The Chicago Cubs (the "Cubs" or the "Club") want all fans to have an enjoyable experience while attending a game at historic Wrigley Field. The Club is committed to making Major League Baseball games at Wrigley Field accessible to all fans.
If you have additional questions or comments regarding accessibility, please contact our Accessibility Services team at [email protected]. Accessible seating and parking for guests with mobility disabilities can be purchased at the Wrigley Field Ticket Office, by calling 800-THE-CUBS, by emailing [email protected] or by visiting Cubs.com/Tickets.
Accessible Parking
Parking for persons with a valid disability license plate or placard is available on a game-by-game basis in the Toyota Camry Lot located at 1126 W. Grace St., Chicago, IL 60613. Spaces are subject to availability, and all fan parking in the Toyota Camry Lot is paid parking. We encourage guests with disabilities to reserve accessible parking in advance through the Wrigley Field Ticket Office by calling 800-THE-CUBS or emailing [email protected].
Accessible golf cart shuttle service is available on a first-come, first-served basis and operates between the Toyota Camry Lot, 2.5 blocks north of Wrigley Field, and the Left Field Gate located on Waveland Avenue. There is an accessible golf cart shuttle which can accommodate wheelchairs, including motorized wheelchairs and scooters. There also is an eight-passenger golf cart shuttle which can only accommodate portable wheelchairs and foldable walkers. Please note you cannot reserve the service ahead of time. The golf carts run continuously before, during and after the game, beginning three hours before first pitch until one hour after the game ends.
The Cubs offer free remote parking at 3900 N. Rockwell St., just east of the Chicago River and accessed from Irving Park Road. The Cubs’ Remote Parking Lot is available for night and weekend games and includes a free shuttle service to and from Wrigley Field. Services begin two hours before first pitch, and returning shuttles board postgame and run approximately one hour after the end of the game. Please note the free shuttle service drops and picks up fans with ADA needs close to the ballpark.
Accessible Seating
Accessible seating sections are located throughout the ballpark near an elevator, lift and/or ramp. Guests with mobility disabilities and up to three companions are encouraged to make their purchase in advance. Tickets are subject to availability and can be purchased at the Wrigley Field Ticket Office, by calling 800-THE-CUBS, emailing [email protected] or by visiting Cubs.com/Tickets. View the Wrigley Field Seating and Gate Map here.
Accessible Ticket Windows
All ticket windows are accessible. The Wrigley Field Ticket Office is located on Clark Street, just north of the Wrigley Field Marquee, and the Budweiser Bleacher ticket windows are located on Waveland Avenue, just west of Sheffield Avenue.
Assistive Listening Devices
Assistive listening devices are available for use, free of charge, from both Fan Services locations - located on the main concourse behind home plate and in the Budweiser Bleachers by the Budweiser Bleacher Gate. A form of identification must be left in exchange for the device.
Automated Teller Machines (ATMs)
All Wintrust automated teller machines available throughout Wrigley Field are accessible. Locations include: inside the Marquee Gate, Gallagher Way Gate, Left Field Gate and Wintrust Right Field Gate; on all ramps from the main concourse to the Upper Level; and in the Budweiser Bleachers near the stairwells and on the ramp.
Wrigley Field is cashless for all purchases. Payment can include a credit card, debit card or mobile wallet. Reverse ATMs are available for fans to convert cash to a card that can be used for purchases at Wrigley Field and elsewhere. Reverse ATMs are located inside the Marquee Gate, at Section 217 and in the Budweiser Bleachers on the ramp.
Captioning
Closed captioning will appear when there’s live spoken audio (e.g., PA announcement) or when there’s a live feature on the video boards that includes spoken audio on the LED ribbon boards along the first and third base lines for all games.
Information broadcast over the Wrigley Field Public Address system is captioned and available on any handheld device. Point your browser to: https://captioncast.eegicap.com/ and enter event code "WrigleyField." In addition, handheld devices as well as handheld cup holder accessories are available for use, free of charge, at the Fan Services Booth on the main concourse behind home plate. A form of identification must be left in exchange for the handheld device.
Upon request, select TVs in the ballpark can be changed from the in-house feed to the local broadcast to accommodate having the caption on the televisions.
Concessions
Guest with dietary restrictions are welcome to bring food prepared at home into the ballpark in clear bags or containers. The Club also offers a variety of food options at Wrigley Field. For the most up-to-date list of all your food and beverage choices and locations, visit the Concessions Guide in the MLB Ballpark app. If you have any questions, please contact Fan Services by calling 800-THE-CUBS or emailing [email protected].
Food options include:
Gluten-Free
- Gluten-Free Hot Dogs: (Marquee Classics in Section 117, Left Field Classics in Section 105, Third Base Classics 110, First Base Classics 123, Right Field Classics 128, Upper Deck Classics in Sections 309 and 324)
- Gluten-Free Hamburger: (Marquee Classics in Section 117, Third Base Classics in Section 110, First Base Classics in Section 123, Upper Deck Classics in Sections 309 and 324, Small Cheval in Upper Bleachers)
- Salad: Marquee Market in Section 218, Waveland Grill 505 in Lower Bleachers
- Red Bridge Beer: Beer & Wine (Sections 107, 118) Three Fingers Bar (Right Field Upper Bleachers) Portables (Sections 314, 321), Marquee Market (Section 218)
- Tostitos Nachos: (Left Field Classics in Section 105, Third Base Classics in Section 110, Chicago Dogs (Sections 108, 115, 119), Marquee Classics in Section 117, First Base Classics in Section 123, Right Field Classics in Section 128, Vienna Grill in Section 131, Waveland Grill (Lower Bleachers), Red Line Grill (Lower Bleachers), Nacho Portables (Sections 307, 327), Upper Deck Classics (Sections 309, 324)
Red Bridge Beer (Gluten-Free)
- Beer and Wine (Section 107, 118)
- Three Fingers Bar (Right Field Upper Bleachers)
- Mezzanine (Section 218)
- Portables (Section 314, 321)
Kosher Options
- Kosher Hot Dog/Polish Sausage Kosher Cart (Right Field Terrace, near Section 217)
Vegan Options
- Plant-Based Burger without Toppings or Bun (Third Base Classics in Section 110, First Base Classics in Section 123, Upper Deck Classics in Sections 309, 324)
Vegetarian Options
- Veggie Dog (Chicago Dogs in Sections 108, 115, 119, Bleacher Platform 14, Upper Deck portables 311, 323)
- Plant-Based Burger (Third Base Classics in Section 110, First Base Classics in Section 123, Upper Deck Classics in Sections 309, 324)
- Tostitos Nachos: (Left Field Classics in Section 105, Third Base Classics in Section 110, Chicago Dogs (Sections 108, 115, 119) Marquee Classics in Section 117, First Base Classics in Section 123, Right Field Classics in Section 128, Vienna Grill in Section 131, Waveland Grill (Lower Bleachers), Red Line Grill (Lower Bleachers), Nacho Portables (Sections 307, 327), Upper Deck Classics (Sections 309, 324)
Entering and Leaving Wrigley Field
All Wrigley Field gates are located on accessible routes and have an accessible line, marked by signage, for those needing additional assistance proceeding through security screening. Guests should enter through the gate listed on their ticket. Please note that Waveland and Sheffield avenues will be closed to traffic before and after the game.
Electrical Outlets
Access to outlets is limited at Wrigley Field. If you require access to power, please email [email protected] to make arrangements.
Elevators
Below is a list of available elevators at Wrigley Field:
- The elevator by the Marquee Gate provides access to the Terrace and Upper levels.
- The elevator by the Left Field Gate provides access to the Terrace and Upper levels.
- The elevator by the Wintrust Right Field Gate provides access to the Terrace and Upper levels.
- The elevator in the left-field corner between the Left Field Gate and Budweiser Bleachers provides access to the Field Box and upper level of the Budweiser Bleachers.
- The elevator in the right-field corner between the Wintrust Right Field Gate and Budweiser Bleachers provides access to the Field Box.
- The elevator by the Budweiser Bleacher Gate provides access to the upper level of the Budweiser Bleachers.
- Two elevators located in the Budweiser Bleacher concourse provide access to the left- and right-field porches.
Emergency Evacuation
All Wrigley Field personnel complete safety training to learn how to care for all guests safely in any emergency. If you have any questions, please email [email protected].
Fan Services
For questions, comments or assistance, fans may email [email protected] or call 773-388-8270. The Fan Services team is available Monday through Friday from 8:30 a.m. to 5 p.m. CT with extended hours for night and weekend home games. During home games, fans also may visit the Fan Services Booth.
Fans also have access to an automated, 24-hour response system listed as "Ask Fan Services" in the MLB Ballpark app via their mobile device. This real-time resource provides fans with answers to questions on resources and amenities available at the ballpark, ticketing and much more. Check out the new "Ask Fan Services" tool in the in "Cubs" section of the MLB Ballpark app. Visit Cubs.com/BallparkApp for additional information.
Fan Assistance
Our fan text messaging service will continue to allow guests to call our attention to issues in the ballpark without leaving your seat. Text us at 773-839-0282 with the keyword "Friendly" and a description of your seat location and issue, and we will respond to your request as soon as possible. Standard message and data rates may apply. Fans needing assistance also can visit Fan Services Booth located behind home plate on the main concourse.
First Aid
The Advocate Health Care First Aid station is located behind home plate on the main concourse. Signage identifies this area. A physician and registered nurse and emergency medical technicians are on hand for all games. Automated external defibrillator (AED) machines are located throughout the ballpark, including in First Aid. First Aid also includes a restroom and dedicated nursing mothers' room.
Interpreting Services
Interpreters are present for all concerts. If an interpreter is needed for a Wrigley Field tour, please request in advance with Fan Services at 773-388-8270.
Noise-Canceling Headphones
A limited number of complimentary noise-canceling headphones are available for use from the Fan Services Booth located on the main concourse behind home plate. A form of identification must be left in exchange for the headphones.
Permitted and Prohibited Items
Please note the list of permitted and prohibited items may be different for other Wrigley Field events, including concerts. Contact Fan Services at 800-THE-CUBS or [email protected] with questions regarding other Wrigley Field events. Detailed information is available at Cubs.com/Security.
Personal Care Attendants
All guests, including personal care attendants, must have a ticket to enter Wrigley Field.
Photosensitivity Warning
Wrigley Field has a LED field light system that may affect guests who are susceptible to photosensitive epilepsy or other photosensitivities.
Public Transportation
Public transportation is the recommended way to get to Wrigley Field. CTA Bus #152 (Addison) and CTA Bus #22 (Clark) both stop at the intersection of Clark and Addison streets. For more details, call the CTA Hotline at 773-836-7000 or visit transitchicago.com.
The CTA Red Line stops directly at the Wrigley Field Addison station. For more details, call the CTA Hotline at 773-836-7000 or visit transitchicago.com.
From the northern suburbs: Take either the Skokie Swift (Yellow line) at 5900 W. Dempster St., Skokie, or the Purple Line at 349 Linden, Wilmette, and transfer to the Red Line train toward 95th at Howard. Wrigley Field is at the Addison stop.
From O'Hare Airport: The CTA station at O'Hare is located below Terminal 2. Take the Blue Line train (toward Forest Park) to the Addison stop. Transfer to the eastbound CTA Bus 152 which will stop at Wrigley Field (Clark St.).
From Midway Airport: Take the CTA Orange Line toward The Loop (downtown) and transfer to the Red Line (Howard) train at Roosevelt. Wrigley Field is at the Addison stop.
Restrooms
Restrooms, including single-occupancy restrooms, are located throughout the ballpark on the first-base and third-base sides in the main concourse, Upper Level and in the Budweiser Bleachers. All restrooms are accessible, and most restroom facilities are equipped with baby-changing stations. For the nearest restroom, please contact a Wrigley Field associate or the “Ask Fan Services” feature within the MLB Ballpark app.
Sensory Bags
We have partnered with KultureCity to be better prepared to assist guests with sensory sensitivities to ensure they have the most comfortable and accommodating experience possible. KultureCity is a leading nonprofit recognized nationwide for using its resources to revolutionize and effect change in the community for those with sensory needs.
Sensory bags, provided by KultureCity, are available to assist individuals to ensure a comfortable and positive experience at Wrigley Field. A sensory bag is available for guests to check out at no cost from the Fan Services Booth on the main concourse and in the Budweiser Bleachers. The sensory bags at Wrigley Field include a pair of noise-canceling headphones, a fidget tool and mood cards.
Service Animals
Although pets, including therapy or emotional support animals, are prohibited at Wrigley Field, we welcome service animals recognized by federal law. "Service Animals" are defined as dogs (or in some cases, miniature horses) that are individually trained to do work or perform tasks for people with disabilities. Please be prepared to identify your dog as a Service Animal and the task your animal has been trained to perform.
In addition, please note for the safety of all guests, you may be asked to remove a Service Animal who is unruly/out of control or not housebroken. Wrigley Field is not required to provide care or food for a service animal, so please plan accordingly. Service Animals needing a relief area may exit and reenter through the Gallagher Way Gate.
Shuttle/Golf Cart Services
We offer accessible golf cart services to and from the Toyota Camry Lot to the Left Field Gate, located on Waveland Avenue. The accessible golf cart shuttle can accommodate motorized wheelchairs and scooters. There also is an eight-passenger golf cart shuttle available. This shuttle can only accommodate portable wheelchairs and foldable walkers.
You cannot reserve the service ahead of time. The golf carts run continuously before, during and after the game, beginning three hours before first pitch until one hour after the game ends.
Suites
All suites are accessible. Accessible restrooms also are available on the suite level. The elevators located near the Left Field Gate and CD Peacock Premier Entrance provide access to the suite level. If you are interested in a suite, please contact our Premier Sales Team at 773-404-4200.
Ticket Information
Accessible seating and parking can be purchased at the Wrigley Field Ticket Office, by calling 800-THE-CUBS or by visiting Cubs.com/Tickets. If you have tickets to an event or game that are not accessible and you require accessible seating, please contact the Wrigley Field Ticket Office as soon as possible.
Ticket Office
The Wrigley Field Ticket Office located on Clark Street, just north of the Wrigley Field Marquee, will be open Monday through Friday from 8 a.m. to 6 p.m. and Saturday and Sunday from 9 a.m. until 4 p.m. with extended hours for evening home games. The Left Field Gate ticket windows, located on Waveland Avenue east of Clark Street, and the Budweiser Bleacher ticket windows, located on Waveland Avenue west of Sheffield Avenue, will be open two hours prior to first pitch for each gameday.
The Wrigley Field Ticket Office will be cashless and require a credit card or debit card.
Water Fountains
Water fountains are available for Wrigley Field guests and are located throughout the ballpark.
Wheelchair Services
For those individuals who require assistance from the gates to their seats, complimentary wheelchair service is available. Upon entering the ballpark, please ask a Wrigley Field associate for assistance. Guests utilizing wheelchair assistance will receive a ticket from their attendant to arrange a postgame pick-up time. Wheelchair service is provided on a first-come, first-served basis and reservations are not accepted. Wheelchair assistance is only provided to and from the seating location and gate, and wheelchairs are not permitted to go off property. The Club does not provide storage for any personal belongings including wheelchairs, walkers and scooters.
Comments/Suggestions/Questions
The Chicago Cubs want all fans to have an enjoyable experience while attending a game at historic Wrigley Field. The Club is committed to making Major League Baseball games at Wrigley Field accessible to all fans.
If you have additional questions or comments regarding accessibility, please contact our Accessibility Services team at [email protected].
