach balls)
- Laser pointers
- Luggage or car seats
- Noise makers
- Non-factory sealed plastic bottles (permitted if empty)
- Portable stadium seats
- Selfie sticks
- Unmanned aerial vehicles
- Weapons of any kind
- Any other items deemed inappropriate by ballpark operations personnel.
All bags are subject to inspection. To ensure fan safety, the Cubs reserve the right to refuse admittance of any item deemed hazardous or suspicious, including any item capable of being used as a projectile.
The Cubs give away a variety of promotional items at designated games throughout the season. Promotional items are limited and dates and items are subject to change without prior notice. Promotional items are distributed one per person on a first-come, first-served basis. A game ticket does not guarantee the holder a promotional item. Visit Cubs.com/Promotions for the most up-to-date promotional schedule.
Public Address Announcers
The public address announcer for the Chicago Cubs is Andrew Belleson.
Public transportation is the recommended way to get to Wrigley Field. CTA Bus #152 (Addison) and CTA Bus #22 (Clark) both stop at the intersection of Clark & Addison streets. For more details, call the CTA Hotline at 773-836-7000 or visit www.transitchicago.com.
The CTA Red Line stops directly at the Wrigley Field Addison station. For more details, call the CTA Hotline at 773-836-7000 or visit www.transitchicago.com.
From the northern suburbs: Take either the Skokie Swift (Yellow line) at 5900 W. Dempster St., Skokie, or the Purple Line at 349 Linden, Wilmette, and transfer to the Red Line train toward 95th at Howard. Wrigley Field is at the Addison stop.
From O'Hare Airport: The CTA station at O'Hare is located below Terminal 2. Take the Blue Line train (toward Forest Park) to the Addison stop. Transfer to the eastbound CTA Bus 152 which will stop at Wrigley Field (Clark St.).
From Midway Airport: Take the CTA Orange Line toward The Loop (downtown) and transfer to the Red Line (Howard) train at Roosevelt. Wrigley Field is at the Addison stop.
Cubs games are broadcast live on Chicago's 670 AM The Score. Games also can be heard online at Cubs.com. Radio broadcasters for the Cubs are Pat Hughes and Ron Coomer and can be emailed at patandron@670TheScore.com.
Rainout/Rain Check Policy
In the event a game is not played, your paid ticket serves as a rain check, so it is important to keep your original ticket. Specific information regarding a rainout and rescheduling will be posted on Cubs.com, as soon as it becomes available.
Re-entry into the Ballpark
Guests may not exit and re-enter the ballpark. Please refer to the smoking section for guests wishing to smoke outside of the ballpark.
No refunds or exchanges are given for Cubs tickets.
Remote Parking Lot and Shuttle
Cubs offer a free remote parking lot located at 3900 N. Rockwell St., just east of the Chicago River immediately south of Irving Park Road, with no-cost shuttle service to and from Wrigley Field for all weekend and night games. Services begin approximately 2.5 hours before first pitch and drop off at Wrigley Field near the DraftKings Fantasy Sports Zone on Addison Street. Returning buses board post-game at the drop-off location and run for approximately one hour after the game ends.
The rooftop businesses on Waveland and Sheffield avenues operate under a license from the Cubs and a special club license from the City of Chicago allowing the rooftops to sell advance tickets to view Cubs games. For information, please contact each rooftop directly. Rooftops are not permitted to sell day-of-game tickets.
To avoid problems with counterfeit, stolen, void or inflated price tickets, purchase tickets in person at the Wrigley Field Ticket Office, online at Cubs.com or by calling 800-THE-CUBS.
Game schedules are available at the Fan Services Booth on the main concourse behind home plate. Fans also may email firstname.lastname@example.org, call Fan Services at 800-THE-CUBS or go online at Cubs.com.
Scorecards are available for purchase on gamedays at each gate. On non-gamedays, you may purchase a scorecard by calling Levy Restaurants at 773-975-3636.
Currently, there is a waiting list for Chicago Cubs season tickets. If you are interested in Cubs season tickets, add your name to our Cubs Season Ticket Holder Waiting List at Cubs.com/Waitinglist.
Uniformed Wrigley Field personnel are stationed throughout the ballpark during all events. For assistance during the game, text the word "Friendly" with your issue and seating location to 69050. This option allows fans to discreetly alert event personnel of any fan services issues during a game. Standard messaging and data rates apply.
Smoking and Tobacco Use
In an effort to accommodate all guests, smoking and tobacco use is strictly prohibited in Wrigley Field. This includes the use of traditional cigarettes, electronic cigarettes and smokeless tobacco. Designated smoking areas are located outside of each gate, except the Marquee Gate. Per state law, smoking is not permitted within 15 feet of any public entrance to the ballpark.
Please refer to the Gift Shops section in this guide for more information.
- Billy Williams Statue: Unveiled September 7, 2010, this statue honors Hall of Famer Billy Williams who played outfield and first base for the Cubs from 1959-74.
- Ernie Banks Statue: Unveiled March 31, 2008, this statue honors Hall of Famer Ernie Banks, "Mr. Cub," who played shortstop and first base for the Cubs from 1953-71.
- Harry Caray Statue: To honor legendary Cubs broadcaster Harry Caray, a statue in his likeness was placed outside Wrigley Field April 12, 1999.
- Ron Santo Statue: Unveiled August 10, 2011, this statue honors Hall of Famer Ron Santo who played third base for the Cubs from 1960-73, and served as a Cubs broadcaster for 21 seasons.
Please refer to the Premier Seats and Suites section in this guide for information.
Tailgating is not allowed in any of the Chicago Cubs operated parking lots. The Chicago Police Department strictly enforces open alcohol container laws.
Each ticket is a revocable license subject to the terms and conditions thereon. Fans are subject to removal from Wrigley Field upon breach of the Wrigley Field Code of Conduct or the discretion of management.
Fans can purchase tickets to Chicago Cubs games in several ways:
- Online at Cubs.com
- By calling 800-THE-CUBS
- By visiting the Wrigley Field Ticket Office located on Clark Street, just north of the Wrigley Field Marquee. The Wrigley Field Ticket Office is open Monday through Friday from 8 a.m. to 6 p.m. CDT and Saturday and Sunday from 9 a.m. to 4 p.m. CDT. The Left Field Gate ticket windows, located on Waveland Avenue east of Clark Street, and the Budweiser Bleacher ticket windows, located on Waveland Avenue east of Sheffield Avenue, will be open two hours prior to first pitch. Times are subject to change.
- By using MLB's free Ballpark App. Visit Cubs.com/BallparkApp for more information.
- For groups of 15 or more, contact our Cubs Group Sales team at 773-404-4242.
Fans are permitted to bring small umbrellas into Wrigley Field during Cubs games for rain delays. Golf and large umbrellas are prohibited. We ask guests to take into consideration the wishes of their fellow spectators when using their umbrellas. For all other Wrigley Field events, please contact Cubs Fan Services at 800-THE-CUBS. Please note whether umbrellas are permitted into Wrigley Field during a concert is at the discretion of the artist.
Video Board Messages
Personalize your visit to Wrigley Field by purchasing a special message on the Wrigley Field video board. Messages are posted in the middle of the fifth inning. Each message will only be displayed once, so be sure to have your camera out and ready! Space is limited and messages are on a first-come, first-served basis. Dates sell out quickly, so we recommend placing your order as soon as possible. Proceeds benefit Cubs Charities. To order a video board message, visit Cubs.com/Videoboard.
Please refer to our Accessibility Services section for information.
The Cubs Will Call windows are located at the Wrigley Field Ticket Office located at the corner of Clark and Addison streets. A photo ID and the same credit card used to purchase the tickets will be required as well as your order confirmation number.
Wrigley Field Tours
Tours of historic Wrigley Field are available on select dates, both gamedays and non-gamedays, during the regular season and a shortened schedule in the offseason. For information about Wrigley Field Tours, call Fan Services at 773-388-8270 or visit Cubs.com/Tours.
Wrigley Field Neighbors
In an effort to ensure neighborhood-specific, Cubs-related news and special offers reach those who live in our community, Wrigley Field neighbors residing within the 60613, 60614, 60640 and 60657 zip codes are invited to join a neighbor-only email list. Neighbors interested in joining the new list can visit Cubs.com/Neighbors for detailed information.
The Cubs Yearbook is available for purchase on gamedays at each gate. On non-gamedays, you may purchase a Cubs Yearbook by calling Levy Restaurants at 773-975-3636.