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Wrigley Field Information Guide
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We're ready to welcome you home and reignite the incredible feeling that only baseball at Wrigley Field can deliver. While a lot has changed since we were last together, our commitment to you remains the same: We will provide a safe, clean and friendly environment for you to enjoy Cubs baseball.

Visit Cubs.com/COVID-safety for more information on what you need to know before you visit Wrigley Field in 2021.

The following information is provided for convenience and ease of use. It is not intended to be a complete statement of the rules and regulations of Wrigley Field. Chicago Cubs reserve the right to change or modify these rules at our discretion. Nothing in this document should be construed as a contract between the Chicago Cubs and any other party.



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1060 Project

The restoration and expansion of Wrigley Field, known as The 1060 Project, is complete. This multi-year upgrade ensured the viability of the ballpark for future generations of Cubs fans, while preserving the beauty, charm and historic features fans have come to know and love. The 1060 Project, which started at the conclusion of the 2014 baseball season, included structural upgrades, improved player facilities, fan amenities, outfield signage, two outfield video boards, premier clubs, upper-level outdoor concourse, expanded concessions, improved restroom facilities, enhanced connectivity and Wi-Fi and more.

50/50 Raffle

Support Cubs Charities’ mission to mobilize the power of sport to champion youth, families, and communities by participating in the 50/50 Raffle program. For all Cubs home games during the 2021 season, fans in Illinois can purchase raffle tickets online starting at 11 a.m. CDT until the end of that day’s game. Fans can also purchase 50/50 Raffle tickets from a Raffle Ambassador at Wrigley Field when gates open until the bottom of the 8th inning. The winner will receive half of the jackpot total from the game's raffle ticket sales and the other half will benefit Cubs Charities.

In accordance with state and local law, Cubs Charities 50/50 Raffle tickets will only be available for purchase in the State of Illinois. The winning ticket number and jackpot total will be posted on cubs.com/raffle at the conclusion of the game. Raffle winners have 30 days to claim the prize and a check will be mailed within 60 days of the claimed prize. To view the official 50/50 Raffle rules, visit cubs.com/raffle. For more information, please call Fan Services at 773-388-8270 or email [email protected].

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Accessibility Services

The Chicago Cubs (the "Cubs" or the "Club") wants all fans to have an enjoyable experience while attending a game at historic Wrigley Field. The Club is committed to making Major League Baseball games at Wrigley Field accessible to all fans. Click here to view the complete Accessibility Guide.

Address

The address for Wrigley Field and the Chicago Cubs is: 1060 W. Addison St., Chicago, IL 60613. All correspondence can be mailed to this address.

Administrative Office

The Cubs Front Office is located at 1101 W. Waveland Ave., Chicago, IL 60613.

Alcoholic Beverage Policies

Alcoholic beverages will not be sold after the last out of the 8th inning during day games and the last out of the 7th inning or 10:30 p.m. for night games. Guests who appear to be under age 35 are required to show a valid photo ID indicating legal proof of age when purchasing alcohol at Wrigley Field. The Cubs reserve the right to deny entry to Wrigley Field to any individual who appears intoxicated. The Cubs and Levy Restaurants reserve the right to deny beverage services to any customer who appears intoxicated.

Animals

Animals, except for service animals as defined by federal law, are not permitted on Wrigley Field property. Please refer to the Accessibility Services section for more information regarding service animals.

Assistance During a Game

Please refer to the Fan Services section for more information.

Assistive Listening Devices

Please refer to the Accessibility Services section for more information.

ATMs

Wintrust automated teller machines are available throughout Wrigley Field. Locations include: inside the Marquee Gate, Gallagher Way Gate, Left Field Gate and Wintrust Right Field Gate; on all ramps from the main concourse to the Upper Level; and in the Budweiser Bleachers near the stairwells and on the ramp.

Wrigley Field will be cashless for all purchases in 2021. Payment can include a credit card, debit card or mobile wallet. Reverse ATMs will be available for fans to convert cash to a card that can be used for purchases at Wrigley Field and elsewhere.

Autographs

Autographs are prohibited in and around Wrigley Field for the 2021 season. Those interested in purchasing autographed or game-used memorabilia may call Cubs Authentics at 773-404-4753 or email [email protected].

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Baby Changing Areas

Baby-changing tables are available throughout Wrigley Field in most restroom facilities and in the Advocate Health Care First Aid station. First Aid is located behind home plate on the main concourse on the first-base side of the Marquee Gate.

Bags and Backpacks

Bag restrictions will be in place for the 2021 season. Only purses and wallets smaller than 9 x 5 inches will be permitted into Wrigley Field as well as medical bags and manufactured diaper bags that accompany guests with young children. Please note medical and diaper bags will be tagged by Wrigley Field staff upon entry. Additionally, no umbrellas or coolers of any size can be brought into Wrigley Field. Bags are subject to inspection. Please see the Prohibited Items section for a list of prohibited items.

Bag/Luggage Storage

The Cubs do not offer bag or luggage storage, so please plan accordingly.

Ballpark Gates

Gates will open to guests 90 minutes prior to first pitch for the 2021 season. Distance markers, signage and Wrigley Field staff will promote physical distancing and help prevent congestion in high-traffic areas during the entry and exit process. Each mobile ticket will include an assigned entry gate to limit traffic and prevent congestion at each gate. Visit Cubs.com/Gates to view Wrigley Field gate locations.

Banners/Signs

Banners and signs are permitted in Wrigley Field when the following guidelines are followed to ensure the safety and enjoyment of all fans:

  • To avoid game disruption, the times of display are limited to before the game, between innings and after the game.
  • The Cubs reserve the right to confiscate banners/signs with an inappropriate message, those that are commercial in nature, those causing a disturbance and/or those obstructing sightlines.
  • Banners/signs may never be mounted on sticks, wooden frames, or any similar apparatus and may not be attached to any railings. Banners/signs may not be carried through the Club Box Sections.
  • Electioneering is not permitted at Wrigley Field.

Batting Practice Schedule

Batting practice is scheduled to begin approximately two hours before each home game. Times are approximate and subject to change without prior notification and at the discretion of either team. For the 2021 season, gates will open 90 minutes prior to scheduled game time unless otherwise specified.

Bike Valet Service

The Cubs offer a free bike valet service for Cubs home games in the alley just east of the main entrance to the CTA Red Line stop on Addison Street. The courtesy valet opens 90 minutes prior to the regular season game's scheduled start time and closes 30 minutes after the game ends. Fans are allowed to bring bicycle helmets into the park to be stored under their seat.

Birthday Greetings

Please refer to the Video Board Messages section for information.

Bottles, Cans and Outside Beverages

Factory-sealed plastic bottles as well as a personal amount of food (in a small, disposable bag) can be brought into the ballpark. No glass bottles, cans, alcoholic beverages or thermoses or coolers of any kind may be brought into Wrigley Field. Please see the Prohibited Items section for a list of prohibited items.

Brickhouse, Jack

In honor of legendary Hall of Fame Cubs broadcaster Jack Brickhouse (1916-98), his famous phrase, "Hey Hey," is now affixed to both foul poles. Jack Brickhouse was the Cubs broadcaster from 1948-81.

Broadcasters

  • Television: Jon “Boog” Sciambi is the Cubs' play-by-play announcer. Jim Deshaies is the Cubs' analyst.
  • Radio: Pat Hughes, play-by-play announcer, and Ron Coomer, analyst, on 670 AM The Score can be emailed at [email protected].

Budweiser Bleachers

The Budweiser Bleacher Gate is located at the corner of Waveland and Sheffield avenues. For the 2021 season, the Budweiser Bleachers will have reserved seating in pods of one, two, three and four.

Bus Staging Locations

Group charter and coach buses will be asked to unload and pick up guests on Irving Park Road, just east of Clark Street.

Pace buses will be asked to stage on Clark Street between Waveland Avenue and Grace Street.

CTA buses will continue to provide service on Addison Street and Clark Street from the same locations as in prior years.

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Cameras/Video Equipment

Visitors are welcome to bring video and still cameras into the ballpark; however, tripods are not allowed in the seating areas. Recordings may be used for personal viewing only. Any other use, distribution or commercial use is prohibited. Fans may not distribute any copyrighted game information without permission of the Chicago Cubs.

Cashless Policy

From retail and concessions to in-seat vending and Cubs Charities 50/50 Raffle tickets, all purchases will be cashless. Payment can include a credit card, debit card or mobile wallet. Reverse ATMs will be available for fans to convert cash to a card that can be used for purchases at Wrigley Field and elsewhere.

Charging Stations

Fans can find charging stations in the left field bleacher concourse and on the ramp adjacent to the Gallagher Way Gate near column 16 to plug in and charge their phones.

Charitable Donation Requests

The Cubs strive to make a positive difference in our community. We welcome any request for charitable donations. All requests can be made online at Cubs.com/Donations. The requesting organization must be a nonprofit 501(3)(c) entity, and the information requested must include details about the event, its purpose and date. Please allow six weeks for processing.

Children's Tickets

Fans age 2-and-under are admitted to regular season Cubs games without a ticket, provided they are seated on the lap of a parent or guardian.

For the safety of our youngest fans, the Cubs offer identification wristbands for children to wear with their parent/guardian's contact information and seat location for the game. These wristbands will help reunite lost children with their parent/guardian. Wristbands are available at the Fan Services Booth.

Clark

Clark the Cub is the official team mascot. Clark serves as a champion for Cubs Kids programs and Cubs Charities' mission. For more information on Clark or Cubs Kids programs, visit Cubs.com/Kids.

Code of Conduct

In conjunction with the Office of the Commissioner of Baseball, the Chicago Cubs are committed to keeping Wrigley Field a safe, comfortable and enjoyable environment for all fans. Our associates have been trained to proactively intervene where necessary to respond to unacceptable behavior such as:

  • Unruly behavior including but not limited to foul, abusive or derogatory language (including offensive language about another person's race, ethnicity, gender, religion, disability, age, sexual orientation or national origin) or obscene/threatening gestures, fighting, taunting or making threatening remarks;
  • Intoxication or other signs of impairment related to alcohol consumption or any illegal drug;
  • Use of Cannabis, Illegal Drugs, Tobacco or Smoking in any form, including electronic cigarettes;
  • Displays of affection not appropriate in a public, family setting;
  • Obscene or indecent clothing or signs;
  • Any disruption of the game or event, including throwing of objects or trespassing on the playing field or in other restricted areas;
  • Sitting in a location other than the guest's ticketed seat; or
  • Entering the field of play as prohibited by Illinois law.
  • Failing to adhere to 2021 COVID-19 Health and Safety Protocols, including required masking and physical distancing measures.

Any guest not adhering to the above code or behaving in an unruly manner may be subject to removal from Wrigley Field. The Chicago Cubs and Wrigley Field reserve the right to determine what unruly or unacceptable behavior is and to take any and all actions permitted by applicable law, including without limitation removal and prosecution.

If anyone is interfering with your enjoyment of Wrigley Field, please contact the nearest Wrigley Field associate for assistance or text us at 773-207-2106 with the keyword "Friendly" and a description of your seat location and issue. Standard message and data rates may apply. We will respond to your request as soon as possible.

Prohibited actions on Cubs' property include, but is not limited to the following:

  • Possessing a weapon of any kind
  • Using a laser pointer
  • Possessing substances prohibited by the Illinois Controlled Substances Act or Federal Law
  • Selling food, beverages, promotional items or merchandise of any kind or reselling of event tickets without the express written consent of the Chicago Cubs
  • Panhandling or peddling of any kind without a license from the Cubs
  • Failure to follow the direction or reasonable requests of Cubs associates
  • Wearing masks or costumes which obscure or cover the face (except as part of a promotion approved by the Cubs in writing in advance) or
  • Violating local open liquor container laws.

Violators may be removed from Wrigley Field property and/or prosecuted.

Concessions

Starting with the 2021 regular season, all food and beverage orders can be placed through the MLB Ballpark app or a scanned QR code. In-seat vending also will be available. All transactions will be cashless. Condiments will be pre-packaged. For the most up-to-date list of all your food and beverage choices and locations, visit Cubs.com/Food.

Corporate Events on Non-Gamedays

For non-gameday event information, please visit Cubs.com/Premier or contact our Premier Sales team at 773-404-4200 or [email protected].

Costumes

Costumes are allowed in Wrigley Field, as long as the fan's face is not covered. The Chicago Cubs reserve the right to refuse entry and refund the ticket price of any individual in a costume if it is deemed inappropriate.

Credit Card Policy

American Express, Mastercard, Discover and Visa are accepted at all concessions and the Cubs Team Stores.

CTA

Public transportation is the recommended way to get to Wrigley Field. CTA Bus #152 (Addison) and CTA Bus #22 (Clark) both stop at the intersection of Clark and Addison streets. The CTA Red Line stops directly at the Wrigley Field Addison station. For more details, call the CTA Hotline at 773-836-7000 or visit transitchicago.com.

Cubs Authentics

For information about MLB authenticated game-used and autographed memorabilia, email [email protected] or call 773-404-4753. The Cubs Authentics store, located on the main concourse behind home plate, is open during home games.

Cubs Dollars

Cubs Dollars are unavailable for the 2021 season.

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Directions to Wrigley Field

Please visit Cubs.com/Transportation for detailed information.

Dugouts

The Chicago Cubs dugout is on the third-base side. The visitors' dugout is on the first-base side.

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Email

Fans are welcome to contact us at [email protected].

Emergency Contact

To reach a fan for emergency purposes, please go to the Fan Services Booth on the main concourse behind home plate or call Fan Services at 800-THE-CUBS. To facilitate communication in case of an urgent request, please make sure your friends and family know your seat location.

Employment Opportunities

The Chicago Cubs are always looking for friendly, service-oriented fans to join our gameday team. The majority of jobs are part-time, with work shifts based on our game schedule. Interested parties can visit Cubs.com/Jobs.

Entry into Wrigley Field

For your safety, Wrigley Field requires all guests, staff and media to be screened prior to entry. Using our new touchless screening process, guests will not have to remove items such as mobile phones, wallets and keys before passing through the metal detector. Following the screening process, guests must scan their mobile tickets at one of our new self-scanning ticket pedestals.

Bag restrictions will be in place for the 2021 season. Only purses and wallets smaller than 9 x 5 inches will be permitted into Wrigley Field as well as medical bags and manufactured diaper bags that accompany guests with young children. Please note medical and diaper bags will be tagged by Wrigley Field staff upon entry. Additionally, no umbrellas or coolers of any size can be brought into Wrigley Field. Please see the Prohibited Items section for a list of prohibited items.

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Family Restrooms

Family restrooms are located on the first-base and third-base sides in the main concourse (near Section 113 and Section 128) and Upper Level (near Section 307L and Section 326R). A family restroom also is available in the upper Budweiser Bleachers by the Budweiser Patio and in the Fannie May Bleacher Sweet.

Fan Assistance

For assistance during the game, fans can text 773-207-2106 with the keyword "Friendly" and a description of your seat location and issue, and we will respond to your request as soon as possible. Standard message and data rates may apply. Fans needing assistance also may call the Fan Services Hotline at 773-388-8270 or use the automated, 24-hour response system listed as "Ask Fan Services" in the MLB Ballpark app.

Fan Mail

Letters to Cubs players should be addressed to each player individually and sent to Wrigley Field at 1060 W. Addison St., Chicago, IL 60613. If a response is desired, please enclose a self-addressed, stamped envelope. Please keep in mind the players receive large quantities of mail and a response may not always be possible. The volume of mail also prohibits the tracking of letters and packages. Do not send anything large or of value to the Cubs player as we cannot guarantee the item will be returned.

Fan Services

For questions, comments or assistance, fans may email [email protected] or call 800-THE-CUBS. The Fan Services team is available Monday through Friday from 8:30 a.m. to 5 p.m. CDT with extended hours for night and weekend home games. During home games, fans also may visit a Fan Services Booth.

Fans also have access to an automated, 24-hour response system listed as "Ask Fan Services" in the MLB Ballpark app via their mobile device. This real-time resource provides fans with answers to questions on resources and amenities available at the ballpark, ticketing and more. Check out the "Ask Fan Services" tool in the in "Cubs" tab of the MLB Ballpark app. Visit Cubs.com/BallparkApp for additional information.

If anyone is interfering with your enjoyment of Wrigley Field, please contact the nearest Wrigley Field associate for assistance or text us at 773-207-2106 with the keyword "Friendly" and a description of your seat location and issue. Standard message and data rates may apply. We will respond to your request as soon as possible.

Fan Services Booth

The Fan Services Booth is located on the main concourse directly behind home plate. Services provided include answers to fan questions, ballpark food locations, information about events at Wrigley Field, directions and transit information.

Field Trespassing

The field is a restricted area. Entering the field of play is a felony. Offenders will be arrested and charged by the Chicago Police Department.

First Aid

The Advocate Health Care First Aid station is located behind home plate on the main concourse. Signage identifies this area. A physician and registered nurse and emergency medical technicians are on hand for all games. First Aid also includes a family restroom and dedicated nursing mother’s room.

First Timer's Certificates

Remember your first trip to Wrigley Field with a personalized First Timer's Certificate. First Timer's Certificates are available at the Fan Services Booth located on the main concourse directly behind home plate.

Foul Balls and Home Run Balls

Fans are permitted to keep foul balls and home run balls hit into occupied seating areas as souvenirs. However, fans must not enter the playing area to retrieve balls or otherwise interfere with balls still in play. All fans, especially those sitting along the foul lines in the box seats, are cautioned to stay alert for hard-hit balls or bats that might leave the field of play. Fans must practice physical distancing and keep a safe space between themselves and others. Ticket holders assume all risks and dangers incidental to the game of baseball, whether occurring prior to, during, or subsequent to the actual playing of the game including (but not exclusively) the danger of being injured by or in connection with any thrown or batted ball. The Chicago Cubs are not liable for resulting injuries. The Chicago Cubs cannot be held responsible for the conduct of other guests when attempting to obtain a foul or home run ball.

Foul Poles

The pinstriped flags atop the left- and right-field foul poles represent the retired uniform numbers worn by six of the greatest Cubs. In 2017, the Cubs added a "Robinson 42" flag on the right-field foul pole to honor Jackie Robinson's legacy. To honor legendary Cubs broadcaster Jack Brickhouse (1916-1998), his famous phrase "Hey Hey" also is affixed on both foul poles.

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Gallagher Way

Gallagher Way is the open-air space located adjacent to Wrigley Field on Clark Street. Learn more at GallagherWay.com.

Gates

Gates will open to guests 90 minutes prior to first pitch for the 2021 season. Distance markers, signage and Wrigley Field staff will promote physical distancing and help prevent congestion in high-traffic areas during the entry and exit process. Each mobile ticket will include an assigned entry gate to limit traffic and prevention congestion at each gate. Visit Cubs.com/Gates to view Wrigley Field gate locations.

Gift Shops

Several merchandise stores and kiosks are available throughout the ballpark.

  • The Cubs Team Store is located behind home plate on the main concourse on the first-base side of the Marquee Gate.
  • Cubs Gear stores and kiosks are located at Section 120-121, at Section 133-138 and in the lower level of the Budweiser Bleachers.
  • New Era Team stores and kiosks are located at Section 104 and in the upper level of the Budweiser Bleachers.

Shop online now at Cubs.com/Shop.

Grass

The grass playing field is a sports blend of Kentucky Blue Grass and Rye.

Group Tickets

Private spaces for groups of eight or more are available on the IDEAL Suite Level and in the Hornitos Hacienda and Budweiser Patio. Visit Cubs.com/Groups or contact a Cubs representative at 773-404-4200 for more information on how to join the waiting list for the opportunity to purchase a private space for your group in 2021. Group tickets in the seating bowl are not available at this time.

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Laser Pointers

Laser pointers can be dangerous to players, spectators and even passing airplanes. The use of laser pointers is prohibited in Wrigley Field. Offenders are subject to immediate ejection and possible prosecution.

Lost and Found

Any items lost or found within Wrigley Field should be brought to the attention of a uniformed Wrigley Field associate or can be turned in to the Fan Services Booth during the game. Lost and Found also may be contacted at 800-THE-CUBS from 9 a.m. through the 8th inning on gamedays and Monday to Friday from 8:30 a.m. to 5 p.m. on non-gamedays.

Lost/Stolen Game Tickets

Please remember game tickets are like money and should be secured like cash. To help prevent the unintended or fraudulent resale of your ticket(s), refrain from sharing images that reveal your ticket's unique barcode letters and numbers. Please note, if you do share your barcodes, the Cubs will not be responsible for resulting use by third parties.

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Masks

In addition to Wrigley Field staff, all guests two years or older will be required to wear a face covering at all times, unless actively eating or drinking at your ticketed seat location. Face coverings should fully cover your mouth and nose and fit snugly against the sides of your face so there are no gaps. Gaiters and masks with exhalation valves are prohibited. Visit Cubs.com/COVID-safety for more information on what you need to know before you visit Wrigley Field in 2021.

Media Relations

To contact the Chicago Cubs Media Relations Department, please email [email protected] or call 773-404-4191.

MLB Ballpark app

Cubs tickets are available exclusively as mobile tickets via the MLB Ballpark app. The MLB Ballpark app provides a convenient, secure way for fans to use and share Cubs tickets, allowing for easy ticket management and entry into games at Wrigley Field using a mobile device. It also helps prevent lost or stolen tickets and provides up-to-date game time information. Learn more at Cubs.com/BallparkApp.

Fans can use the MLB Ballpark app to place a mobile order for food and beverages, providing fans with a convenient and safe way to enjoy ballpark fare at Wrigley Field. See the Mobile Ordering section for more information.

Mobile Ordering

Fans can now order food and beverages on their phones via the MLB Ballpark app or online via a scanned QR code.

To purchase concessions via the MLB Ballpark app
Open the app and click on the "Mobile Ordering" icon. Enter your seat location and select your concession stand of choice from the Main Menu. Add the food or beverage items you would like to purchase to your Cart. Confirm your order and check out using your preferred form of payment.

After completing your order, proceed to the concession stand through which you placed your order and head to the "Mobile Ordering" line. Present your QR code to the cashier. If you ordered an alcoholic beverage, you will need to present a government-issued ID to the cashier. For quality control purposes and your convenience, your order will be prepared once your QR code is scanned.

To purchase concessions via a QR code
Scan the QR code located at your seat location. Once scanned, you'll be presented with concession stand options located closest to you. Select your concession stand of choice from the Main Menu and add the food or beverage items you would like to purchase to your Cart. Confirm your order and check out using your preferred form of payment.

After completing your order, proceed to the concession stand through which you placed your order and head to the "Mobile Ordering" line. Present your QR code to the cashier. If you ordered an alcoholic beverage, you will need to present a government-issued ID to the cashier. For quality control purposes and your convenience, your order will be prepared once your QR code is scanned.

Visit Cubs.com/COVID-safety learn more about our mobile ordering feature.

Mobile Ticketing

Cubs tickets are available exclusively as mobile tickets via the free MLB Ballpark app and must be scanned for entry into Wrigley Field. Photographs and/or screenshots of tickets will not be accepted for entry into Wrigley Field.

New for the 2021 season, this secure, easy-to-use app also can be used to order concessions. Visit Cubs.com/COVID-safety learn more about the MLB Ballpark app and mobile ordering feature.

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National Anthem

Any person(s) wanting to perform the national anthem prior to a Cubs game must submit an audio file or video link of the musician(s) performing an "a cappella" version of "The Star-Spangled Banner." To be considered for the upcoming season, auditions should be emailed to [email protected] before March 1 each year.

Neighbors

Please visit Cubs.com/Neighbors for information.

Nursing Mothers

Nursing mothers seeking a private, quiet accommodation are welcome to use the nursing station located just inside the Gallagher Way Gate. The nursing pod is available to use from the time the gates open until the end of the game. First Aid also includes a family restroom and dedicated nursing mothers room.

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Organists

Prior to the start of the 2020 60-game regular season, two organists were hired to play at Wrigley Field.

John Benedeck is a lifelong Cubs fan who grew up in the Northwest suburbs of Chicago. He began playing piano at six years old, taking lessons from a neighbor. He attended Western Illinois University where he pursued broadcast production and took on the role of PA announcer and organist for several varsity sports. Now he enjoys playing piano at weddings, bars and leads worship at his church.

Josh Langhoff has lived in the Chicago area for 20 years. He is a church organist and choir director in Northfield. He played piano almost as long as he’s been a baseball fan – his entire life. His favorite Cubs memory is the look on Kris Bryant’s face as he threw the ball to Anthony Rizzo for the final out of the World Series.

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Parking

Please visit Cubs.com/Transportation for parking information.

Pavers

Select sections of walkways outside of Wrigley Field are paved with commemorative brick pavers engraved with fan names and messages. Fans interested in purchasing a Wrigley Field brick paver can place an order at wrigleyfieldbrickpavers.com while supplies last. Purchased brick pavers will be installed prior to the 2022 regular season at Wrigley Field.

Premier Seats and Suites

For premier seating information, please visit Cubs.com/Premier or contact our Premier Sales Team at 773-404-4200. For your chance to become a Premier Client with club access, join the Premier Client Priority List by visiting cubspremier.com.

Prohibited Items at Wrigley Field for Cubs Games

The following items are prohibited at Wrigley Field for Cubs games. Please note the list of permitted and prohibited items may be different for other Wrigley Field events including concerts. Please contact Cubs Fan Services at 800-THE- CUBS with questions regarding other Wrigley Field events.

  • Aerosol spray (including aerosol sunscreen)
  • Alcohol
  • Bags and backpacks larger than 9 x 5 inches
  • Brooms
  • Coolers of all sizes
  • Clothing with profane and/or inappropriate language or visuals
  • Full-sized baseball bats
  • Glass/metal/aluminum containers, bottles or cans (including tumblers, thermoses and flasks)
  • Illegal drugs
  • Inflatables (including beach balls)
  • Laser pointers
  • Luggage or car seats
  • Marijuana
  • Nets
  • Noise makers
  • Non-factory sealed plastic bottles (permitted if empty)
  • Portable stadium seats
  • Selfie sticks
  • Skateboards, hoverboards or other personal recreation vehicles, with the exception of ADA-required devices
  • Umbrellas of all sizes
  • Unmanned aerial vehicles
  • Weapons of any kind
  • Wrapped packages
  • Any other items deemed inappropriate by ballpark operations personnel.

All bags are subject to inspection. To ensure fan safety, the Cubs reserve the right to refuse admittance of any item deemed hazardous or suspicious, including any item capable of being used as a projectile.

Public Address Announcers

The public address announcer for the Chicago Cubs is Andrew Belleson.

Public Transportation

Public transportation is the recommended way to get to Wrigley Field. CTA Bus #152 (Addison) and CTA Bus #22 (Clark) both stop at the intersection of Clark & Addison streets. For more details, call the CTA Hotline at 773-836-7000 or visit transitchicago.com.

The CTA Red Line stops directly at the Wrigley Field Addison station. For more details, call the CTA Hotline at 773-836-7000 or visit transitchicago.com.

From the northern suburbs: Take either the Skokie Swift (Yellow line) at 5900 W. Dempster St., Skokie, or the Purple Line at 349 Linden, Wilmette, and transfer to the Red Line train toward 95th at Howard. Wrigley Field is at the Addison stop.

From O'Hare Airport: The CTA station at O'Hare is located below Terminal 2. Take the Blue Line train (toward Forest Park) to the Addison stop. Transfer to the eastbound CTA Bus 152 which will stop at Wrigley Field (Clark St.).

From Midway Airport: Take the CTA Orange Line toward The Loop (downtown) and transfer to the Red Line (Howard) train at Roosevelt. Wrigley Field is at the Addison stop.

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Radio Broadcasts

Cubs games are broadcast live on Chicago's 670 AM The Score. Games also can be heard online at Cubs.com. Radio broadcasters for the Cubs are Pat Hughes and Ron Coomer and can be emailed at [email protected].

Rainout/Rain Check Policy

Specific information regarding a rainout and rescheduling will be posted on Cubs.com as soon as it becomes available.

Re-entry into the Ballpark

Guests may not exit and re-enter the ballpark.

Refund Policy

No refunds or exchanges are given for Cubs tickets, unless specified in the terms and conditions at the time of purchase.

Remote Parking Lot and Shuttle

Information regarding the Cubs’ Remote Parking Lot will be shared in advance of the season.

Rooftops

The rooftop businesses on Waveland and Sheffield avenues operate under a license from the Cubs and a special club license from the City of Chicago allowing the rooftops to sell advance tickets to view Cubs games. For information, visit WrigleyRooftops.com. Rooftops are not permitted to sell day-of-game tickets.

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Scorecards

Scorecards are available for purchase on gamedays at each gate. On non-gamedays, you may purchase a scorecard by calling Levy Restaurants at 773-975-3636.

Season Tickets

Currently, there is a waiting list for Chicago Cubs season tickets. If you are interested in Cubs season tickets, add your name to our Cubs Season Ticket Holder Waiting List at Cubs.com/Waitinglist.

Security Services

Uniformed Wrigley Field personnel are stationed throughout the ballpark during all events. For assistance during the game, text the word "Friendly" with your issue and seating location to 773-207-2106. This option allows fans to discreetly alert event personnel of any fan services issues during a game. Standard messaging and data rates apply.

Smoking and Tobacco Use

The Wrigley Field campus, including Gallagher Way, is now smoke free. No smoking of any kind and no spitting is permitted in or around Wrigley Field.

Souvenirs

Please refer to the Gift Shops section for more information.

Statues

  • Billy Williams Statue: Unveiled September 7, 2010, this statue honors Hall of Famer Billy Williams who played outfield and first base for the Cubs from 1959-74.
  • Ernie Banks Statue: Unveiled March 31, 2008, this statue honors Hall of Famer Ernie Banks, "Mr. Cub," who played shortstop and first base for the Cubs from 1953-71.
  • Harry Caray Statue: To honor legendary Cubs broadcaster Harry Caray, a statue in his likeness was placed outside Wrigley Field April 12, 1999.
  • Ron Santo Statue: Unveiled August 10, 2011, this statue honors Hall of Famer Ron Santo who played third base for the Cubs from 1960-73 and served as a Cubs broadcaster for 21 seasons.

Stroller Check

Strollers can be claim checked at the Cubs’ Bike Valet Service. See Bike Valet Service for more information.

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Tailgating

Tailgating is not allowed in any of the Chicago Cubs operated parking lots. The Chicago Police Department strictly enforces open alcohol container laws.

Tickets

Each ticket is a revocable license subject to the terms and conditions thereon and available at Cubs.com/Ticketback. Guests are subject to removal from Wrigley Field upon breach of the Wrigley Field Code of Conduct or the discretion of management.

Ticket Sales

Fans can purchase tickets to Chicago Cubs games in several ways:

  • Online at Cubs.com
  • By using MLB’s Ballpark App. Visit Cubs.com/BallparkApp for more information.
  • For premier seating information, please visit Cubs.com/Premier or contact our Premier Sales Team at 773-404-4200

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Umbrellas

Umbrellas of all sizes are prohibited into Wrigley field during Cubs games. For all other Wrigley Field events, please contact Cubs Fan Services at 800-THE-CUBS. Please note whether umbrellas are permitted into Wrigley Field during a concert is at the discretion of the artist.

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Video Board Messages

Personalize your visit to Wrigley Field by purchasing a special message on the Wrigley Field video board. Messages are posted in the middle of the fifth inning. Each message will only be displayed once, so be sure to have your camera out and ready! Space is limited and messages are on a first-come, first-served basis. Dates sell out quickly, so we recommend placing your order as soon as possible. Proceeds benefit Cubs Charities. To order a video board message, visit Cubs.com/Videoboard.

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Wheelchair Seating

Please refer to our Accessibility Services section for information.

Will Call

Will call, including ticket pick-up and drop-off services, is not available at Wrigley Field in 2021. Ticket holders can utilize the ticket forward functionality in the MLB Ballpark app to transfer tickets.

Wrigley Field Tours

Wrigley Field Tours are not available at this time. For information, call Fan Services at 773-388-8270 or visit Cubs.com/Tours.

Wrigley Field Neighbors

In an effort to ensure neighborhood-specific, Cubs-related news and special offers reach those who live in our community, Wrigley Field neighbors residing within the 60613, 60614, 60640 and 60657 zip codes are invited to join a neighbor-only email list. Neighbors interested in joining the list can visit Cubs.com/Neighbors for detailed information.

Wi-Fi

An expanded free Wi-Fi service powered by Xfinity is available throughout Wrigley Field using the network labeled "[email protected]"

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Yearbook

The Cubs Yearbook is available for purchase on gamedays at each gate. On non-gamedays, you may purchase a Cubs Yearbook by calling Levy Restaurants at 773-975-3636.

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