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Wrigley Field Accessibility Guide

The Chicago Cubs (the "Cubs" or the "Club") want all fans to have an enjoyable experience while attending a game at historic Wrigley Field. The Club is committed to making Major League Baseball games at Wrigley Field accessible to all fans.

As part of the 1060 Project, the Club made a commitment to our fans to deliver new and enhanced amenities throughout our ballpark. The 1060 Project includes a number of changes that, when completed, will significantly increase the accessibility of Wrigley Field to individuals with disabilities, including more accessible seating options, elevators, restroom facilities and audio and sound systems. The following guide provides details on amenities and resources available at Wrigley Field.

If you have additional questions or comments regarding accessibility, please contact our Accessibility Services team at accessibleservices@cubs.com. Accessible seating and parking for those with mobility disabilities can be purchased at the Wrigley Field Ticket Office, by calling 800-THE-CUBS, by emailing fanservices@cubs.com or by visiting Cubs.com/Tickets.

Accessible Parking 

Parking for persons with a valid disability license plate or placard are available on a game-by-game basis in the Toyota Camry Lot located at 1126 W. Grace St. Chicago, IL 60613. Spaces are subject to availability and should be reserved in advance through the Wrigley Field Ticket Office by calling 800-THE-CUBS or emailing fanservices@cubs.com. The Toyota Camry Lot opens approximately three hours before first pitch.

There is an eight-passenger golf cart shuttle to and from the Toyota Camry Lot, 2.5 blocks north of Wrigley Field, to the Left Field Gate located on Waveland Avenue. Please note the golf cart shuttle can only accommodate portable wheelchairs and foldable walkers.

The Cubs also will continue to offer free remote parking at 3900 N. Rockwell St., just east of the Chicago River and accessed from Irving Park Road. The lot will be available for all night and weekend games throughout the season. This lot includes complimentary school bus shuttle service to and from Wrigley Field. Services begin two and a half hours before first pitch, and returning shuttles board postgame and run approximately one hour after the end of the game.

Accessible Seating

Accessible seating sections are located throughout the ballpark near an elevator, lift and/or ramp. Guests with mobility disabilities and up to three companions are encouraged to make their purchase in advance. Tickets are subject to availability and can be purchased at the Wrigley Field Ticket Office, by calling 800-THE-CUBS, emailing fanservices@cubs.com or by visiting Cubs.com/Tickets.

Accessible Tickets Windows

All ticket windows are accessible. The Wrigley Field Ticket Office is located on Clark Street, just north of the Wrigley Field Marquee, and the Budweiser Bleacher ticket windows are located on Waveland Avenue, just east of Sheffield avenue. Hours of operation are available here.

Assistive Listening Devices

Assistive listening devices are available for use, free of charge, from the Fan Services Booth located on the main concourse behind home plate. A form of identification must be left in exchange for the device.

Automated Teller Machines

All Wintrust automated teller machines available throughout Wrigley Field are accessible. Locations include: inside the Marquee Gate, Gallagher Way Gate, Left Field Gate and Wintrust Right Field Gate; on all ramps from the main concourse to the Upper Level; and in the Budweiser Bleachers near the stairwells and on the ramp. 

Captioning

Information broadcast over the Wrigley Field Public Address system is captioned and available on any handheld device. Point your browser to: caption.chcubs.com and enter event code "WrigleyField". In addition, handheld devices as well as handheld cup holder accessories are available for use, free of charge, at the Fan Services Booth on the main concourse behind home plate. A form of identification must be left in exchange for the handheld device.

Upon request, select TVs in the ballpark can be changed from the in-house feed to the local broadcast to accommodate having the caption on the televisions.

Concessions

Guest with dietary restrictions are welcome to bring food prepared at home into the ballpark in clear bags or containers. The Club also offers a variety of food options at Wrigley Field. You can visit Cubs.com/Food or ask Wrigley Field personnel to learn more. If you have any questions, please contact Fan Services by calling 800-THE-CUBS or emailing fanservices@cubs.com.

Food options include:

Gluten Free Options

  • Gluten Free Hot Dogs
    • Marquee Classics (Section 117)
  • Fruit Cup
    • Waveland Grill (Bleacher Platform 14)         
    • Chicago Dogs (Sections 115, 119)
  • Veggie Chopped Salad
    • Chicago Dogs (Section 118, 123)
    • Waveland Grill (Lower Bleachers)

Red Bridge Beer (Gluten Free)

    • Beer & Wine (Section 118)
    • Three Fingers Bar (Right Field Upper Bleachers)
    • Portables (Section 314, 321)

Kosher Options

  • Kosher Hot Dog/ Polish Sausage
    • Kosher Car (Right Field Terrace, near Section 227)

Vegan Options

  • Fruit Cup
    • Waveland Grill (Bleacher Platform 14)         
    • Chicago Dogs (Sections 115, 119)
  • Vegan/Vegetarian option (rotating item)
    • Marquee Classics (Section 117)
  • Veggie Chopped Salad
    • Chicago Dogs (Section 115, 119)
    • Waveland Grill (Lower Bleachers)

Vegetarian Options

  • Fruit Cup
    • Waveland Grill (Bleacher Platform 14)         
    • Chicago Dogs (Sections 115, 119)
  • Roasted Cauliflower Sandwich
    • Marquee Classics (Section 117)
  • Vegan/Vegetarian option (rotating item)
    • Marquee Classics (Section 117)
  • Veggie Chopped Salad
    • Chicago Dogs (Section 115, 119)
    • Waveland Grill (Lower Bleachers)
  • Veggie Dog
    • Marquee Classics (Section 117)

Entering and Leaving Wrigley Field

All Wrigley Field gates are located on accessible routes and have an accessible line, marked by signage, for those needing additional assistance proceeding through security screening. Guests should enter through the gate listed on their ticket. Please note that Waveland and Sheffield avenues will be closed to traffic before and after the game.

Electrical Outlets

Access to outlets is limited at Wrigley Field. If you require access to power, please email accessibleservices@cubs.com to make arrangements.

Elevators 

As part of the 1060 Project, we have increased the number of elevators available for our guests throughout Wrigley Field. Below is a list of available elevators for the 2019 season:

  • The elevator by the Marquee Gate provides access to the Terrace and Upper levels.
  • The elevator by the Left Field Gate provides access to the Terrace and Upper levels.
  • The elevator by the Wintrust Right Field Gate provides access to the Terrace and Upper levels.
  • The elevator in the left-field corner between the Left Field Gate and Budweiser Bleachers provides access to the Field Box and upper level of the Budweiser Bleachers.
  • The elevator in the right-field corner between the Wintrust Right Field Gate and Budweiser Bleachers provides access to the Field Box.
  • The elevator by the Budweiser Bleacher Gate provides access to the upper level of the Budweiser Bleachers.
  • Two elevators located in the Budweiser Bleacher concourse provide access to the left- and right-field porches.

Emergency Evacuation 

All Wrigley Field personnel complete safety training to learn how to care for all guests safely in any emergency. If you have any questions, please email accessibleservices@cubs.com.

Permitted and Prohibited Items 

Please note the list of permitted and prohibited items may be different for other Wrigley Field events, including concerts. Contact Fan Services at 800-THE-CUBS or fanservices@cubs.com with questions regarding other Wrigley Field events. Detailed information is available at Cubs.com/Security.

Permitted items:

  • Guests with dietary restrictions are welcome to bring food prepared at home into the ballpark in clear bags or containers.
  • Guests are allowed to bring in medicine in the prescription bottle and other medical devices in a clear bag or container.

Prohibited items:

  • Alcohol
  • Bags (exceeding 16" x 16" x 8" inches)
  • Brooms
  • Containers - cans, aerosol spray, glass, hard-sided coolers, thermoses or flasks
  • Illegal drugs
  • Inflatables (such as beach balls)
  • Laser pointers
  • Luggage or car seats
  • Mace
  • Nets
  • Noise makers
  • Non-factory sealed plastic bottles (permitted if empty)
  • Portable stadium seats
  • Selfie sticks
  • Stroller
  • Unmanned aerial vehicles
  • Weapons of any kind
  • Any other items deemed inappropriate by ballpark operations personnel.

Fan Services

For questions, comments or assistance, fans may email fanservices@cubs.com or call 773-388-8270. The Fan Services team is available Monday through Friday from 8:30 a.m. to 5 p.m. CDT with extended hours for night and weekend home games. During home games, fans also may visit the Fan Services Booth.

Fans also have access to an automated, 24-hour response system listed as "Ask Fan Services" in the MLB Ballpark app via their mobile device. This real-time resource provides fans with answers to questions on resources and amenities available at the ballpark, ticketing and much more. Check out the new "Ask Fan Services" tool in the in "Cubs" section of the MLB Ballpark app. Visit www.cubs.com/ballparkapp for additional information.

Fan Assistance

Our fan text messaging service will continue to allow guests to call our attention to issues in the ballpark without leaving your seat. Text us at 69050 with the keyword "Friendlyand a description of your seat location and issue, and we will respond to your request as soon as possible. Standard message and data rates may apply. Fans needing assistance also can visit Fan Services booth located behind home plate on the main concourse.

First Aid

The Advocate Health Care First Aid station is located behind home plate on the main concourse. Signage identifies this area. A physician and registered nurse and emergency medical technicians are on hand for all games. The First Aid station also includes a family restroom and dedicated nursing mothers' room.

Interpreting Services 

Interpreters are present for all concerts. If an interpreter is needed for a Wrigley Field tour, please request in advance with Fan Services at 773-388-8270.

Noise-Cancelling Headphones 

A limited number of complimentary noise cancelling headphones are available for use from the Fan Services Booth located on the main concourse behind home plate. A form of identification must be left in exchange for the headphones.

Personal Care Attendants 

All guests, including personal care attendants, must have a ticket to enter Wrigley Field.

Suites

All suites are accessible. Accessible restrooms also are available on the suite level. The elevators located near the Left Field Gate and Premier Entrance provide access to the suite level. If you are interested in a suite, please contact our Premier Sales Team at 773-404-4200.

Public Transportation 

Public transportation is the recommended way to get to Wrigley Field. CTA Bus #152 (Addison) and CTA Bus #22 (Clark) both stop at the intersection of Clark and Addison streets. For more details, call the CTA Hotline at 773-836-7000 or visit www.transitchicago.com.

The CTA Red Line stops directly at the Wrigley Field Addison station. For more details, call the CTA Hotline at 773-836-7000 or visit www.transitchicago.com.

From the northern suburbs: Take either the Skokie Swift (Yellow line) at 5900 W. Dempster St., Skokie, or the Purple Line at 349 Linden, Wilmette, and transfer to the Red Line train toward 95th at Howard. Wrigley Field is at the Addison stop.

From O'Hare Airport: The CTA station at O'Hare is located below Terminal 2. Take the Blue Line train (toward Forest Park) to the Addison stop. Transfer to the eastbound CTA Bus 152 which will stop at Wrigley Field (Clark St.).

From Midway Airport: Take the CTA Orange Line toward The Loop (downtown) and transfer to the Red Line (Howard) train at Roosevelt. Wrigley Field is at the Addison stop.

Restrooms and Family Restrooms 

All restrooms throughout the ballpark are accessible. Family restrooms are located on the first-base and third-base sides in the main concourse (near Section 113 and Section 128) and Upper Level. A family restroom also is available in the upper Budweiser Bleachers by the Budweiser Patio and in the Fannie May Bleacher Sweet.

Sensory Kits

New this year, we have partnered with KultureCity to be better prepared to assist guests with sensory sensitivities to ensure they have the most comfortable and accommodating experience possible. KultureCity is a leading nonprofit recognized nationwide for using its resources to revolutionize and effect change in the community for those with sensory needs.

Sensory kits, provided by KultureCity, are available to assist children to ensure a comfortable and fun experience at Wrigley Field. A sensory kit may be borrowed from the Fan Services Booth on the main concourse behind home plate and in the Budweiser Bleachers.

Service Animals 

Although pets, including therapy or emotional support animals, are prohibited at Wrigley Field, we welcome service animals recognized by federal law. "Service Animals" are defined as dogs (or in some cases, miniature horses) that are individually trained to do work or perform tasks for people with disabilities. Please be prepared to identify your dog as a Service Animal and the task your animal has been trained to perform.

In addition, please note for the safety of all guests, you may be asked to remove a Service Animal who is unruly/out of control or not housebroken. Wrigley Field is not required to provide care or food for a service animal, so please plan accordingly. Service Animals needing a relief area may exit and reenter through the Left Field Gate.

Shuttle/Golf Cart Services 

We offer eight-passenger golf cart services to and from the Toyota Camry lot to the Left Field Gate, located on Waveland Avenue. This shuttle can only accommodate portable wheelchairs and foldable walkers. You cannot reserve the service ahead of time. The golf carts run continuously before, during, and after the game.

Ticket Information

Accessible seating and parking can be purchased at the Wrigley Field Ticket Office, by calling 800-THE-CUBS or by visiting Cubs.com/Tickets. If you have tickets to an event or game that are not accessible and you require accessible seating, please contact the Wrigley Field Ticket Office as soon as possible.

Water Fountains 

We have several water fountains located on the main concourse and in the Budweiser Bleachers.

Water fountain locations are:  

  • Section 105
  • Section 106
  • Section 123
  • Section 125
  • Left Field Bleachers
  • Right Field Bleachers

Wheelchair Services 

For those individuals who require assistance from the gates to their seats, complimentary wheelchair service is available. Upon entering the ballpark, please ask a Wrigley Field associate for assistance. Guests utilizing wheelchair assistance will receive a ticket from their attendant to arrange a postgame pick-up time. Wheelchair service is provided on a first-come, first-served basis and reservations are not accepted. Wheelchair assistance is only provided to and from the seating location and gate, and wheelchairs are not permitted to go off property. The Club does not provide storage for any personal belongings including wheelchairs, walkers and scooters.

Comments/Suggestions/Questions 

The Chicago Cubs (the "Cubs" or the "Club") want all fans to have an enjoyable experience while attending a game at historic Wrigley Field. The Club is committed to making Major League Baseball games at Wrigley Field accessible to all fans.

If you have additional questions or comments regarding accessibility, please contact our Accessibility Services team at accessibleservices@cubs.com.